Roman has been at the Bitcoin Conference, that may have played a part in the delay.  I don't know what's up between Monday and today though. 

Although I have to say after talking to Roman this weekend in person, I'm much more comfortable with the whole situation.  I'm not saying I like it or that there's excuses for a lack of security practices on the bitcoin hotwallet, but I certainly have absolutely no doubts about this being some sort of scam on his part. 

I think if there's any way to salvage this properly, Roman will be working on it or trying to make it happen. Hopefully it will work out and he won't prove me wrong.  Although I did want to call him Carrot Top a couple times, but I figured that would be rude   I kid... I kid...

A little slower than usual. I still have not gotten my ACH withdrawal as of yet. Starting to get the jitters again. I withdrew HALF of my USD via ACH this past Sunday. it is now Wednesday and still nothing.

I will contact support today.

My ACH withdrawal has just been processed/received to the tune of $2000 USD. He's working on things.

You weren't saying that back when it was your money on the line too...

Is it just me or was there a part missing from his update about how people owed BTC would be repaid? I'm not sure its a good idea for the community to back someone who can leave unencrypted wallets on the server and when it gets hacked say "oops my bad. Your bitcoins are gone but good news you can deposit more soon and hope I do a better job securing them this time."

I'm pretty sure that's what was stolen.

Anyway, good luck on getting Bitfloor back up and running!

The past few days have seen much speculation as to what is going on. I have waited to post updates until I had a clearer understanding of how to move forward.

After careful consideration, ACH withdrawals of USD from Bitfloor will soon be re-enabled, with details to be posted on bitfloor.com. You are welcome to continue keeping your USD funds at Bitfloor if you choose to do so. I feel that this is the first step in rebuilding the reputation of Bitfloor and regaining the trust of the community. As I have previously stated, all USD funds are available as no theft of USD occurred.

I have filed reports with the FBI and the IC3 regarding the theft. It was a cybercrime and as such am following up with the proper agencies to attempt to track down the perpetrator.

Finally, I am pursuing all avenues for keeping Bitfloor operational and serving the needs of the growing bitcoin community. I appreciate the support I have received from many over the past few days and will keep everyone updated as new information is available.

cheers,
~Roman

I've personally met Roman a number of times, and even worked with him on a project (thewalletlist.com). I have significant funds with bitfloor (mostly USD, 5 figures), and I'm not at all concerned that he's going to run off with any of it. Dunno if that helps reassure at all. I totally understand the suspicion -- it's easy to get frightened and let your imagination run wild when your money hangs in the balance.

Also knowing Roman, $250k is probably not all that much money to him. It seems totally counter to his interests for him to destroy his reputation in the bitcoin world for what amounts to a mediocre sum. On the other hand, he has a lot to gain by resolving this situation responsibly (and ideally, without bankruptcy) and earning a good chunk of reputation and trust. I'm convinced he will do so, enough so that I'd gladly take the "Roman is not a thief" side of a betting contract .

As far as the future...

It would be sad to see Bitfloor fold! It has a lot of good aspects, most notably it has far and away the best exchange technology platform. I'm talking about the matching engine design and algorithms and apis, not the security obviously. I say this having done automated trading with mtgox, campbx, virwox, and tradehill -- in my view bitfloor is a large step ahead of all of these.

On the other hand, an exchange is more than just a fast matching engine. It needs a whole supporting team; legal, banking, accounting, security, marketing etc. This may be the wakeup call Roman needs to see that Bitfloor may benefit from some help. I've long thought that a partnership where Roman handles the exchange technology, and others deal with other components, could produce something really robust and good. Whether that means hiring other people, selling out to another exchange, or just leasing technology/support to an exchange; I'm not sure.

For getting out of the immediate slump -- my favorite idea so far is for Roman to raise funds by selling preferred shares -- equity & debt -- to bring on small handful of investors (including yours truly . He should maintain more than 50% equity for sure, so the shares can be mostly debt with a smallish equity component. The debt should be countersigned by Roman personally and probably repay aggressively i.e. 100% of revenues until it's been fully repaid. With an arrangement like this I expect he can attract enough investors to make this just a bump in the road for Bitfloor.

Excellent point. Bitfloor  has been very good to it's customers. Lowest fees, very easy to use, excellent (and personalized) customer service. No shady "account locking." No information extortion.

How can we help?
1) If you have funds there, be patient. We gave gox forever and a day, and they were making WAY more than Bitfloor. (quadruple the fees on a 10x-100x the volume)
2) Offer to invest in Bitfloor.

Roman, if you're reading this: This thread is clearly not the place to discuss it, but if you're willing to accept investment, that seems like the best way your user base can help you recover ASAP.

I'm not a big enough player to make much of a dent, but I would be willing to invest. It seems like you should start some kind of discussion on going forward with this, if you're considering it.

I also think you should let your accountholders with USD withdraw immediately before any other steps are taken.

Best wishes.

LoL! Spoken like a total n00b! The only risk-free business is borrowing from the Federal Reserve at 0% and lending out at 5%+, and only Too-Big-To-Fail banks get to do that.

He has a responsibility to let people know not to send bitcoin to hacked addresses. We will be back could be server maintenance ect.... I have checked the site all day and nothing so he waiting for how many trades to take place or api trades to take place before starting a thread on bitcointalk.org honestly I think bitfloor is the JR on this one. I'm in business to make money taking a thousand dollar hit on one of the most used trading sites can I really be blamed as feeling uneasy on my fourth bitcoin payment for my services being lost due to negligence.

Your first mistake was getting involved with bitcoin without understanding what the risks are and determining if those risks exceeded your risk tolerance.

You can hope so, but until the Terms Of Service are reviewed and all legal options are considered BitFloor isn't likely to agree with you.

I go to the site and it reads this (which it still reads)

Bitfloor Website
Is currently offline.

It will be back shortly.

I check back later and its up. So I sent 136 coin to my deposit address.

Anyone else think the message on the site should read

DO NOT SEND ANY COIN TO US WE HAVE BEEN HACKED!!!!!

or something of that nature. I only keep my money in coin for less than 24 hours before converting it and got screwed. Guess I stop taking bitcoin cause its too risky.

Unlikely to occur unless/until BitFloor's legal counsel advises them to proceed.  There is a possibility that this will go to courts to determine what BitFloor's liabilities are and how much (if anything) you will get.

See here: