CasinoGuru does not mediate sportsbetting-related cases. They will not handle the case.

AskGamblers does mediation to sportsbetting-related cases, so yes, [to answer OP's question above about sport betting branch] they have that "branch", but apparently sportbet.one is not on their list.

I initially suggested a mediator because I take a quick look at AG and found sportbet is on their list. I didn't take a deeper look into their page. Upon looking at them just now, it came to my awareness that not only it's sportbet[dot]com [not [dot]one], it's also terminated from AG due to the lack of response.

There are other gambling ADR bodies besides AG and CG, but I also didn't find sportbet on them.

OP, though FJ already made their ruling and they're within their right [as per agreed on the ToS], if I may get a further context from you to better understand your situation,

They allows you to verify through WhatsApp call. Unlike the Thailand phone number, WhatsApp phone are connected to your main phone number and it works without having to have the SIM card to be active and inserted to your device, i.e. your WhatsApp will still be active even when you're in Thailand with Thai phone number. All it needs is an internet connection. I am interested to know why you opted out from this method?

Second, do you mind to inform us your original residencies?

Were you previously limited and/or blocked from other casinos? In case you don't know, they are all "connected" through their game provider. So if you're found abusive and/or cheating a game or two in one casino, chances are, you're already marked by the game provider and it'll follow you through several other casinos.

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Kirito89 handles these things. I'll PM him.

And OP, for the time being, I'll advise against going to CG or AG, let's see if we can sort this out, if it's just a misunderstanding or if you're actually play a big part in this situation by having other accounts on other casinos like what I asked above. We try to deescalate things here, not escalating things and complicate matters by making casino's representative having to answer to several media for same situation.

If we can't get it resolved here or if there are other things that's outside of our scope, or if the de-escalation attempt failed, only then will I suggest you to reach mediator.

Anyone interested to tell him what really happens? No? 'kay...

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Umm...? Sugar Cube, do you aware of what really happens here? With the flag? No? Sweaty, the flag is about you, you have a flag, your account is flagged.

Then it's paradoxical, no? People will not able to speak modern gambling until they have played the game, and they can't speak about modern tactic gambling until they have played unlimited money generator, yet at the same time you are not advising people to play them.

Not trying to defend betcoin, but I personally think it's explaining enough, isnt' it?

Your account was disabled due to the game provider's request. Given the fact you provide that you use multiple betting sites throughout your life, it's very possible that the game provider took the action from your previous plays on other casino. They are all interconnected to certain level.

I will not venture deeper into what happened to you and other previous casinos and will strictly talking about what happens with Betcoin for this moment. Based on the screenshot you provided, their explanation actually heavily implies a possible situation that Betcoin goes to a length to ensure fairness to you.

When a provider ask for investigation and found an account guilty [thus, asked the account to be blocked], it's not uncommon that it entailed with confiscation of amount won. The game provider refused to "liquidate" the amount won and allows the casino to credit it to the player's account.

Given you actually got your fund paid in full, I guess betcoin actually paid you from their own pocket, as your winning were most likely actually being confiscated by their provider. And to say that you have to hunt them down, I think it's a tad bit overdramatic and exaggeration, as they'll still reply you within 24 hours, regardless you create a complaint here or not.

I hope this clarifies many things and removes any doubt left from this case.

Oh, please learn to quote properly.

Yes.

FJ's wager requirement for sportsbetting is 0.5x of the deposit. OP deposited 1,200 USD and wagered a total of 1,201, according to his betting history. It's all there on the screenshot he provided [sans the wagering requirement, which I memorized from previous case and took the snippet from their site]

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To clarify, your email is not disposable, you're still using and have access to it up to this day, but the number you use to register was indeed a disposable number because you were in Thailand when you're required to verify the account creation?

Ok, so it's pretty clear to you now that you misunderstood what I asked? Is it possible for you to provide that betting history I try to see in order to get a better grasp of this situation and cover this ground?

Correct me if I'm wrong, but the point of this thread [the incorrect title aside] is to ask for the community to at least give new platforms chances to prove themselves before labelling them as a scam and the likes? That you even proposed that perhaps mods can use escrow just to assure the community that these new platforms will not run with community's fund, that they're here to stay?

I believe you too can find the irony that when asked further details about this new innovative project, your answer is basically, "try it yourself". Last time I check, that's not how to prove people that your platform [or any platform] will not rug-pull them.

I'll notify their representative here to get a better understanding of what happens, from their side.

Did you use what they claimed, though? Disposable email and/or phone number?

And to address the matter I quoted above... actually, you can see to it yourself, that your account is secured before you start anything. There are a lot of players from many different casinos on this forum that performed KYC [on reputable casinos, of course] prior to playing to be sure they will not face such situation.

Oh? Do I understand correctly that explanation is actually already given to OP about why he got his account [initially] restricted and --upon KYC completion and you fulfilled your obligation to OP by allowing him to take his funds-- permanently closed? So this statement by OP is rather incorrect?

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OP, betcoin will not share the email being referred here as they highly valued their players privacy. If you can provide us the said email and disprove them, that explanation was not given to you on any correspondencies up to this point, it'll be nice.

Otherwise, everything is cleared.

Well, to be clear, actually, everything got cleared when they refunded you, there is no scam happens from their side from that moment and this accusation become rather invalid as the problem got cleared, thus, resolved.

I'm very interested to know about how do you propose the forum to take action against Kineko, given --as far as I know-- they don't have any official reps here and there is no warning can be placed against them in form of negative feedback or flags. So... how?

To be sure there is no misunderstanding, this is a feedback given when you look for your betting history from 5 to 6 a.m. on 7th of May? You played more than 1,000 rounds of games within an hour?

While we're at it, can you also provide your withdrawal history?

To clarify, is your account deleted or disabled? Your title said "deleted", but the opening post said "disabled", and those two terms seemingly used interchangeably and loosely throughout this thread, even though there is a huge difference between them.

To have an account deleted means it got completely removed from the service, access is permanently revoked and there is no way to recover the account.

To have your account disabled means they temporarily restrict access to your account, usually until some actions from your side are taken, and you'll regain access once everything cleared out. There are several possible reason that pushed a casino from taking this action, ranging from having their KYC check, a request from their game/sport provider for investigation, to something as simple as they trying to secure their player's account on the player's behalf, maybe from an access from unknown IP, or perhaps [if I may ventured a guess for your case] an accidental click to cancel withdrawal instead of the approve button upon email confirmation.

I see that a screenshot of message saying your account is disabled [or deleted] has never been provided on this thread. Perhaps you can supply us with it? It'll clear up several things.

If you could bear with my train of thought for  a moment, though there is a likelihood that a bet was not settled due to it being requested to be held by the game provider for investigation or a bug that made the bet unaccounted, I think both scenario was quite unlikely since the JSON bet archive recorded that it's been settled. Nor that Stake tries to manipulate the bet for that amount, as I am sure it's rather pennies for them.

Now, I completely understand what you try to convey with the screenshots, that your balance as per when you contacted their support did not match with the amount in the xls. However, due to no visible time stamp on that screenshot, it make things rather difficult for people overseeing this thread to be sure when did that conversation exactly take place.

To disprove any suspicion of possibility of manipulation from your side, and/or to clear any doubt of misunderstanding or glitch or whatever other possibilities, given that [I have to read between lines, since you didn't give direct answer] you're from India, do you mind to provide a screenshot of bets like this one below, but from roughly from 05:00 to 06:00 on 7th of May?



Also, screenshots of your withdrawal history will be very much appreciated if you can provide us such.

A bit curious and it might help, might be not, are you from Indonesia or India? I am asking because the reward displayed were in "Rp", IDR, Indonesian currency, but the geotag of your casinoguru placed you as Indian. If you're an Indian, the displayed currency should be "Rs", INR.

I am just trying to determine the time difference between yours and Stake's internal system and --from it-- ask you to show the screenshot of record like below in a more accurate section.



As you can see, if we judge from the betID, the history you showed here [226610268719, 226610531383, and 226625866816] to prove the difference in balance and your waiting period were actually way too far from the one being the issue here [226468768438], thus, the section being screenshoted and provided here is quite likely to be incorrect section.

IIRC, Stake has their own system clock [and IIRC, like most website, it's on UTC +0], so what's shown to happen at 7th of May, 00:04:29 on their JSON log might show as 05:34 if you're accessing from India [UTC +5.5], or 07:04 [UTC +7] if you're from Indonesia. Those time are in A.M., ante meridiem, the bet log you provided were from a time span of 05:18 - 06:55 P.M.

If my inquiry is a bit too confusing [and I think it has a potential to be, thus I ask where are you accessing stake from, to simplify matters], for now, telling me the region where you accessed those bets from will probably be helpful.

Three things,

One,


All threads are moderated by admins [well, and mods], in the sense that they monitor the discussion happens are according to forum rules, but that's the length of mods' and admins' duty, they are not moderating scam in a sense that they take actions to prevent scam from happening. That's each user's duty to do their own DD and use certain percentage of their common sense to detect a scam.

Case on point: your thread gets "moderated" and moved to reputation board because mods monitored them and see that it fits there better.

But let's amuse your idea for a brief moment, how much exactly do you have in mind that a casino needs to deposit to the mods to decrease these risk of scams? Either the amount escrowed is so low due to the low traffic of the casino [thus, low visitors and low risks of visitors getting scammed], or its as high as the moon that no casino will be interested to allocate such fund that they can otherwise place elsewhere.

Two,


I understand correctly [from a brief and very quick glance at your site] that what you offers is... a lottery?

Three, and I am not quoting any post for this part because it does not address to any specific post but rather in general, House Edge, ELI5, actually refers to a percentage gained by casino to ensure they're in profit, in a long term. It's in their name, "house" and "edge", a superiority gained by the host of an event. If that is not explaining enough, the other --less common-- name of house edge is "house advantage" or "casino advantage".

So the betID is there according to the bet archive, it's not missing, and it shows that your account won the correct value?

The problem is that when you reached to their live support here [as above] the amount was not credited to you, as can be seen that you only had 190 USDT in your account. But is it credited later after you reached their support, though?

Can we see your current balance and perhaps [to prove that you never withdraw any, so the amount are still the same and not deducted due to withdrawal instead of being uncredited] your deposit and withdrawal history?

LMAO, I just visited reputation board this minute and realized that OP also made a thread about this... thing.

Ironically, what OP tried to do gave the exact opposite of what he aimed for. He tried to disprove that he's part of a campaign abuser and multi-accounter, yet he somehow [I believe mistakenly] PMed me and made a fuss about it, though the one exposing and mentioning his name is Albon.

I think one of his alt must be also mentioned by me on this post, hence the angry PM... that I previously didn't bother to read, only glanced at, since I thought it was someone sending non-sense. It only made sense to me when I visited the reputation thread, saw a thread was made by OP's username, and recalled that few days ago this same username sent me two PMs.

"The fact that this thread was moved to scam accusations[...]"

That should explains why it goes below my radar and only popped out with almost two full pages [and resolved].

I believe it's mod who move it from gambling section [I assume it's where it originated from] to this board because the content fits this board better.

As for OP not marking this as resolved, since this thread finally made itself announced into my awareness, I'll add this to my list and mark it as resolved. I hope that'll help ease your annoyance of OP's response and lack of follow-ups to the development of this case.

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OP, please mark this as resolved and lock this thread. It'll be very much appreciated. And by marking this as resolved, it means editing the title and add a word "resolved" or its equivalence, not a small, easy-to-miss addition at the bottom of your opening post.