[NEW] Hashflare cloud mining

[HashFlare]

Hello everyone!

Hashflare has returned to bitcointalk! My name is Mark and it is possible that I have talked to many of you before when I was part of our tech support team. We know that at late our users have been having a lot of questions. We regularly cover them in our blogs and Telegram groups, but nevertheless, there are still many “gray areas” and misunderstandings left that need to be cleared up. So, let’s do that here together! And we will start with two of the most frequently asked questions:

1. My current balance is lower than the minimum withdrawal limit. How can I collect my funds then?

In order to do that, you will have to pass the second verification level and you can find information on how to do it in this FAQ article. Please make sure that all of the uploaded images meet the necessary requirements and all of the information is clearly visible, as well as that all of the information on your account matches the information on the uploaded identification documents. Not only will this facilitate the work of our KYC specialists, but will also help you verify your account on the first try.

2. For more than three months now, my balance has been standing still because the maintenance and electricity fees are “eating up” all of my earnings. For how much longer will this go on?!

This issue has definitely been the most painful one. The main reason for that is the steadily growing mining difficulty and you can find the graph displaying it here, for example. Using basic math, we can see that since the beginning of the year up to the time this post was written, BTC mining difficulty has increased by 3.6 times. Based on this, a hypothetical user will now earn 3.6 times less BTC for 1 hypothetical TH/s of SHA-256 than he/she would have earned in January 2018. MEF has been $0.0035 per every 10 GH/s for more than 1.5 years now, but as it gets deducted in BTC equivalent, the BTC/USD exchange rate directly affects the sum that gets deducted from your daily earnings.

If you are in need of some further clarification or answers to some general questions, do not hesitate to post them here! However, do bear in mind that all question concerning account issues, pending withdrawals, declined verification requests and other technical issues need to be addressed to our tech support team by sending them to support@hashflare.io or directly through Zendesk in your account panel (Help -> Contact Us). If such questions will be posted here, then they will be mercilessly deleted.


Official blog: https://blog.hashflare.io/
Official Telegram group: https://t.me/HashFlare_Eng

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[Dav7]

Thank you for being back replying to all members doubts.

Just hope this topic gets free of trolls or at least don't feed them please.

[HashFlare]

Thank you for being back replying to all members doubts.

Just hope this topic gets free of trolls or at least don't feed them please.

I believe that our return here has been long overdue.

And I doubt that trolls will miss the opportunity to start doing what they live for, but, hopefully, everyone will do their best to keep the discussion civil.

[RocketSingh]

If I am not wrong, Hashflare is one of the longest standing cloud mining provider. So, welcome back to BitcoinTalk. What is your current ROI time for BTC mining?

[HashFlare]

If I am not wrong, Hashflare is one of the longest standing cloud mining provider. So, welcome back to BitcoinTalk. What is your current ROI time for BTC mining?

Indeed, our service has been around since 2015, and thank you - it is good to be back

Currently, ROI is in the negative, unfortunately, due to the reason explained in the original post.

[Nikusha123]

Hello Hashflare Team,


When mining will become profitable again? What is the value that Bitcoin needs to reach in order to resume the mining process ?

[HashFlare]

Hello Hashflare Team,


When mining will become profitable again? What is the value that Bitcoin needs to reach in order to resume the mining process ?

Hi!

BTC would have to be over $9200 with the current mining difficulty in order for payouts to become greater than the maintenance fee.

[zerock069]

Hi,

When my contract expires and  I still have less than min limit to withdraw from my account, will i be able to get anything??

 I've always reinvested.. !!   

[HashFlare]

Hi,

When my contract expires and  I still have less than min limit to withdraw from my account, will i be able to get anything??

 I've always reinvested.. !!   

Hello!

Yes, once your contracts have expired you can always request a manual withdrawal by contacting our tech support, even if your balance does not meet the minimum withdrawal limit.

[zerock069]

Hi,

When my contract expires and  I still have less than min limit to withdraw from my account, will i be able to get anything??

 I've always reinvested.. !!   

Hello!

Yes, once your contracts have expired you can always request a manual withdrawal by contacting our tech support, even if your balance does not meet the minimum withdrawal limit.

Thanks for the answer, if this difficulty goes like this i guess this will be better than nothing.. But my concern is; as i mentioned i always reinvested, should i apply to your tech support for withdraws those everyday small amounts day by day ? or should i wait for the last day of my latest contract's expire ( for total withdrawal ) ?!

[HashFlare]

Hi,

When my contract expires and  I still have less than min limit to withdraw from my account, will i be able to get anything??

 I've always reinvested.. !!   

Hello!

Yes, once your contracts have expired you can always request a manual withdrawal by contacting our tech support, even if your balance does not meet the minimum withdrawal limit.

Thanks for the answer, if this difficulty goes like this i guess this will be better than nothing.. But my concern is; as i mentioned i always reinvested, should i apply to your tech support for withdraws those everyday small amounts day by day ? or should i wait for the last day of my latest contract's expire ( for total withdrawal ) ?!

Tech support would only be able to perform a manual withdrawal once all of the contracts that are mining a specific coin have expired (when hashrate becomes zero).

[baroncryptonion]

Hello everyone!

Hashflare has returned to bitcointalk! My name is Mark and it is possible that I have talked to many of you before when I was part of our tech support team. We know that at late our users have been having a lot of questions. We regularly cover them in our blogs and Telegram groups, but nevertheless, there are still many “gray areas” and misunderstandings left that need to be cleared up. So, let’s do that here together! And we will start with two of the most frequently asked questions:

1. My current balance is lower than the minimum withdrawal limit. How can I collect my funds then?

In order to do that, you will have to pass the second verification level and you can find information on how to do it in this FAQ article. Please make sure that all of the uploaded images meet the necessary requirements and all of the information is clearly visible, as well as that all of the information on your account matches the information on the uploaded identification documents. Not only will this facilitate the work of our KYC specialists, but will also help you verify your account on the first try.

2. For more than three months now, my balance has been standing still because the maintenance and electricity fees are “eating up” all of my earnings. For how much longer will this go on?!

This issue has definitely been the most painful one. The main reason for that is the steadily growing mining difficulty and you can find the graph displaying it here, for example. Using basic math, we can see that since the beginning of the year up to the time this post was written, BTC mining difficulty has increased by 3.6 times. Based on this, a hypothetical user will now earn 3.6 times less BTC for 1 hypothetical TH/s of SHA-256 than he/she would have earned in January 2018. MEF has been $0.0035 per every 10 GH/s for more than 1.5 years now, but as it gets deducted in BTC equivalent, the BTC/USD exchange rate directly affects the sum that gets deducted from your daily earnings.

If you are in need of some further clarification or answers to some general questions, do not hesitate to post them here! However, do bear in mind that all question concerning account issues, pending withdrawals, declined verification requests and other technical issues need to be addressed to our tech support team by sending them to support@hashflare.io or directly through Zendesk in your account panel (Help -> Contact Us). If such questions will be posted here, then they will be mercilessly deleted.


Official blog: https://blog.hashflare.io/
Official Telegram group: https://t.me/HashFlare_Eng

Would Hashflare be able to extend members contracts by the number of non-payment days at the end of the contract?

[HashFlare]

Would Hashflare be able to extend members contracts by the number of non-payment days at the end of the contract?

At the moment we are not planning to extend said contracts.

[zambezi]

 https://www.gov.uk/vat-registration/registering-vat-other-eu-countries

Registering for VAT in other EU countries
Usually, you only need to register for VAT where you’re based.

But if you’re supplying digital services to consumers based in other EU countries, you must either:

register for VAT in each country where you’re supplying digital services
sign up for the VAT MOSS service
You need to do this even if your turnover is below the VAT registration threshold.

Digital services
Digital services include things like broadcasting, telecommunications services, video on demand, downloadable music, games, apps, software and ebooks.

 HMRC Fraud Hotline https://www.tax.service.gov.uk/shortforms/form/TEH_IRF?dept-name=TEH&sub-dep%20%20t-name=&location=39

[HashFlare]

https://www.gov.uk/vat-registration/registering-vat-other-eu-countries

Registering for VAT in other EU countries
Usually, you only need to register for VAT where you’re based.

But if you’re supplying digital services to consumers based in other EU countries, you must either:

register for VAT in each country where you’re supplying digital services
sign up for the VAT MOSS service
You need to do this even if your turnover is below the VAT registration threshold.

Digital services
Digital services include things like broadcasting, telecommunications services, video on demand, downloadable music, games, apps, software and ebooks.

 HMRC Fraud Hotline https://www.tax.service.gov.uk/shortforms/form/TEH_IRF?dept-name=TEH&sub-dep%20%20t-name=&location=39

Please contact customer support in regards to this question.

[helo]

Hi,

When my contract expires and  I still have less than min limit to withdraw from my account, will i be able to get anything??

 I've always reinvested.. !!   

Hello!

Yes, once your contracts have expired you can always request a manual withdrawal by contacting our tech support, even if your balance does not meet the minimum withdrawal limit.

Really? That's great I thought that I lost this money.
Thank you and welcome back!

[Ben Walsh (beamer)]

Great! To be honest, I thought you'd never come back! What are your plans for the near future?

[Ireson]

Great! To be honest, I thought you'd never come back! What are your plans for the near future?

Me 2
But apparently things are getting better. Maybe they solved their main problems and now they have time to communicate with customers

[HashFlare]

Great! To be honest, I thought you'd never come back! What are your plans for the near future?

Me 2
But apparently things are getting better. Maybe they solved their main problems and now they have time to communicate with customers

Thank you, guys!

The main reason for starting these topics is to give our users another opportunity to receive answers to questions that might have been left unanswered.

Our plans for the near future will be determined by the situation on the cryptomarket, which we all hope will see growth again soon.

[LoverOfBitcoin]

Like I'm note sure if things are getting better, well, BTC trend is positive, BUT it's keeping up really slow. Is it a good sign? Hashflare needs better BTC

Great! To be honest, I thought you'd never come back! What are your plans for the near future?

Me 2
But apparently things are getting better. Maybe they solved their main problems and now they have time to communicate with customers

[LoverOfBitcoin]

We all need better BTC as crypto market is fallen. Like genesis is for sure doing worse when hashflare. Don't know what to expect

Like I'm note sure if things are getting better, well, BTC trend is positive, BUT it's keeping up really slow. Is it a good sign? Hashflare needs better BTC

Great! To be honest, I thought you'd never come back! What are your plans for the near future?

Me 2
But apparently things are getting better. Maybe they solved their main problems and now they have time to communicate with customers

Whole crypto industry needs better BTC! Hashflare is not the only one who suffered.

[LoverOfBitcoin]

Does anyone know, guys? ID/passport? transaction record?

Hi, hahsflare!
What documents do I need to send you for verification?

[akramali]

Glad to see you here Hashflare, hope you gonna post some news and answer our questions cause you didn't talk a lot lately.

[HashFlare]

Does anyone know, guys? ID/passport? transaction record?

Hi, hahsflare!
What documents do I need to send you for verification?

Hi, guys!

We accept the following types of government-issued documents: passport, national ID card, and driving license. You can find all of the relevant information on how to successfully pass verification in our FAQ article here.

Nice to see you again! I hope this means that you will be more client-oriented now

We value our clients and believe that there should be more opportunity for discussion and communication, hence our return to the forums. I hope that this will be beneficial and helpful to both parties.

Glad to see you here Hashflare, hope you gonna post some news and answer our questions cause you didn't talk a lot lately.

Just keep posting the questions and I will be more than happy to answer them 

[HashFlare]

Hello Hashflare Team,


When mining will become profitable again? What is the value that Bitcoin needs to reach in order to resume the mining process ?

Hi!

BTC would have to be over $9200 with the current mining difficulty in order for payouts to become greater than the maintenance fee.

Just 9k, everyone told me at least 11k for good profit. Anyway, this all seems like faraway dream now

Guess the information I previously provided was a bit outdated... 10k is the price for payouts to become positive again at the moment.

[HashFlare]

Thanks for the quick response! It seems you respond here faster than on Facebook. Or do these social networks lead by different managers maybe?

Yes, they are managed by different people - my colleague is in charge of social media, such as Facebook and Twitter, while I communicate with our users on forums.

[handsofgod]

Hello Hashflared Team,


When mining will become profitable again? What is the value that Bitcoin needs to reach in order to resume the mining process ?

Hi!

BTC would have to be over $9200 with the current mining difficulty in order for payouts to become greater than the maintenance fee.

Just 9k, everyone told me at least 11k for good profit. Anyway, this all seems like faraway dream now

Guess the information I previously provided was a bit outdated... 10k is the price for payouts to become positive again at the moment.

I wish that could be easy to just put BTC back by higher demand or supply. Any trend on that from hashflare?

[HashFlare]

Hello Hashflared Team,


When mining will become profitable again? What is the value that Bitcoin needs to reach in order to resume the mining process ?

Hi!

BTC would have to be over $9200 with the current mining difficulty in order for payouts to become greater than the maintenance fee.

Just 9k, everyone told me at least 11k for good profit. Anyway, this all seems like faraway dream now

Guess the information I previously provided was a bit outdated... 10k is the price for payouts to become positive again at the moment.

I wish that could be easy to just put BTC back by higher demand or supply. Any trend on that from hashflare?

Big institutional investors could help but seems like they don't plan it any time soon.

Indeed, institutional investors may help BTC recover. Unfortunately, we do not have any means to make that happen, as we are also market players and not market makers and we cannot influence global factors that form profitability.

[Ireson]

Thanks for the quick response! It seems you respond here faster than on Facebook. Or do these social networks lead by different managers maybe?

Yes, they are managed by different people - my colleague is in charge of social media, such as Facebook and Twitter, while I communicate with our users on forums.

Nice to meet you
I contacted your colleague on Facebook, but unfortunately I waited a long time for answer. Probably she is overloaded.
How many team members do u have?

[felicita]

very sad to hear that currently maintrance fees are higher than the incom would ....
I hope you can find any ways to come back into this could mining bussines....
Becourse still some companies start now minig i dont know how others like IceRock doing this XD


regards

[akramali]

Hello Hashflared Team,


When mining will become profitable again? What is the value that Bitcoin needs to reach in order to resume the mining process ?

Hi!

BTC would have to be over $9200 with the current mining difficulty in order for payouts to become greater than the maintenance fee.

Just 9k, everyone told me at least 11k for good profit. Anyway, this all seems like faraway dream now

Guess the information I previously provided was a bit outdated... 10k is the price for payouts to become positive again at the moment.

I wish that could be easy to just put BTC back by higher demand or supply. Any trend on that from hashflare?

Big institutional investors could help but seems like they don't plan it any time soon.

Well yes, institutional capital could possibly provide new era, so called crypto spring

Would be awesome cause crypto winter has been too long! I vote for 2019, hope things will change next year)

[akramali]

very sad to hear that currently maintrance fees are higher than the incom would ....
I hope you can find any ways to come back into this could mining bussines....
Becourse still some companies start now minig i dont know how others like IceRock doing this XD


regards

I've heard only about problems Thought all cloud mining services are in trouble actually.

[milesfull]

Thanks for the quick response! It seems you respond here faster than on Facebook. Or do these social networks lead by different managers maybe?

Yes, they are managed by different people - my colleague is in charge of social media, such as Facebook and Twitter, while I communicate with our users on forums.

Ok, thanks for the answer, nice 2 meet u

[Scarlett07]

Fix btc rate somehow Hashflare We miss our profitable contracts!

[HashFlare]

Thanks for the quick response! It seems you respond here faster than on Facebook. Or do these social networks lead by different managers maybe?

Yes, they are managed by different people - my colleague is in charge of social media, such as Facebook and Twitter, while I communicate with our users on forums.

Nice to meet you
I contacted your colleague on Facebook, but unfortunately I waited a long time for answer. Probably she is overloaded.
How many team members do u have?

Likewise!

My colleague usually replies very quickly as well, maybe she really did have her hands full. In terms of social media and forums it's just the two of us.

very sad to hear that currently maintrance fees are higher than the incom would ....
I hope you can find any ways to come back into this could mining bussines....
Becourse still some companies start now minig i dont know how others like IceRock doing this XD


regards

We can't really give any comments on other services for reasons of courtesy and professional ethics, but they all have different business models and operate in their own way. We are constantly looking for different ways to improve our services, but the market situation plays a very significant role in terms of what we can do to improve our own services as well.

I've heard only about problems Thought all cloud mining services are in trouble actually.

These are not the best times for crypto. Hopefully, the market will recover soon.

So why does kyc procedure take so much time??

The amount of requests that we have received is very large and it will take some time for our KYC specialists to process them all, but they are working as hard as they can to process them all as soon as possible.

Fix btc rate somehow Hashflare We miss our profitable contracts!

If we could do that, then we probably would have, but unfortunately, we cannot affect the price of BTC in any way, so let's just hope that BTC will start growing in October like it happened last year.

[helo]

Hopefully, the market will recover soon.

Why are you so sure? Do you know something that we don't?

[Ben Walsh (beamer)]

So you have some special

KYC specialists

for verification? How many people?

[HashFlare]

So you have some special

KYC specialists

for verification? How many people?

Yes, we do, but I cannot disclose any information regarding the size of the department.

[Abbie Hoffman]

So you have some special

KYC specialists

for verification? How many people?

Yes, we do, but I cannot disclose any information regarding the size of the department.

Of course you can't) Obviously it's not a big department, you should hire more people to make it faster. Verification takes more than a month, crazy. I know it's not your responsibility, I am just saying that many people lose trust in you just because of slow work, I consider future mining with you when btc hits good level but I would like to see that you do sth and try to regard our requests faster.

[ioang]

Hopefully, the market will recover soon.

Why are you so sure? Do you know something that we don't?

Actually the majority of price predictions are positive. I tend to trust crypto experts so hoping for recovery as well.

[Zebulon Baldwin]

Yup, bitcoin trend is positive but the only thing is that no one knows when it's hapenning for sure

[HashFlare]

So you have some special

KYC specialists

for verification? How many people?

Yes, we do, but I cannot disclose any information regarding the size of the department.

Of course you can't) Obviously it's not a big department, you should hire more people to make it faster. Verification takes more than a month, crazy. I know it's not your responsibility, I am just saying that many people lose trust in you just because of slow work, I consider future mining with you when btc hits good level but I would like to see that you do sth and try to regard our requests faster.

All of the verification requests will be processed relatively soon. The overwhelming majority of verification requests were submitted during the first 2 weeks, which is why it seems like the process is hardly moving.

Hopefully, the market will recover soon.

Why are you so sure? Do you know something that we don't?

Actually the majority of price predictions are positive. I tend to trust crypto experts so hoping for recovery as well.

Yup, bitcoin trend is positive but the only thing is that no one knows when it's hapenning for sure

Let's hope the experts' predictions will come true 

Hopefully, the market will recover soon.

Why are you so sure? Do you know something that we don't?

I do not Just hope that BTC will start growing by the end of October like it did last year.

[Ireson]

Yup, bitcoin trend is positive but the only thing is that no one knows when it's hapenning for sure

Right, moreover bitcoin is not a currency in the traditional sense. Thats why its so hard to make any predictions

[Ben Walsh (beamer)]

So you have some special

KYC specialists

for verification? How many people?

Yes, we do, but I cannot disclose any information regarding the size of the department.

Ok, no problem, I understand.
Why so many packages ouf of stock on your website?

[cissrawk]

Is it okay to fill KYC on your site? I just scared if you will use that for something illegal. No offense.

[Stevevk88]

True thing. I've been searching for BTC trends on youtube, no one can tell for sure

Yup, bitcoin trend is positive but the only thing is that no one knows when it's hapenning for sure

Right, moreover bitcoin is not a currency in the traditional sense. Thats why its so hard to make any predictions

[cubaiv]

That's cuz' no one can control BTC, I saw positive trends but only for 2019. So we'll see hashflare growing in 2019 

Hopefully, the market will recover soon.

Why are you so sure? Do you know something that we don't?

Actually the majority of price predictions are positive. I tend to trust crypto experts so hoping for recovery as well.

[murat131]

Yup, bitcoin trend is positive but the only thing is that no one knows when it's hapenning for sure

Right, moreover bitcoin is not a currency in the traditional sense. Thats why its so hard to make any predictions

just impossible( experts were saying all the year it should grow any second...

[helo]

Yup, bitcoin trend is positive but the only thing is that no one knows when it's hapenning for sure

Right, moreover bitcoin is not a currency in the traditional sense. Thats why its so hard to make any predictions

just impossible( experts were saying all the year it should grow any second...

Yeah, so many "experts" predict grow this year. Well the year is not over yet, btc still has 3 months 

[HashFlare]

So you have some special

KYC specialists

for verification? How many people?

Yes, we do, but I cannot disclose any information regarding the size of the department.

Ok, no problem, I understand.
Why so many packages ouf of stock on your website?

Sale of all contracts except for ETHASH have been discontinued due to the current market situation.

Is it okay to fill KYC on your site? I just scared if you will use that for something illegal. No offense.

You can read our privacy policy here and of course, we would not be using the provided information for anything illegal.

[Scarlett07]

Yup, bitcoin trend is positive but the only thing is that no one knows when it's hapenning for sure

Right, moreover bitcoin is not a currency in the traditional sense. Thats why its so hard to make any predictions

just impossible( experts were saying all the year it should grow any second...

Yeah, so many "experts" predict grow this year. Well the year is not over yet, btc still has 3 months 

I don't think it's possible, next year is more real) I hope for 2019!

[iamtravis316]

I don't beleve in that, I mean BTC could grow in few thousands, but not in 5 times. So such a big thing takes time. My guess is 2019. So of you're a hashflare customer, make a right new year wish

Yup, bitcoin trend is positive but the only thing is that no one knows when it's hapenning for sure

Right, moreover bitcoin is not a currency in the traditional sense. Thats why its so hard to make any predictions

just impossible( experts were saying all the year it should grow any second...

Yeah, so many "experts" predict grow this year. Well the year is not over yet, btc still has 3 months 

[cubaiv]

Agree w/ you, Bitcoin will take time to return as well as we need Bitcoin to stay on the same level for a great period of time for HF normal operation

I don't beleve in that, I mean BTC could grow in few thousands, but not in 5 times. So such a big thing takes time. My guess is 2019. So of you're a hashflare customer, make a right new year wish

Yup, bitcoin trend is positive but the only thing is that no one knows when it's hapenning for sure

Right, moreover bitcoin is not a currency in the traditional sense. Thats why its so hard to make any predictions

just impossible( experts were saying all the year it should grow any second...

Yeah, so many "experts" predict grow this year. Well the year is not over yet, btc still has 3 months 

[Haven7]

I don't beleve in that, I mean BTC could grow in few thousands, but not in 5 times. So such a big thing takes time. My guess is 2019. So of you're a hashflare customer, make a right new year wish

Yup, bitcoin trend is positive but the only thing is that no one knows when it's hapenning for sure

Right, moreover bitcoin is not a currency in the traditional sense. Thats why its so hard to make any predictions

just impossible( experts were saying all the year it should grow any second...

Yeah, so many "experts" predict grow this year. Well the year is not over yet, btc still has 3 months 

So what? Santa will increase btc? Ok, I'll write my letter than

[Vazan25]

Hi,

When my contract expires and  I still have less than min limit to withdraw from my account, will i be able to get anything??

 I've always reinvested.. !!   

Hello!

Yes, once your contracts have expired you can always request a manual withdrawal by contacting our tech support, even if your balance does not meet the minimum withdrawal limit.

Too this question interests - the minimum threshold is not reached.
I contacted technical support — I was told that contracts did not return — you can only transfer the account to another participant.
Now that the rules have changed? I just want my money back.

[Zebulon Baldwin]

Seems like a plan) I beleve that's the thing Hashflare investors are doing now. Anyway BTC trend on 2019 looks like a positive one

I don't beleve in that, I mean BTC could grow in few thousands, but not in 5 times. So such a big thing takes time. My guess is 2019. So of you're a hashflare customer, make a right new year wish

Yup, bitcoin trend is positive but the only thing is that no one knows when it's hapenning for sure

Right, moreover bitcoin is not a currency in the traditional sense. Thats why its so hard to make any predictions

just impossible( experts were saying all the year it should grow any second...

Yeah, so many "experts" predict grow this year. Well the year is not over yet, btc still has 3 months 

So what? Santa will increase btc? Ok, I'll write my letter than

[HashFlare]

Hi,

When my contract expires and  I still have less than min limit to withdraw from my account, will i be able to get anything??

 I've always reinvested.. !!   

Hello!

Yes, once your contracts have expired you can always request a manual withdrawal by contacting our tech support, even if your balance does not meet the minimum withdrawal limit.

Too this question interests - the minimum threshold is not reached.
I contacted technical support — I was told that contracts did not return — you can only transfer the account to another participant.
Now that the rules have changed? I just want my money back.

I am not quite sure what you meant by that. Have all of your contracts already expire? Tech support should have explained everything concerning your issue in detail.

[Ireson]

Sale of all contracts except for ETHASH have been discontinued due to the current market situation.

so sad, some time ago you were so popular and successful service, and now this crisis...it just killed all coud mining

[Ben Walsh (beamer)]

So you have some special

KYC specialists

for verification? How many people?

Yes, we do, but I cannot disclose any information regarding the size of the department.

Ok, no problem, I understand.
Why so many packages ouf of stock on your website?

Sale of all contracts except for ETHASH have been discontinued due to the current market situation.

Is it okay to fill KYC on your site? I just scared if you will use that for something illegal. No offense.

You can read our privacy policy here and of course, we would not be using the provided information for anything illegal.

will you reopen them again when the crisis is over?

[HashFlare]

will you reopen them again when the crisis is over?

That will depend on the market situation. We will notify our users once we have any information on the matter.

[akramali]

will you reopen them again when the crisis is over?

That will depend on the market situation. We will notify our users once we have any information on the matter.

How are you going to do this? I mean there so many fake pages, I don't know who to believe!

I think that all official pages are listed on their website

Yeah, there are official pages on Twitter and FB, you can always check the info, they post sth once in a while.

[Cyberdime]

Yup, and as I've seen that today there's a fake hashflare page on FB, so just follow their website to protect yourself

will you reopen them again when the crisis is over?

That will depend on the market situation. We will notify our users once we have any information on the matter.

How are you going to do this? I mean there so many fake pages, I don't know who to believe!

I think that all official pages are listed on their website

Yeah, there are official pages on Twitter and FB, you can always check the info, they post sth once in a while.

[HashFlare]

Indeed, all of our official social media channels are listed at the bottom of our homepage, so be aware of fake Facebook profiles posing as our official one. In case of any news and updates, users will also be informed via our newsletter.

[helo]

Yup, bitcoin trend is positive but the only thing is that no one knows when it's hapenning for sure

Right, moreover bitcoin is not a currency in the traditional sense. Thats why its so hard to make any predictions

just impossible( experts were saying all the year it should grow any second...

Yeah, so many "experts" predict grow this year. Well the year is not over yet, btc still has 3 months 

I don't think it's possible, next year is more real) I hope for 2019!

Yes you are right. But I hope that bitcoin will stabilize this year.

[HashFlare]

Indeed, all of our official social media channels are listed at the bottom of our homepage, so be aware of fake Facebook profiles posing as our official one. In case of any news and updates, users will also be informed via our newsletter.

How are u going to fight with them?

We notify Facebook about fakes, but it takes them a while to take those pages down. If you are unsure whether you are dealing with our official Facebook account or not, check if it is the same one that is listed on our homepage.

[ioang]

Indeed, all of our official social media channels are listed at the bottom of our homepage, so be aware of fake Facebook profiles posing as our official one. In case of any news and updates, users will also be informed via our newsletter.

OK, thx for the information. Hope to see good news more often on your social media.

[HashFlare]

Indeed, all of our official social media channels are listed at the bottom of our homepage, so be aware of fake Facebook profiles posing as our official one. In case of any news and updates, users will also be informed via our newsletter.

How are u going to fight with them?

We notify Facebook about fakes, but it takes them a while to take those pages down. If you are unsure whether you are dealing with our official Facebook account or not, check if it is the same one that is listed on our homepage.

Hope they will ban this page soon. A lot of people can be deceived

Not sure why, but they do not ban those pages too actively.

[helo]

Indeed, all of our official social media channels are listed at the bottom of our homepage, so be aware of fake Facebook profiles posing as our official one. In case of any news and updates, users will also be informed via our newsletter.

How are u going to fight with them?

We notify Facebook about fakes, but it takes them a while to take those pages down. If you are unsure whether you are dealing with our official Facebook account or not, check if it is the same one that is listed on our homepage.

Hope they will ban this page soon. A lot of people can be deceived

Not sure why, but they do not ban those pages too actively.

Thats strange! So they have no interest to it?!

[helo]

I don't beleve in that, I mean BTC could grow in few thousands, but not in 5 times. So such a big thing takes time. My guess is 2019. So of you're a hashflare customer, make a right new year wish

Yup, bitcoin trend is positive but the only thing is that no one knows when it's hapenning for sure

Right, moreover bitcoin is not a currency in the traditional sense. Thats why its so hard to make any predictions

just impossible( experts were saying all the year it should grow any second...

Yeah, so many "experts" predict grow this year. Well the year is not over yet, btc still has 3 months 

haha ok, i will! I think all cloud mining services need better btc price, not only hashflare. So we can make a lot of wishes 

[Haven7]

I don't beleve in that, I mean BTC could grow in few thousands, but not in 5 times. So such a big thing takes time. My guess is 2019. So of you're a hashflare customer, make a right new year wish

Yup, bitcoin trend is positive but the only thing is that no one knows when it's hapenning for sure

Right, moreover bitcoin is not a currency in the traditional sense. Thats why its so hard to make any predictions

just impossible( experts were saying all the year it should grow any second...

Yeah, so many "experts" predict grow this year. Well the year is not over yet, btc still has 3 months 

haha ok, i will! I think all cloud mining services need better btc price, not only hashflare. So we can make a lot of wishes 

Low btc affects all industry, so millions of people gonna ask for the same...we all need higher btc rate!

[Ilya001]

Yup, that's how it works. I would even say that hashflare customers don't really understand how it works as the only thing they care about is getting a profit

I don't beleve in that, I mean BTC could grow in few thousands, but not in 5 times. So such a big thing takes time. My guess is 2019. So of you're a hashflare customer, make a right new year wish

Yup, bitcoin trend is positive but the only thing is that no one knows when it's hapenning for sure

Right, moreover bitcoin is not a currency in the traditional sense. Thats why its so hard to make any predictions

just impossible( experts were saying all the year it should grow any second...

Yeah, so many "experts" predict grow this year. Well the year is not over yet, btc still has 3 months 

haha ok, i will! I think all cloud mining services need better btc price, not only hashflare. So we can make a lot of wishes 

Low btc affects all industry, so millions of people gonna ask for the same...we all need higher btc rate!

[HashFlare]

Indeed, all of our official social media channels are listed at the bottom of our homepage, so be aware of fake Facebook profiles posing as our official one. In case of any news and updates, users will also be informed via our newsletter.

How are u going to fight with them?

We notify Facebook about fakes, but it takes them a while to take those pages down. If you are unsure whether you are dealing with our official Facebook account or not, check if it is the same one that is listed on our homepage.

Hope they will ban this page soon. A lot of people can be deceived

Not sure why, but they do not ban those pages too actively.

Thats strange! So they have no interest to it?!

Can't really say, but some of the first fake pages that appeared on FB remained active for months. Fortunately, they got taken down eventually.

[Ireson]

Sale of all contracts except for ETHASH have been discontinued due to the current market situation.

so sad, some time ago you were so popular and successful service, and now this crisis...it just killed all coud mining

Unfortunately, even the best companies can fall into a trap of crisis. Hashflare is not only one, all services experience difficulties.

I wonder which one of them gonna stay afloat.

It is hard to say. I think those which exist for a long time

[HashFlare]

Nonsense!
I once created a second page on facebook and they blocked it very quickly

I will not argue, but one of the very first pages that had the most followers remained active for a very long time, even though we immediately reported it.

[Scarlett07]

Nonsense!
I once created a second page on facebook and they blocked it very quickly

I will not argue, but one of the very first pages that had the most followers remained active for a very long time, even though we immediately reported it.

There are plenty of fake pages everywhere) It's just important that you say to people once in a while what are your official social media resources. Or we always can use website for that)

[Mirae]

Any ideas when btc hits the level we need? I mean of course no one knows for sure, just maybe some of you have sth to share) I believe the beginning of 2019 will change this bearish trend.

december 2018/january 2019 will be the critical times for the btc future prices

[HashFlare]

Nonsense!
I once created a second page on facebook and they blocked it very quickly

I will not argue, but one of the very first pages that had the most followers remained active for a very long time, even though we immediately reported it.

There are plenty of fake pages everywhere) It's just important that you say to people once in a while what are your official social media resources. Or we always can use website for that)

Checking the website would be the best option to make sure you are dealing with the real thing.

Any ideas when btc hits the level we need? I mean of course no one knows for sure, just maybe some of you have sth to share) I believe the beginning of 2019 will change this bearish trend.

december 2018/january 2019 will be the critical times for the btc future prices

We will just have to trust the experts with their predictions on that.

[zmsart001]

To whom it may concern,

Is it not possible to redirect hashing rate to other mining operations such as ethereum etc??

[HashFlare]

To whom it may concern,

Is it not possible to redirect hashing rate to other mining operations such as ethereum etc??

Unfortunately, that cannot be performed, as Ethereum is mined using a different algorithm.

[akramali]

Any ideas when btc hits the level we need? I mean of course no one knows for sure, just maybe some of you have sth to share) I believe the beginning of 2019 will change this bearish trend.

How can one know when will this bearish situation ends?

Good question, If only we knew There are some positive predictions for beginning of 2019, but so many factors can influence situation that it's impossible to say for sure.

[Ben Walsh (beamer)]

will you reopen them again when the crisis is over?

That will depend on the market situation. We will notify our users once we have any information on the matter.

Ok, what market situation are you waiting for this?

[Ben Walsh (beamer)]

Any ideas when btc hits the level we need? I mean of course no one knows for sure, just maybe some of you have sth to share) I believe the beginning of 2019 will change this bearish trend.

How can one know when will this bearish situation ends?

Good question, If only we knew There are some positive predictions for beginning of 2019, but so many factors can influence situation that it's impossible to say for sure.

There are also some negative predictions so who knows....

[Zebulon Baldwin]

Like in any other deal some reviews are positive, some are not. More reviews on BTC says it will grow, it's starter already

[HashFlare]

will you reopen them again when the crisis is over?

That will depend on the market situation. We will notify our users once we have any information on the matter.

Ok, what market situation are you waiting for this?

First and foremost BTC will have to increase in price and then we will go from there.

[raz123]

will you reopen them again when the crisis is over?

That will depend on the market situation. We will notify our users once we have any information on the matter.

Ok, what market situation are you waiting for this?

First and foremost BTC will have to increase in price and then we will go from there.

How much? To the moon??

[jrsantos]

Earned money with you before, so I wish you all the best and hope you will recover soon

[tmfp]

will you reopen them again when the crisis is over?

That will depend on the market situation. We will notify our users once we have any information on the matter.

Ok, what market situation are you waiting for this?

First and foremost BTC will have to increase in price and then we will go from there.

IF BTC increases significantly in price it will be likely that difficulty does too, and you'll be back to square one.
Costs are the problem surely, electricity especially.

[pabpete]

will you reopen them again when the crisis is over?

That will depend on the market situation. We will notify our users once we have any information on the matter.

Ok, what market situation are you waiting for this?

First and foremost BTC will have to increase in price and then we will go from there.

IF BTC increases significantly in price it will be likely that difficulty does too, and you'll be back to square one.
Costs are the problem surely, electricity especially.

I have the same impression. If mining rigs are not changed, the energy costs and the profitability of the project will drop significantly. I would like to read something about how the system has been modernized ..

[Haven7]

will you reopen them again when the crisis is over?

That will depend on the market situation. We will notify our users once we have any information on the matter.

Ok, what market situation are you waiting for this?

First and foremost BTC will have to increase in price and then we will go from there.

IF BTC increases significantly in price it will be likely that difficulty does too, and you'll be back to square one.
Costs are the problem surely, electricity especially.

I have the same impression. If mining rigs are not changed, the energy costs and the profitability of the project will drop significantly. I would like to read something about how the system has been modernized ..

And also which alternative scenarios can be implemented. I mean btc increase can save situation If only price will double or even triple. It can take a lot of time If even possible in upcoming future. Of course we all hope for the best outcome, I just wonder what else can be done.

[LoverOfBitcoin]

It's possible tho but we point is that we need BTC to stay stable for a long period

will you reopen them again when the crisis is over?

That will depend on the market situation. We will notify our users once we have any information on the matter.

Ok, what market situation are you waiting for this?

First and foremost BTC will have to increase in price and then we will go from there.

IF BTC increases significantly in price it will be likely that difficulty does too, and you'll be back to square one.
Costs are the problem surely, electricity especially.

I have the same impression. If mining rigs are not changed, the energy costs and the profitability of the project will drop significantly. I would like to read something about how the system has been modernized ..

And also which alternative scenarios can be implemented. I mean btc increase can save situation If only price will double or even triple. It can take a lot of time If even possible in upcoming future. Of course we all hope for the best outcome, I just wonder what else can be done.

[HashFlare]

How much? To the moon??

The more it increases, the better. To the moon would be fantastic, though.

Earned money with you before, so I wish you all the best and hope you will recover soon

Thank you!

IF BTC increases significantly in price it will be likely that difficulty does too, and you'll be back to square one.
Costs are the problem surely, electricity especially.

It is possible that the increase in price would also affect the mining difficulty, but not necessarily.

I have the same impression. If mining rigs are not changed, the energy costs and the profitability of the project will drop significantly. I would like to read something about how the system has been modernized ..

Please follow our social media and Telegram channels for news and updates. We will notify our users as soon as we have any important new information.

[nur121]

Hello! What is kyc and why have i go through it?

[raz123]

How much? To the moon??

The more it increases, the better. To the moon would be fantastic, though

For sure that would be great. But I'm not sure that its possible in foreseeable future.

[HashFlare]

Hello! What is kyc and why have i go through it?

Hello!

KYC (Know Your Customer) is the process of a business verifying the identity of its clients and assessing potential risks of illegal intentions for the business relationship.

It is an obligatory process that requires all clients to prove their identity (in accordance with EU regulations).

Information on withdrawal limits for different verification levels can be reviewed in your account panel: Help - Withdrawals limits.

[ioang]

How much? To the moon??

The more it increases, the better. To the moon would be fantastic, though

For sure that would be great. But I'm not sure that its possible in foreseeable future.

To the moon? ahah) definitely not, 10-11k will be already such a good present.

[etherbert]

It will. But if it's only for a few days, it won't help tho. We need it to become stable

How much? To the moon??

The more it increases, the better. To the moon would be fantastic, though

For sure that would be great. But I'm not sure that its possible in foreseeable future.

To the moon? ahah) definitely not, 10-11k will be already such a good present.

[Abbie Hoffman]

It will. But if it's only for a few days, it won't help tho. We need it to become stable

How much? To the moon??

The more it increases, the better. To the moon would be fantastic, though

For sure that would be great. But I'm not sure that its possible in foreseeable future.

To the moon? ahah) definitely not, 10-11k will be already such a good present.

Actually it is quite stable already, the price doesn't change significantly for a while which can be the sign of upcoming growth.

[LoverOfBitcoin]

Agree w/ you all finally as now BTC is at least more than $3k, that's a great sign

It will. But if it's only for a few days, it won't help tho. We need it to become stable

How much? To the moon??

The more it increases, the better. To the moon would be fantastic, though

For sure that would be great. But I'm not sure that its possible in foreseeable future.

To the moon? ahah) definitely not, 10-11k will be already such a good present.

Actually it is quite stable already, the price doesn't change significantly for a while which can be the sign of upcoming growth.

[tmfp]

Agree w/ you all finally as now BTC is at least more than $3k, that's a great sign

It will. But if it's only for a few days, it won't help tho. We need it to become stable

How much? To the moon??

The more it increases, the better. To the moon would be fantastic, though

For sure that would be great. But I'm not sure that its possible in foreseeable future.

To the moon? ahah) definitely not, 10-11k will be already such a good present.

Actually it is quite stable already, the price doesn't change significantly for a while which can be the sign of upcoming growth.

@Hashflare, this is just turning into a nested spamfest.
You're supposed to use the "self moderated" function to prevent that.

[HashFlare]

tmfp has a point, everyone. Let's use this topic for what it was intended - seeking answers to questions that you might have, which I would also be able to answer. From now on, anything unrelated will be deleted. Self-moderation was enabled to get rid of any posts that consist of nothing but profanities/ads/questions that need to be addressed to tech support, so, let's not add another bullet point to that list.

do you have any news to share with us ?
Btc price seems to be frozen   

As of now, there is no news. The market situation is the main factor that will affect any future plans. Stay tuned for news and updates - they will be posted on our social media accounts and sent via newsletter.

[nur121]

Hello! What is kyc and why have i go through it?

Hello!

KYC (Know Your Customer) is the process of a business verifying the identity of its clients and assessing potential risks of illegal intentions for the business relationship.

It is an obligatory process that requires all clients to prove their identity (in accordance with EU regulations).

Information on withdrawal limits for different verification levels can be reviewed in your account panel: Help - Withdrawals limits.

Ok...So this means I have to go through verification so that some fraudsters do not take over my money? Right?

[Scarlett07]

tmfp has a point, everyone. Let's use this topic for what it was intended - seeking answers to questions that you might have, which I would also be able to answer. From now on, anything unrelated will be deleted. Self-moderation was enabled to get rid of any posts that consist of nothing but profanities/ads/questions that need to be addressed to tech support, so, let's not add another bullet point to that list.

do you have any news to share with us ?
Btc price seems to be frozen   

As of now, there is no news. The market situation is the main factor that will affect any future plans. Stay tuned for news and updates - they will be posted on our social media accounts and sent via newsletter.

Thank you HF! Hope to receive good news from you soon. Market can't be down forever.

[HashFlare]

Hello! What is kyc and why have i go through it?

Hello!

KYC (Know Your Customer) is the process of a business verifying the identity of its clients and assessing potential risks of illegal intentions for the business relationship.

It is an obligatory process that requires all clients to prove their identity (in accordance with EU regulations).

Information on withdrawal limits for different verification levels can be reviewed in your account panel: Help - Withdrawals limits.

Ok...So this means I have to go through verification so that some fraudsters do not take over my money? Right?

It has more to the with EU regulations that oblige us to ask our users to verify their identity. But it also enhances the security of one's account as well.

[LoverOfBitcoin]

So do you know where hashflare is located?)  Office is in Europe, so it's under eu regulation

[Ilya001]

Scotland? I guess Scotish regulation is a lot stricter that Eu one))))

So do you know where hashflare is located?)  Office is in Europe, so it's under eu regulation

[HashFlare]

HashFlare is based in the UK and HashCoins (company that provides various services to HashFlare) is based in Estonia; therefore, both companies are required to follow the regulation that dictates that all users of the service are required to verify their identity by completing the KYC procedure.

[I-Love-BTCD]

Hello! Can you please tell more about your plans and policy for the future? Are you going to take part in some conferences soon?

[HashFlare]

How can I know that I passed the verification? Will you send some confirmation?

You will receive an email and a notification in your panel.

Hello! Can you please tell more about your plans and policy for the future? Are you going to take part in some conferences soon?

Please follow our social media for news and updates. Our future plans will depend on the market situation and if we will be taking part in any conferences, we will also notify our users via our social media accounts.

[Scarlett07]

How can I know that I passed the verification? Will you send some confirmation?

You will receive an email and a notification in your panel.

Hello! Can you please tell more about your plans and policy for the future? Are you going to take part in some conferences soon?

Please follow our social media for news and updates. Our future plans will depend on the market situation and if we will be taking part in any conferences, we will also notify our users via our social media accounts.

I would like to meet you. Come to California, we have plenty crypto events here.

[Cyberdime]

Silicon valley? I personally thought US is not pleasant to bitcoin and on

How can I know that I passed the verification? Will you send some confirmation?

You will receive an email and a notification in your panel.

Hello! Can you please tell more about your plans and policy for the future? Are you going to take part in some conferences soon?

Please follow our social media for news and updates. Our future plans will depend on the market situation and if we will be taking part in any conferences, we will also notify our users via our social media accounts.

I would like to meet you. Come to California, we have plenty crypto events here.

[HashFlare]

I would like to meet you. Come to California, we have plenty crypto events here.

Thank you! If you would like to propose any upcoming events, then please send the information to info@hashflare.io

Silicon valley? I personally thought US is not pleasant to bitcoin and on

It varies from state to state - some are more liberal when it comes to cryptocurrency than others.

[nur121]

How can I know that I passed the verification? Will you send some confirmation?

You will receive an email and a notification in your panel.

Hello! Can you please tell more about your plans and policy for the future? Are you going to take part in some conferences soon?

Please follow our social media for news and updates. Our future plans will depend on the market situation and if we will be taking part in any conferences, we will also notify our users via our social media accounts.

Approximate time of verification?

[Ilya001]

Not sure, but about 2-3 weeks

How can I know that I passed the verification? Will you send some confirmation?

You will receive an email and a notification in your panel.

Hello! Can you please tell more about your plans and policy for the future? Are you going to take part in some conferences soon?

Please follow our social media for news and updates. Our future plans will depend on the market situation and if we will be taking part in any conferences, we will also notify our users via our social media accounts.

Approximate time of verification?

[handsofgod]

I saw on twitter, that some people mentioned 1 month

Not sure, but about 2-3 weeks

How can I know that I passed the verification? Will you send some confirmation?

You will receive an email and a notification in your panel.

Hello! Can you please tell more about your plans and policy for the future? Are you going to take part in some conferences soon?

Please follow our social media for news and updates. Our future plans will depend on the market situation and if we will be taking part in any conferences, we will also notify our users via our social media accounts.

Approximate time of verification?

[HashFlare]

Yes, it depends on when the documents were submitted. In the next couple of months, all request should be processed.

[raz123]

I read on Twitter that your site will be unavailable on November 1 for an hour, is it true?

[HashFlare]

I read on Twitter that your site will be unavailable on November 1 for an hour, is it true?

Yes, scheduled maintenance.

[ferasjoda]

 I would like to tell you that,

I have bought in:

8-3-2018
20-3-2018
22-4-2018

About 4000$ Mining contracts.

And as you know the Electricity consumption exceeds production since 4,5,6,7,8,9,10 months till now ..

so I do think its better to return my money for this time because i feel lost all money on april.
as long as it doesn't work. or stopping my contracts at this slow time .. and open them again when the mining getting a better situation.

but the continue with this condition its make me worried about my money ..

and also worried about credibility from your side.

[Haven7]

I read on Twitter that your site will be unavailable on November 1 for an hour, is it true?

Yes, scheduled maintenance.

That's good, means service really operates.

[HashFlare]

I would like to tell you that,

I have bought in:

8-3-2018
20-3-2018
22-4-2018

About 4000$ Mining contracts.

And as you know the Electricity consumption exceeds production since 4,5,6,7,8,9,10 months till now ..

so I do think its better to return my money for this time because i feel lost all money on april.
as long as it doesn't work. or stopping my contracts at this slow time .. and open them again when the mining getting a better situation.

but the continue with this condition its make me worried about my money ..

and also worried about credibility from your side.

As stated in our Terms of Service, all purchases are final and non-refundable.

Working with cryptocurrencies carries an inherent risk, as they are very volatile and unstable. Our TOS also have a Risk Notice, which informs users that the market conditions may change at any moment and mining may become unprofitable. Unfortunately, we have no means of changing this situation, as these issues affect everyone equally and are determined by the situation on the global market.

Putting contracts "on hold" is also not possible at the moment.

We are doing everything we can in order to optimize mining profitability in the current conditions and continue monitoring the market. Should we reach any new decisions, we will inform our clients immediately.

[ferasjoda]

Why hold contracts is possible? While you change the duration of contracts from lifetime to OME YEAR ONLY? And Your prices have often changed ($0.60 per 10 GH) reached up to ($2.4 per 10GH) with higher and lower rates of exchange Bitcoin to Dollar?

[HashFlare]

Why hold contracts is possible? While you change the duration of contracts from lifetime to OME YEAR ONLY? And Your prices have often changed ($0.60 per 10 GH) reached up to ($2.4 per 10GH) with higher and lower rates of exchange Bitcoin to Dollar?

The change in contract duration was a necessary step - we were forced to change the contract terms due to the market changes outside of our control. There is a global shortage of hardware and the manufacturers have overflowing orders.

Changing prices for products (in this case - for contracts) is normal practice, which is determined by the acquisition of new equipment, demand, market situation etc. and is done by many companies.

[ferasjoda]

So The change in contract duration was a necessary step for save your money, but stop my contracts not possible Although they lose, It does not makeing any bitcoin, why its work? Until the end of the period and lose money?

[I-Love-BTCD]

I would like to tell you that,

I have bought in:

8-3-2018
20-3-2018
22-4-2018

About 4000$ Mining contracts.

And as you know the Electricity consumption exceeds production since 4,5,6,7,8,9,10 months till now ..

so I do think its better to return my money for this time because i feel lost all money on april.
as long as it doesn't work. or stopping my contracts at this slow time .. and open them again when the mining getting a better situation.

but the continue with this condition its make me worried about my money ..

and also worried about credibility from your side.

Oh you chose the worst time ever to invest

[Abbie Hoffman]

Why hold contracts is possible? While you change the duration of contracts from lifetime to OME YEAR ONLY? And Your prices have often changed ($0.60 per 10 GH) reached up to ($2.4 per 10GH) with higher and lower rates of exchange Bitcoin to Dollar?

The change in contract duration was a necessary step - we were forced to change the contract terms due to the market changes outside of our control. There is a global shortage of hardware and the manufacturers have overflowing orders.

Changing prices for products (in this case - for contracts) is normal practice, which is determined by the acquisition of new equipment, demand, market situation etc. and is done by many companies.

Oh, everything is so complicated in cloud mining. Hope we gonna be rewarded for our patience.

[HashFlare]

So The change in contract duration was a necessary step for save your money, but stop my contracts not possible Although they lose, It does not makeing any bitcoin, why its work? Until the end of the period and lose money?

Initially, according to our Terms of Service, the contracts should have been permanently terminated after 21 consecutive days of non-profitability, but the service decided to keep the contracts active and has undertaken to sustain them over the course of one year, while mining remains unprofitable  and is covering the losses that arose from the current market situation.

[raz123]

So The change in contract duration was a necessary step for save your money, but stop my contracts not possible Although they lose, It does not makeing any bitcoin, why its work? Until the end of the period and lose money?

Initially, according to our Terms of Service, the contracts should have been permanently terminated after 21 consecutive days of non-profitability, but the service decided to keep the contracts active and has undertaken to sustain them over the course of one year, while mining remains unprofitable  and is covering the losses that arose from the current market situation.

Where can I find your Terms of Service?

[ferasjoda]

So The change in contract duration was a necessary step for save your money, but stop my contracts not possible Although they lose, It does not makeing any bitcoin, why its work? Until the end of the period and lose money?

Initially, according to our Terms of Service, the contracts should have been permanently terminated after 21 consecutive days of non-profitability, but the service decided to keep the contracts active and has undertaken to sustain them over the course of one year, while mining remains unprofitable  and is covering the losses that arose from the current market situation.

Where can I find your Terms of Service?

As they changed the contracts lifetime to one year, they can modify Term of Service any time!

[ferasjoda]

So The change in contract duration was a necessary step for save your money, but stop my contracts not possible Although they lose, It does not makeing any bitcoin, why its work? Until the end of the period and lose money?

Initially, according to our Terms of Service, the contracts should have been permanently terminated after 21 consecutive days of non-profitability, but the service decided to keep the contracts active and has undertaken to sustain them over the course of one year, while mining remains unprofitable  and is covering the losses that arose from the current market situation.

Where can I find your Terms of Service?

look
archive Term of Service Page on 31 aug 2017
https://web.archive.org/web/20170831110828/https://hashflare.io/terms/

5.2. The Contract Term for HashFlare.io Cloud Machines is unlimited by default, unless stated otherwise. The Contract is valid while profitable, until expired or until terminated (refer to section 13), whichever comes first.

on 1 oct 2018 they change it

https://web.archive.org/web/20181001235917/https://hashflare.io/terms/

5.2. The Contract Term for HashFlare.io Cloud Machines is set to 1 year by default, unless stated otherwise. The Contract is valid while profitable (refer to section 5.5.), until expired or until terminated (refer to section 13), whichever comes first.

[ferasjoda]

So The change in contract duration was a necessary step for save your money, but stop my contracts not possible Although they lose, It does not makeing any bitcoin, why its work? Until the end of the period and lose money?

Initially, according to our Terms of Service, the contracts should have been permanently terminated after 21 consecutive days of non-profitability, but the service decided to keep the contracts active and has undertaken to sustain them over the course of one year, while mining remains unprofitable  and is covering the losses that arose from the current market situation.

what about prices, I bought on 0.6$ for 10 GH and later Prices rose with the price bitcoin rise, Then declined later, with lower bitcoin prices. This is not justified

[handsofgod]

True, I see no point in complaining or smth as any company can't change the situation

Why hold contracts is possible? While you change the duration of contracts from lifetime to OME YEAR ONLY? And Your prices have often changed ($0.60 per 10 GH) reached up to ($2.4 per 10GH) with higher and lower rates of exchange Bitcoin to Dollar?

The change in contract duration was a necessary step - we were forced to change the contract terms due to the market changes outside of our control. There is a global shortage of hardware and the manufacturers have overflowing orders.

Changing prices for products (in this case - for contracts) is normal practice, which is determined by the acquisition of new equipment, demand, market situation etc. and is done by many companies.

Oh, everything is so complicated in cloud mining. Hope we gonna be rewarded for our patience.

[Zebulon Baldwin]

I even think people who complain now didn't even invest in hashfare

True, I see no point in complaining or smth as any company can't change the situation

Why hold contracts is possible? While you change the duration of contracts from lifetime to OME YEAR ONLY? And Your prices have often changed ($0.60 per 10 GH) reached up to ($2.4 per 10GH) with higher and lower rates of exchange Bitcoin to Dollar?

The change in contract duration was a necessary step - we were forced to change the contract terms due to the market changes outside of our control. There is a global shortage of hardware and the manufacturers have overflowing orders.

Changing prices for products (in this case - for contracts) is normal practice, which is determined by the acquisition of new equipment, demand, market situation etc. and is done by many companies.

Oh, everything is so complicated in cloud mining. Hope we gonna be rewarded for our patience.

[HashFlare]

look
archive Term of Service Page on 31 aug 2017
https://web.archive.org/web/20170831110828/https://hashflare.io/terms/

5.2. The Contract Term for HashFlare.io Cloud Machines is unlimited by default, unless stated otherwise. The Contract is valid while profitable, until expired or until terminated (refer to section 13), whichever comes first.

on 1 oct 2018 they change it

https://web.archive.org/web/20181001235917/https://hashflare.io/terms/

5.2. The Contract Term for HashFlare.io Cloud Machines is set to 1 year by default, unless stated otherwise. The Contract is valid while profitable (refer to section 5.5.), until expired or until terminated (refer to section 13), whichever comes first.

Our TOS were last changed on June 5th and users were notified of these changes via newsletter and on our official Telegram news channel.

As for the information presented on Wayback Machine, you can find the following disclaimer at the bottom of their page: "This calendar view maps the number of times https://hashflare.io/terms/ was crawled by the Wayback Machine, not how many times the site was actually updated." That means that our TOS were not changed on October 1st, as you have claimed.

Why you can't reduce maintenance and electricity fees? Is it even possible?

At the moment, we cannot lower maintenance and electricity fees, as the majority of hashpower is supplied by our partners, we cannot directly influence the electricity price. The conditions that we offer our clients are mirror images of the conditions imposed by our suppliers and partners.

[etherbert]

True, telling hashflare to make BTC higher has no point as well as my advice is to read ToS before you invest

True, I see no point in complaining or smth as any company can't change the situation

Why hold contracts is possible? While you change the duration of contracts from lifetime to OME YEAR ONLY? And Your prices have often changed ($0.60 per 10 GH) reached up to ($2.4 per 10GH) with higher and lower rates of exchange Bitcoin to Dollar?

The change in contract duration was a necessary step - we were forced to change the contract terms due to the market changes outside of our control. There is a global shortage of hardware and the manufacturers have overflowing orders.

Changing prices for products (in this case - for contracts) is normal practice, which is determined by the acquisition of new equipment, demand, market situation etc. and is done by many companies.

Oh, everything is so complicated in cloud mining. Hope we gonna be rewarded for our patience.

[raz123]

look
archive Term of Service Page on 31 aug 2017
https://web.archive.org/web/20170831110828/https://hashflare.io/terms/

5.2. The Contract Term for HashFlare.io Cloud Machines is unlimited by default, unless stated otherwise. The Contract is valid while profitable, until expired or until terminated (refer to section 13), whichever comes first.

on 1 oct 2018 they change it

https://web.archive.org/web/20181001235917/https://hashflare.io/terms/

5.2. The Contract Term for HashFlare.io Cloud Machines is set to 1 year by default, unless stated otherwise. The Contract is valid while profitable (refer to section 5.5.), until expired or until terminated (refer to section 13), whichever comes first.

Our TOS were last changed on June 5th and users were notified of these changes via newsletter and on our official Telegram news channel.

As for the information presented on Wayback Machine, you can find the following disclaimer at the bottom of their page: "This calendar view maps the number of times https://hashflare.io/terms/ was crawled by the Wayback Machine, not how many times the site was actually updated." That means that our TOS were not changed on October 1st, as you have claimed.

Why you can't reduce maintenance and electricity fees? Is it even possible?

At the moment, we cannot lower maintenance and electricity fees, as the majority of hashpower is supplied by our partners, we cannot directly influence the electricity price. The conditions that we offer our clients are mirror images of the conditions imposed by our suppliers and partners.

Change suppliers and partners? It can be a solution, no?

I dont think its easy or even possible. All the more now, in difficult times.

[ioang]

Changing partners isn't that easy. And why? I think they all are pretty much the same. Btc is the boss here, no one else.

[HashFlare]

Our current partners have been with us for a very long time and at the moment, no one could offer anything better in terms of equipment or electrical power.

[nur121]

Our current partners have been with us for a very long time and at the moment, no one could offer anything better in terms of equipment or electrical power.

so no other option, only sit and wait btc?

[Zebulon Baldwin]

Do you have a billion to invest? Or can you invent a new currency w/ high and stable rate?

Our current partners have been with us for a very long time and at the moment, no one could offer anything better in terms of equipment or electrical power.

so no other option, only sit and wait btc?

[HashFlare]

Our current partners have been with us for a very long time and at the moment, no one could offer anything better in terms of equipment or electrical power.

so no other option, only sit and wait btc?

We are constantly looking for new ways to optimize our equipment in the current conditions. Please follow our social media for important news and updates.

[ioang]

Our current partners have been with us for a very long time and at the moment, no one could offer anything better in terms of equipment or electrical power.

so no other option, only sit and wait btc?

We are constantly looking for new ways to optimize our equipment in the current conditions. Please follow our social media for important news and updates.

OK, hope you'll find the way out. I'd like to have a chance to use my contracts again.

[HashFlare]

Gonna be really great If you find the way out of this. Just remember how many customers are waiting...

Thank you for your support! Many factors that could affect profitability are outside of our control, depending either on the global market conditions or on our suppliers. But stay tuned for news and follow our social media - should the situation change in any favourable way, we will notify out users there immediately.

[etherbert]

Try to read Whitepaper on hashflare web

Gonna be really great If you find the way out of this. Just remember how many customers are waiting...

Thank you for your support! Many factors that could affect profitability are outside of our control, depending either on the global market conditions or on our suppliers. But stay tuned for news and follow our social media - should the situation change in any favourable way, we will notify out users there immediately.

Where can I find out more about your suppliers?

[HashFlare]

Where can I find out more about your suppliers?

Bitmain, Bitfury, Inno3d, HashCoins are among our main suppliers. They are listed on HashFlare's homepage and in our article on Medium.

[Dav7]

Where can I find out more about your suppliers?

Bitmain, Bitfury, Inno3d, HashCoins are among our main suppliers. They are listed on HashFlare's homepage and in our article on Medium.

Oh thx, I wanted to know who were these mysterious providers.

they were never mysterious

[Scarlett07]

Where can I find out more about your suppliers?

Bitmain, Bitfury, Inno3d, HashCoins are among our main suppliers. They are listed on HashFlare's homepage and in our article on Medium.

Greedy providers, we need new ones  to reduce maintenance

[Zebulon Baldwin]

You know it's easier to say how bad anything is, but the thing is that mining was a great thing back then

very sad to hear that currently maintrance fees are higher than the incom would ....
I hope you can find any ways to come back into this could mining bussines....
Becourse still some companies start now minig i dont know how others like IceRock doing this XD


regards

I've heard only about problems Thought all cloud mining services are in trouble actually.

[carlorell]

I trusted in this company but they went unprofitable.
Only eth? And the prices are too high. You never have ROI.
Other companies like bitcomining (just for example) are currently paying and a lot more.
So I dont understand how hashflare didnt manage this situation. Having their own hashcoins..
It's pointless but well...
Hashflare was great.. hope they can return... too many people lose money with them.

[tmfp]

Other companies like bitcomining (just for example) are currently paying and a lot more.

Off topic in a Hashflare thread, but I don't see that bitcomining is profitable, as well as being suspicious of their one page website and complete lack of provenance.
You will never ROI on their yearly contract, nor on any contract with maintenance charges of $0.15-20 per Th/s.

[Cyberdime]

True, and more than that HF still operates, they don't change or hide any of docs

Where can I find out more about your suppliers?

Bitmain, Bitfury, Inno3d, HashCoins are among our main suppliers. They are listed on HashFlare's homepage and in our article on Medium.

Oh thx, I wanted to know who were these mysterious providers.

they were never mysterious

[zupdawg]

Because of the bitcoin price drops, will the mining contract still continue or it will stop permanently? I remember I still have some hash power bought in Hashflare around 8months ago and I am still way below the minimum amount required for withdrawal. I wonder if I will be able to get it once my contract ends

[HashFlare]

Because of the bitcoin price drops, will the mining contract still continue or it will stop permanently? I remember I still have some hash power bought in Hashflare around 8months ago and I am still way below the minimum amount required for withdrawal. I wonder if I will be able to get it once my contract ends

Contracts shall remain to function without any changes for the time being. Once your contract has expired, you can contact support and request a manual withdrawal.

[HashFlare]

Anyone still hesitant to submit their documents for KYC due to fear of misuse of their personal data, as well as those interested in some additional information,  are welcome to read the following article: https://blog.hashflare.io/kyc-procedure-at-hashflare-and-security-of-your-data-214f554d4fa6

[cubaiv]

That's the only thing keeps me positive for hashflare. They still replies on FB and make posts

Where can I find out more about your suppliers?

Bitmain, Bitfury, Inno3d, HashCoins are among our main suppliers. They are listed on HashFlare's homepage and in our article on Medium.

Oh thx, I wanted to know who were these mysterious providers.

they were never mysterious

[ac1905]

HF was profitable in 2017, now it's a has-been.

[Haven7]

Anyone still hesitant to submit their documents for KYC due to fear of misuse of their personal data, as well as those interested in some additional information,  are welcome to read the following article: https://blog.hashflare.io/kyc-procedure-at-hashflare-and-security-of-your-data-214f554d4fa6

Thank you for explanations. That's sth community needed for a long time.

[HashFlare]

Anyone still hesitant to submit their documents for KYC due to fear of misuse of their personal data, as well as those interested in some additional information,  are welcome to read the following article: https://blog.hashflare.io/kyc-procedure-at-hashflare-and-security-of-your-data-214f554d4fa6

Hello! When the remaining applications will be checked?

All remaining applications will be checked within the next 2 months.

[Crystal11]

Hashflare is a scam website of the Hashcoins.
After increasing the maintenance fees and increasing the minimum withdraw continuosly since May 16, 2017 so people can't withdraw anymore, they have froze the mining since august 2018 and theyre asking (for more) money to start the mining again.
Early time when the scamming process became obvious :
May 16, 2017 :
-The withdraw fee has been increased from 30k satoshi to 70k satoshi.
-The minimum withdraw amount has been raised to 80k satoshi .
----So if someone withdrew 80k satoshi gets only 10k satoshi.
In the history all the entries are repeating since august 2018 no matter if its a reason such as "nor profitable" or no matter of the bitcoin value at that time.



If the mining is flagged as not profitabile why these russian pedophiles are asking for more money to resume the mining ? Oh, they're asking to purchase "new packs of mining" so theyll keep scamming.
The address from Estonia has been changed with one from UK since few months ago  
HashCoins OU
Tartu mnt. 43, Tallinn
10128, Estonia
+372 58 738 066

CONTACTS
HashFlare LP
Company number SL024271
44/46 Morningside Road, Edinburgh
Scotland, UK, EH10 4BF

You have changed the russian address on the website with UK one so people will trust your website more ?
 I bet in a few months your "office" will move to Costa Rica or Maldives with a "redesigned" website as "[NEW] Hashflare cloud mining". You have opened this new thread and flagged as NEW so the naive people wont see the older complaints about scamming here https://bitcointalk.org/index.php?topic=1164418.0 . Once in a while every scammer in this world will keep changing the websites,names,balances,etc  creating new topic even with different accounts to positive rate and will continue to make money by scamming people.
Stupid Greedy scammers i hope you get what you deserve from scamming people.
I have proofs (bellow at this comment) to join other scammed people and to show on internet and/or here that i havent recovered the investment. Not even 20% (transfer miners fees included).
Reinvestment feature (on hashflare) is a ponzi proof .
You want to look legal and serious by asking KYC but youre the next biggest bitcoin scammer after Hashocean which probably was opened by you or your gang.
Do not give your personal details to these russian scammers/scumbags and stop donating them your money.
Nothing good comes from the russians on internet, only hackers, scams and pedophile porn websites.
Mark or Bernie Madoff or whatever your real name is, you have made millions of dollars so far with your Hashflare, cryptocurrency bank "Polybius bank" and other crypto coins released such as (Emercoin) and you don't stop .
I am amazed that no authority has started to investigate yet this multi million dollar fraud schemes very well developed and still running created by the Hashcoins and its sister companies...unless Hashcoins have some corrupted politicians supporting.
Bitcoin users before to waste their money on the Hashcoins schemes should do some research https://www.reddit.com/r/hashflare/comments/7l3rll/
https://www.altcoinstalks.com/index.php?topic=8279.0
And btw, do not dare to talk to me you little russian prick unless you want to apologize for scamming me plus wasting my time and give my money back.
 


and the total amount received
 
Total amount deposited with tx fees : 0.02010026 BTC
Total received in wallet back from Hashflare as withdraw : 0.00328881 BTC
Recovered percent : 16.36 % to date since july 2016 !!

Note: Bitcoin was much more expensive when i deposited different amounts. I bet there are people who got scammed for more.
Can't wait to watch how your beloved scam Hashflare is collapsing, and ill be here to enjoy every moment of it.

[Dav7]

Hello!My question is about verification. How do I know that the documents I sent are suitable?

You will find an answer to that and many other questions on their blog: https://blog.hashflare.io/

[HashFlare]

First of all, Crystal11, using insults will not help you get your point across, rather they will make your arguments less convincing.

Second, the amount of misinformation present in your post is so great that I do not know where to begin, but here we go regardless:

After increasing the maintenance fees - maintenance fee has been $0,0035 per 10GH/s of SHA-256 for nearly 2 years now and was only being lowered prior to that.

increasing the minimum withdraw continuosly since May 16, 2017 - due to technical reasons minimum withdrawals have been increased for a certain time, true, but they were once again lowered in July 2018, so the fact that they have been increasing "continuously" is false.

they have froze the mining since august 2018 - despite the current situation stemming from the price of BTC and mining difficulty, contracts are still active and mining is not "frozen".

theyre asking (for more) money to start the mining again. - where and when did the service ever ask for that? This remark is a blatant lie.

May 16, 2017 - Our withdrawal provider Block.io regulated the withdrawal commission. They raise or lower the fee according to the dynamic network conditions.

Oh, they're asking to purchase "new packs of mining" so theyll keep scamming. - Again, where is this information coming from? When and where did the service ask for money to resume mining or offered new contracts since the beginning of June when SHA-256 contracts were suspended?

The address from Estonia has been changed with one from UK since few months ago - HashFlare and HashCoins are two different services, one is based in the UK and the other in Estonia, where the latter provides a variety of services for the former.

You have opened this new thread and flagged as NEW - The new thread was opened because we were away from the forum for a very long time and the old one has pretty much died out and a fresh start was needed. The old thread can be easily located by searching the forum.

Reinvestment feature (on hashflare) is a ponzi proof . - This feature is purely optional and how is it proof of anything?

You want to look legal and serious by asking KYC but youre the next biggest bitcoin scammer after Hashocean which probably was opened by you or your gang. - Now you are just throwing assupmtions and empty accusations around.

I am amazed that no authority has started to investigate yet this multi million dollar fraud schemes - Has it occurred to you that that is because the service is not involved in anything illegal and what the service provides its users with is exactly what was promised in the service's TOS?

Recovered percent : 16.36 % to date since july 2016 !! - Judging by the screenshots you provided, the total amount that you have spent on purchasing contracts is $10.08 (reinvestments and balance purchases do not count, as these are funds that were generated by the service) and the 0.00328881 BTC that you withdrew, even with the current BTC rate of about $4000 equals $13.16.

do not dare to talk to me - You honestly expected to write a bunch of nonsense and thought I would not refute it?

[HashFlare]

Hello!My question is about verification. How do I know that the documents I sent are suitable?

Please refer to this FAQ article.

[rockmoney]

2. For more than three months now, my balance has been standing still because the maintenance and electricity fees are “eating up” all of my earnings. For how much longer will this go on?!

This issue has definitely been the most painful one. The main reason for that is the steadily growing mining difficulty and you can find the graph displaying it here, for example.

The Bitcoin network difficulty has been decreasing since 2018 OCTOBER 18, and continues to decline (as can be seen in the graph you referenced)..

[zupdawg]

2. For more than three months now, my balance has been standing still because the maintenance and electricity fees are “eating up” all of my earnings. For how much longer will this go on?!

This issue has definitely been the most painful one. The main reason for that is the steadily growing mining difficulty and you can find the graph displaying it here, for example.

The Bitcoin network difficulty has been decreasing since 2018 OCTOBER 18, and continues to decline (as can be seen in the graph you referenced)..

The bitcoin network difficulty has been decreasing, yes, but the bitcoin price drops. If there is real mining behind them, still they won't be able to sustain profit for their investors because a bitcoin's value is lower that previous months

[Crystal11]

Nothing but a bunch of lies from this wanker mark and his gang. There is no real mining behind this ponzi, only investments in russian mafia and support from a corrupted politician for the entire hashcoins company.
Someone from london check that address and you markovski should watch your back and look over your shoulder everyday while on streets you never know when someone needs an information to help him.
There are many complaints on internet about hashflare and on some forums hashflare has been already declared scam. I will keep searching ,find and join them.

[HashFlare]

2. For more than three months now, my balance has been standing still because the maintenance and electricity fees are “eating up” all of my earnings. For how much longer will this go on?!

This issue has definitely been the most painful one. The main reason for that is the steadily growing mining difficulty and you can find the graph displaying it here, for example.

The Bitcoin network difficulty has been decreasing since 2018 OCTOBER 18, and continues to decline (as can be seen in the graph you referenced)..

Yes, difficulty has been decreasing lately, but the original post was made in September when difficulty was still on the rise. And despite the difficulty dropping, the current price of BTC negates any positive trends it might bring.

[HashFlare]

Nothing but a bunch of lies from this wanker mark and his gang. There is no real mining behind this ponzi, only investments in russian mafia and support from a corrupted politician for the entire hashcoins company.
Someone from london check that address and you markovski should watch your back and look over your shoulder everyday while on streets you never know when someone needs an information to help him.
There are many complaints on internet about hashflare and on some forums hashflare has been already declared scam. I will keep searching ,find and join them.

You have once again failed to provide any sort of evidence, debunk any of the facts that I have laid before you, or come up with any kind of counter-argument. Instead of that, you resort to threats, insults and conspiracy theories. If you do not have anything constructive to say, then I would suggest you not to write anything at all.

[raz123]

2. For more than three months now, my balance has been standing still because the maintenance and electricity fees are “eating up” all of my earnings. For how much longer will this go on?!

This issue has definitely been the most painful one. The main reason for that is the steadily growing mining difficulty and you can find the graph displaying it here, for example.

The Bitcoin network difficulty has been decreasing since 2018 OCTOBER 18, and continues to decline (as can be seen in the graph you referenced)..

Yes, difficulty has been decreasing lately, but the original post was made in September when difficulty was still on the rise. And despite the difficulty dropping, the current price of BTC negates any positive trends it might bring.

Sad I thought it could change the situation for the better.

[Rindertiger]

Hashflare should make a transparent documentation about the number of all miners including video. Hashflare is suspicious to be indeed a scam and not back all contracts according to actual mining hardware. And announce your electricity price, easy: just be transparent.

[helo]

"Bear in mind, due to a very high number of requests it may take longer than usual to receive a reply.

Thank you for your patience!"

2 days ago i asked what is taking long with KYC,i still have 0,45btc+5ETH to withdraw,,,,rly hope they dont do a shitsolid to me and not KYC me....

Many people have already passed verification according to this thread and twitter feed. So if you sent the correct docs don't worry

[HashFlare]

Hashflare should make a transparent documentation about the number of all miners including video. Hashflare is suspicious to be indeed a scam and not back all contracts according to actual mining hardware. And announce your electricity price, easy: just be transparent.

There is certain information that the company considers confidential and would not disclose (in this regard - electricity prices), while electricity and maintenance fees have always been mentioned on our homepage in the contract description, among other places. Videos and photos from our data centres have also been published multiple times, as well as the article which talks about our hashpower, which we lent to our clients.

"Bear in mind, due to a very high number of requests it may take longer than usual to receive a reply.

Thank you for your patience!"

2 days ago i asked what is taking long with KYC,i still have 0,45btc+5ETH to withdraw,,,,rly hope they dont do a shitsolid to me and not KYC me....

Have you received a reply from support?

Merry Christmas! Could you please tell how the support will work during the holidays?

Seasons greetings! Everyone was on holiday during Christmas and will also be unavailable on New Year's Day.

[nur121]

Hashflare should make a transparent documentation about the number of all miners including video. Hashflare is suspicious to be indeed a scam and not back all contracts according to actual mining hardware. And announce your electricity price, easy: just be transparent.

There is certain information that the company considers confidential and would not disclose (in this regard - electricity prices), while electricity and maintenance fees have always been mentioned on our homepage in the contract description, among other places. Videos and photos from our data centres have also been published multiple times, as well as the article which talks about our hashpower, which we lent to our clients.

"Bear in mind, due to a very high number of requests it may take longer than usual to receive a reply.

Thank you for your patience!"

2 days ago i asked what is taking long with KYC,i still have 0,45btc+5ETH to withdraw,,,,rly hope they dont do a shitsolid to me and not KYC me....

Have you received a reply from support?

Merry Christmas! Could you please tell how the support will work during the holidays?

Seasons greetings! Everyone was on holiday during Christmas and will also be unavailable on New Year's Day.

How about an Orthodox xmas? will it also be a day off?

[HashFlare]

How about an Orthodox xmas? will it also be a day off?

No, that will be a working day.

[cneymar]

Dear Hashflare, I hope BTC mining will return. It would be good and also fair for us, that we invest a lot of money in the packages of SHA 256, that the time of the contracts be extended, including those contracts that have expired, since like you, we are also victims of the price fall of bitcoin. That gesture will not lose customers and will speak well of you and return confidence in the company.

[HashFlare]

Dear Hashflare, I hope BTC mining will return. It would be good and also fair for us, that we invest a lot of money in the packages of SHA 256, that the time of the contracts be extended, including those contracts that have expired, since like you, we are also victims of the price fall of bitcoin. That gesture will not lose customers and will speak well of you and return confidence in the company.

At the moment the service is not planning to extend any contracts.

Yes that there is big queue?
according to this threat there shouldnt be,
BTW still not KYC:d

There is still a considerable amount of verification requests that have to be processed, though not as many as there were initially. You will be notified as soon as your documents will have been checked.

[ioang]

Hope that 2019 year will be better for mining and Hf. I want to earn money with HF.

[HashFlare]

Yeah,Kinda feels stupid that u wanted this same exact info when i had lost my 2-fa key to account,And hadnt logged in after 11-2017 then you give me acces to account on basis of documents i provided ID,Selfie with ID,ETC. Now i have to wait a lot more even though i now have acces...based on a "KYC"

In order to pass KYC, the documents have to be submitted via the KYC system from your account. It is integrated into our system and as we cannot submit the documents that you have previously submitted from our end, it has to be done by the user himself.

[akramali]

I have a hope that 2019 will be better for mining too.  

[100bitcoin]

Yeah,Kinda feels stupid that u wanted this same exact info when i had lost my 2-fa key to account,And hadnt logged in after 11-2017 then you give me acces to account on basis of documents i provided ID,Selfie with ID,ETC. Now i have to wait a lot more even though i now have acces...based on a "KYC"

In order to pass KYC, the documents have to be submitted via the KYC system from your account. It is integrated into our system and as we cannot submit the documents that you have previously submitted from our end, it has to be done by the user himself.

May I know from when HashFlare has introduced KYC?

[HashFlare]

May I know from when HashFlare has introduced KYC?

It was introduced on 19.07.2018.

[HashFlare]

Jaslak about 10k requests still need to be processed, which are being verified by our KYC specialists. The number of requests received was very high and it is a lengthy process, but they should all be processed in the next 1.5 months, give or take.

[Dav7]

Jaslak about 10k requests still need to be processed, which are being verified by our KYC specialists. The number of requests received was very high and it is a lengthy process, but they should all be processed in the next 1.5 months, give or take.

I am still waiting for that number to decrease before applying for my KYC

[HashFlare]

I am still waiting for that number to decrease before applying for my KYC

The sooner you submit the documents - the sooner they will be processed.

Jaslak It does not matter how many funds you have on your account, 0.15, 0.5 or 15 ETH - the only thing that matters for a successful KYC verification is whether the correct high-quality images were uploaded and that the data on the documents correspond with the information on your account. I am not certain where you got the information that only accounts with high balance are being negatively affected.

KYC became mandatory for many services in 2018 and we were forced to introduce this procedure, while it was not required when the service started its operation.

I do not possess the statistics for the number of accounts that were successfully verified, the only thing that I may say for certain is that if all of the images was submitted correctly, with all of the information visible and accurate, then the account will be verified; otherwise, the documents would have to be resubmitted to meet all of the necessary conditions.

The queue is long due to the number of verification requests submitted, not because most of the accounts are already empty.

[Scarlett07]

Thank you that give this info. It's really very important to get it directly from the source. KYC makes life more difficult but nothing to do.

[zaratustra12]

Thank you that give this info. It's really very important to get it directly from the source. KYC makes life more difficult but nothing to do.

I'm working in hotel and I had many issues about KYC constantly. But rules are rules, we can't do anything but complete it.

[Ireson]

Thank you that give this info. It's really very important to get it directly from the source. KYC makes life more difficult but nothing to do.

I'm working in hotel and I had many issues about KYC constantly. But rules are rules, we can't do anything but complete it.

Oh yes. Verification is a very tiring process. I would even say that it requires some experience.  Only after several verifications on different exchanges, I've learned how to pass them on the first try

And what is your secret? I'm just going to send docs

[zerock069]

Hi,

When my contract expires and  I still have less than min limit to withdraw from my account, will i be able to get anything??

 I've always reinvested. Now STILL NOTHING and day by day my hashrate contracts ending and power is going down . !!   


Dont you think you should pay at least the minimum number that before the date this maintenance difficulties start.. I refuse total zero for one year long

[zaratustra12]

Thank you that give this info. It's really very important to get it directly from the source. KYC makes life more difficult but nothing to do.

I'm working in hotel and I had many issues about KYC constantly. But rules are rules, we can't do anything but complete it.

Oh yes. Verification is a very tiring process. I would even say that it requires some experience.  Only after several verifications on different exchanges, I've learned how to pass them on the first try

then you know how easy this procedure can be if you try to do KYC for one time )

[HashFlare]

Hi,

When my contract expires and  I still have less than min limit to withdraw from my account, will i be able to get anything??

 I've always reinvested. Now STILL NOTHING and day by day my hashrate contracts ending and power is going down . !!   


Dont you think you should pay at least the minimum number that before the date this maintenance difficulties start.. I refuse total zero for one year long

After your contracts have expired you can contact support and request a manual withdrawal if your balance does not meet the minimum withdrawal limit.

The service is not planning to perform any compensation at the moment.

Any comment on Hashcoins being in SCAM section?

That dates back to the time when HC was still assembling and selling mining equipment. However, due to the number of orders that the service could not meet, the production was discontinued and some of the clients did not receive the miners that they have ordered, but they were all compensated with cloud mining contracts at HashFlare, which not only allowed them to get the paid amount back but also make a profit. To put it short - in the end, no one lost their money.

[nur121]

Hi,

When my contract expires and  I still have less than min limit to withdraw from my account, will i be able to get anything??

 I've always reinvested. Now STILL NOTHING and day by day my hashrate contracts ending and power is going down . !!   


Dont you think you should pay at least the minimum number that before the date this maintenance difficulties start.. I refuse total zero for one year long

After your contracts have expired you can contact support and request a manual withdrawal if your balance does not meet the minimum withdrawal limit.

The service is not planning to perform any compensation at the moment.

Help! What category of the ticket should I choose in this case??

[HashFlare]

nur121 Withdrawals.

[Scarlett07]

I'm working in hotel and I had many issues about KYC constantly. But rules are rules, we can't do anything but complete it.
[/quote]
Oh yes. Verification is a very tiring process. I would even say that it requires some experience.  Only after several verifications on different exchanges, I've learned how to pass them on the first try
[/quote]
 
It's great that you learned how to pass on the first try. I still have some problems, just now I am waiting answer from HF. I hope this attempt will be successful.

[zaratustra12]

Today got KYC :d
Had 0.46 Btc+5Eth

Congratulations! I waited for KYC for 1.5 months and I am very glad that I had waited!

[Ben Walsh (beamer)]

Today got KYC :d
Had 0.46 Btc+5Eth

Congrats! How much time did it take?

[zerock069]

This is a completely thievery fiddle, after all reinvestings we have 0 and still waiting for more than 1 year but nothing happens, and you dont renew the contracts automatically, this is nobody's fault and you are the only side who make profit by doing nothing!, 1 by 1 contract dates ending which reaches 365 days, so dont blame the maintenance fees, this is your choice to make people cursing you .. i hope all the responsibles die before spending these moneys..  ""The service is not planning to perform any compensation at the moment.""   peehhh my *ss

Hi,

When my contract expires and  I still have less than min limit to withdraw from my account, will i be able to get anything??

 I've always reinvested. Now STILL NOTHING and day by day my hashrate contracts ending and power is going down . !!    


Dont you think you should pay at least the minimum number that before the date this maintenance difficulties start.. I refuse total zero for one year long

After your contracts have expired you can contact support and request a manual withdrawal if your balance does not meet the minimum withdrawal limit.

The service is not planning to perform any compensation at the moment.

Any comment on Hashcoins being in SCAM section?

That dates back to the time when HC was still assembling and selling mining equipment. However, due to the number of orders that the service could not meet, the production was discontinued and some of the clients did not receive the miners that they have ordered, but they were all compensated with cloud mining contracts at HashFlare, which not only allowed them to get the paid amount back but also make a profit. To put it short - in the end, no one lost their money.

[HashFlare]

This is a completely thievery fiddle, after all reinvestings we have 0 and still waiting for more than 1 year but nothing happens, and you dont renew the contracts automatically, this is nobody's fault and you are the only side who make profit by doing nothing!, 1 by 1 contract dates ending which reaches 365 days, so dont blame the maintenance fees, this is your choice to make people cursing you .. i hope all the responsibles die before spending these moneys..  ""The service is not planning to perform any compensation at the moment.""   peehhh my *ss

Reinvesting is not a default feature, the user himself chooses whether to enable it or not. In order for anything to change, mining difficulty would need to drop significantly and BTC price would have to soar - factors that our service cannot influence in any way. Users were informed of the risks that accompany dealing with cryptocurrencies in our TOS before registering and while registering users confirm that they understand the risks and accept them.

[Invested4future]

Hello everyone!

Hashflare has returned to bitcointalk! My name is Mark and it is possible that I have talked to many of you before when I was part of our tech support team. We know that at late our users have been having a lot of questions. We regularly cover them in our blogs and Telegram groups, but nevertheless, there are still many “gray areas” and misunderstandings left that need to be cleared up. So, let’s do that here together! And we will start with two of the most frequently asked questions:

1. My current balance is lower than the minimum withdrawal limit. How can I collect my funds then?

In order to do that, you will have to pass the second verification level and you can find information on how to do it in this FAQ article. Please make sure that all of the uploaded images meet the necessary requirements and all of the information is clearly visible, as well as that all of the information on your account matches the information on the uploaded identification documents. Not only will this facilitate the work of our KYC specialists, but will also help you verify your account on the first try.

2. For more than three months now, my balance has been standing still because the maintenance and electricity fees are “eating up” all of my earnings. For how much longer will this go on?!

This issue has definitely been the most painful one. The main reason for that is the steadily growing mining difficulty and you can find the graph displaying it here, for example. Using basic math, we can see that since the beginning of the year up to the time this post was written, BTC mining difficulty has increased by 3.6 times. Based on this, a hypothetical user will now earn 3.6 times less BTC for 1 hypothetical TH/s of SHA-256 than he/she would have earned in January 2018. MEF has been $0.0035 per every 10 GH/s for more than 1.5 years now, but as it gets deducted in BTC equivalent, the BTC/USD exchange rate directly affects the sum that gets deducted from your daily earnings.

If you are in need of some further clarification or answers to some general questions, do not hesitate to post them here! However, do bear in mind that all question concerning account issues, pending withdrawals, declined verification requests and other technical issues need to be addressed to our tech support team by sending them to support@hashflare.io or directly through Zendesk in your account panel (Help -> Contact Us). If such questions will be posted here, then they will be mercilessly deleted.


Official blog: https://blog.hashflare.io/
Official Telegram group: https://t.me/HashFlare_Eng

Would Hashflare be able to extend members contracts by the number of non-payment days at the end of the contract?

WHY WOULD YOU NOT EXTEND THEM?! Please answer this question, During the not profitable months of mining did you have the miners still running? Shouldn’t have been...So shouldn’t of had much expenses then. Should of just suspended the contracts till mining can resume. So your just keeping investors BTC that they payed you and you didn’t even have the miners running? Most if not all, expect 1yr of actual mining like the contract says, not oh well it’s not profitable now so we’re just not going to not mine now and we get to keep your BTC you invested.  Lol, somethings wrong here and I see lawsuits coming if you don’t make this right and extend the contracts.

[HashFlare]

WHY WOULD YOU NOT EXTEND THEM?! Please answer this question, During the not profitable months of mining did you have the miners still running? Shouldn’t have been...So shouldn’t of had much expenses then. Should of just suspended the contracts till mining can resume. So your just keeping investors BTC that they payed you and you didn’t even have the miners running? Most if not all, expect 1yr of actual mining like the contract says, not oh well it’s not profitable now so we’re just not going to not mine now and we get to keep your BTC you invested.  Lol, somethings wrong here and I see lawsuits coming if you don’t make this right and extend the contracts.

Even if the equipment would have been turned off, it would have still needed to be maintained and rent would have had to be paid. According to our Terms of Service, all contracts were supposed to be terminated after 21 consecutive days of unprofitable mining when MEF exceeded daily payouts, but the service decided to keep the contracts active. With the price of BTC as low as it is, as well as mining difficulty hovering around the same value for a very long time, it is impossible to predict when mining might become profitable again.

[juantan]

hello, how can i withdraw my btc?

[mrsalve01]

Latest news!


https://news.err.ee/1608796084/estonian-police-fbi-arrest-suspects-over-575-million-cryptocurrency-fraud