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Author Topic: [ANN] www.bitpanda.com Buy/Sell ETH/BTC with Visa Mastercard Neteller Skrill  (Read 96088 times)
ppz
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December 09, 2017, 07:39:36 PM
Last edit: December 09, 2017, 11:20:31 PM by ppz
 #501

EDIT:

Solved, thank you

----

Hello TwinWinNerD,

I'm a happy customer of BitPanda, I think it's OK if a provider has a bit bigger spread when everything works flawlessly, but today I have a problem.

Can you please check my ETH deposit transaction with PID <<edited>>>.
It has several hundred confirmations but after several hours it still has a pending status on your site and the funds are not available.

Thanks in advance.
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December 10, 2017, 06:57:56 PM
 #502

Question to OP:  how fast normally your service deliver Ether from your wallet to another Ether wallets? Thank you!
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December 11, 2017, 01:33:00 PM
 #503

Hey i send you a private message can you please help me about an issue that i currently have
Shaine19862
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December 11, 2017, 09:49:02 PM
 #504

Hi,

Gold User here, I've done some transactions and everything always went smoothly until yesterday.

Deposit blocked for 12+ hours, no replies from support. Already losing money with this.

Really disappointed with the service now.

Please check emails from me, PID F949340323809627115

Mário

Support already notified you, that the deposit will be refunded. Please see the mail for more details.

Regards

I have a Issue asweel. I sended allready an Email but no Respond no Money or Botcoins. Nothing...

Your ticket (95290) has been submitted and will be reviewed by our support team shortly.

Ihre Anfrage (95290) ist eingegangen und wird von unserem Supportteam überprüft.

Can anyone help me?
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December 12, 2017, 01:33:15 PM
 #505

Dear operator,
I made a deposit on BITPANDA by bank transfer on December 6th but to date nothing has been credited to my bitpanda account, why? How long will I have to wait again?

My ticket: 94523
zakirazak
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December 12, 2017, 03:08:28 PM
 #506

from Malaysia, to the confirmation I received this message "Sorry, our service is not available in your country, but you can not confirm it to the silver level."
so how Huh? very confius to buy, when can not verification

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December 12, 2017, 03:15:16 PM
Last edit: December 12, 2017, 10:37:47 PM by Dave777
 #507

Ich habe seit gestern ein problem mit meiner bestellung.Es heist, weil ich 2 accounts habe sei dieses problem aufgetreten.
Auf die von Bitpanda geforderte erklärung wurde bis jetzt nicht reagiert.
Was kann ich tun?
Wie kann ich meinen alten account löschen?
Wie lange kann die überprüfung in solch einem fall dauern?

Bestell ID : T487612200973024145
Datum : 2017-12-12 01:00:11


--Edit-- 12/12/2017-23:36

Bestellung ist abgeschlossen hab die bitcoins auf meiner wallet!!
Scheint wieder zu funktuonieren!!

bitcoiner68
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December 12, 2017, 03:35:23 PM
 #508

I've made a deposit on the 5th from my bank to the euro wallet and have not had any information on what is going on! No responses from anyone!
It's been stuck on pending for over a week... Not the service I was expecting.
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December 12, 2017, 06:20:38 PM
Last edit: December 12, 2017, 08:46:25 PM by Shaine19862
 #509

Ich habe seit gestern ein problem mit meiner bestellung.Es heist, weil ich 2 accounts habe sei dieses problem aufgetreten.
Auf die von Bitpanda geforderte erklärung wurde bis jetzt nicht reagiert.
Was kann ich tun?
Wie kann ich meinen alten account löschen?
Wie lange kann die überprüfung in solch einem fall fauern?


Habe ähnliches Problem seit gestern. Habe eingezahlt mit dem Konto von meiner Mutter da ich für Online Banking die Daten ausm Kopf weiß. Habe denen alles gesendet per Email was verlangt wurde. Warte seit gestern auf eine Nachricht. Bisher waren die 70 Euro die ich eingezahlt habe auf die Strasse geworfen.

Danke Bitpanda

Bestelldetails

Datum 2017-12-11 19:32:09
Bestell ID T517609236257141559
Ticket Number: 95290

Edit: Datum 2017-12-12 21:45  ---> Keine Antwort auf Support Ticket, 70 Euro bzw Coins verloren
Highquality
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December 12, 2017, 09:42:39 PM
 #510


Hello,

I made an ETH deposit

but my balance is not replenished

transaction successful

Check, please
Shaine19862
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December 12, 2017, 09:45:33 PM
 #511


Hello,

I made an ETH deposit

but my balance is not replenished

transaction successful

Check, please

as you see they dont care about us.  they can work with the Money for free^^
I waiting over 30 Hours for an answer to my Ticket.

Ticket Number: 95290
Highquality
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December 12, 2017, 09:51:05 PM
 #512


Hello,

I made an ETH deposit

but my balance is not replenished

transaction successful

Check, please

as you see they dont care about us.  they can work with the Money for free^^
I waiting over 30 Hours for an answer to my Ticket.

Ticket Number: 95290

this is very bad

I regret sending my ETH  to them

now I have to waste my time on this problem

I will never use this service again...
Shaine19862
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December 13, 2017, 01:43:22 AM
 #513


Hello,

I made an ETH deposit

but my balance is not replenished

transaction successful

Check, please

as you see they dont care about us.  they can work with the Money for free^^
I waiting over 30 Hours for an answer to my Ticket.

Ticket Number: 95290

this is very bad

I regret sending my ETH  to them

now I have to waste my time on this problem

I will never use this service again...

Never again Bitpanda. I will contact Court next Days and get my money back. I dont care^^ If they will have trobule about Dollar 70 its their probem. For me its like 30 Minutes to do this. Im not able to spend my Money to Timewasters Bitpanda.
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December 13, 2017, 06:57:53 AM
 #514

Can Bitpanda please confirm that some german Banks refuse transactions to your account using IBAN/BIC.
time.bender
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December 13, 2017, 07:34:23 AM
 #515

Hello, BitPandas

Have you some sort of support of any kind? On webpage is very sucesufoly hidden. On webpage can’t find anything.

And my problem. If I try to buy or sell coins after pressing the button I am back on login page with warning “Access with TOR is not allowed“?
Not to mention that my IP is static and few years the same.

Now what? I am stuck and can’t do anything. Just watch my wallet.
Even withdraw the money is problem…  Huh


Regads
          TB
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December 14, 2017, 02:43:50 PM
 #516

Hello, i dont understand i have buy for 50€ btc but i receive only 34€  Huh
Why fee are so high ?? 16€ for one transaction ?? Pff


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December 15, 2017, 04:27:55 AM
 #517

Hi guys,

Hope you can help. I use Bitpanda quite a lot. Today I started an order and I kept putting in wrong number and then ran to the bathroom. When I got back there was 1 minute left on the timer. I paid successfully with my credit card and money has left my bank...however I got an email to say the order was cancelled. I think it cancelled as my payment was made. So now I have no litecoin (what I ordered) and I am missing my money?

Hoping you can help.

Thanks
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December 15, 2017, 11:39:31 AM
 #518

Hello TwinWinNerD,

Sorry to bother you again but my transaction status is now canceled. I haven’t received my lost BTC back either. I’ve also tried looking up the transaction on other blockexplorers and no evidence there.

If you could let me know if this is also normal or not or know of a solution, I would really appreciate it.

Thanks,
C

If the transactions were dropped from memory pool and thus un-confirmable. We will send the BTC out again with a much higher fee of course. There should be a solution tomorrow. Sorry for the hassle, the Bitcoin network is sometimes a fickle bit**.

Regards

Regarding transfer 456164555876959247 and ticket ticket 95040

I have just seen that instead of refunding the pending payment you have taken the money from my bank account and now it appears as a charge on my balance.

As this is taking a lot of time please consider making a faster refund or paying me in bitcoins as im a trusted and verified customer, ill be happy with any option you choose but please give me some information.

I keep waiting your feedback
Regards.
drag33
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December 15, 2017, 06:57:23 PM
 #519

hello

how long does it take i sent eth from my wallet to my other wallet "bitpanda" that's it 4 hrs 55 mins ago and has not happened yet.
forward and confirmed by "etherscan.io"
it's normal in "bitpanda" or not

cordially
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December 16, 2017, 12:46:34 PM
 #520

I just created my account in BitPanda willing to sell ether for neteller instead of changing them first to bitcoin to avoid paying so much fees. The website is a trusted one but when reading all the occured issues above, i think again. I don't know how things works in your website but i need a confirmation from you DEV or from regular users.Thanks



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