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Author Topic: FORTUNEJACK.COM |Deposit 777 play with 1777 mBTC |Live Casino, Slots, Betting  (Read 354185 times)
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Rulishix
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December 15, 2014, 01:33:40 PM
 #361

Got a few withdrawals pending for many hours. How long does it take?


Hey,

Apparently, if the WD requested is 1 BTC and above they have a manual withdraw process to prevent fraud (Their words, not mine  Cheesy).
Admin should be on chat now. You could try emailing support and the bug bounty email too if the request is urgent. Also try PM'ing them here. I believe they need to work in shifts because of these requests that come through. Maybe they should get some more staff!

P.S. Are you drogan? - Dont answer that, checked that you indeed are! Smiley



Good guess! Everything finally got sorted with no reply to any emails or support requests. Definitely odd, but as long as I got paid!
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December 15, 2014, 01:52:33 PM
 #362


Good guess! Everything finally got sorted with no reply to any emails or support requests. Definitely odd, but as long as I got paid!

I noticed they're always slower in replying when implementing new features (BlackJack in this case?), maybe that was the issue here.

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December 15, 2014, 02:55:49 PM
 #363

Got a few withdrawals pending for many hours. How long does it take?


Hey,

Apparently, if the WD requested is 1 BTC and above they have a manual withdraw process to prevent fraud (Their words, not mine  Cheesy).
Admin should be on chat now. You could try emailing support and the bug bounty email too if the request is urgent. Also try PM'ing them here. I believe they need to work in shifts because of these requests that come through. Maybe they should get some more staff!

P.S. Are you drogan? - Dont answer that, checked that you indeed are! Smiley



Good guess! Everything finally got sorted with no reply to any emails or support requests. Definitely odd, but as long as I got paid!

Not a guess to be honest, i just checked your profile and found drogan as your ICQ contact  Grin.

Glad that you were able to get your WD. My only grouse with support is that they are not too communicative. They need to explain the reason for delay imo. If they are under staffed, they really need to ensure they get their staffing right. You are a small whale (IMO, correct me if i am wrong Grin), big whales like AK and his ilk will just abandon the site if their WD's are not processed on time or if there is no genuine explanation as to the reason for the delay!

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December 15, 2014, 04:59:14 PM
 #364

Thanks for such a Great Casino

I got such a good experience there. I lost yesterday. But won today which is more than yesterday loss.
And i specially like that you pay your Member's transaction fees too
 Cheesy  Cheesy
FortuneJack
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December 15, 2014, 05:13:33 PM
 #365

Got a few withdrawals pending for many hours. How long does it take?


Apologies for late response, we had a busy weekend adding Instant Coin Exchange service and Blackjack to the website. Just to make it clear, withdraws up to 1 BTC are instant on FortuneJack, however, withdrawing more then 1 BTC as a single transaction require manual approval by our FRAUD protection team, may take up to 3 hours. We constantly increase limits as we grow organically, so we will be setting it on 5 BTC this week. 

As noted above, we will be launching Blackjack and Instant Coin Exchange Service this week, hope you will enjoy it!

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micky123
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December 15, 2014, 07:00:49 PM
 #366

Got a few withdrawals pending for many hours. How long does it take?


Apologies for late response, we had a busy weekend adding Instant Coin Exchange service and Blackjack to the website. Just to make it clear, withdraws up to 1 BTC are instant on FortuneJack, however, withdrawing more then 1 BTC as a single transaction require manual approval by our FRAUD protection team, may take up to 3 hours. We constantly increase limits as we grow organically, so we will be setting it on 5 BTC this week. 

As noted above, we will be launching Blackjack and Instant Coin Exchange Service this week, hope you will enjoy it!


Eagerly waiting for BJ. Will BJ be included in the loyalty program for points?

Admin, like i said in my post above, you need to be more communicative. How about you setup an option where, if a player tries to withdraw 5 BTC (or whatever the limit is) they get a popup that states this information that it will take 3 hrs for withdrawal? A simple Java Script popup should do. This prevents them from being on tenterhooks and bombarding support email with tickets.
The work-around really, would be to withdraw less than 5 btc every transaction. Splitting the withdrawals into 2 will bypass the fraud check and since you don't charge any miner fee to the player, players would be happier too!
 Grin

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December 16, 2014, 04:55:20 PM
 #367

Thanks for such a Great Casino

I got such a good experience there. I lost yesterday. But won today which is more than yesterday loss.
And i specially like that you pay your Member's transaction fees too
 Cheesy  Cheesy
yep, the payment of tx fees is a very nice feature!

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December 16, 2014, 06:08:59 PM
 #368

Got a few withdrawals pending for many hours. How long does it take?


Apologies for late response, we had a busy weekend adding Instant Coin Exchange service and Blackjack to the website. Just to make it clear, withdraws up to 1 BTC are instant on FortuneJack, however, withdrawing more then 1 BTC as a single transaction require manual approval by our FRAUD protection team, may take up to 3 hours. We constantly increase limits as we grow organically, so we will be setting it on 5 BTC this week. 

As noted above, we will be launching Blackjack and Instant Coin Exchange Service this week, hope you will enjoy it!


So am I right to assume the fraud protection can be bypassed by withdrawing 0.99999999 bitcoin multiple times?

It is good to have the protection, and I think you should make it a 24-hour limit (say, it requires a manual checking for withdrawing 3+ bitcoin within 24 hours) rather than a per transaction limit.

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December 17, 2014, 12:02:47 AM
 #369

hi guys, anybody know why the limit on the live roulette is 0.01 btc  per bet when it gives the option to place a 0.0002 btc bet, i dont understand this. why give the option for this lower bet but when u place bet it automatically sets it at 0.01 btc  Huh  dont get it.
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December 17, 2014, 08:53:05 AM
 #370




as you can see i get stuff before it comes out







the software is amazing. o pressed a few buttons. hope i didnt break the bank
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December 17, 2014, 03:25:43 PM
 #371












NOW IM PISSED

playing dice. i click over/under buter every -6 rolls. i went down to far and clicked autoroll by mistake. the bet was at 0.04

of course having 0.12 left i would nt turn on autoroll

now im out almost 0.1
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December 17, 2014, 03:45:26 PM
 #372


NOW IM PISSED

playing dice. i click over/under buter every -6 rolls. i went down to far and clicked autoroll by mistake. the bet was at 0.04

of course having 0.12 left i would nt turn on autoroll

now im out almost 0.1

Ouch. Similar thing happened to me in an early days of FJ.

I wish I had you on my referral list  Wink

Pretty ugly losing streak btw.

One thing looks a bit funny. Why did you place 10 sat bet immediately after (within 1 second, bet No: ...7748), that's rather unusual reaction to accidental loss.

omahapoker
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December 17, 2014, 04:03:55 PM
 #373


NOW IM PISSED

playing dice. i click over/under buter every -6 rolls. i went down to far and clicked autoroll by mistake. the bet was at 0.04

of course having 0.12 left i would nt turn on autoroll

now im out almost 0.1

Ouch. Similar thing happened to me in an early days of FJ.

I wish I had you on my referral list  Wink

Pretty ugly losing streak btw.

One thing looks a bit funny. Why did you place 10 sat bet immediately after (within 1 second, bet No: ...7748), that's rather unusual reaction to accidental loss.


i was trying to stop the autobet and when i saw it wouldnt stop in time i clicke on many bbuttons to try to stop. so i hit min button
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December 18, 2014, 05:39:47 PM
 #374


NOW IM PISSED

playing dice. i click over/under buter every -6 rolls. i went down to far and clicked autoroll by mistake. the bet was at 0.04

of course having 0.12 left i would nt turn on autoroll

now im out almost 0.1

Ouch. Similar thing happened to me in an early days of FJ.

I wish I had you on my referral list  Wink

Pretty ugly losing streak btw.

One thing looks a bit funny. Why did you place 10 sat bet immediately after (within 1 second, bet No: ...7748), that's rather unusual reaction to accidental loss.


I'm ok now. just had to vent a little. FJ is my fav casino out there





also, this is the 2nd thread you've commented on me. do i know you? have i done something in the past to piss you off?
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December 18, 2014, 08:15:27 PM
 #375


also, this is the 2nd thread you've commented on me. do i know you? have i done something in the past to piss you off?

Huh? You serious?

What makes you think I'm pissed off? There was no negativity in my replies, was there?

Anyhow, that's what the forums are for, you post, you get replies. Don't want to get replies - don't post on the forum. Simple.

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December 18, 2014, 10:22:14 PM
 #376


also, this is the 2nd thread you've commented on me. do i know you? have i done something in the past to piss you off?

Huh? You serious?

What makes you think I'm pissed off? There was no negativity in my replies, was there?

Anyhow, that's what the forums are for, you post, you get replies. Don't want to get replies - don't post on the forum. Simple.

good. thought you had a problem with me.



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December 18, 2014, 11:58:22 PM
 #377

Site is very trustworthy. Def recommend people who gamble to play here, if you find a bug or an exploit they'll still pay your winnings. Extremely rare to find such a site nowadays.

.







.
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December 19, 2014, 03:54:33 AM
 #378

I reported a bug on anybet, the bet was resolved before the due date of 31st December. I raised the issue only because i won the bet!  Grin

FJ investigated the issue even though i just ranted on chat, they also sent me 0.01 as a bug bounty because it was clearly a bug! Like i have said before, i say it again, they are 2nd to none when it comes to customer service and i just hope they remain this way. Where is BJ? I cant seem to find it on here even though omahapoker seems to have played it already!

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December 22, 2014, 04:29:36 PM
 #379

nice article published http://www.bitcoingg.com/fortunejacks-success-roots-revolutionary-features-creative-minds/

good job team, you have created a great site  Cheesy

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December 24, 2014, 02:09:30 AM
 #380

Quote
Born out of its operators’ 20 long years of traditional and online gambling experience in Eastern Europe, FortuneJack easily took the spotlight when it launched with full support of eight major cryptocurrencies. Aside from Bitcoin, bettors can also use major altcoins like Litecoin, Reddcoin, and Dogecoin—a feature not even the established brands ahead of it currently offer.

And soon to add CLAM, I understand.
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