Xiaoxiao (OP)
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September 01, 2015, 06:28:13 AM |
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Still waiting. I have contacted them 5-6 times already so anymore would be overdoing it and obviously this is still being worked on like before. Another player of mine spoke to support and was told that this should be fixed by tomorrow morning; this was last week.
Let's keep our fingers crossed that this will be fixed in the morning!
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cmoltisanti
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September 01, 2015, 05:04:59 PM |
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Looks like its not fixed! Frustrating, and hard to want to put in any volume without knowing what is going on.
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Bitcoin365
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September 02, 2015, 11:19:40 AM |
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Is verification necessary for cashout when using BTC?
Thank you in advance.
What do you mean by verification? If you mean ID verification then no that is not necessary to cashout, but email confirmation is necessary. I was talking about ID verification and/or utility bill. Is it really not necessary (then I would sign up for your service)? In another thread the rep of ACR (the same network as Betcoin Poker) told me that ID was necessary for cashout. So are you sure Betcoin doesn´t require you to upload/send them your current ID?
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Xiaoxiao (OP)
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September 02, 2015, 12:09:38 PM |
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Is verification necessary for cashout when using BTC?
Thank you in advance.
What do you mean by verification? If you mean ID verification then no that is not necessary to cashout, but email confirmation is necessary. I was talking about ID verification and/or utility bill. Is it really not necessary (then I would sign up for your service)? In another thread the rep of ACR (the same network as Betcoin Poker) told me that ID was necessary for cashout. So are you sure Betcoin doesn´t require you to upload/send them your current ID? Yeah I'm quite sure it's not necessary to send in ID.
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kagami_
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September 02, 2015, 05:43:07 PM |
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Is verification necessary for cashout when using BTC?
Thank you in advance.
Every other skin besides Betcoin on the WPN network will require that kind of verification, but Betcoin does NOT require it. The only requirements to deposit / withdrawal on Betcoin is to have a valid email address linked to your account and the ability to send/receive Bitcoin. This is by FAR the best thing about Betcoin, along with the ability to cashout the same day if not within an hour of your request. @Xiaoxiao As far as rakeback goes though, it's been more than three weeks now and we still haven't been paid. I spoke with Betcoin again very briefly and they pretty much said that the issue is with my affiliate, that affiliates have been paid and they don't care whether or not they provide special affiliates with individual rake data anymore because they are getting rid of special affiliate deals. This is what they told me, so don't shoot the messenger here. Since you've always been on time, friendly and professional... I'm going to give you the benefit of the doubt on this one... but when they said they were working on it two weeks ago it should've been fixed within a matter of days or even hours, if they were truly working on it actively. This sort of coding fix should only take a matter of hours, at most! I'm not even a professional programmer and I could create a quick fix for them in a matter of minutes if I had access to the source code. All they need to do is pull the same user rake data from the database that they're using to pay their own rakeback, do a little math on it, and provide corresponding affiliates the numbers in the same or a similar manner as they were before the client update happened. When they said they were "working on it," I think they just meant it was on the list, probably at the very bottom. I say this because when I spoke to them recently (I haven't taken more than ten minutes of their support time total, or bothered them extensively, so they have no reason to act salty to me about it...) they basically act as if it's never going to be fixed. They say "payments have already been made and that's the end of it," they act as though they do not care at all, they say that the issue is with my affiliate and that they are "getting rid of special affiliate deals anyway." If they do decide to actually fix the issue before "getting rid of special affiliate deals," it could be months from now before anything gets done. That's what they told me word for word, by the way... and although I've also been told previously that it's being worked on, I simply don't believe it for a second because it would be fixed by now even if it was just one guy with a million other things to do first. It's an extremely easy fix for them, and again, when I speak to them they act like they don't care, tell me it's my affiliate's fault and tell me that deals like this are going to be gone soon. Needless to say this concerns me a little bit. You said you'd stopped speaking to them about fixing the issue two weeks ago and didn't want to bother them anymore but I urge you to contact them again and get to the bottom of this since they're going to be a lot more likely to listen to a large affiliate than they are one single player. I've only contacted them two or three times, for no more than a couple of minutes each time, and I've always been very understanding and friendly when speaking to them... they have no reason to act like they don't care about this issue unless they truly didn't care. Please speak to them for us, if you can... and try to find out what the hell is going on because most of the time they tell me that I need to take the issue up with my affiliate and act like they don't give a shit. I'm trying my best to be patient but it's starting to get old and from what they are telling me, it sounds like the issue will never be fixed. They can't be "working on" a five minute math problem for months at a time, it just makes no sense.
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TwitchySeal
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September 02, 2015, 07:36:29 PM |
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This sort of coding fix should only take a matter of hours, at most! I'm not even a professional programmer and I could create a quick fix for them in a matter of minutes if I had access to the source code.
Kagami you are obviously clueless if you think you could solve Betcoins programming issues. I hope xaio is aware you refuse to pay your debt to plo8 monster from loan months ago, and that you are scummy person in general that does stuff like this https://www.betcoin.ag/kagami-scams-victory-4k-gtd-his-br-hits-all-time-high-morals-all-time-low and does not offer to front you any of your rakeback. It could be up to a month they say before its fixed.
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cmoltisanti
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September 02, 2015, 11:08:37 PM |
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Ya at this point I am leaning towards xiao is just enjoying getting all of our rakeback with no intention of ever paying us. Certainly someone with as many accounts as him has some clout. i am giving him 24 more hours and then asking to have my account decoupled from his rb because this is beyond ridicilous now.
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cryptosmoker
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September 02, 2015, 11:58:59 PM |
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i am giving him 24 more hours and then asking to have my account decoupled from his rb because this is beyond ridicilous now.
They will not do this for you.
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cmoltisanti
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September 03, 2015, 12:26:53 AM |
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Oh I'm pretty sure they will, but I guess we shall see.
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cryptosmoker
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September 03, 2015, 02:20:13 AM |
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You seem to not understand the situation.
Xaio has no way of knowing how much rake you paid, no affiliate with more than a few players does, hes waiting to get the info so he knows how much to pay everyone.
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Xiaoxiao (OP)
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September 03, 2015, 06:47:40 AM |
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You seem to not understand the situation.
Xaio has no way of knowing how much rake you paid, no affiliate with more than a few players does, hes waiting to get the info so he knows how much to pay everyone.
This is the case. It's frustrating because I'm in the middle of working on a website for this and many other marketing strategies I'm utilizing. I have tried contacting Betcoin about 5-7 times and either couldn't reach the person I wanted or didn't get a response. Here is a thread in which I have created and there has been a reply saying this will be fixed. Here is the link. Perhaps you guys could bring it up in this thread: https://www.betcoin.ag/new-affiliate-program-cant-confirm-individual-stats
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Xiaoxiao (OP)
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September 04, 2015, 12:42:23 PM Last edit: September 04, 2015, 10:51:49 PM by Xiaoxiao |
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To new players that sign up:
Rakeback is currently on halt until further notice. It is still not clear exactly what is going on. I am not an employee of Betcoin but a special affiliate. I do have some more direct means of communications but I must wait for a reply. Apologies for any inconveniences!
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cryptosmoker
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September 04, 2015, 09:54:38 PM |
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Rakeback is currently on halt Did you intend to be vague?
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Xiaoxiao (OP)
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September 04, 2015, 10:40:43 PM |
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Rakeback is currently on halt Did you intend to be vague? No. I am waiting on a reply from an Administrator/management to know exactly what will happen in what time span. I wrote that for the new players who are signing up to let them know this is on halt right now.
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Revelation Machine
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September 05, 2015, 01:19:33 AM |
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Rakeback is currently on halt Did you intend to be vague? No. I am waiting on a reply from an Administrator/management to know exactly what will happen in what time span. I wrote that for the new players who are signing up to let them know this is on halt right now. Do you now see why other affiliates don't work with Betcoin? Imagine now that you were a player and trying to get responses from support. Imagine what hell THAT would be.
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Xiaoxiao (OP)
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September 09, 2015, 03:22:18 AM |
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Thanks a lot to Betcoin for fixing the rakeback data! All rakeback will be paid retroactively since 8/11/15! Those of you that I have paid in advance expect it to be deducted from your payment. Once again thank you Betcoin for fixing this!
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JackJonson
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September 09, 2015, 04:31:17 AM |
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How do i see the amount of rake/rakeback i generate? is the only way you telling me?
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crazywack
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September 09, 2015, 05:04:22 AM |
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You could calculate it by points earned * rake %.
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btcHope
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September 09, 2015, 01:50:35 PM |
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Thanks a lot to Betcoin for fixing the rakeback data! All rakeback will be paid retroactively since 8/11/15! Those of you that I have paid in advance expect it to be deducted from your payment. Once again thank you Betcoin for fixing this!
I still have not received the rakeback. So it hasn't been fixed for everyone. Has anyone else been paid yet?
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Xiaoxiao (OP)
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September 09, 2015, 01:57:57 PM |
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There is a problem: For some people it is showing their SCREENNAME not USERNAME. I need the username in order to send the payments!
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