Hi NginUS,
    There is no suggested TSL setting because TSL has to be closely watched because if it is not it can cause serious losses. We largely discourage its use, it was a feature included because a small group of expert traders wanted to test some strategy, that's it.

If you do use it, I would suggest a very high number, but keep in mind that when TSL is triggered it shuts off the bot so you could miss a flash rally. I would personally just trust EMA to protect me.

I hope that helps, please let me know if you need anything at all :=).

Pablo.

Hi Saan1ty ,
   Interesting question. The bots Trailing Stop Loss (TSL) feature, does exactly that, it takes the highest value since you turned on the bot and sells all your BTC for fiat if price falls by the percentage specified.

I say this every couple of pages:  It is an easy feature to understand in principle, but it is very hard to use in combination with EMA and can result in losses if improperly set. The argument on this can go either way, if it were me, I would have my bot on a 30 or 15 minute interval and not use TSL; I would just rely on the bot to act correctly.

Now a lot can go wrong in a flash crash/rocket recuperation, there is no magic setting that will protect you against all cases. A shorter time frame will make the bot more reactive, but it could follow false signals and incur some losses. In the end, you can't look at this in single trades, even if we are discussing large market movements, you have to look at it in aggregate over time or you are really just looking at noise.

Please let me know if you need anything at all .

Pablo.

Hi ,
  Sure, happy to explain:

Your client just talks to the server to get the current data points, API keys
are not transmitted to our server.

That might change in the future, when we release hosting or remote
controls, but it will be optional and explicitly stated.

Please keep in mind that even if we had bad faith there is very little we could do as your keys should only have "Get Info" and "Trade" permissions.

Please let me know if you need anything at all .

Pablo.

Hey PapaMiner ,
  Yep, because EMA is a trend algorithm, the bot will only trade when the market reverses itself. Right now it is holding BTC and BTC is going up, so we are on the right track .

If you feel you need more time to evaluate the bot and see more trades, feel free to download another demos at the end of your week, you are no limited to one .

We have thought about putting a High Frequency Trading (HFT) bot out there, it's a lot more "showy" and customers tend to like it, but they don't back test very well. We will keep looking into it if we find a profitable algorithm however.

Please let me know if you need anything at all .

Pablo.

Hey WantaDuff ,
   It looks to me like you're on the right track there. The issue is that with so few funds your profit will fly under the radar as it will be in cents. For example, if you made 5% in a month that would be only 1.50 USD which you could think was part of the normal trading range.

Once you are more comfortable with the bot, I would suggest adding some trading funds, 150-250 USD is the recommended starting base.

Please let me know if you need anything .

Pablo.

Hi Nwfella ,
   If you look a couple of posts back I said I would make sure both you guys got your free month. Please PM me the email you used to purchase from and I will take care of it. I already PM'd Grinny, I'm waiting for his response .

Pablo.

Hi MicroFi ,
  Yes, it will be a separate service, but we do not have an estimated release date or an estimated cost yet; we are working very hard on getting it out the door ASAP. We will make it as cheap as possible though .

Please let me know if you need anything at all .

Pablo.

Hmm, looks like it's an expired link. Grinny, is that the link you get below the graph on your settings page?

Nwfella: please PM me the email you used to purchase, I will make sure you and Grinny both get an extra month .

Grinny: Please email me and we will figure out the issue with your link .

Pablo.

Hi MicroFi ,
     That message appears when the Mt. Gox API is lagging, usually due to a high trading volume. I understand you changed your currency to EUR and that worked out, which is great, but if you get the message again, please drop me an email at Pablo@Butter-Bot.com and I will be happy to help you figure out what's going on.

About EUR back testing, that's a possibility, not something we could do in the near future because we have a lot in the pipeline right now, but definitely something we can look into in the future.

Please let me know if you need anything at all .

Pablo.

Sure will . If it doesn't, it means that the subscriber has left the program, but in that case just email me, I'll be happy to ship whatever promo code we have on hand for any of you guys .

We're talking about the discount code here, your referral link never expires and you can use it to refer customers to Butter and you each get a free month.

Pablo.

Hey ,
  Ref link gets you each a free month, the code is needed for 10% OFF .

Pablo.

And Nwfella also gets one month free .

Pablo.

Hi Nwfella ,
   Glad to hear you're on board! Purchasing through the website is head ache free, feel free to give that a go. If you have any issues, just drop me an email at Pablo@Butter-Bot.com and I will take care of you post haste .

Pablo.

Hi PapaMiner ,
      Your subscription entitles you to free upgrades. As long as you maintain a subscription with us for a given product, you will get all new releases for free, that includes major releases such as Altcoins with V3.

Please let me know if you have any questions .

Pablo.

Hi ,
  No unfortunately not yet. As Grinny said, we will first push out hosting, then V3 with Alt-Currencies, and then hopefully we can devote some time to adding exchanges .

Please let me know if you need anything at all.



Pablo.

Kami,
    Thanks for the pic, I think I fixed it; that's a remnant from an old mis-label that Theymos fixed for us a long, long time ago.

Please let me know if you need anything at all .

Pablo.

Hi Kami ,
   Let me take your questions one at at time:

"1. The first post has your website and e-mail in an EDIT, but it's listed at "@(malware)". Is this the forum doing it? Is the site still safe?"

I'm not seeing this, could you post a screenshot so I can track it down please? www.Butter-Bot.com is safe.

"2. I would like to test the bot out with a start of about $500 and see how it goes from there. I get the impression that it's simply "set up" with the settings (be it my own or the suggested values) and it's basically "set & forget" after that? It automatically buys/sells? Or is it a notification, e.g. it mails you when the best times are to sell/buy but I have to press the button/verify it myself?"

The bot will trade by itself and it's best if left alone over the long term. You will get notification emails when a trade is executed or when a trade is imminent; you turn these off in the control panel.

"3. I'm gonna start with Bitstamp, how did this bot do in previous spikes and (small) "crashes"? E.g. Last April when it hit >200 and then crashed, or the few hours just after silk road was shut down? What about last month, with the 100 -> 200 rise?"

You can see this on the back testing engine with different settings, it's very easy to test and view, just download the demo, and if you have any issues with it drop me an email (Pablo@Butter-Bot.com) .

4. When I buy the bot, is there extra documentation available? About how the options work and what they do? I can't find that on the site currently. I'm a bit confused about what the "tick offset" option does. I saw some screenshots where it's simply at "0", so I'm not sure if that's an option that should be tweaked or not. It's not mentioned with the suggested values.

The demo and the purchased bot come with the same user manual, if you want to take a look at it before using the demo, drop me an email and I will send it to you.

Please do not hesitate to let me know if you need anything at all .

Pablo.

This is actually pretty great advice on the best times to fund your bot. I'm adding this point to our customer support wiki, if that's okay with you .

Before anyone asks, yes, we really want to release a forum/wiki for FAQ's etc. Will do as soon as we get some free development time .

Pablo.

Friends,
   We have just released a patched version of Butter-Bot to deal with an issue that could affect Reserve Trading on Mt. Gox. Only one instance of this issue has been reported because it only happens under very specific circumstances, nonetheless, this release fully solves the problem.

If you do not already have it in your inbox, please drop me an email.

Please do not hesitate to contact me if you need anything at all .

Pablo.