Roobet.com | Crypto’s Fastest Growing Casino 🦘

[Maus0728]

Im not level 2 verified but still able to withdraw. Did you ask the support for the reason?

To my surprise, I don't know why the withdrawal is disabled when using my laptop, but the withdrawal works when I tried logging my account using my desktop. Perhaps, it has something to do with my hardened firefox browser causing the website to break.

But then again, it's too bad I have surrendered the level 2 verification without verifying the community first   

[1714954091]

1714954091

[1714954091]

1714954091

[aysg76]

Im not level 2 verified but still able to withdraw. Did you ask the support for the reason?

To my surprise, I don't know why the withdrawal is disabled when using my laptop, but the withdrawal works when I tried logging my account using my desktop. Perhaps, it has something to do with my hardened firefox browser causing the website to break.

But then again, it's too bad I have surrendered the level 2 verification without verifying the community first   

I have not tried withdrawing my funds and also not logged in from past two days but were you able to withdraw funds with level one only during past withdrawal? Or do you have encountered the problem very first time? I am also at level 1 and need to check if I am able to withdraw from my system.

[BitcoinHunt3r]

Im not level 2 verified but still able to withdraw. Did you ask the support for the reason?

To my surprise, I don't know why the withdrawal is disabled when using my laptop, but the withdrawal works when I tried logging my account using my desktop. Perhaps, it has something to do with my hardened firefox browser causing the website to break.

But then again, it's too bad I have surrendered the level 2 verification without verifying the community first   

I have not tried withdrawing my funds and also not logged in from past two days but were you able to withdraw funds with level one only during past withdrawal? Or do you have encountered the problem very first time? I am also at level 1 and need to check if I am able to withdraw from my system.

So no one can ensure that level 2 is needed to ask for withdrawal? actually I just contacted support to ask about this problem
But I was surprised when the robot said the team would respond in the next few hours https://imgur.com/7RuhPkI  now we are wondering, what happened?
Now it's not a weekend that there must be staff waiting to respond.

[Maus0728]

@BitcoinHunt3r

As I was saying, it looks like the problem comes from my browser and not from Roobet's end. Just recently, I was able to withdraw the funds I was talking about yesterday using my desktop. And I am sure that anybody can still withdraw their funds with only level 1 verification being completed.

I apologize for making such fuss with regards to KYC again. Again, it's on my end and not from theirs. Problem solved. Thank you.

[Ebede]

What makes quasiaquam's case a bit complicated and makes Roobet decision not to help understandable is that the chain to which the coins were sent is not supported by their payment system. Attempting to recover the coins will result in exposing their wallets private keys which is too risky.
In any case, only one of the admins (or whoever has access to the wallets private keys) can help here.

I agree, only Roobet can resolve this problem since the address is correct but sent in wrong chain. There's a way but it depends on the team because it is risky on their part. Sending using different chain can happen if you're not careful.

Anyway its an interesting case and probably an awareness for us to always double check our transation if all the details are correct given that it is irreversible.

Some people do make such a mistake why not cross checking their transaction before procession so if there is any contrary problem I will say that is the fault of the person who does not or who did not go check the transaction address before sending out it is left for Roobet to decide on what to do in this issue it is not issue that yes you persuade them to do or respond to you immediately that is my own suggestion concerning this.

[coupable]

That's right, people do make mistakes themselves and then hope for the place to fix it. I have seen this in exchanges a lot, people end up sending stuff on the wrong chain, and hope that they could get it back. Technically speaking if the exchange (or casinos) check it, they could find the money, but it's not their job to hop on network to network to find your money and credit you, check to see if it's spent and 99% of the time it's not even touched.

Cryptocurrency transactions are irreversible so if you make mistake, you lose your coins. Sometimes, you can get support if make mistake in deposit but usually you don't get that support. Some platforms can support you, but very rarely and even they provide support, they charge you support fee. The support fee is expensive so if you make mistake with a small money, just forget it and move forward. Learn your lesson and avoid it in future.

If the recovery process is completed manually, it is normal to charge a fee for the service. Whatever the platform, it certainly does not have a team specialized in user errors. In the most extreme cases, one of the admins (he has the private keys for the addresses used, and this is certainly a very dangerous process) or a group of them will be assigned to verify the issue and work to fix it.
Most of the time this only happens when the amount that was sent in error is important so that the fee can be deducted from it, otherwise it will not make sense for the whole process .

[Jody.Drummer]

As I was saying, it looks like the problem comes from my browser and not from Roobet's end. Just recently, I was able to withdraw the funds I was talking about yesterday using my desktop. And I am sure that anybody can still withdraw their funds with only level 1 verification being completed.

I apologize for making such fuss with regards to KYC again. Again, it's on my end and not from theirs. Problem solved. Thank you.

Glad to hear that your issue has been resolved. So in conclusion, your funds can be withdrawn and your account is no longer restricted. That's good news because Roobet responds to every problem quickly so there's no letting the problem spread too widely. I hope what happened to you didn't stop you from playing at the casino.

[quasiaquam]

https://ibb.co/L6GLfSh


Stake.com has updated its deposit options, probably, they also have such inaccuracies with deposits. I hope RooBet will follow this example.

[Blowon]

Stake.com has updated its deposit options, probably, they also have such inaccuracies with deposits. I hope RooBet will follow this example.

we'll see and believe the team will do their best for their platform without having to imitate other platforms, maybe stakes can look cool but each site has differences and unique characteristics for each

[stomachgrowls]

Stake.com has updated its deposit options, probably, they also have such inaccuracies with deposits. I hope RooBet will follow this example.

we'll see and believe the team will do their best for their platform without having to imitate other platforms, maybe stakes can look cool but each site has differences and unique characteristics for each

True but if we do talk about payment options and choices then it would turn out that this is where all platforms would be going which they will providing out the best option where users could possibly choose on and even though its not necessary to mimic or copy out other platforms changes and options but there's something which cant really be avoided not for you to reconsider it out just like on this one.
It is really best if we do able to see options in between two possible blockchains or whatever available things that could be seen.We do know that this industry does have
that high competition which it would be understandable that they should really be minding about being first.

[Strongkored]

Stake.com has updated its deposit options, probably, they also have such inaccuracies with deposits. I hope RooBet will follow this example.

we'll see and believe the team will do their best for their platform without having to imitate other platforms, maybe stakes can look cool but each site has differences and unique characteristics for each

True but if we do talk about payment options and choices then it would turn out that this is where all platforms would be going which they will providing out the best option where users could possibly choose on and even though its not necessary to mimic or copy out other platforms changes and options but there's something which cant really be avoided not for you to reconsider it out just like on this one.
It is really best if we do able to see options in between two possible blockchains or whatever available things that could be seen.We do know that this industry does have
that high competition which it would be understandable that they should really be minding about being first.

Casinos will definitely do a lot of consideration before actually deciding to add payment options, whether the decision can be profitable by bringing more players to their casino because when the casino decides to stick with the existing payment options or add them must also consider the casino's resources, maybe when decided to add more payment options will add more work such as wallet maintenance as well as the security of the coins if there is a case of hacking coins from those registered at their casino will have a big impact on their business.

[wiss19]

Roobet could improve it all by themselves without taking an example from another place. However, adding coins does not belong to just one casino neither, it is an idea that has been around ever since casino world started, and I do not even mean like crypto, I mean you could go to Europe which has only a few places that has legal casinos and can cash out dollar which is not their natural fiat, and yet you can use it, meaning they take a few different currencies as well. After that, in the crypto world we are filled with many places that has a lot of coins and tokens accepted as well.

So, if roobet added 5 new tokens tomorrow, that wouldn't be because of stake, it would be because it is a common thing.

[LUCKMCFLY]

Level 1 KYC procedure is not a big deal after all if we look at the situation in easy ways but for other who doesn't understand or skeptical about this because they are worried, maybe this kind of issuance still not good at them that's why they need to slowly accept the fact that this feature will come mandatory to them on any platform because they are dealing with money. So for now its good to practice and give a trust especially if the casino is performing so well and been trusted by many people.

It's just funny to see many people are very skeptical about the level 1 KYC while they're already give that information since Binance forcing all their customers to submit the basic KYC lol. I don't think users in this forum didn't using Binance as their centralized exchanges since Binance is very popular and very known. After all you're trusting your KYC with Binance, how it's different if you submit your KYC to trustworthy casino?

First of all not every trader has to be a gambler or vice versa so they don't know what is actually happening in one sector while they never crossed from their sectors. For example who has cryptocurrencies a lot and used to gamble only not using any exchange then they maybe surprised by sudden implementation of KYC because there is no such thing in the previous days they were playing.

If it can be, what happens is that the community of players is something else, but I know that there are many casino players who do not speculate in the market, they only care about having money, in this case coins to be able to play and try. Winning is something like when you enter a physical casino and exchange real money for chips or local currencies from the same casino, in the event that many players have some knowledge, some prefer decentralized exchanges, but you have to see what type of player and trader is, or what type of player-player or can be the case of trader-investor.

I think that a casino like Rootet encompasses all that, maybe the KYC is annoying, but in some cases it is necessary.

KYC implementation is forced to all the cryptocurrency related service providers in the name of regulations so we can't blame the service provider when the government make such laws and in the next few years we will see mandatory KYC for all the centralized crypto services either its an exchange or casino or anything.

Yes, but very few understand that, I know it causes discomfort, because everything comes thanks to the request of a government that is the one who wants to have control of everything, that is something that causes irreverence in many, the truth is I do not know how some casinos do that they don't implement much KYC, and those that do don't fully comply with some licenses are always in the crosshairs of some who are ready to criticize, in fact one of the things that makes a casino legitimate is that they have their licenses in order, that is a guarantee that they may be indicating that they are paying the necessary taxes and that they are subject to all the regulations of the law.

Roobet could improve it all by themselves without taking an example from another place. However, adding coins does not belong to just one casino neither, it is an idea that has been around ever since casino world started, and I do not even mean like crypto, I mean you could go to Europe which has only a few places that has legal casinos and can cash out dollar which is not their natural fiat, and yet you can use it, meaning they take a few different currencies as well. After that, in the crypto world we are filled with many places that has a lot of coins and tokens accepted as well.

So, if roobet added 5 new tokens tomorrow, that wouldn't be because of stake, it would be because it is a common thing.

Well, taking into account the trend that exists for all casinos, it is well known that most seek the greatest possible comfort for customers, and currently there are many people who like to have altcoins and want to bet more altcoins, you cannot miss the opportunity with the tokens, because the market has been in an expensive uncertainty, sometimes it is better to risk multiplying tokens than to wait for them to rise, because the only way they can do it is if the BTC rises, besides that strategy is not bad, what Well, Robet has a great reputation and has a way of keeping its customers very happy, I think that will work out very well for them.

[FatFork]

So no one can ensure that level 2 is needed to ask for withdrawal? actually I just contacted support to ask about this problem
But I was surprised when the robot said the team would respond in the next few hours https://imgur.com/7RuhPkI  now we are wondering, what happened?
Now it's not a weekend that there must be staff waiting to respond.

Did you ever hear back from the support team on this? I am interested to know if anything has changed regarding the KYC requirements for withdrawing funds.

[Apocollapse]

Stake.com has updated its deposit options, probably, they also have such inaccuracies with deposits. I hope RooBet will follow this example.

Do you mean adding an other chain? it's a good suggestion on the previous year where all cryptos have high trading activity since hitting new ATH, but now in the bear market where most people are holding on their own wallet, we don't need to add another chain. How much the average Bitcoin and Ethereum fee right now? less or around $1 right? it didn't even hit $10 like the previous year. I'd say Roobet is better for adding new promotion rather than add other chain.

[Hamphser]

So no one can ensure that level 2 is needed to ask for withdrawal? actually I just contacted support to ask about this problem
But I was surprised when the robot said the team would respond in the next few hours https://imgur.com/7RuhPkI  now we are wondering, what happened?
Now it's not a weekend that there must be staff waiting to respond.

Did you ever hear back from the support team on this? I am interested to know if anything has changed regarding the KYC requirements for withdrawing funds.

Seems odd that they dont really have some active chat support on weekdays which we do presume out that it would be totally opposite since its still working days.@BitcoinHunt3r
as Fatfork asked you, have you able to get some response in regarding your query?

If ever they would be asking out for some Level 2 KYC before you could make out some withdrawals then it would be totally a big hindrance
for those loyal users or players on this platform which we dont really like for this thing to be seen on crypto space.

[the rise]

So no one can ensure that level 2 is needed to ask for withdrawal? actually I just contacted support to ask about this problem
But I was surprised when the robot said the team would respond in the next few hours https://imgur.com/7RuhPkI  now we are wondering, what happened?
Now it's not a weekend that there must be staff waiting to respond.

Did you ever hear back from the support team on this? I am interested to know if anything has changed regarding the KYC requirements for withdrawing funds.

Seems odd that they dont really have some active chat support on weekdays which we do presume out that it would be totally opposite since its still working days.@BitcoinHunt3r
as Fatfork asked you, have you able to get some response in regarding your query?

If ever they would be asking out for some Level 2 KYC before you could make out some withdrawals then it would be totally a big hindrance
for those loyal users or players on this platform which we dont really like for this thing to be seen on crypto space.

I also really hate it if a casino asks for my personal data to carry out activities such as deposits and withdrawals, but if you exceed the withdrawal requirements it's normal, except for small withdrawals having to give KYC is very annoying

[Johnyz]

So no one can ensure that level 2 is needed to ask for withdrawal? actually I just contacted support to ask about this problem
But I was surprised when the robot said the team would respond in the next few hours https://imgur.com/7RuhPkI  now we are wondering, what happened?
Now it's not a weekend that there must be staff waiting to respond.

Did you ever hear back from the support team on this? I am interested to know if anything has changed regarding the KYC requirements for withdrawing funds.

Probably still a level 1 KYC since I help my friend to withdraw some funds and he is able to get money right away. Maybe level can only be asked once you have bigger capital but if you just withdraw small funds, then I think level 1 will do. Though it is still better if the Roobet itself confirm this one, unfortunately they are no longer active here.

[Taskford]

So no one can ensure that level 2 is needed to ask for withdrawal? actually I just contacted support to ask about this problem
But I was surprised when the robot said the team would respond in the next few hours https://imgur.com/7RuhPkI  now we are wondering, what happened?
Now it's not a weekend that there must be staff waiting to respond.

Did you ever hear back from the support team on this? I am interested to know if anything has changed regarding the KYC requirements for withdrawing funds.

Probably still a level 1 KYC since I help my friend to withdraw some funds and he is able to get money right away. Maybe level can only be asked once you have bigger capital but if you just withdraw small funds, then I think level 1 will do. Though it is still better if the Roobet itself confirm this one, unfortunately they are no longer active here.

Just have level 1 KYC provided on Roobet and all went fine so most provably this one also fine to other who don't deposit a lot of money on their account. And also I think its fine to do that especially if you are a low baller who just want to have fun, I guess for more clarification about this and to get accurate answer maybe the person doubting about this should ask their support to get the answer what he wants.

[Apocollapse]

Just have level 1 KYC provided on Roobet and all went fine so most provably this one also fine to other who don't deposit a lot of money on their account. And also I think its fine to do that especially if you are a low baller who just want to have fun, I guess for more clarification about this and to get accurate answer maybe the person doubting about this should ask their support to get the answer what he wants.

I wonder why we should need to know if we should complete level 2 KYC if anyone are fine with the level 1 KYC? If you're not comfortable to complete the level 2, then don't do it and vice versa. I see no reason to complete the higher tier if there's no other benefit, it just make me to spent more time since I need to take a picture and upload to the site lol.

IMO they're asking higher KYC tier for large withdrawal, not for large deposit.