[ANN] www.bitpanda.com Buy/Sell ETH/BTC with Visa Mastercard Neteller Skrill

[kenipar67]

Hello kenipar67,

I answered your ticket and took it over. Please answer to the ticket if you need to send infos.

Best regards,
Sebastian
Team Bitpanda

The money is in my bitpanda account, thanks for your help

[1715126743]

1715126743

[DONcoinDEV]

is PAYPAL still supported?
because i wana sell some BTC but didnt find any PAYPAL option and i search in google that BitPanda support PAYPAL
please reply

[kxygol]

Hi,

i saw in your website when i want to register, only EUROPE account can BUY BTC. because i'm from outside EUROPE but want to buy BTC.
can i still buy BTC from you?

Thank You

[BitPanda.com]

Ich hab gestern 50 € Bitpanda gekauft, hab dann BTC geholt und konnte diese dann nicht beheben. Habe dann die BTC verkauft und wollte LTC kaufen, also eh noch mehr minus machen. Dann wurde eine Bestätigung per Telefon verlangt. Die Nummer existiert jedoch nicht mehr.
Kann ich mir die 50 € jetzt aufzeichnen oder kann man meine Nummer ändern ?

Sind sicher schon einige Tickets offen, weil ich dachte euer Chatfenster ist ein Livesupport , das hier ist die erste Ticketnummer:114221

Wär super wenn das endlich gelöst wird, bevor der kurs weiter steigt und ich letztlich 10€ für meine 50  € bekomme.

Hallo guglhupfrudi,

soweit ich sehe wurde das Problem bereits mit dem Support gelöst. Wenn du noch Fragen hast antworte einfach im Ticket.

Beste Grüße und ein frohes neues Jahr,
Sebastian
Team Bitpanda

is PAYPAL still supported?
because i wana sell some BTC but didnt find any PAYPAL option and i search in google that BitPanda support PAYPAL
please reply

Hello DONcoinDEV,

unfortunately paypal changed their policy so we can't offer them anymore.

Best regards and a happy new year,
Sebastian
Team Bitpanda

Hi,

i saw in your website when i want to register, only EUROPE account can BUY BTC. because i'm from outside EUROPE but want to buy BTC.
can i still buy BTC from you?

Thank You

Hello kxygol,

unfortunately that won't be possible because you will not be able to verify to level bronze already.

Best regards and happy new year,
Sebastian
Team Bitpanda

[ashler]

Hi,

I am so far satisfied with BitPanda but I'd like to clarify something: is the fiat currency (i.e. the EURO stored in our Euro Wallet) insured?

In Coinbase they have this disclaimer:

Fiat Currency

Coinbase stores all customer fiat currency (government-issued currency) in segregated, custodial bank accounts. The funds held in those accounts belong to Coinbase’s customers - not to Coinbase.

If you are a United States resident, your Coinbase USD Wallet is covered by FDIC insurance, up to a maximum of $250,000.

Even if Coinbase were to become insolvent, the funds held in the custodial bank accounts could not be claimed by Coinbase or its creditors. The funds held in those accounts would be returnable to Coinbase’s customers.

Do we have the same protection for our money in the Euro wallet?

Hi BitPanda, still waiting for a confirmation on this. Thank you.

[siddartha1492]

The service is surely a very useful one. But sadly only available to Europeans I guess. I think Bitpanda team should expand its area of operation and allow other countries to buy/sell cryptos using fiat. Between I think you guys are severely lacking the marketing element.

[tfououkoi]

Hi,

Is it just me, or transfer ETH takes a lot of time today ? Still waiting for 2 transfers done more than 1h ago. it does not appear on etherscan either.

PID's :

C822653926035989463
C174783789736398176

Thanks

Chris

[PrymeTyme]

Hi,

Is it just me, or transfer ETH takes a lot of time today ? Still waiting for 2 transfers done more than 1h ago. it does not appear on etherscan either.

PID's :

C822653926035989463
C174783789736398176

Thanks

Chris

HI , same here , transfered two hours ago ... etherscan is also unable to locate the tranasction hash..
i noticed my bitpanda wallet went into "maintenance mode" thou

[tfououkoi]

Hi,

Is it just me, or transfer ETH takes a lot of time today ? Still waiting for 2 transfers done more than 1h ago. it does not appear on etherscan either.

PID's :

C822653926035989463
C174783789736398176

Thanks

Chris

HI , same here , transfered two hours ago ... etherscan is also unable to locate the tranasction hash..
i noticed my bitpanda wallet went into "maintenance mode" thou

thx for your feedback, glad I'm not the only one 

[DenisSkibi]

Hi,

Is it just me, or transfer ETH takes a lot of time today ? Still waiting for 2 transfers done more than 1h ago. it does not appear on etherscan either.

PID's :

C822653926035989463
C174783789736398176

Thanks

Chris

HI , same here , transfered two hours ago ... etherscan is also unable to locate the tranasction hash..
i noticed my bitpanda wallet went into "maintenance mode" thou

Have the same issue, transaction status is"finished" and the ETH is gone and nowhere to be found. Transaction hash is also not available. My ETH wallet went also in a maintenance mode - any news regarding this problem?

[tfououkoi]

For info, on my side it was manually accepted transactions, and you ?

[PrymeTyme]

Hi,

Is it just me, or transfer ETH takes a lot of time today ? Still waiting for 2 transfers done more than 1h ago. it does not appear on etherscan either.

PID's :

C822653926035989463
C174783789736398176

Thanks

Chris

HI , same here , transfered two hours ago ... etherscan is also unable to locate the tranasction hash..
i noticed my bitpanda wallet went into "maintenance mode" thou

Have the same issue, transaction status is"finished" and the ETH is gone and nowhere to be found. Transaction hash is also not available. My ETH wallet went also in a maintenance mode - any news regarding this problem?

my transaction got confirmed ..

[tfououkoi]

Same

[krstps]

Same problem here, sent out ETH, shows as Finished.

No ETH and can't be found @ etherscan "Sorry, we are unable to locate this Transaction Hash"

 

[ElmetElmet]

Tried to verify for a gold level today, unfortunately the website changes to German language, in which I am not very fluent. Any chance for it to be done in English?

[Eurofighter]

I dont get a Email for the sent confirmation

[abiomo007]

Hi Team Panda,

I have an open ticket (121966)  which urgently needs attending to relating to the transaction (trade:511176085736379610) that is awaiting your manual approval now.

Could you please approve it asap, please?

Many Thanks in advance for your speedy resolution.

[BitPanda.com]

The service is surely a very useful one. But sadly only available to Europeans I guess. I think Bitpanda team should expand its area of operation and allow other countries to buy/sell cryptos using fiat. Between I think you guys are severely lacking the marketing element.

Hello siddartha1492,

every new country means new regulations we have to take care about. Also at the moment we have to adapt to the immensely high new influx of users coming to Bitpanda. We want to grow safely and adapt to new needs on the way.

Users worldwide can sell coins on Bitpanda.

Best regards,
Sebastian
Team Bitpanda


Hello ashler,

please send us an email to support@bitpanda.com and we will forward your question to our security department.

Best regards,
Sebastian
Team Bitpanda


Hello PrymeTyme, tfououkoi, DenisSkibi and krstps,

Is everything resolved now? We are sorry about the lately hickups of ETH. Our node had some performance problems and our developers work on it to fix it. The maintenance mode was unplanned and needed to be applied in order to prevent further confusion. At the moment we slowly were able to make it more stable and adapt to the new higher performance needs.
We are sorry about the delays.

Best regards,
Sebastian
Team Bitpanda


Hello ElmetElmet,

our developers already have this point in their plans.

Best regards,
Sebastian
Team Bitpanda

I dont get a Email for the sent confirmation

Hello Eurofighter,

Unfortunately we can not help you here. Please let us know the ticket id of your email ticket you sent to support@bitpanda.com.

Best regards,
Sebastian
Team Bitpanda

Hi Team Panda,

I have an open ticket (121966)  which urgently needs attending to relating to the transaction (trade:511176085736379610) that is awaiting your manual approval now.

Could you please approve it asap, please?

Many Thanks in advance for your speedy resolution.

Hello abiomo007,

Everything seems to be resolved already. Do you have any more questions?

Best regards,
Sebastian
Team Bitpanda

[iMish]

hello,

any chance adding amazon.fr gift cards soon?

Regards

[Miner1985]

Hi bitpanda

My ltc withdrawal is showing as pending with 0 confirmations for hours now with no sign of the ltc anywhere but it has left my wallet.
Pid C228269910113701639

What's going on?