[ANN] Bittrex - Next generation exchange (btc/ltc/eac/ppc/rdd/ftc/and more)

[lite]

I opened support ticket 22 days ago, still haven't received a reply. i'm losing money. if i could just get my money out.. i'd stop trading here. i really hope in 2018 we get a decentralized exchange, i don't really want to use these centralized exchanges anymore.

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[solstice]

Poloniex recently announced they will be taking action against unverified legacy accounts in a similar way to what Bittrex did.  The big difference being though that it's clearly outlined what will happen WAY ahead of time with plenty of notice for people to withdraw their coins if they wish.  And even after it takes effect people will still be able to remove their coins, just not trade them.

Unlike Bittrex which is a thieving piece of shit exchange that should have legal action taken against them soon.

Could not agree more.

Still no response to my ticket, 1 month...

What number of your ticket?

I haven't visited greedy Poloniex since their failed Stellar distribution.

I can see Bittrex answering and asking ticket numbers in their Twitter. Give it a try. It might work.

Tried that but I don't really use twitter so it's a new account with literally 2 tweets, both to trex asking them to take a look at my ticket. No response. No surprise.

I posted about this previously but I've been using and trading at trex quite a lot since it's inception (no withdraw limit, etc..) and found my account reset to 'new' like so many others. I went through the bullshit basic verification only to of course fail same as everyone else... I refuse to go with the enhanced verification because I simply do not trust this exchange any longer. They have my name and address, should be more than enough to release my coins.

I finally asked them to just close my account and return my coins. I've not gotten a single reply since.

Polo is going about this the right way and although I no longer use that exchange I do respect them for giving people ample time to withdraw their money should they not wish to provide full account verification. That is the way Bittrex should have done it, that is the way it is done when a company respects and honors it's clients. Of course Bittrex didn't, and they don't. imho

Big props to Polo for doing the right thing. And as for Bittrex, it's never too late to correct their mistake and should do the same.  

[onionpealer]

Poloniex recently announced they will be taking action against unverified legacy accounts in a similar way to what Bittrex did.  The big difference being though that it's clearly outlined what will happen WAY ahead of time with plenty of notice for people to withdraw their coins if they wish.  And even after it takes effect people will still be able to remove their coins, just not trade them.

Unlike Bittrex which is a thieving piece of shit exchange that should have legal action taken against them soon.

I think this is of little comfort to those Poloniex customers who have there coins stuck in transit for weeks or even months. One good deed does not wipe out all there bad deeds.

[SparkyU]

Poloniex recently announced they will be taking action against unverified legacy accounts in a similar way to what Bittrex did.  The big difference being though that it's clearly outlined what will happen WAY ahead of time with plenty of notice for people to withdraw their coins if they wish.  And even after it takes effect people will still be able to remove their coins, just not trade them.

Unlike Bittrex which is a thieving piece of shit exchange that should have legal action taken against them soon.

I think this is of little comfort to those Poloniex customers who have there coins stuck in transit for weeks or even months. One good deed does not wipe out all there bad deeds.

No one said it did, my post was soley about how to handle upcoming changes and how Polo did it correctly while Bittrex did it about as bad as an organization can.

Anyone who is still doing business with Bittrex, just because they haven't screwed you over yet doesn't mean they won't in the future.  If they're capable of the type of actions they recently took then they're capable of anything.

[a-zimmerer]

Poloniex recently announced they will be taking action against unverified legacy accounts in a similar way to what Bittrex did.  The big difference being though that it's clearly outlined what will happen WAY ahead of time with plenty of notice for people to withdraw their coins if they wish.  And even after it takes effect people will still be able to remove their coins, just not trade them.

Unlike Bittrex which is a thieving piece of shit exchange that should have legal action taken against them soon.

I think this is of little comfort to those Poloniex customers who have there coins stuck in transit for weeks or even months. One good deed does not wipe out all there bad deeds.

No one said it did, my post was soley about how to handle upcoming changes and how Polo did it correctly while Bittrex did it about as bad as an organization can.

Anyone who is still doing business with Bittrex, just because they haven't screwed you over yet doesn't mean they won't in the future.  If they're capable of the type of actions they recently took then they're capable of anything.

Poloniex.com made the right decision by warning everyone upfront that they will change LEGACY account policys.
Trex on the other hand completely fucked up "hardcore style" and I am wondering when they will finally
come out from hiding and make the right move. I am okay to leave them and maybe come back later
but first give me my money back! They think they have all rights but that's not the case, especially not in US.
You can't just freeze accounts without having proof of illegal activities. What they did was to freeze ALL
LEGACY accounts and force them to do enhanced verification. Because they feared if they gave loyal
LEGACY users a heads up they would leave with all their coins. This would have impacted volume
and liquidity of Trex, so some super duper smartass from TREX thought : Ohhh I am GENIUS, thats what we
gone do: We will freeze all LEGACY accounts and force them to do verification. We will not lose
 volume and and comply to KYC regulations. Everybody happy, expect yeah right the customers    End of story...

[lanbo]

This is interesting. Base on exchange owners feedback, surprisingly Bittrex has more negative feedback than Poloniex.

Richiela (Bittrex)

https://bitcointalk.org/index.php?action=trust;u=96390


Busoni (Poloniex)

https://bitcointalk.org/index.php?action=trust;u=139578


Bittrex becoming too greedy than Poloniex. From trusted to busted.

[fr4nkthetank]

Well Bittrex answered my ticket, and promptly restored my account.  Once you get a reply from support, you get your problem solved.  Its like the same thing with poloniex back a few months.  growing pains.

[royalfestus]

Well Bittrex answered my ticket, and promptly restored my account.  Once you get a reply from support, you get your problem solved.  Its like the same thing with poloniex back a few months.  growing pains.

Do you mean the support response was in recent days? The twitter handle posted that the staff are on holiday, they are left with few staff. My open ticket is more than 3 weeks now and have added message probably to alert that the message had not been responded to.

[moretea]

with XLM going crazy I have about 20% of my networth stuck. 4.5 weeks ago i deposited XLM to bittrex without the memo, support contacted me last week that it can take up to 4 weeks to solve the issue.
Hoping it gets solved soon, before xlm takes a dive 

[kimosan]

Well Bittrex answered my ticket, and promptly restored my account.  Once you get a reply from support, you get your problem solved.  Its like the same thing with poloniex back a few months.  growing pains.

Sorry, growing pains in no way excuses the shitty way bittrex has gone about these withdrawal rule changes and account lockouts. Over 1 month now and I've still not gotten a reply to my account closure request and coin return.

[spring07]

The problem is sense here is the inability of BITTREX to give an update or explaination as to the reasons behind their action. We are talking about money here.
People's money, people's life and business just shou off without any reason?
Not fair enough.

[moretea]

with XLM going crazy I have about 20% of my networth stuck. 4.5 weeks ago i deposited XLM to bittrex without the memo, support contacted me last week that it can take up to 4 weeks to solve the issue.
Hoping it gets solved soon, before xlm takes a dive 

With stellar in insane surge i get more nervous by the hour. Pls bittrex help me out 

[paramind22]

They are not allowing users to create orders while not saying "Wallet Offline."  They must have a pool of insiders they are catering to.  Very unfair and they better stop this.   I'm sure it must be illegal.  They select which coin they are doing it with. 

[iluvbitcoins]

Am I going to be able to withdraw my TIME since it's been delisted? 

[Latienda]

Hi, I am waiting my account to be verificated about 1 month, how long i should wait?? can you verify ??

[bittraffic]

Hi, I am waiting my account to be verificated about 1 month, how long i should wait?? can you verify ??

Take weeks but finally got approved recently. It felt good like I will use them forever in my life and it felt like its safe to store my coins there in bittrex. I'm just not sure whether their system can't be hacked by certain penetration experts with blackhats.

[mtonholli]

The problem is sense here is the inability of BITTREX to give an update or explaination as to the reasons behind their action. We are talking about money here.
People's money, people's life and business just shou off without any reason?
Not fair enough.

totally agree with you

my ticket had no response (just useless auto replys) since november 28th
my document is in the supported documents list but they don't accept it in enhanced verification

[nydiacaskey01]

totally agree with you

my ticket had no response (just useless auto replys) since november 28th
my document is in the supported documents list but they don't accept it in enhanced verification

Have you tried send them DMs through Twitter or posting your issue in Twitter and tagging them? Try it, I have seen positive feed backs about their issue being raised in twitter and the admin/staff of Bittrex worked on the problem. Here is the Twitter account of the known founder and another guy from Bittrex

Rami
Richiela

[keyboard warrior]

Hi, I am waiting my account to be verificated about 1 month, how long i should wait?? can you verify ??

Take weeks but finally got approved recently. It felt good like I will use them forever in my life and it felt like its safe to store my coins there in bittrex. I'm just not sure whether their system can't be hacked by certain penetration experts with blackhats.

How many weeks did you have to wait?

[iluvbitcoins]

Hi, I am waiting my account to be verificated about 1 month, how long i should wait?? can you verify ??

Take weeks but finally got approved recently. It felt good like I will use them forever in my life and it felt like its safe to store my coins there in bittrex. I'm just not sure whether their system can't be hacked by certain penetration experts with blackhats.

How many weeks did you have to wait?

 

I just submitted my ID, I have around 0.02BTC worth of TIME there
What I'm in trouble with is, how long am I able to withdraw a token that's been delisted?

Since, if the verification takes a month as it did with some of the people here
I might get fucked