Sherbet.com - $1,000 USD + 20 FS Welcome Package - 24/7 Support - Weekly Race 🤑

[xLays]

Hi support @PlaySherbet

We haven't had or heard any update on reward distribution from you guys and the last we had an update about this, we were told Sunday - Monday which has passed and we are like 3+ weeks of waiting...should we keep our fingers crossed that you will come through 

Earlier today I sent them an email asking about the prize distribution, but I'm surprised to read the reply below:



It seems that the not all supports on the site know that their casino is promoted in this forum, as he said that they do not deal with this forum.
Maybe there is miscommunication between the on site admin/support with the one who is responsible for their promotion in bitcointalk.
I asked the support to give me an update once they get in touch with the host, hopefully there will be a good news soon.

We need to be extra careful with this casino. Most of their social media accounts are inactive. Even during the previous holiday, they didn't do anything to promote their platform. You can also check their public chat; you can count on your fingers the number of users who uses the chat. I will not participate again in their contests if they involve your bankroll like this crash multiplier hunt. I'll only join if it is risk free, like their Bitcoin price predictions. The way they handle this promotion/contest feels unprofessional.

[ultrloa]

Hi support @PlaySherbet

We haven't had or heard any update on reward distribution from you guys and the last we had an update about this, we were told Sunday - Monday which has passed and we are like 3+ weeks of waiting...should we keep our fingers crossed that you will come through 

Out of curiosity, I noticed you have a better paying contest on site why don't you guys advertise those tournaments here

I just noticed this thread, some people are complaining about their payments being delayed, I know there are many event contests held by Sherbet, but I don't think that they often delay distribution or are not serious in campaigning their site on this forum, I'm sure they know the consequences If they don't pay, of course their reputation could be damaged just because of a small problem like this. I saw that OP was last active on January 7 and several of his posts announced the winners of weekly challenges.

Several other winners have not yet been seen, some of them have complained and have not received payment. BTW, have you checked that there are no errors in typing your username on your Sherbet account so that the distribution may not reach your account, sometimes there are also typos in typing your casino account username so that Prize distribution went wrong in the end, but that's not to defend the casino as I'm also not an active gambler on this site, I hope you get your prize payout and be sure to check back 

Sure it is they know the consequences of the action they made since everything will be lost if they would not pay the people participated on their contest. But for sure any casino owners does not want that to happen since they could lose everything they built from day one just for that and its small amount for them so I guess the same with other past delays they made they will settle it. Only question there is when.

For sure there's a lot of people starting to get disappointed for long delays and that's normal so I guess sherbet team should do something about this since instead people talk about their experiences in their casino. The discussion happen here is their frustration towards not getting their payments. For sure there's a lot of people following this issue and hopefully winners can get what they deserve then any existing issue will be fix since lots of people waiting for that to happen.

[panjul07]

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We need to be extra careful with this casino. Most of their social media accounts are inactive. Even during the previous holiday, they didn't do anything to promote their platform. You can also check their public chat; you can count on your fingers the number of users who uses the chat. I will not participate again in their contests if they involve your bankroll like this crash multiplier hunt. I'll only join if it is risk free, like their Bitcoin price predictions. The way they handle this promotion/contest feels unprofessional.

The casino is good, there is no issue at all on the site.
Someone from this forum is an active player there and he never experienced any issue with deposit and withdrawal as well as the reward distribution for the on site promotion.
I have won few times in their weekly race although only for the lowest paid places ($60), their official discord is active but their other social media is not active.
The only issue is in this forum, as I said previously, there must be miscommunication between their rep in the forum and the admin/owner.
I hope roysee will clarify about it soon and tell us something good about the prize or maybe someone from the sherbet will come here as I think they will not be willing to have bad rating just because several hundred dollars.

[Woodie]

I just noticed this thread, some people are complaining about their payments being delayed, I know there are many event contests held by Sherbet, but I don't think that they often delay distribution or are not serious in campaigning their site on this forum, I'm sure they know the consequences If they don't pay, of course their reputation could be damaged just because of a small problem like this. I saw that OP was last active on January 7 and several of his posts announced the winners of weekly challenges.

I don't think its really an issue of paying as they have done their part to pay in several competitions they have run, but unfortunately, its never done in a timely manner which doesn't help them especially since there is a communication breakdown between support on the forum, support on their platform and leaving forum participants guessing and making all sorts of assumptions as can be seen from conversation shared by panjul07...

Btw this just made me appreciate manager-run contests as these usually have funds escrowed , unlike one which has support staff running contests without putting much attention to time and its effect on rep... Anyway I guess we shall wait for them to show up if they will

Several other winners have not yet been seen, some of them have complained and have not received payment. BTW, have you checked that there are no errors in typing your username on your Sherbet account so that the distribution may not reach your account, sometimes there are also typos in typing your casino account username so that Prize distribution went wrong in the end, but that's not to defend the casino as I'm also not an active gambler on this site, I hope you get your prize payout and be sure to check back  

If that were the case, some users would have received their coins and made it known here, but unfortunately its all quiet...

We need to be extra careful with this casino. Most of their social media accounts are inactive. Even during the previous holiday, they didn't do anything to promote their platform. You can also check their public chat; you can count on your fingers the number of users who uses the chat. I will not participate again in their contests if they involve your bankroll like this crash multiplier hunt. I'll only join if it is risk free, like their Bitcoin price predictions. The way they handle this promotion/contest feels unprofessional.

+1 I guess need to stay away from this to get a breather, maybe we forget about rewards too 

A little off-topic, are their Sigs still running here on the forum ??

[arallmuus]

A little off-topic, are their Sigs still running here on the forum ??

Sherbet Team wants to give a break in the signature campaign. Once they reconsider, we will relaunch again. Those who were invited last week, sorry that it did not last long. You can remove the bio information.

Quoted royse about this and yeah I guess its around the same time that they didnt give out those prizes on from the 2nd round. It looks like now its pretty weird huh, not that I really need that prizes money or whatsoever and heck I even blew my entire balance on the 3rd crash competition so yeah lets see how this fiasco turns out in the end

I hope roysee will clarify about it soon and tell us something good about the prize or maybe someone from the sherbet will come here as I think they will not be willing to have bad rating just because several hundred dollars.

is he even part of the team? he only managed their sig campaign which is currently put on hold

[panjul07]

I hope roysee will clarify about it soon and tell us something good about the prize or maybe someone from the sherbet will come here as I think they will not be willing to have bad rating just because several hundred dollars.

is he even part of the team? he only managed their sig campaign which is currently put on hold

I dont think so but I believe he has direct commnucation with the sherbet team since he could give estimation when the prize will be distributed last week although it is not coming yet.
I think he is also the one who manage the contest because the example of how to participate in the crash contest, if we see the username of the example, it is shown "casinocritique" which is known to be a project by roysee.
 

[arallmuus]

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I think he is also the one who manage the contest because the example of how to participate in the crash contest, if we see the username of the example, it is shown "casinocritique" which is known to be a project by roysee.

Make sense, he is probably the one that own playsherbet account bitcointalk and the live support totally has no clue about it. Otherwise its just weird to use that name as an example for the post. Well I guess we just need to wait huh, not really an issue for me but some guys have been abit wary especially when they won that 1st place amount. Its a decent amount though, not gonna lie

[atomicarthur]

This is actually weird. Considering people had to use their own funds playing for the tournament. The delay in payments will definitely demotivate a lot of players who might wish to participate in future. Probably they will add extra bonuses for time delay. But as it stands they should have continuously give people updates because I can see most people are now inpatient.

[Taskford]

This is actually weird. Considering people had to use their own funds playing for the tournament. The delay in payments will definitely demotivate a lot of players who might wish to participate in future. Probably they will add extra bonuses for time delay. But as it stands they should have continuously give people updates because I can see most people are now inpatient.

This incident really demotivate players especially if they are really dedicated to spend just to win the contest. But sherbet didn't deliver well and they became so silent regarding on the delays happening so we might expect to see more frustrations about this as many days past and people still waiting for their rewards to come. Maybe they can't give any update since they also have no idea on when the real owners could give their rewards that's why they also don't have idea on when this payment could happen.

I guess just like what other people say people might avoid to gamble on this casino for a while and they wait for this case to be solve since not paying their obligation to their contest winners and signature campaign participants is really not good act by casino owners.

[Bitinity]

This is actually weird. Considering people had to use their own funds playing for the tournament. The delay in payments will definitely demotivate a lot of players who might wish to participate in future. Probably they will add extra bonuses for time delay. But as it stands they should have continuously give people updates because I can see most people are now inpatient.

This incident really demotivate players especially if they are really dedicated to spend just to win the contest. But sherbet didn't deliver well and they became so silent regarding on the delays happening so we might expect to see more frustrations about this as many days past and people still waiting for their rewards to come. Maybe they can't give any update since they also have no idea on when the real owners could give their rewards that's why they also don't have idea on when this payment could happen.

I guess just like what other people say people might avoid to gamble on this casino for a while and they wait for this case to be solve since not paying their obligation to their contest winners and signature campaign participants is really not good act by casino owners.

Basically the weird thing started when they kept on announcing new prediction contest while they have not distributed the prize for the early winners. Maybe some people are patient enough to wait because they did not risk anything to participate the prediction contest. Too bad sherbet did not learn from the prediction contest and repeated it on the crash contests. If it is true that Roysee777 is the one who is handling the playsherbet account, I think he will not risk his reputation in this forum. Lets wait and see...

[virasog]

This is actually weird. Considering people had to use their own funds playing for the tournament. The delay in payments will definitely demotivate a lot of players who might wish to participate in future. Probably they will add extra bonuses for time delay. But as it stands they should have continuously give people updates because I can see most people are now inpatient.

Running a casino requires sufficient funds and without that, you will use the delay payment tactics and it will only make you lose your customers which you have gained and worked hard for them.

The gamblers usually want the money they won instantly in their account and if they see a delay, they may wait until the payment is made but will surely leave the site. Since there are many gambling casino which offers instant payments and the competition among the gambling sites is quite high and it won't take long for the gamblers to switch to another site.

Also, I remember that Sherbet had the signature campaign too and that was also paused many times because they do not transfer the funds to the escrow on time. Maybe they are facing serious issues in having the funds covered for their gambling and marketing needs.

[SquirrelJulietGarden]

The gamblers usually want the money they won instantly in their account and if they see a delay, they may wait until the payment is made but will surely leave the site. Since there are many gambling casino which offers instant payments and the competition among the gambling sites is quite high and it won't take long for the gamblers to switch to another site.

Payments from a casino should be done automatic and manual payment processing only applied for special cases with something strange and need to go through in-depth investigation and manual payment.

I agree with you that if withdrawal request takes too long for approval and processing, it will cause some disappointment on users and in this industry, there are many competitors can take over disappointed users from another company.

Also, I remember that Sherbet had the signature campaign too and that was also paused many times because they do not transfer the funds to the escrow on time. Maybe they are facing serious issues in having the funds covered for their gambling and marketing needs.

I disagree with this. Contests are different and they have manual reviews, assessment as well as need manual payments from responsible team like a Marketing team. It is different than user withdrawal from the platform.

[Woodie]

Also, I remember that Sherbet had the signature campaign too and that was also paused many times because they do not transfer the funds to the escrow on time. Maybe they are facing serious issues in having the funds covered for their gambling and marketing needs.

I disagree with this. Contests are different and they have manual reviews, assessment as well as need manual payments from responsible team like a Marketing team. It is different than user withdrawal from the platform.

Manual reviews and all are definitely not disputable, but these contests have been running for a long time which should have allowed them to have efficient ways of reviewing bets/wagers especially since new rounds started almost immediately..btw just so you know contest winners announcements were never delayed which means delays in manual reviews is out of the picture here!!

The most likely hurdle here is miscommunication between the marketing department and finance department...or whoever is in charge of authorization of payments isn't being effiecient, just hope they don't let their marketing investments go down the drain after a successful run

[ryzaadit]

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They get complaints here and in their casino.

IMO, they should be aware of these cases. Since they already held so many campaign should be a whole department know about these topic unless this is the first time they're make a contest on BTT.

Getting more than a weeks for price to be distributed is just not giving us a good vibe. Usually 1-2 or max 3.

[arallmuus]

The most likely hurdle here is miscommunication between the marketing department and finance department...or whoever is in charge of authorization of payments isn't being effiecient, just hope they don't let their marketing investments go down the drain after a successful run

or probably Royse, or whoever in charge of the playsherbet account create these contest by using marketing funds sent from the owner of the site but the balances probably run out and so he has not enough fund to send. Otherwise it just wont make any sense if the support doesnt know anything at all because I've seen 8blowie on the chatroom so Im pretty sure he is part of the team not just some random 3rd party live support that follows the chat protocol and give you template answers

[AB de Royse777]

Quoted royse about this and yeah I guess its around the same time that they didnt give out those prizes on from the 2nd round. It looks like now its pretty weird huh, not that I really need that prizes money or whatsoever and heck I even blew my entire balance on the 3rd crash competition so yeah lets see how this fiasco turns out in the end

For last two weeks payments (signature) and last few games and rounds rewards - I am still waiting for the management to credit the winners and send me the funds. Usually they response me late (when they are online, they do). Hopefully I will receive a response from them soon.

But in any accidental case which is unlikely, for signature campaign payments - I can assure that you will get paid. But I don't think it's necessary to think about it now.

I appreciate your patience and constant support to Sherbet.com

Cheers,

[japones]

But in any accidental case which is unlikely, for signature campaign payments - I can assure that you will get paid. But I don't think it's necessary to think about it now.

So you cannot assure that game and round players will be paid?

[AB de Royse777]

So you cannot assure that game and round players will be paid?

The games and rounds will be rewarded directly to the sherbet accounts. So without the management crediting it, is impossible.

Working with Sherbet for a few years, I am sure that this is another delay caused by their traveling, attending event or things like that. Once the management will return, I am sure they will settle all due. With Sherbet it happened many times. But every time they came back with paying all outstanding due.

[CryptoHeadlineNews]

So you cannot assure that game and round players will be paid?

The games and rounds will be rewarded directly to the sherbet accounts. So without the management crediting it, is impossible.

Working with Sherbet for a few years, I am sure that this is another delay caused by their traveling, attending event or things like that. Once the management will return, I am sure they will settle all due. With Sherbet it happened many times. But every time they came back with paying all outstanding due.

Delay in payment is never a big issue when a company runs a contest, but I think the only problem Sherbet and it's management team is having is "lack of communication", because if only had it's forum representative come up to tell everybody payment is likely to be delayed, I'm sure everybody's mind would have been at rest, but their failure to communicate effectively is simply the reason for the whole panicking up and down everywhere. Hence for me, I think it will be wise if we can hear one or two word from the forum representative when next he/she comes online, because it's been 7 days since last he came online (7th Jan, 2024).

[examplens]

This is actually weird. Considering people had to use their own funds playing for the tournament. The delay in payments will definitely demotivate a lot of players who might wish to participate in future. Probably they will add extra bonuses for time delay. But as it stands they should have continuously give people updates because I can see most people are now inpatient.

Running a casino requires sufficient funds and without that, you will use the delay payment tactics and it will only make you lose your customers which you have gained and worked hard for them.

I have nothing to add here. casino business is a serious matter and the competition is perhaps the strongest of all niches. If you want to maintain a positive name and good status, any delay in payment is completely undesirable. As far as I can see, very delayed payments are coming from here and that is certainly a very bad signal. In all my further reviews and recommendations, Sherbet is definitely not recommended.
I'm sorry, but that's the impression they left on me.