[SCAM] BC Game closed account with my winnings! >$90.000

[Joana226]

What happened::

I've been playing on in a short time. I won 10 to 20 lakh rs at a time and withdrew, there were never any problems, I made large deposits and everything was fine.

However, recently I won a really large amount of money above 99000 usdt & above - this is where the problems started... At first they didn’t withdraw my money at all for a day and didn’t answer me.

Then they nevertheless withdrew some of the funds, but then they blocked the withdrawal again , after some days my account has been closed

And then they said that my account was being investigated. I have screenshots and videos of all transactions, winnings and conversations.

I’m not a scammer, I’m really very lucky and I plan to use most of it t However, they do not allow me to withdraw almost 90 % of the winnings in valut pro . It's totally locked & and my account was closed

This is not fair and honest


Scammers Profile Link:   https://bitcointalk.org/index.php?action=profile;u=2503677

Reference Link:   https://bitcointalk.org/index.php?action=profile;u=2503677
Amount Scammed: >$90.000
Payment Method: LTC
PM/Chat Logs: https://serving.photos.photobox.com/58755304976691688067ec45ca5f23a41a21c389beb641a3a7c113abc4cd468b2e6ce9fd.jpg
Additional Notes:
My ID: 23428479

I do not recomend anyone to use BC.Game.

[1715329130]

1715329130

[1715329130]

1715329130

[1715329130]

1715329130

[Cantsay]

I have screenshots and videos of all transactions, winnings and conversations.

We currently can't invite Bcgame to your thread with the information you have shared with us - you'll have to edit your post and include proof that you made deposit won that amount but got locked out. Only after that can we invite the rep to come take a look at your case.

Heres the format to make a complaint.

Code:

 [b][color=black]What happened:: [/color][/b]

[b][color=black]Scammers Profile Link: [/color][/b]

[b][color=black]Reference Link: [/color][/b]
[b][color=black]Amount Scammed: [/color][/b]
[b][color=black]Payment Method: [/color][/b]
[b][color=black]Proof of Payment: [/color][/b]
[b][color=black]PM/Chat Logs: [/color][/b]
[b][color=black]Additional Notes: [/color][/b]

[348Judah]

I noticed this about three users are doing related report already and this calls for more investigation on these three accounts if they are not alts controlled by the same person, just as i open the scam accusation board i see them all lining together, are these users actually doing this on purpose or what, but something is telling me that they are alts of the same person but trying to gain attention by posting several threads on scam accusation.

[holydarkness]

I noticed this about three users are doing related report already and this calls for more investigation on these three accounts if they are not alts controlled by the same person, just as i open the scam accusation board i see them all lining together, are these users actually doing this on purpose or what, but something is telling me that they are alts of the same person but trying to gain attention by posting several threads on scam accusation.

Were you referring to this thread by twentyon3x? I can't find the third one. Do you mind leading me to it?

OP's ID #23428479 is and twentyon3x's is #12808212. By the time I make this post, I haven't read twentyon3x's case, only a very quick glance [I'll head there right after this], so I am not familiar with it yet, I'll try to get an information if they're related, but from what I can gather from the very short time my eyes landed on that thread, I don't think this is the case.


OP, Joanna226, to complete the blank field on your report, the profile link will be: https://bitcointalk.org/index.php?action=profile;u=2503677, and the proof of payment can be filled with TXID of your deposit. I think you can leave the reference link empty if you don't have any.

Further, your chat logs is inaccessible, at least for me, not sure if anyone else can access it just fine. I'll appreciate if you can reupload them to talkimg as it'll be very much helpful in helping us understand. I'll notify BC's representative after you've provide enough evidence.

[Joana226]

Here are a couple of screenshots that summarize the issue:

https://talkimg.com/images/2024/03/09/yoGrI.png
https://talkimg.com/images/2024/03/09/yoMWd.png

I am seeking a human explanation from BC.Game Support regarding the situation with my funds, as I have been unable to obtain one through the usual support channels. Thank you.

[Learn Bitcoin]

That's what all casinos do when a player wins something big. I cannot comment on this situation at this moment as we haven't heard anything from the BC game representative yet. We shouldn't conclude by hearing the one-sided story. BC Game may have something to say about it. But, as I can see, their support always gives generic answers about account closure, and they never disclose why a player's account was closed. I do not want to blame them because it could be their rules.

I am expecting a response from the BC game representative and would like to know what happened with this user. I am afraid that the number of scam accusations has increased. I am also afraid to think what would have happened with these users if they never come to this forum to let us know about their situation.

[holydarkness]

Here are a couple of screenshots that summarize the issue:



I am seeking a human explanation from BC.Game Support regarding the situation with my funds, as I have been unable to obtain one through the usual support channels. Thank you.

May I know how long has it passed since you made the withdrawal request and they investigate it? As mentioned by Learn Bitcoin above, an investigation following a big win is a known procedure. If you can tell us further how long has it been on investigation, it'll help us understand how serious this situation is.

[...]

I am expecting a response from the BC game representative and would like to know what happened with this user. I am afraid that the number of scam accusations has increased. I am also afraid to think what would have happened with these users if they never come to this forum to let us know about their situation.

Umm... three so far? One is a gambling addict with a known alt which previously had similar situation with Rollbit, one is under a counter-accusation of illegal betting and multi-acc abuse, of which that two currently being attended by their support, and this one which --depending on the waiting time-- is probably a non-issue, and that's most likely not addressed yet because even up to OP's explanation above, the situation is yet to be clear. I don't think BC can exactly be blamed if people are trying to take advantage of their casino, much like other casinos that become the frequent victim of baseless accusation.

[Joana226]

Let's see what BC.Game representative is gonna say about it.

[BC.Game Support]

Thanks for posting about your issue here.

Pretty straightforward case for us. OP's account was locked because her KYC verification violated our terms.

During our team's review the Big Win withdrawal, we found that the KYC verification submitted by this user showed clear signs of being under duress when uploading her photo.

As a result, our team closed the account. Due to privacy reasons, we cannot disclose the photos on the forum.

Before the account was locked, the user made withdrawals totaling approximately 14x the initial deposit.

[Solosanz]

Thanks for posting about your issue here.

Pretty straightforward case for us. OP's account was locked because her KYC verification violated our terms.

During our team's review of the Big Win withdrawal, we found that the KYC verification submitted by this user showed clear signs of being under duress when uploading her photo.

As a result, our team closed the account. Due to privacy reasons, we cannot disclose the photos on the forum.

Before the account was locked, the user made withdrawals totaling approximately 14x the initial deposit.

It's a joke? how does the situations matter with your terms? it's very subjective.

I'm not sure what being under duress you mean, but if her KYC is legit, I don't see anything wrong with it regardless what the situation, condition or wear weird stuff. It's really a premature excuse to lock someone else accounts.

Well, withdrawing 14x the initial deposit has nothing do with this case...

[BC.Game Support]

Thanks for posting about your issue here.

Pretty straightforward case for us. OP's account was locked because her KYC verification violated our terms.

During our team's review of the Big Win withdrawal, we found that the KYC verification submitted by this user showed clear signs of being under duress when uploading her photo.

As a result, our team closed the account. Due to privacy reasons, we cannot disclose the photos on the forum.

Before the account was locked, the user made withdrawals totaling approximately 14x the initial deposit.

It's a joke? how does the situations matter with your terms? it's very subjective.

I'm not sure what being under duress you mean, but if her KYC is legit, I don't see anything wrong with it regardless what the situation, condition or wear weird stuff. It's really a premature excuse to lock someone else accounts.

Well, withdrawing 14x the initial deposit has nothing do with this case...

The photo shows that she did the KYC under threat

[Solosanz]

The photo shows that she did the KYC under threat

I know, can you show the rules that uploading KYC under threat violates your terms?

[Maasdamer]

Thats is the funniest excuse to not pay a player I have ever read on this forum.As already stated, which rule was violated? How dare you keeping the big win for yourself? It's been paid by the game provider.Maybe the person was just stressed because of the KYC situation and had fear you are trying to fuck he over. And as it seem he/she was right with that assumption.

[Joana226]

Thanks for posting about your issue here.

Pretty straightforward case for us. OP's account was locked because her KYC verification violated our terms.

During our team's review the Big Win withdrawal, we found that the KYC verification submitted by this user showed clear signs of being under duress when uploading her photo.

As a result, our team closed the account. Due to privacy reasons, we cannot disclose the photos on the forum.

Before the account was locked, the user made withdrawals totaling approximately 14x the initial deposit.

OMG. If I had an huge loss im pretty sure this wouldnt be the outcome.

So I cant have my funds because in your opinion I was being threatened during a photo? Is it? Really?


You had already verified my account prior to re-requesting all the information. It appears that 14 times the initial deposit is the threshold, correct?

Do you want me to send you back those 14x amount back? It is funny because I had my account verified before that big win and then a new verification was requested.

I need my funds, please. 90 thousand dollars is a lot of money to everyone, me included.

[ghostingura2]

Thats is the funniest excuse to not pay a player I have ever read on this forum.As already stated, which rule was violated? How dare you keeping the big win for yourself? It's been paid by the game provider.Maybe the person was just stressed because of the KYC situation and had fear you are trying to fuck he over. And as it seem he/she was right with that assumption.

it is ridiculous... they do whatever they want. I'm trying to reach their license holder without any success... if someone could provide me a contact I appreciate.

good luck with this case... it is a large sum of money, I believe they will keep running from paying it...

[holydarkness]

Thanks for posting about your issue here.

Pretty straightforward case for us. OP's account was locked because her KYC verification violated our terms.

During our team's review of the Big Win withdrawal, we found that the KYC verification submitted by this user showed clear signs of being under duress when uploading her photo.

As a result, our team closed the account. Due to privacy reasons, we cannot disclose the photos on the forum.

Before the account was locked, the user made withdrawals totaling approximately 14x the initial deposit.

It's a joke? how does the situations matter with your terms? it's very subjective.

I'm not sure what being under duress you mean, but if her KYC is legit, I don't see anything wrong with it regardless what the situation, condition or wear weird stuff. It's really a premature excuse to lock someone else accounts.

Well, withdrawing 14x the initial deposit has nothing do with this case...

The photo shows that she did the KYC under threat

This time, I actually have to agree with this. What kind of "KYC under threat" do you mean and how is it justifies the account being locked and amount winning being held? She shows the distress hand signal on her KYC? If she did, notify the authorities to send help to her home, not confiscate her funds.

Please elaborate more.

[Joana226]

My USDT (TRC20) address is TNPDxPWyQFFoj9mV6NPCNN7ZQG9jknVXhs

Feel free to repair the issue. I don't need an account on your casino anymore but I need my winnings. Thanks

[AHOYBRAUSE]

My USDT (TRC20) address is TNPDxPWyQFFoj9mV6NPCNN7ZQG9jknVXhs

Feel free to repair the issue. I don't need an account on your casino anymore but I need my winnings. Thanks

Maybe you can show someone here, preferably holydarkness, the picture in question that lead to this decision.
I am sure this would shed some light on the whole situation. Of course you should blur your ID but just so that someone could actually see for themselves if there is some kind of distress signal or anything else suspicious in the picture.

Obviously if you send it to somebody, use the exact same one as in the KYC procedure, if you don't there are certain ways to find out and then your reputation is gone and you can't expect any help here.

[Joana226]

I'm not the one who has to send anything. BC.Game made an accusation. Ask them to send holydarkness and me a copy to validate the document. Let them omit my ID data.

They are the ones accusing me, you know? My accusation is simple, I played a game, I had winnings, my account was blocked and my winnings were stolen. BC.Game should better justify why it doesn't pay me what's owed to me - not me.

I wonder how many people in the world are scammed like this and have no exposure to their situation. You should reconsider advertising this casino imo.

[AHOYBRAUSE]

I'm not the one who has to send anything. BC.Game made an accusation. Ask them to send holydarkness and me a copy to validate the document. Let them omit my ID data.

They are the ones accusing me, you know? My accusation is simple, I played a game, I had winnings, my account was blocked and my winnings were stolen. BC.Game should better justify why it doesn't pay me what's owed to me - not me.

I wonder how many people in the world are scammed like this and have no exposure to their situation. You should reconsider advertising this casino imo.

Actually, you are seeking help in this forum.
So the one doing the accusation here is you. If you don't want help, so be it. You just make it more difficult for yourself here. I just tried to help and me suggesting this would bring more clarity than we have right now.

It's your word against theirs. Showing the picture would have helped your case.
And let me me decide who I advertise, thanks.