FAIRLAY - SPORTS BETTING for experts - highest liquidity, provably best odds

[Barnstorm]

i've noticed that when I click to Confirm a wager, it doesn't give me a confirmation notice. It just sits there and the little bubbles flash and no money comes off my balance. I have to go into my orders to see if it has been accepted or not. If it is, if I then refresh my screen the balance gets updated. Anyone else have this glitch? It's been happening to me for some time now. I'm using Google Chrome on Mac OS X. Thanks.

We will look into it asap.   Did it happen in market, search  or card view?  Do you have a link to the market where it happened?!   Thanks a lot for your help!

It happens ever time I hit the Confirm button, no matter the sport. From after a Search for a Team and then picking a wager.

Thanks!

[Barnstorm]

When I wagered from a Card, it worked fine. So, maybe just the Search gets hung up.

I'll have to try a Market wager and see.

Thanks!

[Barnstorm]

When I flip a card over, the odds change - at least in the Political Cards. The front of the Card never seems to have the current odds. Sometimes it's *way* off.

[Barnstorm]

I sure like Fairlay, but for two things.

1. The hold on one's largest settled wager in the past 24 hours. I could see not allowing it to be withdrawn in case there was a mistake, but you should allow us to play with it. In the rare instance where there was a mistake AND we played with it, you just break or delete that wager. I went ahead and started to pay the extra fee to get immediate access to it. Of course, if one's bankroll is big enough, this is not a factor.

2. Settlement of wagers is never immediate like almost every Sportsbook. With Fairlay, it often takes a couple of hours! This is very bad.

[FairlaySupport]

On February 12th we had problems with the connectivity on the platform. Due to some unexpected changes from Cloudflare, Websocket connections were not working properly. For some customers this resulted in bets being placed multiple times and other minor problems. As soon as we learned about this issue we put an announcement.  We are very sorry for this incident.

We have implemented security futures so this cannot happen again. Furthermore connectivity has been restored.

[ralle14]

I sure like Fairlay, but for two things.

1. The hold on one's largest settled wager in the past 24 hours. I could see not allowing it to be withdrawn in case there was a mistake, but you should allow us to play with it. In the rare instance where there was a mistake AND we played with it, you just break or delete that wager. I went ahead and started to pay the extra fee to get immediate access to it. Of course, if one's bankroll is big enough, this is not a factor.

2. Settlement of wagers is never immediate like almost every Sportsbook. With Fairlay, it often takes a couple of hours! This is very bad.

Wait so you can pay a fee to break the 24 hour cooldown and how much is the fee?  I used to bet on fairlay but I had to switch after I found out they'll freeze your biggest bet after settlement. The slow settlement on wagers is indeed bad but I don't think it's very bad sometimes it's less than a couple of hours but never instant..

[Barnstorm]

Here is Fairlay's unusual settlement policy - under the FAQs, under Info. I was wondering why my funds were taking so long to settle. I placed a larger than usual wager, so a big chunk of my balance is held up for 24 hours. Bummer.

#6 Additional Reserved Funds after April 1st
After April 1st 2018 the amount (stake + winnings) of the largest market settlement of the last 24 hours is not available for betting, transfer or withdraw.  This means that you can only withdraw your entire bankroll if 24 hours since your last settlement have passed. Only the largest settlement is considered, other settlements have no influence on your available funds.

This rule is intended to protect Fairlay from occasional missettlements, which are usually corrected within 24 hours. Exchange and Dice markets are exempted from this rule as missettlements do not happen in these categories.

The amount put on hold is designed in a way that no user can obtain a negative balance if any single market, that was settled in the last 24 hours, is resettled to a different outcome.

In June 2018 we will implement an option to opt out of this rule for an additional non-reducible commission of 0.1% on all market net-winnings.

[Barnstorm]

On February 12th we had problems with the connectivity on the platform. Due to some unexpected changes from Cloudflare, Websocket connections were not working properly. For some customers this resulted in bets being placed multiple times and other minor problems. As soon as we learned about this issue we put an announcement.  We are very sorry for this incident.

We have implemented security futures so this cannot happen again. Furthermore connectivity has been restored.

Yes, I saw the announcement. Thanks. Things seem to be better now.

But settlement times for wagers are still taking way too long. Taking hours for wagers to settle is unheard of among Sportsbooks.

[Barnstorm]

I'm still being charged a commission even though I changed my setting on the "On Hold" balance.

Please refund my most recent commissions.

It is still holding more than just my last largest wager AND it is charging me a commission!

[Barnstorm]

Site is down. Is that the maintenance? How long will it be down? I need to get a wager in soon. Is there an alternate site? Mobile site? Thanks!

[DeathAngel]

Site is down. Is that the maintenance? How long will it be down? I need to get a wager in soon. Is there an alternate site? Mobile site? Thanks!

Site is live for me, what are you seeing? Sounds stupid but have you cleared cookies & cache & try again?

[Barnstorm]

Site is down. Is that the maintenance? How long will it be down? I need to get a wager in soon. Is there an alternate site? Mobile site? Thanks!

Site is live for me, what are you seeing? Sounds stupid but have you cleared cookies & cache & try again?

It's back up now, thanks. They did post that they were going to be doing some maintenance today, so that might have been it.

[FairlaySupport]

We changed one of our policies. From now on we reserve the right to refuse cancellations of late matches if the request comes from the taker of the bet.  More details here:

https://fairlay.com/faq/#how-do-i-place-a-prediction

[Barnstorm]

It looks like you have doubled the cost of Withdrawals? It now costs like over $6 for a Priority Withdrawal?! .80 mBTC

That's very high isn't it?

[SyGambler]

anybody else not able to open the trollbox/support chat ?? all I'm getting is empty box without being able to write or read anything

also any idea how to contact fairlay if the support chat isn't working ? I have a big order on a tennis match and it should be a void since the match was cancelled but Fairlay is still having it pending so I need a way to reach them in order to grade it

[vd309]

anybody else not able to open the trollbox/support chat ?? all I'm getting is empty box without being able to write or read anything

Same here. Looks that something broke on their end.

[SyGambler]

Same here. Looks that something broke on their end.

that sucks , I've tried contacting them on twitter but it seems they never check twitter and all the tweets about the big wins are made with a bot
guess I can't do anything except waiting for trollbox to get fixed or they somehow realize that the match was cancelled and refund the bet

[ralle14]

also any idea how to contact fairlay if the support chat isn't working ? I have a big order on a tennis match and it should be a void since the match was cancelled but Fairlay is still having it pending so I need a way to reach them in order to grade it

You could try reaching out through their support's email. This was in their FAQs.

I had a voided bet once on fairlay and it was pending for about few hours before it got graded.

How to contact Fairlay and how do I reach customer support?

- Use ognjen@fairlay.com to contact our head of support directly.

- VIPs may contact vip@fairlay.com support free of charge at any time and receive support directly from the Fairlay management. All VIPs have been contacted and were addressed as VIP.

In case of an emergency or if you need an immediate response, please send at least 5mBTC to the Bitcoin address 17zWbgemRwx4RyrXxSBZEEnvRJLt3zt1ft and direct your request to vip@fairlay.com. There is no need for a high fee, unconfirmed transactions work as well. If none will answer you within 60 minutes, we will send the bitcoins back to the sender address.

[SyGambler]

You could try reaching out through their support's email. This was in their FAQs.

thanks but someone told me that the email doesn't work except the VIP email where you have to send them 5 mbtc but will try the normal one now

I had a voided bet once on fairlay and it was pending for about few hours before it got graded.

it's been 30 hours for now but the match was supposed to be played tomorrow so probably they haven't checked that it was cancelled

[linan2332]

Is there any active fairlay communities?(reddit, discord etc) Joined their discord but the last message is a year ago. Cant seems to find any communities, would love to know anyone that is using fairlay as well.