**UPDATE**
His username is rockyram . He has had issues with other rentals from the hsitory I see, so he either uses crappy pools or is just a moron.
He is playing games as it was mining temporarily and then the last number of the stratum address :xxxx was deleted. Therefore disconnecting the rig again.
I have informed such renter about activities and have given him a fair warning. I have also told him no refund will be issued as this is his own problem and is easily fixable.
A Mining Rental Site Is not the place for monkey games unless you just like throwing your money away. We will not tolerate this type of behavior.
Thanks. I even tried to help him on the previous rentals with figuring out why the rig wasn't working 100% stably and he just did not want to hear it or my help.
Childish.
Thanks for taking care of it.