TwinWinNerD (OP)
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CEO Bitpanda.com
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May 12, 2017, 01:41:52 PM |
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I am using Bitpanda for long time allot and very satisfied. Have question for Bitpanda team. Is it possible to open at Bitpanda business account and how to verify that? What is needed for register? So I have registered gmbh for mining and need business account so that company can trade with Bitcoins. Is it possible and how?
Try this: https://www.bitpanda.com/plusRegards
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Andrew1337
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May 12, 2017, 04:23:42 PM |
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Glad to hear that is a website where I can sell my eth for VISA . 1 more question : Is possible to sell Bitcoin , even if I am from Romania ? And do you accept any type of card VISA ( I mean VISA Clasic , Visa Electron ? )
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Yoseikan91
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Activity: 39
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May 17, 2017, 09:35:59 PM |
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I think is one of the best ( if not the best ) wallets on the web . Very professional !
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Scooter32
Member
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Activity: 128
Merit: 10
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May 20, 2017, 02:51:29 PM |
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Hello everyone .
Maybe you can help me .
I did yesterday 3 transaction to Bitpanda.
ID 194758bd58a992d4e3746201473231d96fe8bf84a68025b8596d23ad454633ce
ID ebf0da0eb71f503ebf26b14e11083d8bd562266ad19eb07f6ab9e4e7cd80108b
ID 19451e0a90d6c43ebaee47820b95c8166600b53224bfc2c9e0104f5c8c25dc64
But the transactions, are not confirmed since yesterday
Can someone help me ?
Mfg Scooter32
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BitPanda.com
Full Member
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Activity: 191
Merit: 200
Bitpanda Support
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May 20, 2017, 03:06:49 PM |
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Hello everyone .
Maybe you can help me .
I did yesterday 3 transaction to Bitpanda.
ID 194758bd58a992d4e3746201473231d96fe8bf84a68025b8596d23ad454633ce
ID ebf0da0eb71f503ebf26b14e11083d8bd562266ad19eb07f6ab9e4e7cd80108b
ID 19451e0a90d6c43ebaee47820b95c8166600b53224bfc2c9e0104f5c8c25dc64
But the transactions, are not confirmed since yesterday
Can someone help me ?
Mfg Scooter32
You sent the transactions with a very low fee so the bitcoin network did not confirm them yet. Practically the coins are still on the sending address until a transaction confirmed that they were moved. This didn't happen yet.
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Scooter32
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May 20, 2017, 03:23:40 PM |
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Ok thanks, then I have to wait.
Why the fairies were so small I do not know unfortunately
Yesterday , 2 other transactions were done by my Wallet and they were confirmed in 30min
P.s Can anyone push the transaction?
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BitPanda.com
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Activity: 191
Merit: 200
Bitpanda Support
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May 20, 2017, 04:53:31 PM |
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Ok thanks, then I have to wait.
Why the fairies were so small I do not know unfortunately
Yesterday , 2 other transactions were done by my Wallet and they were confirmed in 30min
P.s Can anyone push the transaction?
In your shoes I would wait some more. If nothing helps then you might try to send the funds again. The way depends on the wallet you use.
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Davnichan
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May 22, 2017, 07:55:23 PM |
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Hi
On BitPanda today I bought some Bitcoins and then withdrew them to another address, details below:
PID 534767836877073390 Timestamp 2017-05-22 19:53:48 Ordertype Withdrawal Amount Cryptocoin -0.17205541 BTC Wallet deposit fee +0.00000000 BTC Status Pending
Hours later and it still says Pending- is this something I should ex[ect and if so for how long? What can I do?
Thanks
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TwinWinNerD (OP)
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Activity: 1680
Merit: 1001
CEO Bitpanda.com
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May 22, 2017, 07:57:06 PM |
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Sorry for the delay, should be processed in a minute! Small backlog to clear
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shewasfourteen
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May 23, 2017, 12:20:46 PM |
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Verification process by VIDEO ident takes about 15 minutes. Great
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BitPanda.com
Full Member
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Activity: 191
Merit: 200
Bitpanda Support
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May 23, 2017, 12:53:02 PM |
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Verification process by VIDEO ident takes about 15 minutes. Great
Sorry, that's out of our might. The current price of bitcoin rocketing as well as altcoins serves a lot of work for us and the services we use.
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shewasfourteen
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May 23, 2017, 01:51:09 PM |
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Verification process by VIDEO ident takes about 15 minutes. Great
Sorry, that's out of our might. The current price of bitcoin rocketing as well as altcoins serves a lot of work for us and the services we use. That was a compliment:)))
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TwinWinNerD (OP)
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Activity: 1680
Merit: 1001
CEO Bitpanda.com
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May 23, 2017, 05:25:39 PM |
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Let me express my disappointment with customer support at BitPanda while dealing with an unpleasant situation.
Long story short, I have used BitPanda many times in the past and recently I had done the mistake of using a different credit card than the one I always used before to purchase my BTC. Due to this, BitPanda didn't release any funds which is ok, I understand, those are the rules of the game. They requested a copy of my ID and my CC to see I am in possession of such card. Several hours after submission all was good and I had the BTC in my wallet.
Time went on and I decided to buy some BTC again and remembering what happened last time I made sure to use the card I used every single time before I once mistakenly used the 2nd card. I paid for the BTC and I was again welcomed by the same message saying I have used more than one card and I should send all documents again to prove I am the owner. I would like to repeat this is the card I have used every single time before that. Being in a hurry I gave up and decided to go with the flow, I submitted all that was requested. Now we are 24 hours later in the story, I have submitted a query asking if the situation is ok and whats the estimation on releasing the funds (which I have bought using the card that I used ever since the beginning of my BitPanda journey) and my funds still are not cleared nor did I get any kind of reply.
I would like to say that I am disappointed with the approach mainly due to the fact that this is a fast pace environment, a sensitive one because peoples money involved (which bothers me the most - that I didnt receive any proper feedback) and also my funds are held because I used the one card that I have used ever since I first signed up for BitPanda therefore I refuse the claim that this is a card that is unknown to the company.
If anybody would like to look into my query and persuade me BitPanda is worth further running my money through these are the details
Order ID: 705208334507634400.
Also, it would be nice to hear if all is ok.
Thank you
Fixed, the problem is that our system enforeces this very strictly, so with 3 cards this can happen easily. Shouldn't happen in the future anymore for your account. Regards
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zoza14
Jr. Member
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Activity: 79
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May 25, 2017, 06:47:54 PM |
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Hey Twin,
I have sold some BTCs by using SEPA transfer option on Bitpanda. When will it be processed? I can't find anywhere processing times for orders. Will I receive SEPA in my bank account tomorrow? I do hope so as I need money kinda urgently.
Thanks a lot!
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TwinWinNerD (OP)
Legendary
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Activity: 1680
Merit: 1001
CEO Bitpanda.com
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May 25, 2017, 06:50:05 PM |
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Hey Twin,
I have sold some BTCs by using SEPA transfer option on Bitpanda. When will it be processed? I can't find anywhere processing times for orders. Will I receive SEPA in my bank account tomorrow? I do hope so as I need money kinda urgently.
Thanks a lot!
Hello zoza14, sorry for the delay, there is some delay and in addition there is a bank holiday today in Austria. We will try to get it out asap tomorrow morning so it's in your account fast. Regards
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zoza14
Jr. Member
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Activity: 79
Merit: 1
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May 25, 2017, 08:08:47 PM |
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Hey Twin,
I have sold some BTCs by using SEPA transfer option on Bitpanda. When will it be processed? I can't find anywhere processing times for orders. Will I receive SEPA in my bank account tomorrow? I do hope so as I need money kinda urgently.
Thanks a lot!
Hello zoza14, sorry for the delay, there is some delay and in addition there is a bank holiday today in Austria. We will try to get it out asap tomorrow morning so it's in your account fast. Regards Please do so Twin. Please send it out first thing in the morning. I know you are a straight up guy and that everything will be fine and done quickly, I know you from my days in NXT, from the beginning really. Thanks a lot!
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Baaahnz
Newbie
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Activity: 2
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May 26, 2017, 10:45:14 AM |
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Hi,
I made an order 2 days ago, which needed ID and card verification, which has been sent. (I accidently used a different card for my previous order, but for my most recent one used the initial card i used for first purchases..)
I've herad nothing back via email or twitter still, please is anyone able to help? Starting to get a bit nervous.
Order ID: 810504819267824251 Payment Ref: 9808962144
Many thanks in advance!
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TwinWinNerD (OP)
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Activity: 1680
Merit: 1001
CEO Bitpanda.com
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May 26, 2017, 10:46:53 AM |
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If you use more Creditcards than are allowed, the verification of the additional ones can take longer time. Don't worry it will be processed if everything checks out Regards
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Baaahnz
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May 26, 2017, 10:51:55 AM |
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Wow I must say thank you very much for the swift reply Twin, much appreciated.
Understood, are you able to give any ETA or does it vary quite a lot? Are you also able to confirm, this is the card i used for my first purchases.. i then used a different one by accident that i got verified, i now used the first one again.. is it ok to just use the initial card once this is verified too?
Many Thanks
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CraigWrightBTC
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May 26, 2017, 11:00:50 AM |
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It is good service the people can buy bitcoins and altcoins use neteller and skrill for payment method i hope on there the fees of transaction are not too expensive, because as we know the fees transaction use revisible payment on this forum are expensive although that is high risk accept skrill and neteller on there.
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