Roobet.com | Crypto’s Fastest Growing Casino 🦘

[lionheart78]

Seems odd that they dont really have some active chat support on weekdays which we do presume out that it would be totally opposite since its still working days.@BitcoinHunt3r
as Fatfork asked you, have you able to get some response in regarding your query?

Indeed it was odd, while other casino support is active almost 24/7, Roobet support shouldn't slack like this.  There are queries that needed an immediate respons or assistance from support, Roobet know this but I wonder why are their support staff slacking .

If ever they would be asking out for some Level 2 KYC before you could make out some withdrawals then it would be totally a big hindrance
for those loyal users or players on this platform which we dont really like for this thing to be seen on crypto space.

This is really a big turn-off, while other online casino is ok with no KYC to LVL 1 KYC, Roobet seems upping the requirements when it comes to withdrawal.  I understand that huge withdrawal can possibly need a higher level of KYC but thinking that a small withdrawal also needs a lvl 2 KYC I think it is an unnecessary adjustment.

[Hamphser]

If ever they would be asking out for some Level 2 KYC before you could make out some withdrawals then it would be totally a big hindrance
for those loyal users or players on this platform which we dont really like for this thing to be seen on crypto space.

This is really a big turn-off, while other online casino is ok with no KYC to LVL 1 KYC, Roobet seems upping the requirements when it comes to withdrawal.  I understand that huge withdrawal can possibly need a higher level of KYC but thinking that a small withdrawal also needs a lvl 2 KYC I think it is an unnecessary adjustment.

It would be a huge turn-off for sure whenever they would really be imposing this Level 2 KYC which would really be more deeper and to those who are just small time gamblers in Roobet will really be definitely seeing

this as a bad thing which is something not really worth off on exposing their identity with just mere amounts that had been gambled out.Also, if we do really tend to look around then there are lots of gambling sites

that arent really asking out some KYC or even that level 1 so called which you could withdraw immediately without questions asked which is always been a plus in regarding to this.

[FanEagle]

New chains look good in early months but when more people use their chains, capacity to handle transactions will be overloaded and sooner or later we will see their weakness.

We will experience hiccups of new chains and more bad things. New chains also mean lack of testing and fighting against hack, compromise. You don't know when hacks will happen on new chains because their security is unknown.

They start by claiming their chains are good or bad and are created to provide smooth transactions, no congestion, no high fee. We see whar happpened with Solana, Polkadot and other new chains created last 3 years. They are not good as what they wanted and shilled to investors.

Bitcoin, Ethereum and Binance Smart Chain are best ones to use.

I didn't mean "new" chains as in chains are new, I meant new chains as in new to roobet. Adding a brand new chain to roobet but a chain that has been around for 5 years could work. Like imagine erc20 wasn't here, and you added it, that still works and it's fine.

I agree that brand new chains would be a trouble and there shouldn't really be a trouble with avoiding them, why would anyone want to add a chain that is causing trouble? But adding avax? ada? matic? dot? sol? tron? Those are all great for all websites and everyone should add them, btc+eth+bsc is already in most casinos and that should be default of any website to begin with as well. So, not "brand new" ones.

[Haunebu]

If you're not comfortable to complete the level 2, then don't do it and vice versa. I see no reason to complete the higher tier if there's no other benefit, it just make me to spent more time since I need to take a picture and upload to the site lol.

Am a bit surprised to see the whole Roobet KYC debate continue for so long. Fact is that their mandatory KYC changes sucked which is why so many gamblers expressed their displeasure, but complaining about them for so long is unnecessary.

Also, the higher levels are enforced only if they find something suspicious related to the account in question.

[aysg76]

Just want to ask that if there is any limit on sending the tip to some user on the Roobet like if I want to transfer my balance to some other user Can I do it or is there any restriction to maximum amount as $10 is the balance that you must retain but what about uper bracket? Just want to inquire about the same here?

[Eureka_07]

Just want to ask that if there is any limit on sending the tip to some user on the Roobet like if I want to transfer my balance to some other user Can I do it or is there any restriction to maximum amount as $10 is the balance that you must retain but what about uper bracket? Just want to inquire about the same here?

I asked it on the chat. The minimum amount to tip is $10, and for the maximum, it seems that no one there knows exactly how much or if there any maximum tip. I think this topic hasn't been discussed much often here and even on Roobet chat.
If you want to learn much more about the specifics, maybe you should start asking their live chat support.

[ryzaadit]

-snip-

In the "Tips" section is clear: https://roobet.com/?modal=cashier&tab=tip

Only have a minimum amount you can to send: 10$. There is no other rules for the tips, so only minimum transaction tips 10$. If you want to get more confirmation, it's better to ask with their live chat support.

You're gonna to get a better answer.

[wiss19]

I doubt that there would be anyone who would max out the maximum tip anyway and that's why it was never really known. I mean think about it, would someone give 250 million dollars tip?

We all know nobody would do that, so there is a number that is too much, of course it's less than 250 million, I would guess even a million is a lot, but I just wanted to make sure that people knew that it was too much so I said 250. All in all, if there is a system in place that would allow 100 million, and nobody ever tries it, then is it really a max amount? It's like "if a tree falls in a forest and there is nobody there, does it really make a noise" type of deal.

[milewilda]

If you're not comfortable to complete the level 2, then don't do it and vice versa. I see no reason to complete the higher tier if there's no other benefit, it just make me to spent more time since I need to take a picture and upload to the site lol.

Am a bit surprised to see the whole Roobet KYC debate continue for so long. Fact is that their mandatory KYC changes sucked which is why so many gamblers expressed their displeasure, but complaining about them for so long is unnecessary.

Also, the higher levels are enforced only if they find something suspicious related to the account in question.

It cant really be that avoided that people would really be keep on discussing it specially now that they are tending to make it Level 2 KYC as i had heard off which do make things even more worst.
We people on this forum doesnt really like for any verification or kyc thing which it is really normal that we do really have that kind of reaction and would be continuously to be discussed
since people are really that too mindful in regarding on this manner plus this thread isnt really showing any updates or words from the staff or admin itself so
people do really discuss various things which we should really get used into.

[l3pox]

So no one can ensure that level 2 is needed to ask for withdrawal? actually I just contacted support to ask about this problem
But I was surprised when the robot said the team would respond in the next few hours https://imgur.com/7RuhPkI  now we are wondering, what happened?
Now it's not a weekend that there must be staff waiting to respond.

Did you ever hear back from the support team on this? I am interested to know if anything has changed regarding the KYC requirements for withdrawing funds.

Probably still a level 1 KYC since I help my friend to withdraw some funds and he is able to get money right away. Maybe level can only be asked once you have bigger capital but if you just withdraw small funds, then I think level 1 will do. Though it is still better if the Roobet itself confirm this one, unfortunately they are no longer active here.

Just have level 1 KYC provided on Roobet and all went fine so most provably this one also fine to other who don't deposit a lot of money on their account. And also I think its fine to do that especially if you are a low baller who just want to have fun, I guess for more clarification about this and to get accurate answer maybe the person doubting about this should ask their support to get the answer what he wants.

yes, I agree that level 1 KYC on roobet is just fine and probably enough for most of occasional users
for heavy users or users playing with bigger volume than level 2 may be needed

up to each one to choose

[ultrloa]

So no one can ensure that level 2 is needed to ask for withdrawal? actually I just contacted support to ask about this problem
But I was surprised when the robot said the team would respond in the next few hours https://imgur.com/7RuhPkI  now we are wondering, what happened?
Now it's not a weekend that there must be staff waiting to respond.

Did you ever hear back from the support team on this? I am interested to know if anything has changed regarding the KYC requirements for withdrawing funds.

Probably still a level 1 KYC since I help my friend to withdraw some funds and he is able to get money right away. Maybe level can only be asked once you have bigger capital but if you just withdraw small funds, then I think level 1 will do. Though it is still better if the Roobet itself confirm this one, unfortunately they are no longer active here.

Just have level 1 KYC provided on Roobet and all went fine so most provably this one also fine to other who don't deposit a lot of money on their account. And also I think its fine to do that especially if you are a low baller who just want to have fun, I guess for more clarification about this and to get accurate answer maybe the person doubting about this should ask their support to get the answer what he wants.

yes, I agree that level 1 KYC on roobet is just fine and probably enough for most of occasional users
for heavy users or users playing with bigger volume than level 2 may be needed

up to each one to choose

Important to know the difference so that they can determine on which KYC level requirement they going to submit since if they keep complaining about full KYC details while they only need to provide level the level one well there's no really weight for their claims about that. Also for huge volume it really need to provide the level 2 since this is added layer of security of your account since Roobet can stop the withdrawal if they find irregularities on sudden huge volume withdraw by unauthorized person.

[CPNpr]

There are some sites that are useful here, the games that are good can be enjoyed, but here, especially if we notice that in Joar sites, they always do everything for the sake of security.

[Haunebu]

It cant really be that avoided that people would really be keep on discussing it specially now that they are tending to make it Level 2 KYC as i had heard off which do make things even more worst.

Level 2 mandatory? Never heard of this. If this is actually true, Roobet is seriously screwing themselves in a big way. So many gamblers including me hated the mandatory first level verification itself.

for heavy users or users playing with bigger volume than level 2 may be needed

up to each one to choose

I disagree. These levels are simply turning Roobet into a centralised casino which is bad in my opinion.

Also for huge volume it really need to provide the level 2 since this is added layer of security of your account since Roobet can stop the withdrawal if they find irregularities on sudden huge volume withdraw by unauthorized person.

Nonsense. Many rival sites allow their customers to withdraw huge amounts without asking any form of KYC. They only request KYC when they find suspicious related to the account in question.

[Eternad]

It cant really be that avoided that people would really be keep on discussing it specially now that they are tending to make it Level 2 KYC as i had heard off which do make things even more worst.

Level 2 mandatory? Never heard of this. If this is actually true, Roobet is seriously screwing themselves in a big way. So many gamblers including me hated the mandatory first level verification itself.

This is true and this is the main reason why this KYC fiasco started here on the roobet thread due to some report of players that they are asking KYC while support tells its mandatory to all user.

Also for huge volume it really need to provide the level 2 since this is added layer of security of your account since Roobet can stop the withdrawal if they find irregularities on sudden huge volume withdraw by unauthorized person.

Nonsense. Many rival sites allow their customers to withdraw huge amounts without asking any form of KYC. They only request KYC when they find suspicious related to the account in question.

I’m not sure too about this because I’m not whales but some casino indeed requires KYC to user with huge amount of balance due to AML requirements. Some casino just manage to void it for whatever procedure they do to remove it to there license terms but in general AML policy this is required. You will notice this on ToS of online fiat casino that recently convert to crypto.

[xSkylarx]

It cant really be that avoided that people would really be keep on discussing it specially now that they are tending to make it Level 2 KYC as i had heard off which do make things even more worst.

Level 2 mandatory? Never heard of this. If this is actually true, Roobet is seriously screwing themselves in a big way. So many gamblers including me hated the mandatory first level verification itself.

This is true and this is the main reason why this KYC fiasco started here on the roobet thread due to some report of players that they are asking KYC while support tells its mandatory to all user.

This step two verification is really a hassle for users of roobet. I don't see the relevance of why they need the social media since anyone can fake their account. And do they think that everyone publicize everything on social media. The ID and valid document are already enough to verify their users identity just like what other gambling websites require. They will definitely lose loyal users if they continue to impose this rule.

[lionheart78]

It cant really be that avoided that people would really be keep on discussing it specially now that they are tending to make it Level 2 KYC as i had heard off which do make things even more worst.

Level 2 mandatory? Never heard of this. If this is actually true, Roobet is seriously screwing themselves in a big way. So many gamblers including me hated the mandatory first level verification itself.

This is true and this is the main reason why this KYC fiasco started here on the roobet thread due to some report of players that they are asking KYC while support tells its mandatory to all user.

This step two verification is really a hassle for users of roobet. I don't see the relevance of why they need the social media since anyone can fake their account. And do they think that everyone publicize everything on social media. The ID and valid document are already enough to verify their users identity just like what other gambling websites require. They will definitely lose loyal users if they continue to impose this rule.

Another thing

The Roobet technical support will randomly perform crosschecks to ensure the entered address matches the IP address's location. If the IP address location does not match the given address, the company may lock the account for further investigation, and request steps two and three verification (AML 1 and AML 2). The company will perform additional checks based on the situation, including, but not limited to, crosschecking for open sanctions and connections to illegal or fraudulent actions.

source: https://roobet.com/aml-policy
The IP check and the address check is somehow overkill.  I for example live in address A while my IP address location is somewhere in address B since most of the connection in our country has a dynamic IP address and changes in location from time to time.  So does this mean that my account will be temporarily blocked if they found out that the IP address does not match my home address?  So in cases that I won a huge amount, the Casino may use this kind of ruling to either nullify my winnings or have me undergo another series of verification.  This is very worrying.

[dimonstration]

It cant really be that avoided that people would really be keep on discussing it specially now that they are tending to make it Level 2 KYC as i had heard off which do make things even more worst.

Level 2 mandatory? Never heard of this. If this is actually true, Roobet is seriously screwing themselves in a big way. So many gamblers including me hated the mandatory first level verification itself.

This is true and this is the main reason why this KYC fiasco started here on the roobet thread due to some report of players that they are asking KYC while support tells its mandatory to all user.

This step two verification is really a hassle for users of roobet. I don't see the relevance of why they need the social media since anyone can fake their account. And do they think that everyone publicize everything on social media. The ID and valid document are already enough to verify their users identity just like what other gambling websites require. They will definitely lose loyal users if they continue to impose this rule.

Another thing

The Roobet technical support will randomly perform crosschecks to ensure the entered address matches the IP address's location. If the IP address location does not match the given address, the company may lock the account for further investigation, and request steps two and three verification (AML 1 and AML 2). The company will perform additional checks based on the situation, including, but not limited to, crosschecking for open sanctions and connections to illegal or fraudulent actions.

source: https://roobet.com/aml-policy
The IP check and the address check is somehow overkill.  I for example live in address A while my IP address location is somewhere in address B since most of the connection in our country has a dynamic IP address and changes in location from time to time.  So does this mean that my account will be temporarily blocked if they found out that the IP address does not match my home address?  So in cases that I won a huge amount, the Casino may use this kind of ruling to either nullify my winnings or have me undergo another series of verification.  This is very worrying.

I think its overkill to be consider like dynamic IP will gonna subject user account for verification because we all know that most of the router use a dynamic IP as default. I’m assuming that they are pertaining to the country as location described and not the the different IP address on same country. Although this should be clarified thoroughly because it might use it against to use just like what you said if one of the Roobet support decided to go that far on handling case like this. Roobet starting to tightening there ToS draws a lot of attention.

[aysg76]

I asked it on the chat. The minimum amount to tip is $10, and for the maximum, it seems that no one there knows exactly how much or if there any maximum tip. I think this topic hasn't been discussed much often here and even on Roobet chat.
If you want to learn much more about the specifics, maybe you should start asking their live chat support.

Yeah I know that the minimum limit is $10 but support team doesn't know about the same and have inquired about the same from them but was asking here from members if someone has experienced this situation so as to avoid any issue at all.

[Findingnemo]

Snip~
.
.
source: https://roobet.com/aml-policy
The IP check and the address check is somehow overkill.  I for example live in address A while my IP address location is somewhere in address B since most of the connection in our country has a dynamic IP address and changes in location from time to time.  So does this mean that my account will be temporarily blocked if they found out that the IP address does not match my home address?  So in cases that I won a huge amount, the Casino may use this kind of ruling to either nullify my winnings or have me undergo another series of verification.  This is very worrying.

Possibly yes, you maybe asked to verify your identity whenever they feel any changes from the normal behaviour which is like automated thing if I am not wrong and you can claim that its annoying but at the same time it can be a life time saving for someone who lost their account which got funds in the hands of wrong person, right?

If a casino does the verification just for the sake of denying the reward from the bets then sooner or later their reputation will get ruined so its like building their own burial just to save little.

[vv181]

The IP check and the address check is somehow overkill.  I for example live in address A while my IP address location is somewhere in address B since most of the connection in our country has a dynamic IP address and changes in location from time to time.  So does this mean that my account will be temporarily blocked if they found out that the IP address does not match my home address?  ~

I think its overkill to be consider like dynamic IP will gonna subject user account for verification because we all know that most of the router use a dynamic IP as default. I’m assuming that they are pertaining to the country as location described and not the the different IP address on same country. ~

Most of the ISPs are indeed assigning dynamic IP to their customers, there is static IP additional service available, but still, a majority of consumers are not using that. Based on my experience with KYC/AML process, some companies dealing and checking with IP-related information are based on region, because they know the IP-based location can't be pitch-perfect.