Hey Gogo - I read the support ticket, and response they sent around 20 minutes after you sen it in - let me know if you're still having issues. No need to run to forums, a PM will suffice to get a hold of me personally!
Can't withdraw from Casinobitco
When I try to withdraw it shows balance of x BTC.
Tried twice to withdraw that amount, both times it said "Withdrawal amount exceeds balance".
Casinobitco -
I got a response to my email after 32 minutes.
I was trying to make the withdrawal at that minute, as I was not going to be able to get back to it for the rest of the day.
The website states "We take great pride in ensuring all inquires are answered in 24 hours or less."
The "24 hours" max scared me, as I didn't want to wait that long.
That's why I also posted to the forums - I thought it gave me the best chance of getting a quick response (also frustration with the withdrawal not going thru even though I was inputting the amount it showed).
"No need to run to forums, a PM will suffice to get a hold of me personally!"
Next time, as you suggest, I'll try sending a pm here before posting.
Incidentally, the email response from cs thought it was probably a rounding error in your system.
It would be good if that's the case if Casinobitco can eliminate the rounding error - at my wallet and at other btc books I can withdraw the exact amount shown, which should always be the case.
