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Hi Dear player,
Happy Monday and let me handle this case for you. To be honest, it wasn't really clear what is the main reason of your complaint. I believe when you open a public scam accusation on the public forum you should have a valid reason, please send me your username and will try to help you as fast as I can. But I can tell from now that transactions might take up to 24 hours, in this case, you are kindly asked for your patience, but if you want more answers, I am here to communicate.
Cheers.
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Hello BTalkers!We love your passionate community, we love our community of players, and we love the cryptocurrency community as a whole. We have a lot of love to give, but you can't transfer love into your Bitcoin wallet, now can you? So on top of spreading the love, we're going to start spreading the Bitcoin: starting this month, we're giving away 1 BTC, just for making any sort of positive impact in the world of cryptocurrency.
The possibilities are endless. Off the top of our head, we thought a maybe instructional article or explainer video, trading tip or a meaningful infographic, a yoga class for stressed investors, a happy hour for stressed investors who prefer barstool yoga, or just a simple tweet! The impact doesn't have to be online — it could be underground for all we care — we just want to encourage community involvement and inspire would-be influencers to come out of their shell! (It could put a free Bitcoin in their pocket, after all.) TO WIN:Share your impact on Twitter with the hashtag #JACKMATE, and let us know by joining the Official FortuneJack Discord Channel, which, yeah, we have now. And it's awesome. And it's even better when there's free Bitcoin being handed out on it every month. (There's a lot of other benefits too, of course. You should check it out!) The more you impact, the better your chances of winning, and you have a new chance to win every month. And as a bonus, impacting your community is rewarding on a personal level in and of itself. So even if you don't win, you still win. Good luck, have fun, and we CAN'T WAIT to see what you come up with! Follow us on twitter for more updates and join our discord channel to participate in the contest.
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Dear BTCTALK community,
Due to planned technical maintenance on FJ wallets, you might experience some delays in deposits and withdrawals today. Our developer's team is up and working to incorporate update in the system as soon as possible. We want to kindly ask for your patience, all the functions will be restored in a couple of hours.
Cheers!
Thanks for letting us know and great to here that there's some updates in the system! Anything new/upgraded in particular that you could share with us? Keep up the good work! Hi Hhampuz, Nothing, in particular, it's just a planned update to stay fresh and up to date. |
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Dear BTCTALK community,
Due to planned technical maintenance on FJ wallets, you might experience some delays in deposits and withdrawals today. Our developer's team is up and working to incorporate update in the system as soon as possible. We want to kindly ask for your patience, all the functions will be restored in a couple of hours.
Cheers!
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I have been paid! I don't know why it would take 3 months and want to know why that happened? I was sure I wasn't going to be paid. complaining here and in emails is not enjoyable and should be preventable by a better run casino. I won't play at fortunejack again. I don't accept this treatment. https://bitcointalk.org/index.php?topic=2697105.new#newI have removed my negative trust. We are utterly sorry it took so much time, but explanations from me were followed. We have stated and posted here as well about changes in our fraud control team and system and as the check is finalised, we happily proceed the withdrawal. It's totally up to you to play with us or not in future, but I think the reasons of holding was understandable and as a player you have to feel more secure with us now, as our fraud control is completely brand new, up and running 24/7, making only fair decisions. Again, congratulations on the withdrawal, wishing this money to bring you more bucks through good investments, trading or maybe even gambling. Cheers. |
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I was shocked to find the bitcoins had been sent a few days ago. I thought I was never going to be paid. Why did it take so long?
Glad you enjoyed your winning Dice0001. As we already stated, there was a security check needed and after finalising process, your withdrawal went through. I would kindly ask you and administrators of the forum to move this thread to archive. Cheers.
Well, what if you have other similar cases like this and those people decided to forget/or keeps on waiting for the payment? (without posting a topic like this)
Would you still pay them?
Obviously, Yes! this has nothing to do with buzz, a security check is a security check and as already stated in many recent posts, we have modernised our fraud control team and system. After finalising the investigation, we are happy to proceed the withdrawal. |
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Hi Dear Community,We made amazing new friends recently, working hard to create a new fair client in the industry and we always support such a startups. They have produced this amazing timeline, documenting establishment and development of crypto gambling. We have published it on our blog even because our role in the market was valued and we appreciate it so much. Check the timeline out please, tell us what you think. Cheers, David.
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Hi JBurnz,
David here, a community manager for FortuneJack. I have to say, that we are really interested in your case study and our company only encourages research-oriented approach towards business and its role in constantly improving the product. I would kindly ask for the research, of course, I will check this thread on daily basis but also will write my work email in PM if you could send the full copy, that will be much appreciated. Also, we can start checking our data already, if you could write some bets you checked, our team is ready to get on business.
Regards,
David.
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Somehow someone got into my FortuneJack account two days prior to my last login and took my loss back on dice and then cashed out .003btc. They were able to change my email address and I can’t even do that when I go to my preferences. The message showing my email had changed was in my inbox on FortuneJack and it was sent to me when’s i logged in. I found this email in my junk folder unread: “Greetings, dear user. We are contacting you regarding your latest withdrawal. It was delayed by our system for security reasons as your account credentials (Withdrawal IP or Wallet Number) are different from your usual credentials. Please confirm that you were the person who made a withdrawal and your transaction will be processed right away !” So I don’t know how they were able to convince someone to let them withdraw and change the email all at the same time. I asked live chat and they didn’t reply at all even after sending screenshots of the emails, etc. Look how fast they turned a profit and withdrew. https://imgur.com/a/JHWiqIt looks like they have a ton of funds collected but I may be reading it wrong. They had to use a low fee so the TX is still pending from the ninth when the did it. Don’t suppose any admin at FortuneJack could double spend it with a good TX fee to get the funds back to me? They sent it to 1QHZjQHjVS4kbrQQLyswfzzsautWcHQtrh You Before sending it in a giant 15btc tx Hi dear player, We are very concerned about this issue, please can you write me your FJ username, so I do additional checks and open the VERY HIGH PRIORITY TICKET about the case. Cheers. Are you Max? If you are I got your reply already. You claim that I signed up four years ago using this IP (205.185.209.93) and then logged in with the same IP to withdraw this month. That IP is some VPN based in Arazona and I wouldn’t have used a VPN to sign up at all. That told me what i expected. My account wasn’t hacked. My username is adamintx but you don’t need to “look into it” anymore. I just wanted to see if y’all would stick to your story about me signing up and withdrawing from the same IP or admit the original mistake. No, its David here. I think Max is handling this case, so yes, there is no need for me involving. Max is a great person and professional, sure he will give you the most accurate answers. Cheers. |
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As I already stated, I am more than open to further investigation and making this investigation as transparent as possible. But I would really need a player to contact me and provide some more details. I am here all the time and you can reach me in PM.
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Dear Player, Please, Check your balance, there will be a good news for you  |
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Somehow someone got into my FortuneJack account two days prior to my last login and took my loss back on dice and then cashed out .003btc. They were able to change my email address and I can’t even do that when I go to my preferences. The message showing my email had changed was in my inbox on FortuneJack and it was sent to me when’s i logged in. I found this email in my junk folder unread: “Greetings, dear user. We are contacting you regarding your latest withdrawal. It was delayed by our system for security reasons as your account credentials (Withdrawal IP or Wallet Number) are different from your usual credentials. Please confirm that you were the person who made a withdrawal and your transaction will be processed right away !” So I don’t know how they were able to convince someone to let them withdraw and change the email all at the same time. I asked live chat and they didn’t reply at all even after sending screenshots of the emails, etc. Look how fast they turned a profit and withdrew. https://imgur.com/a/JHWiqIt looks like they have a ton of funds collected but I may be reading it wrong. They had to use a low fee so the TX is still pending from the ninth when the did it. Don’t suppose any admin at FortuneJack could double spend it with a good TX fee to get the funds back to me? They sent it to 1QHZjQHjVS4kbrQQLyswfzzsautWcHQtrh Before sending it in a giant 15btc tx Hi dear player, We are very concerned about this issue, please can you write me your FJ username, so I do additional checks and open the VERY HIGH PRIORITY TICKET about the case. Cheers. |
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Hey David,
I think I just found a little mistake on review of Fortunejack at latestcasinobonuses.com. I do not know who wrote the review, but it is written that the minimum deposit and withdrawal is 0.01btc while in fact it has been reduced to 0.002btc some time ago.
Maybe you can ask the reviewer to revise it, just a little afraid that people will a bit worry to visit and try Fortunejack because of this little mistake.
Hi Bitinity, Thanks a lot for mentioning this, will take a view and solve the problem. Cheers. |
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Dear Friends,
Thanks for understanding and respecting the decision. I wish you all the best.
David.
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