Bitcoin Forum
April 24, 2018, 04:46:04 PM *
News: Latest stable version of Bitcoin Core: 0.16.0  [Torrent]. (New!)
 
   Home   Help Search Donate Login Register  
Pages: « 1 ... 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 [96] 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 »
  Print  
Author Topic: [ANN] Bittrex - Next generation exchange (btc/ltc/eac/ppc/rdd/ftc/and more)  (Read 135573 times)
derique
Newbie
*
Offline Offline

Activity: 26
Merit: 0


View Profile
December 04, 2017, 01:44:02 PM
 #1901

fuck bittrex .very very bad exchange .liers.bittrex is thief .bittrex thief my money .
liers .
shame for usa .

liers.
bittrex is thief .fuck ryan .fuck rami.fuck bill.ryan is thief .

bittrex is scam .
1524588364
Hero Member
*
Offline Offline

Posts: 1524588364

View Profile Personal Message (Offline)

Ignore
1524588364
Reply with quote  #2

1524588364
Report to moderator
1524588364
Hero Member
*
Offline Offline

Posts: 1524588364

View Profile Personal Message (Offline)

Ignore
1524588364
Reply with quote  #2

1524588364
Report to moderator
Advertised sites are not endorsed by the Bitcoin Forum. They may be unsafe, untrustworthy, or illegal in your jurisdiction. Advertise here.
1524588364
Hero Member
*
Offline Offline

Posts: 1524588364

View Profile Personal Message (Offline)

Ignore
1524588364
Reply with quote  #2

1524588364
Report to moderator
1524588364
Hero Member
*
Offline Offline

Posts: 1524588364

View Profile Personal Message (Offline)

Ignore
1524588364
Reply with quote  #2

1524588364
Report to moderator
1524588364
Hero Member
*
Offline Offline

Posts: 1524588364

View Profile Personal Message (Offline)

Ignore
1524588364
Reply with quote  #2

1524588364
Report to moderator
sprinkles
Sr. Member
****
Offline Offline

Activity: 384
Merit: 250


View Profile
December 04, 2017, 02:04:24 PM
 #1902

Ok guys so I had my account verified yesterday to echanced. You might've seen me posting in this and some other threads. My thing was Name Mismatch on echanced verification.

What I did, step by step, in case anyone finds it helpful:
1. 19th Nov - Created support ticket with uploaded scan of my passport (at this point I thought this whole thing is just inconvienient and been withdrawing bit by bit to the tiny limit I still had).
2. Waited 7 days - no resoponse. Somewhere withing these 7 days I've noticed my account was changed to "new" and my withdrawal limit to 0 with no notice or warning. This got me really worried.
3. 26th Nov - I've replied to the same ticket asking for an update.
4. At this point I also started reading on the extent of this problem and got really worried. Tried to get somehow in touch with Bittrex, started posting my ticket number on forums as well as in replies to @BittrexExchange and @ramikawach. I've tried to get their attention to all the bad publicity their company is getting. In tweets, I didn't post begs - there were 100s of these. I tried to ask a constructive question like "when can we get an update on support ticket backlog" etc, but always included my ticket number.
5. Read lots of threads on this topic, including r/Bittrex and r/Bittrexscam.
6. 2nd Dec - Some superstar on reddit said he got his ticket verified after emailing bill@bittrex and also that he got a reply from ryan@bittrex.
7. 2nd Dec - I've emailed these two chaps with a polite request to have a look at my case. I've tried not to sound angry or confrontational. From my own dealings with customers at work, I know how easy it's to get someone in to defensive mode so I've tried to avoid that.
8. 2nd Dec - Got automatic reply from Bill saying he reads all emails but might not reply if he's too busy and also that for support issues I should be contacting support.bittrex.com. No reply from Ryan.
9. 2nd Dec - At this point I've also uploaded to my ticket a new HD selfie plus another selfie of me holding passport next to my face (this is in addition to the passport scan I've uploaded originaly with the ticket).
10. 3rd Dec - Twelve hours later my account got approved for enchaced.
11. I took out all my coins to ledger.
12. Can sleep again.

What I find the weirdest is that my ticket on Bittrex support still shows as open. There's no reply there from Bttrex other than standard automatic one. I've also received no email about my account beign verified. In fact If I didn't log in to Bittrex yesterday I still wouldn't know. This makes me think my whole issue was resoved outside the official support channel by someone reading my email or seeing my tweet or post.

Now I'm not sure if this will work for anyone else.  Also sorry for the wall of text.


I did the exact same thing after reading the advice on r/Bittrexscam a couple of days ago.
Was unable to withdraw for about a week with a Name Mismatch on my verification.
This was genuine as the name I gave on basic didn't exactly match the name on the ID I uploaded for Enhanced.
I sent a polite/respectful email to Bill and Ryan and just about 2 hours later my account was verified and I've since been able to withdraw my coins (almost 3 BTC).
Caused me a lot of stress and worry but relieved it's over now.
At worst this is just a data gathering exercise, pretty sure everyone with verification issues is going to get access to their coins in time.
Thule
Sr. Member
****
Offline Offline

Activity: 392
Merit: 264


View Profile
December 04, 2017, 06:35:22 PM
 #1903

Please be carefull on BittrexScam.com


This guy is not legit
Why!?!
he is not asking for money or anything. it's a good site and it just want ticket number and your issue...
every body please go and fill the form:
https://www.bittrexcon.com/lawsuit


Cause this guy has no clue what he is talking about.Talking shit like he got a lawyer who will work on success fee only or he is going directly to a public court and staff like that.

He completly has no understanding of law and more important he clearly didn't even bothered reading the terms he accepted when subscribing else he would now that going directly to a public court is not possible
and there is no lawyer in the world who is going to an arbitrate without getting prepaid

Even the points he want to sue like mental stress or the other he mentioned are a total joke spreading out of a mind from an idiot

███
███
███
███
███
███
███
███  
███
███
███
███
███
             ▄▄███████████▄▄
         ▄▄███████████████████▄▄
       ▄█████████████████████████▄
     ▄██████████▀▀▀   ▀▀▀██████████▄
    ▄████████▀             ▀▀███████▄
   ▄███████▀                  ▀██████▄
  ▄███████                      █████▀
  ███████       ▄███████         ▀▀
 ▄██████       ████████
 ███████       ███████████
 ███████       ███████████
 ▀██████       ▀█████████▀      
  ███████         ▀▀▀▀▀          ███▄▄       
   ███████                      ██████
    ███████▄                  ▄██████
     ████████▄▄            ▄▄███████
      ▀███████████▄▄▄▄▄███████████▀
        ▀███████████████████████▀
           ▀▀███████████████▀▀
                 ▀▀▀▀▀▀▀
███
███
███
███
███
███
███
███  
███
███
███
███
███

          ▄███████████▄
     ▄▄▄█████████████████▄▄▄
  █████████████████████████████
  █████████████████████████████    
  ███████████████████▀   ▀█████
  █████████████████▀     ▄█████
  ██████▀   ▀████▀     ▄███████
   █████      ▀▀     ▄████████
   ██████▄         ▄██████████
   ▀███████▄     ▄███████████▀
    █████████▄▄▄█████████████
     ███████████████████████
      █████████████████████
        █████████████████
          █████████████
            █████████
███
███
███
███
███
███
███
███  
███
███
███
███
███
Voice and Video calls
Group calls
File and Photo/Video sharing
Instant messaging
Auto-destruction timer
Local security features
███
███
███
███
███
███
███
███  
███
███
███
███
███
MightyGhost
Jr. Member
*
Offline Offline

Activity: 39
Merit: 0


View Profile
December 04, 2017, 06:48:11 PM
 #1904

It's not about that you passed verification or not!

They have no right to block (arrest, lock, steal) the money of their clients!

It doesn't matter if account verified or not.

If they need account to be verified - they should give the money back and don't take them from unverified clients. There was no such deal that account should be verified or they will block it.

And if someone passed verification - that doesn't change that they cannot steal money from unverified clients.
ny2cafuse
Legendary
*
Offline Offline

Activity: 1442
Merit: 1000


Criptoe Team member and Auroracoin Team member


View Profile
December 04, 2017, 07:58:51 PM
 #1905

I just wanted to drop in to give my recent experience with the exchange.  Your mileage may vary, but here is what happened over the span of about an hour this morning:

I was being told by friends that there were all these bad things happening at the exchange, and that people couldn't get their coin out.  I immediately tested a withdrawal, and it went through without issue.  It was under the basic verification amount, but it was immediately processed.  I then applied for enhanced verification.  The facial recognition failed on the process, so I submitted a support ticket, went to their slack and asked about it in their support channel.  It was answered within 10 minutes.  I corrected the issue I had based on the recommendations in the support ticket, resubmitted the documents, and within another 10 minutes, I was enhanced ID verified.  I was then able to withdraw all the coins that I had on the exchange.

I'm not sure why there are so many people claiming Bittrex is stealing their coins, but I'm going to keep using them until otherwise unsatisfied with their service or honesty.

-Fuse

Community > Devs
Raja_MBZ
Hero Member
*****
Offline Offline

Activity: 812
Merit: 537



View Profile WWW
December 04, 2017, 08:03:51 PM
 #1906

I just wanted to drop in to give my recent experience with the exchange.  Your mileage may vary, but here is what happened over the span of about an hour this morning:

I was being told by friends that there were all these bad things happening at the exchange, and that people couldn't get their coin out.  I immediately tested a withdrawal, and it went through without issue.  It was under the basic verification amount, but it was immediately processed.  I then applied for enhanced verification.  The facial recognition failed on the process, so I submitted a support ticket, went to their slack and asked about it in their support channel.  It was answered within 10 minutes.  I corrected the issue I had based on the recommendations in the support ticket, resubmitted the documents, and within another 10 minutes, I was enhanced ID verified.  I was then able to withdraw all the coins that I had on the exchange.

I'm not sure why there are so many people claiming Bittrex is stealing their coins, but I'm going to keep using them until otherwise unsatisfied with their service or honesty.

-Fuse

I've similar remarks for them. It seems a bit strange to me, looking at all the negative replies around.

One week back, after reading all this, I withdrew my almost all coins from Bittrex. But even till that withdrawal completion, everything worked out smooth for me.

.FORTUNE.JACK.
      ▄▄███████▄▄
   ▄████▀▀ ▄ ██████▄
  ████ ▄▄███ ████████
 █████▌▐███▌ ▀▄ ▀█████
███████▄██▀▀▀▀▄████████
█████▀▄▄▄▄█████████████
████▄▄▄▄ █████████████
 ██████▌ ███▀████████
  ███████▄▀▄████████
   ▀█████▀▀███████▀
      ▀▀██████▀▀
         
         █
...FortuneJack.com                                             
...THE BIGGEST BITCOIN GAMBLING SITE
       ▄▄█████████▄▄
    ▄█████████████████▄
  ▄█████████████████████▄
 ▄██
█████████▀███████████▄
██████████▀   ▀██████████
█████████▀       ▀█████████
████████           ████████
████████▄   ▄ ▄   ▄████████
██████████▀   ▀██████████
 ▀██
█████████████████████▀
  ▀██
███████████████████▀
    ▀█████████████████▀
       ▀▀█████████▀▀
#JACKMATE
WIN 1 BTC
▄█████████████████████████▄
███████████████████████████
███████████████████████████
██████████▀█████▀██████████
███████▀░░▀░░░░░▀░░▀███████
██████▌░░░░░░░░░░░░░▐██████
██████░░░░██░░░██░░░░██████
█████▌░░░░▀▀░░░▀▀░░░░▐█████
██████▄░░▄▄▄░░░▄▄▄░░▄██████
████████▄▄███████▄▄████████

███████████████████████████
███████████████████████████
▀█████████████████████████▀
a-zimmerer
Jr. Member
*
Offline Offline

Activity: 36
Merit: 0


View Profile
December 04, 2017, 08:57:31 PM
 #1907

I just wanted to drop in to give my recent experience with the exchange.  Your mileage may vary, but here is what happened over the span of about an hour this morning:

I was being told by friends that there were all these bad things happening at the exchange, and that people couldn't get their coin out.  I immediately tested a withdrawal, and it went through without issue.  It was under the basic verification amount, but it was immediately processed.  I then applied for enhanced verification.  The facial recognition failed on the process, so I submitted a support ticket, went to their slack and asked about it in their support channel.  It was answered within 10 minutes.  I corrected the issue I had based on the recommendations in the support ticket, resubmitted the documents, and within another 10 minutes, I was enhanced ID verified.  I was then able to withdraw all the coins that I had on the exchange.

I'm not sure why there are so many people claiming Bittrex is stealing their coins, but I'm going to keep using them until otherwise unsatisfied with their service or honesty.

I've similar remarks for them. It seems a bit strange to me, looking at all the negative replies around.

One week back, after reading all this, I withdrew my almost all coins from Bittrex. But even till that withdrawal completion, everything worked out smooth for me.



Sometimes I have the feeling people are writing without reading the previous comments  Huh  It's not all about the constantly failing verification process.
It's about people getting forced to do a enhanced verification for even 0.1 BTC! It's about changing withdrawel limits to 0 without giving
loyal customers a heads up or a date  when this will happen.On the other hand deposits are always unlimited!?
Foreign customers are forced to do a enhanced verification because BASIC only works but often fails for US customers.
Why is this ? BASIC should be open to anybody not only US customers.

By changing terms WITHOUT WARNING their customers they are STEALING funds and breaking law that's illegal in every country.
I don't trust them and I will not send them my ID, drivers license or anything else so my coins are STOLEN by them.


ny2cafuse
Legendary
*
Offline Offline

Activity: 1442
Merit: 1000


Criptoe Team member and Auroracoin Team member


View Profile
December 04, 2017, 09:51:57 PM
 #1908

Sometimes I have the feeling people are writing without reading the previous comments  Huh  It's not all about the constantly failing verification process.
It's about people getting forced to do a enhanced verification for even 0.1 BTC! It's about changing withdrawel limits to 0 without giving
loyal customers a heads up or a date  when this will happen.On the other hand deposits are always unlimited!?
Foreign customers are forced to do a enhanced verification because BASIC only works but often fails for US customers.
Why is this ? BASIC should be open to anybody not only US customers.

By changing terms WITHOUT WARNING their customers they are STEALING funds and breaking law that's illegal in every country.
I don't trust them and I will not send them my ID, drivers license or anything else so my coins are STOLEN by them.
[/size]

I'm sure there has to be something in their original terms that states that terms are subject to change.  By creating an account, you would have agreed to those open ended terms.  They didn't steal your money.  You can get it if you choose to... you just choose not to.

KYC laws are everywhere you go nowadays.  You're not going to get away from them forever.  If you're a foreigner exchanging money on a US based exchange, you have to accept the fact that US laws regarding foreign investing, especially in something as gray of an area as crypto trading, are going to change and be enforced differently day to day.  You can adapt and accept it, or you can sit here and complain that your "coins were stolen".  If it were my money, I would buck up and get it off the exchange.  If you're a foreigner, and you aren't allowed to get it off the exchange because of US regulatory action of whatever kind, then you have a beef with the US financial regulations system, not Bittrex.

Either way... shit or get off the pot.  If you want your money, you'll find a way to get it without crying about it.  I was kind and polite to support, and they were the same to me and resolved my issue in under an hour.  I'd love to see what your original support ticket said.  Did you accuse them of stealing when you wrote to them?

-Fuse

Community > Devs
Riddleshizzle
Newbie
*
Offline Offline

Activity: 3
Merit: 0


View Profile
December 04, 2017, 10:17:42 PM
 #1909

I just wanted to drop in to give my recent experience with the exchange.  Your mileage may vary, but here is what happened over the span of about an hour this morning:

I was being told by friends that there were all these bad things happening at the exchange, and that people couldn't get their coin out.  I immediately tested a withdrawal, and it went through without issue.  It was under the basic verification amount, but it was immediately processed.  I then applied for enhanced verification.  The facial recognition failed on the process, so I submitted a support ticket, went to their slack and asked about it in their support channel.  It was answered within 10 minutes.  I corrected the issue I had based on the recommendations in the support ticket, resubmitted the documents, and within another 10 minutes, I was enhanced ID verified.  I was then able to withdraw all the coins that I had on the exchange.

I'm not sure why there are so many people claiming Bittrex is stealing their coins, but I'm going to keep using them until otherwise unsatisfied with their service or honesty.

-Fuse

I've similar remarks for them. It seems a bit strange to me, looking at all the negative replies around.

One week back, after reading all this, I withdrew my almost all coins from Bittrex. But even till that withdrawal completion, everything worked out smooth for me.

Are you working for Bittrex?

I am trying to get into the Slack, but it is only for verified users.

How convenient.

https://support.bittrex.com/hc/en-us/articles/115002224092-How-do-I-get-invited-to-the-Bittrex-Slack-channel-

Quote
In order to better protect our customers and comply with Slack policy, Bittrex Slack invites will only be available to users whose accounts have been Enhance Verified.  The Slack team and Bittrex have created this requirement to help eliminate  spam, phishing, and general abuse.

As of this writing, the Bittrex team is still working on a mechanism for our enhance verified users to be invited to the Bittrex Slack channel.  Please check back later for further instructions.

I am not going to beat around the bush, but I am having the same problem as tons of other users. Sent support ticket on 05 November (#399121). After 3 weeks of no reply, I made a new ticket, but got a standard ticket back from Mr. Brian, who isn't much of help except saying: do not create another ticket! I cannot believe how I'd praise and recommended bittrex to my family and friends, but getting anally rekted by them.. Huh

It has been freaking 30 days man. I do not know how they calculate their so called 7 days waiting time

Moreover, if you read through their terms and conditions, it is a one-way traffic show.

https://bittrex.com/Home/Terms

Article 13

Quote
We will own exclusive rights, including all intellectual property rights, to any feedback, suggestions, ideas, or other information or materials regarding Bittrex or our Services that you provide, whether by email, posting through our Services, or otherwise (“Feedback”). Any Feedback you submit is non-confidential and shall become the sole property of Bittrex. We will be entitled to the unrestricted use and dissemination of such Feedback for any purpose, commercial or otherwise, without acknowledgment or compensation to you. You waive any rights you may have to the Feedback (including any copyrights or moral rights). Do not send us Feedback if you expect to be paid or want to continue to own or claim rights in them; your idea might be great, but we may have already had the same or a similar idea and we do not want disputes. We also have the right to disclose your identity to any third party who is claiming that any content posted constitutes a violation of their intellectual property rights, or of their right to privacy. We have the right to remove any posting you make on our site if, in our opinion, your post does not comply with the requirements set out in this Section 12 or in Section 11 (Acceptable Use) Further, you agree not to submit any Feedback that is defamatory, illegal, offensive, or otherwise violates any right of any third party, or breaches any agreement between you and any third party.

A user may report to Bittrex any Feedback that he or she believes violates these Terms, and Bittrex may remove the Feedback from the Site, suspend or terminate the account of the user who submitted the Feedback, and/or take any additional action to enforce these Terms against such user.

Also, in accordance with the Digital Millennium Copyright Act (DMCA) and other applicable law, Bittrex has adopted a policy of terminating, in appropriate circumstances and at our discretion, account holders who are deemed to be repeat infringers. We also may, at our discretion, limit access to the Services and terminate the accounts of any users who infringe any intellectual property rights of others, whether or not there is any repeat infringement.

If you think that anything on the Services, including any Feedback, infringes upon any copyright that you own or control, you may file a notification with Bittrex's Designated Agent as set forth below:

Designated Agent: William Shihara

Address of Designated Agent: 6077 S. Ft. Apache Rd Suite 100, Las Vegas, NV 89148

Telephone Number of Designated Agent: (866) 554-0350

Fax Number of Designated Agent: (702) 749-5871

Email Address of Designated Agent: bill@bittrex.com

Please see 17 U.S.C. § 512(c)(3) for the requirements of a proper notification. If you knowingly misrepresent that any material or activity is infringing, you may be liable for any damages, including costs and attorneys’ fees, Bittrex or the alleged infringer incurs because we relied on the misrepresentation when removing or disabling access to the material or activity.

This means my passport, and your passport that  you'd submit to them, is their sole property and they will do whatever they want with it. I asked Bittrex on how they are going to use my data and store my information safely. They haven't responded, nor solved my item.

I think I can write an entire bible, why people should be careful when using Bittrex.

Hope they read this post and can solve my ticket. Pff.. Unbelievable..
Riddleshizzle
Newbie
*
Offline Offline

Activity: 3
Merit: 0


View Profile
December 04, 2017, 10:26:33 PM
 #1910

Sometimes I have the feeling people are writing without reading the previous comments  Huh  It's not all about the constantly failing verification process.
It's about people getting forced to do a enhanced verification for even 0.1 BTC! It's about changing withdrawel limits to 0 without giving
loyal customers a heads up or a date  when this will happen.On the other hand deposits are always unlimited!?
Foreign customers are forced to do a enhanced verification because BASIC only works but often fails for US customers.
Why is this ? BASIC should be open to anybody not only US customers.

By changing terms WITHOUT WARNING their customers they are STEALING funds and breaking law that's illegal in every country.
I don't trust them and I will not send them my ID, drivers license or anything else so my coins are STOLEN by them.
[/size]

I'm sure there has to be something in their original terms that states that terms are subject to change.  By creating an account, you would have agreed to those open ended terms.  They didn't steal your money.  You can get it if you choose to... you just choose not to.

KYC laws are everywhere you go nowadays.  You're not going to get away from them forever.  If you're a foreigner exchanging money on a US based exchange, you have to accept the fact that US laws regarding foreign investing, especially in something as gray of an area as crypto trading, are going to change and be enforced differently day to day.  You can adapt and accept it, or you can sit here and complain that your "coins were stolen".  If it were my money, I would buck up and get it off the exchange.  If you're a foreigner, and you aren't allowed to get it off the exchange because of US regulatory action of whatever kind, then you have a beef with the US financial regulations system, not Bittrex.

Either way... shit or get off the pot.  If you want your money, you'll find a way to get it without crying about it.  I was kind and polite to support, and they were the same to me and resolved my issue in under an hour.  I'd love to see what your original support ticket said.  Did you accuse them of stealing when you wrote to them?

-Fuse

A huge problem that I have with Bittrex, that I was a verified user, but they have put me back. I'm from Western Europe and many people have their accounts now locked-in due to unknown reason. I cannot help that Bittrex fails to read your first name, e.g. Piet Jan Zuidgeest, as P.J. Zuidgeest. I mean c'mon.

Worst if, you have send them on day 01 your passport information, which is quite confidential. But after 15 working days, they fail to respond or do anything with it.

You post on twitter, linkedin, etc. But nothing helps. They don't even have a phone number, in which you can call and verify your data. No phone number for a professional company, that is just bad.

I was kind to them before, but I'm now just frustrated. We all work 40-50 hours a week and we know what we are capable to do. Failing to help someone (even a simple email) in 160 hours is just pure fail. They got the passport data + selfie with that passport. We are all being fair I believe, nobody got the right to lock your rightfull money for 20+ days for them to fail and verify your account. They have to do that before having people being able to send money to them. Now we all did, and it is locked. How is this different from stealing your money?

No offense to you btw.
RCan06
Sr. Member
****
Offline Offline

Activity: 320
Merit: 250


View Profile
December 04, 2017, 10:43:00 PM
 #1911

Sometimes I have the feeling people are writing without reading the previous comments  Huh  It's not all about the constantly failing verification process.
It's about people getting forced to do a enhanced verification for even 0.1 BTC! It's about changing withdrawel limits to 0 without giving
loyal customers a heads up or a date  when this will happen.On the other hand deposits are always unlimited!?
Foreign customers are forced to do a enhanced verification because BASIC only works but often fails for US customers.
Why is this ? BASIC should be open to anybody not only US customers.

By changing terms WITHOUT WARNING their customers they are STEALING funds and breaking law that's illegal in every country.
I don't trust them and I will not send them my ID, drivers license or anything else so my coins are STOLEN by them.
[/size]

I'm sure there has to be something in their original terms that states that terms are subject to change.  By creating an account, you would have agreed to those open ended terms.  They didn't steal your money.  You can get it if you choose to... you just choose not to.

KYC laws are everywhere you go nowadays.  You're not going to get away from them forever.  If you're a foreigner exchanging money on a US based exchange, you have to accept the fact that US laws regarding foreign investing, especially in something as gray of an area as crypto trading, are going to change and be enforced differently day to day.  You can adapt and accept it, or you can sit here and complain that your "coins were stolen".  If it were my money, I would buck up and get it off the exchange.  If you're a foreigner, and you aren't allowed to get it off the exchange because of US regulatory action of whatever kind, then you have a beef with the US financial regulations system, not Bittrex.

Either way... shit or get off the pot.  If you want your money, you'll find a way to get it without crying about it.  I was kind and polite to support, and they were the same to me and resolved my issue in under an hour.  I'd love to see what your original support ticket said.  Did you accuse them of stealing when you wrote to them?

-Fuse

Glad you had no issue. I've taken a similar route, I've only made 1 polite ticket so far and I feel I've been fairly patient considering the funds I have on this exchange and the 2+ weeks I've waited for a response of some sort. I've basic verified but it failed with my true identity. My issue right now is whether or not basic verification works for non U.S citizens at all (I'm Canadian, not from Eastern EUR/RUS/IRAN etc). If so, it should be clearly stated that citizens outside the U.S can only do Enhanced verification. I'm fine with verifying my identity, I'm just cautious about where those ID scan will go to in the future, government is probably better then turning up on a black market.

I also find it a little odd that trex doesn't block deposits and trading for non verified members if they don't want those people to use the exchange.
Riddleshizzle
Newbie
*
Offline Offline

Activity: 3
Merit: 0


View Profile
December 04, 2017, 10:52:38 PM
 #1912

Sometimes I have the feeling people are writing without reading the previous comments  Huh  It's not all about the constantly failing verification process.
It's about people getting forced to do a enhanced verification for even 0.1 BTC! It's about changing withdrawel limits to 0 without giving
loyal customers a heads up or a date  when this will happen.On the other hand deposits are always unlimited!?
Foreign customers are forced to do a enhanced verification because BASIC only works but often fails for US customers.
Why is this ? BASIC should be open to anybody not only US customers.

By changing terms WITHOUT WARNING their customers they are STEALING funds and breaking law that's illegal in every country.
I don't trust them and I will not send them my ID, drivers license or anything else so my coins are STOLEN by them.
[/size]

I'm sure there has to be something in their original terms that states that terms are subject to change.  By creating an account, you would have agreed to those open ended terms.  They didn't steal your money.  You can get it if you choose to... you just choose not to.

KYC laws are everywhere you go nowadays.  You're not going to get away from them forever.  If you're a foreigner exchanging money on a US based exchange, you have to accept the fact that US laws regarding foreign investing, especially in something as gray of an area as crypto trading, are going to change and be enforced differently day to day.  You can adapt and accept it, or you can sit here and complain that your "coins were stolen".  If it were my money, I would buck up and get it off the exchange.  If you're a foreigner, and you aren't allowed to get it off the exchange because of US regulatory action of whatever kind, then you have a beef with the US financial regulations system, not Bittrex.

Either way... shit or get off the pot.  If you want your money, you'll find a way to get it without crying about it.  I was kind and polite to support, and they were the same to me and resolved my issue in under an hour.  I'd love to see what your original support ticket said.  Did you accuse them of stealing when you wrote to them?

-Fuse

Glad you had no issue. I've taken a similar route, I've only made 1 polite ticket so far and I feel I've been fairly patient considering the funds I have on this exchange and the 2+ weeks I've waited for a response of some sort. I've basic verified but it failed with my true identity. My issue right now is whether or not basic verification works for non U.S citizens at all (I'm Canadian, not from Eastern EUR/RUS/IRAN etc). If so, it should be clearly stated that citizens outside the U.S can only do Enhanced verification. I'm fine with verifying my identity, I'm just cautious about where those ID scan will go to in the future, government is probably better then turning up on a black market.

I also find it a little odd that trex doesn't block deposits and trading for non verified members if they don't want those people to use the exchange.

Let me help you. Read the above quoted text of their Article 13 of Bittrex in my previous post.

It basically says that your ID is theirs. And they will use it without your consent, so let alone that they will store it right, etc.

I think I will be writing a few articles soon about privacy handling. I know that EU-laws are super strict, so those exchanges adhering to those rules is better your own sake.

Just a 10 seconds google.

Coinmate, EU based.

Quote
16. Data

16.1 We are registered with the Information Commissioner for the processing of the personal data of our customers.

16.2 UK law requires all financial institutions to assist in the fight against money laundering activities and the funding of terrorism by obtaining, verifying, and recording identifying information about all customers. We may therefore require you to supply us with personal identifying information and we may also legally consult other sources to obtain information about you.

16.3 By accepting these Terms you authorise us to make any inquiries we consider necessary to validate the information that you provide to us. We may do this directly, for example by asking you for additional information, requiring you to take steps to confirm ownership of your trade orders or email address; or by verifying your information against third party databases; or through other sources. All information provided by you will be treated securely and strictly in accordance with the Data Protection Act 1998.

16.4 You consent to our processing your personal information for the purposes of providing the Services and you acknowledge that you have read and consented to Coinmate s Privacy Policy.

16.5 We may be required by law to provide information about you and your activities on the Site to government or other competent authorities as described in our Privacy Policy.

Well compare it with the above.



Starving_Marvin
Sr. Member
****
Offline Offline

Activity: 362
Merit: 250



View Profile
December 04, 2017, 11:36:19 PM
 #1913

Ok guys so I had my account verified yesterday to echanced. You might've seen me posting in this and some other threads. My thing was Name Mismatch on echanced verification.

What I did, step by step, in case anyone finds it helpful:
1. 19th Nov - Created support ticket with uploaded scan of my passport (at this point I thought this whole thing is just inconvienient and been withdrawing bit by bit to the tiny limit I still had).
2. Waited 7 days - no resoponse. Somewhere withing these 7 days I've noticed my account was changed to "new" and my withdrawal limit to 0 with no notice or warning. This got me really worried.
3. 26th Nov - I've replied to the same ticket asking for an update.
4. At this point I also started reading on the extent of this problem and got really worried. Tried to get somehow in touch with Bittrex, started posting my ticket number on forums as well as in replies to @BittrexExchange and @ramikawach. I've tried to get their attention to all the bad publicity their company is getting. In tweets, I didn't post begs - there were 100s of these. I tried to ask a constructive question like "when can we get an update on support ticket backlog" etc, but always included my ticket number.
5. Read lots of threads on this topic, including r/Bittrex and r/Bittrexscam.
6. 2nd Dec - Some superstar on reddit said he got his ticket verified after emailing bill@bittrex and also that he got a reply from ryan@bittrex.
7. 2nd Dec - I've emailed these two chaps with a polite request to have a look at my case. I've tried not to sound angry or confrontational. From my own dealings with customers at work, I know how easy it's to get someone in to defensive mode so I've tried to avoid that.
8. 2nd Dec - Got automatic reply from Bill saying he reads all emails but might not reply if he's too busy and also that for support issues I should be contacting support.bittrex.com. No reply from Ryan.
9. 2nd Dec - At this point I've also uploaded to my ticket a new HD selfie plus another selfie of me holding passport next to my face (this is in addition to the passport scan I've uploaded originaly with the ticket).
10. 3rd Dec - Twelve hours later my account got approved for enchaced.
11. I took out all my coins to ledger.
12. Can sleep again.

What I find the weirdest is that my ticket on Bittrex support still shows as open. There's no reply there from Bttrex other than standard automatic one. I've also received no email about my account beign verified. In fact If I didn't log in to Bittrex yesterday I still wouldn't know. This makes me think my whole issue was resoved outside the official support channel by someone reading my email or seeing my tweet or post.

Now I'm not sure if this will work for anyone else.  Also sorry for the wall of text.



What does that Name Mismatch mean actually? Did you have a slightly different name than the one you used for registering or for basic verification?
Drumbic
Jr. Member
*
Offline Offline

Activity: 42
Merit: 0


View Profile
December 05, 2017, 01:31:40 AM
 #1914

Sometimes I have the feeling people are writing without reading the previous comments  Huh  It's not all about the constantly failing verification process.
It's about people getting forced to do a enhanced verification for even 0.1 BTC! It's about changing withdrawel limits to 0 without giving
loyal customers a heads up or a date  when this will happen.On the other hand deposits are always unlimited!?
Foreign customers are forced to do a enhanced verification because BASIC only works but often fails for US customers.
Why is this ? BASIC should be open to anybody not only US customers.

By changing terms WITHOUT WARNING their customers they are STEALING funds and breaking law that's illegal in every country.
I don't trust them and I will not send them my ID, drivers license or anything else so my coins are STOLEN by them.
[/size]

I'm sure there has to be something in their original terms that states that terms are subject to change.  By creating an account, you would have agreed to those open ended terms.  They didn't steal your money.  You can get it if you choose to... you just choose not to.

KYC laws are everywhere you go nowadays.  You're not going to get away from them forever.  If you're a foreigner exchanging money on a US based exchange, you have to accept the fact that US laws regarding foreign investing, especially in something as gray of an area as crypto trading, are going to change and be enforced differently day to day.  You can adapt and accept it, or you can sit here and complain that your "coins were stolen".  If it were my money, I would buck up and get it off the exchange.  If you're a foreigner, and you aren't allowed to get it off the exchange because of US regulatory action of whatever kind, then you have a beef with the US financial regulations system, not Bittrex.

Either way... shit or get off the pot.  If you want your money, you'll find a way to get it without crying about it.  I was kind and polite to support, and they were the same to me and resolved my issue in under an hour.  I'd love to see what your original support ticket said.  Did you accuse them of stealing when you wrote to them?

-Fuse

Ok Bittrex backer... What about us who are IN the US and CANT get anything done from them. I played by THEIR rules with what they are asking for.... submitted it all, got an error.  25 days later and I am STILL being ignored on ALL fronts of contact!  SO How long am I suppose to wait to 'shit or get of the pot' before I am allowed to be pissed off with a COMPANY screwing with my money?

Join Binance https://www.binance.com/?ref=11619183
coininvestor
Full Member
***
Offline Offline

Activity: 128
Merit: 100


View Profile
December 05, 2017, 02:22:54 AM
 #1915

28 states not allowed to withdraw a crypto currency under what law?  Bittrex is a ponzi scheme.   They are robbing the people in those 28 states to keep the other states using the site and keep some sort of legitimacy.  They have over $10,000 of mine that they stole plain and simple.   Angry Angry Angry Angry Angry Angry Angry Angry Angry
coininvestor
Full Member
***
Offline Offline

Activity: 128
Merit: 100


View Profile
December 05, 2017, 02:41:03 AM
 #1916

Not only am I done with Bittrex.  I am done with all these exchanges.  If everyone withdrew all of their coins from every exchange and stopped trading all together the volume would dry up.  That would send a message.  Unfortunately I think crypto is too big now.   Angry Angry AngryAngry Angry Angry Angry Angry Angry
Drumbic
Jr. Member
*
Offline Offline

Activity: 42
Merit: 0


View Profile
December 05, 2017, 02:44:26 AM
 #1917

Not only am I done with Bittrex.  I am done with all these exchanges.  If everyone withdrew all of their coins from every exchange and stopped trading all together the volume would dry up.  That would send a message.  Unfortunately I think crypto is too big now.   Angry Angry AngryAngry Angry Angry Angry Angry Angry

When something gets to big, and shady things start happening, MAJOR regulations show up!

Join Binance https://www.binance.com/?ref=11619183
coininvestor
Full Member
***
Offline Offline

Activity: 128
Merit: 100


View Profile
December 05, 2017, 02:55:46 AM
 #1918

Not only am I done with Bittrex.  I am done with all these exchanges.  If everyone withdrew all of their coins from every exchange and stopped trading all together the volume would dry up.  That would send a message.  Unfortunately I think crypto is too big now.   Angry Angry AngryAngry Angry Angry Angry Angry Angry

When something gets to big, and shady things start happening, MAJOR regulations show up!


Regulations would be fine with me if Bittrex were the one being regulated.  I just want my coins back.  I deposited my coins and five minutes later I can't get them back.  Regulation is what is needed when criminals are unable to stop scamming people.  IE: Bittrex
buffalobkhn
Jr. Member
*
Offline Offline

Activity: 75
Merit: 0


View Profile
December 05, 2017, 04:39:41 AM
 #1919

Not only am I done with Bittrex.  I am done with all these exchanges.  If everyone withdrew all of their coins from every exchange and stopped trading all together the volume would dry up.  That would send a message.  Unfortunately I think crypto is too big now.   Angry Angry AngryAngry Angry Angry Angry Angry Angry

When something gets to big, and shady things start happening, MAJOR regulations show up!

Hi Drumbic,

i'm also to get problem with Enhanced verification. Then, i sent to them some email.
The lastest email, it said "Your request (.......) has been solved". But, actually i still have o BTC withdraw per day.
I think i need to wait and patient . Anyway,  can you give some advise?
Thanks!
mymenace
Legendary
*
Offline Offline

Activity: 1470
Merit: 1009


Smile


View Profile
December 05, 2017, 05:02:53 AM
 #1920

Not only am I done with Bittrex.  I am done with all these exchanges.  If everyone withdrew all of their coins from every exchange and stopped trading all together the volume would dry up.  That would send a message.  Unfortunately I think crypto is too big now.   Angry Angry AngryAngry Angry Angry Angry Angry Angry

When something gets to big, and shady things start happening, MAJOR regulations show up!

Hi Drumbic,

i'm also to get problem with Enhanced verification. Then, i sent to them some email.
The lastest email, it said "Your request (.......) has been solved". But, actually i still have o BTC withdraw per day.
I think i need to wait and patient . Anyway,  can you give some advise?
Thanks!

enable 2fa

Grin
Pages: « 1 ... 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 [96] 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 »
  Print  
 
Jump to:  

Sponsored by , a Bitcoin-accepting VPN.
Powered by MySQL Powered by PHP Powered by SMF 1.1.19 | SMF © 2006-2009, Simple Machines Valid XHTML 1.0! Valid CSS!