MintDice Bitcoin Casino - SportsBook & Provably Fair Games

[ene1980]

Is there any issue with the withdrawal, i am trying to withdraw the amount from my account from morning and still i am not able to withdraw the coins, what is happening, am i the only one facing this issue as i have not seen any notification regarding that anywhere or in the forum.

I am waiting for the response through the telegram support, if there is any other way to contact their support i would like to know.

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[zhekinsp]

Is there any issue with the withdrawal, i am trying to withdraw the amount from my account from morning and still i am not able to withdraw the coins, what is happening, am i the only one facing this issue as i have not seen any notification regarding that anywhere or in the forum.

I am waiting for the response through the telegram support, if there is any other way to contact their support i would like to know.

Possibly,its happening because of holiday time since we know that mintdice is processing all the withdrawals manually.Wait for few more hours hope the transaction will be proceeded.

[game-protect]

Mintdice.com operates illegal without valid license because the usage right contract between Prism Sentinel N.V. and 365/JAZ license holder is invalid because the key terms and conditions "under its supervision and responsibility" are intentionally not fulfilled!

[bitcoin31]

Is there any issue with the withdrawal, i am trying to withdraw the amount from my account from morning and still i am not able to withdraw the coins, what is happening, am i the only one facing this issue as i have not seen any notification regarding that anywhere or in the forum.

I am waiting for the response through the telegram support, if there is any other way to contact their support i would like to know.

Possibly,its happening because of holiday time since we know that mintdice is processing all the withdrawals manually.Wait for few more hours hope the transaction will be proceeded.

Just try again next gew hours and Im really sure you will get your money from mintdice or you withdraw your bitcoin from that site.
I don't think the reasons why he cannog able to withdraw to mintdice is because of the holiday but maybe they have some technical problems and for sure the team of mintdice will fix it fast so just wait and try again later and tell us if it's work.

[ene1980]

~snip
Possibly,its happening because of holiday time since we know that mintdice is processing all the withdrawals manually.Wait for few more hours hope the transaction will be proceeded.

I too understand that but i posted to get a response from someone about the situation, i contacted them in telegram but i am yet to get a response from anyone and since this is holiday time i am sure the wallet will filled when they are back.

I don't think the reasons why he cannog able to withdraw to mintdice is because of the holiday but maybe they have some technical problems and for sure the team of mintdice will fix it fast so just wait and try again later and tell us if it's work.

I do not think that it is a technical issue rather the hot wallet will be empty and since it is holiday season it is taking time to refill that and once they come online they might refill the wallet.

[wontshrug]

Ene: I wouldn't sweat it too hard. I've had to wait a few hours before for a larger amount, but have always received same day. I also think it is still morning time for the MintDice team, so they should rectify things once they wake up

[ene1980]

Ene: I wouldn't sweat it too hard. I've had to wait a few hours before for a larger amount, but have always received same day. I also think it is still morning time for the MintDice team, so they should rectify things once they wake up

I am not sweating too hard either but this is the first time i am encountering the issue with withdrawal and more over i could not find a live support team and i was confused on what is happening and i contacted their telegram channel and i did not get any response and hence i thought of posting it here about the situation, i know this is holiday time and i am in a club while i am online which sucks and i guess the team is also having fun like me .
 

[batang_bitcoin]

but this is the first time i am encountering the issue with withdrawal and more over i could not find a live support team and i was confused on what is happening and i contacted their telegram channel and i did not get any response and hence i thought of posting it here about the situation, i know this is holiday time and i am in a club while i am online which sucks and i guess the team is also having fun like me .

It's okay, just give them time. It's holidays so obviously they're on vacation or somewhere spending the Christmas or holiday season with their family. They'll refill it as soon as possible, it seems that others haven't posted about this problem and I can't checked it since I'm away from my personal device.
Could you recheck if it's okay now?

[fullhdpixel]

Dont underestimate how many people use and prefer mobile to desktop versions. We made that mistake, too, with our site at the beginning. Nowadays its like 15 : 85 in favour of our mobile version, leading to the fact that we ve shifted development resources from the desktop to the mobile version.

No no, that's not my idea, i mean web version should be release before mobile version, because you can still access the web version via your mobile phone with some browsers like chrome, contrary is not. You cannot use a computer to use mobile applications without emulating applications, which will be more difficult and time consuming. But anyway, the mobile version is still needed 

Apart from development of the mindiice in various versions, I like to know; will there be any new development for newer games? and any near future plan of adding more altcoins? I can sort of understand that having different alts AND investment is difficult because it is hard to calculate the wins/losses and report to people who only invested bitcoin while gamblers keep losing or winning in many different coins but at the same time if you add more and more coins (and not just few, I mean a lot) that would mean there is a potential to bring in even more users which investors will love.

Plus, adding more games means there is a chance of getting more users once again and that is awesome for investors too. All in all those two additions should be following the mobile version development very closely I hope.

[ene1980]

~snip
It's okay, just give them time. It's holidays so obviously they're on vacation or somewhere spending the Christmas or holiday season with their family. They'll refill it as soon as possible, it seems that others haven't posted about this problem and I can't checked it since I'm away from my personal device.
Could you recheck if it's okay now?

I am yet to hear from anyone representing the team, i contacted their telegram channel and i did not see anyone from the team contacting me, i am yet unable to withdraw the money and i am not seeing anyone else having an issue either as i am the only one complaining about it and hence i am confused about what is going on, i hope i could hear from the team here.

[Findingnemo]

I am yet to hear from anyone representing the team, i contacted their telegram channel and i did not see anyone from the team contacting me,

MintDiceSara, seems to be offline since Dec 20 so they are on long vacation for this Christmas but as a growing gambling site they should have some bank up for responding the issues like these or people might look for another site if they got annoyed with these long time to get a response.

[Steamtyme]

I am yet to hear from anyone representing the team, i contacted their telegram channel and i did not see anyone from the team contacting me, i am yet unable to withdraw the money and i am not seeing anyone else having an issue either as i am the only one complaining about it and hence i am confused about what is going on, i hope i could hear from the team here.

When in doubt send PM's as they at least get sent to an inbox which sometimes gets better recognition. You can try theskillzdatklls as the CEO they can provide you with insight and while they may miss the comment I'm sure they would respond to a PM. I don't follow their TG group or anything so I can't speak much to that. I would probably also include MintDiceSara in the PM. Kudos to you for being patient it's rare to see these days.

[batang_bitcoin]

~snip
It's okay, just give them time. It's holidays so obviously they're on vacation or somewhere spending the Christmas or holiday season with their family. They'll refill it as soon as possible, it seems that others haven't posted about this problem and I can't checked it since I'm away from my personal device.
Could you recheck if it's okay now?

I am yet to hear from anyone representing the team, i contacted their telegram channel and i did not see anyone from the team contacting me, i am yet unable to withdraw the money and i am not seeing anyone else having an issue either as i am the only one complaining about it and hence i am confused about what is going on, i hope i could hear from the team here.

theskillzdatklls was online today so I assume that he has looked into the thread and probably reached and aware of your concern now but if not, you could follow the suggestion of steam.

[theskillzdatklls]

Dont underestimate how many people use and prefer mobile to desktop versions. We made that mistake, too, with our site at the beginning. Nowadays its like 15 : 85 in favour of our mobile version, leading to the fact that we ve shifted development resources from the desktop to the mobile version.

No no, that's not my idea, i mean web version should be release before mobile version, because you can still access the web version via your mobile phone with some browsers like chrome, contrary is not. You cannot use a computer to use mobile applications without emulating applications, which will be more difficult and time consuming. But anyway, the mobile version is still needed 

Apart from development of the mindiice in various versions, I like to know; will there be any new development for newer games? and any near future plan of adding more altcoins? I can sort of understand that having different alts AND investment is difficult because it is hard to calculate the wins/losses and report to people who only invested bitcoin while gamblers keep losing or winning in many different coins but at the same time if you add more and more coins (and not just few, I mean a lot) that would mean there is a potential to bring in even more users which investors will love.

Plus, adding more games means there is a chance of getting more users once again and that is awesome for investors too. All in all those two additions should be following the mobile version development very closely I hope.

Altcoins have always been in the plans, it's just all to do with priorities of development. We're mostly focused on a new platform with mobile stuff, so altcoin integration has taken a back seat. But with time, yes. The coins will be all segregated so there won't be any issues with respect to calculating investment profits.

~snip
It's okay, just give them time. It's holidays so obviously they're on vacation or somewhere spending the Christmas or holiday season with their family. They'll refill it as soon as possible, it seems that others haven't posted about this problem and I can't checked it since I'm away from my personal device.
Could you recheck if it's okay now?

I am yet to hear from anyone representing the team, i contacted their telegram channel and i did not see anyone from the team contacting me, i am yet unable to withdraw the money and i am not seeing anyone else having an issue either as i am the only one complaining about it and hence i am confused about what is going on, i hope i could hear from the team here.

I'm not sure what the issue is. I personally don't manage anything to do with the backend / withdrawals / deposits or operations in general. But the withdrawal queue has been clean/empty each time I've checked it (meaning everyone has been paid out that has requested anything that went into the manual queue). I also don't know what your account name is so I can't really sleuth anything that way. So I'm not really sure what your issue is. Really, in general, these problems are better suited via e-mail than here for personal matters which you can do with support@mintdice.com.

[ene1980]

I'm not sure what the issue is. I personally don't manage anything to do with the backend / withdrawals / deposits or operations in general. But the withdrawal queue has been clean/empty each time I've checked it (meaning everyone has been paid out that has requested anything that went into the manual queue).

My coins are not in the queue either, when i press the submit button in the withdrawal menu nothing happens and that is the problem i am facing in the past few days, i thought because of holiday season there is a delay in withdrawal.

I also don't know what your account name is so I can't really sleuth anything that way. So I'm not really sure what your issue is. Really, in general, these problems are better suited via e-mail than here for personal matters which you can do with support@mintdice.com.

My account is Ene1980 in the site too and i have contacted the support team through the mail ID you provided. Thank you for the response.

[Bitinity]

I'm not sure what the issue is. I personally don't manage anything to do with the backend / withdrawals / deposits or operations in general. But the withdrawal queue has been clean/empty each time I've checked it (meaning everyone has been paid out that has requested anything that went into the manual queue).

My coins are not in the queue either, when i press the submit button in the withdrawal menu nothing happens and that is the problem i am facing in the past few days, i thought because of holiday season there is a delay in withdrawal.

I also don't know what your account name is so I can't really sleuth anything that way. So I'm not really sure what your issue is. Really, in general, these problems are better suited via e-mail than here for personal matters which you can do with support@mintdice.com.

My account is Ene1980 in the site too and i have contacted the support team through the mail ID you provided. Thank you for the response.

Weird, I have never experienced such issue while requesting withdrawal. My last withdrawal was two days ago if I remember it correctly, it was working fine and it was processed instantly like usual. Not really sure what is happening with your withdrawal, what browser did youuse when this issue happened? As it looks like a browser issue imo.

[fullhdpixel]

Altcoins have always been in the plans, it's just all to do with priorities of development. We're mostly focused on a new platform with mobile stuff, so altcoin integration has taken a back seat. But with time, yes. The coins will be all segregated so there won't be any issues with respect to calculating investment profits.

Honestly as long as there is a good roadmap on the works here, I don't care what the ranking is for the altcoins or new games or whatever.

If you guys think mobile is more important (and considering you said 50% of the traffic comes from mobile, that sounds VERY important) you can work on mobile first, but to know that altcoins, investments of altcoins, new games and many more are in the road map for the website and they will be done due time, that is good enough for me.

Like mentioned before, we all want all of these even tho some other websites have it not because we want a competitive website, but because we like this place more than the others and we want to make sure the website we love is caught up with others in tech terms as well. No other place ever gives us the chance for a feedback like you guys do so I want this place to be the best casino with highest number of active gamblers in crypto world.

[ene1980]

~snip
Weird, I have never experienced such issue while requesting withdrawal. My last withdrawal was two days ago if I remember it correctly, it was working fine and it was processed instantly like usual. Not really sure what is happening with your withdrawal, what browser did youuse when this issue happened? As it looks like a browser issue imo.

It was a browser issue, i was using the same browser for a long time and suddenly it stopped working and Bryce was helpful enough to see my issue and so does Yahoo and i was able to withdraw using another browser.
Once again thank you and advanced Happy New year everyone.

[adaseb]

I am curious about your BTC deposit terms, no idea if this was mentioned before but its regarding this

Deposit addresses are valid for at least 2 months, but should be changed for each deposit.
Deposits sent to incorrect addresses cannot be recovered and will not be attributed to your account

I typically like to reuse deposit addresses because I feel more confident making a larger deposit to the same address rather than making a large deposit to an address I've never sent it to before and it not appearing. Basically I usually make a small deposit and if it arrives, I make a larger deposit.

Also for phishing reasons I just like to re-send to the same address I've sent in the past because I know that address will work instead of using a new address. So I am curious if after 2 months whether the deposits will be lost? Usually most sites let you reuse the same address until forever.

[theskillzdatklls]

I am curious about your BTC deposit terms, no idea if this was mentioned before but its regarding this

Deposit addresses are valid for at least 2 months, but should be changed for each deposit.
Deposits sent to incorrect addresses cannot be recovered and will not be attributed to your account

I typically like to reuse deposit addresses because I feel more confident making a larger deposit to the same address rather than making a large deposit to an address I've never sent it to before and it not appearing. Basically I usually make a small deposit and if it arrives, I make a larger deposit.

Also for phishing reasons I just like to re-send to the same address I've sent in the past because I know that address will work instead of using a new address. So I am curious if after 2 months whether the deposits will be lost? Usually most sites let you reuse the same address until forever.

The longer and more complete answer is this:
All addresses will likely be valid much longer than 2 months. And if they were to ever be invalidated, there would be a very long and drawn out notice system warning users of the upcoming switch. And even still, if deposits were made to their old addresses, they would still be retrievable, but would have to be sorted by us manually via e-mail. Ultimately, I wouldn't worry too much about this one way or the other because you'll either realize the upcoming situation or someone will be able to take care of you.