Betarigs CryptoCurrency Mining Rental Services

[Crispyato]

How long before the refunds will be sent out?  Within my support ticket I was told they would begin in 24 hours.  That was the 16th and the ticket was closed. I don't understand why betarigs now closes tickets as resolved when the issue has NOT been resolved.  Please advise.

[thedreamer]

How long before the refunds will be sent out?  Within my support ticket I was told they would begin in 24 hours.  That was the 16th and the ticket was closed. I don't understand why betarigs now closes tickets as resolved when the issue has NOT been resolved.  Please advise.

I agree on that one. That HAS to stop. I mentioned it before that closing tickets before they are satisfactorily resolved is bad business.

[mrbodz]

Hey Chris, yours should have gone as should everyone elses. I'll get them all forced to be sent out tonight.

[Crispyato]

Thanks guys.  Got the refunds and Lesley confirmed they were received before closing the ticket.  Got it right in the end:)  Respect.   Now all BR needs is more decent priced rigs...

[mrbodz]

all good. that was a LOT of refunds to process haha. glad we got you covered

Ahmed

[FinalHash]

To all BR customers I just want to say thanks for bearing with us during the v2 switch over. We hope you like the new system. Additionally we hope to make all GAW folks feel whole again through the no fees via the redemption program. Why?

We at finalhash started as miners in 2009. Just a group of 3 guys who were building out CPU rigs because we thought mining was cool. Not to make money, but just to take part in something new. Now mining has grown to huge scale and we ourselves have followed suite. We have several MW of gear however, we really are just a bunch of nerd miners at heart so we have to take care of our own kind and never forget our roots. Thanks for all the support and understanding during our switch over and enjoy the 0% fees if you got caught up in the GAW Bullshit. We are here to say stick it out and keep being vigilant watchers over the BTC Space!

Thanks always
Marshall Long
CTO FinalHash, LLC

DISCLAIMER: For the trolls. No we are not affiliated with GAW in any way shape or form nor have we ever been. We simply want to help folks in anyway we can and 0% fees help us attract more customers for a while anyway so it really is win win.

[TXSteve]

Sorry but I just don't see anything that was upgraded, however I do see a lot of changes that are in effect downgrades. like:

 -- putting things in a different place that require more click throughs to perform a common task, such as viewing my own rigs

-- payout used to mean that payments went to the wallet on my computer after 24 hours(at least that was the goal), now payout means it goes to the wallet on betarigs and I have to manually withdraw, how is this an upgrade?

-- Manual withdrawals don't even work, I get a message to contact support

-- I used to be able to conveniently open a support ticket from a little box that was easily located, now I have to click thru to a web page with a long form to be filled out

I don't know why you are patting yourself on the back. Successfully rolling out another downgrade isn't a worthy accomplishment. It doesn't even look better, it looks weak and anemic


 

[djeZo]

What did I say in old br thread?

And when this so called 'V2' is out, you will see even bigger disaster  

You cannot expect anything else from people that run mintsy (just read some reviews of it here: https://bitcointalk.org/index.php?topic=786673.msg12139420#msg12139420).

And betarigs now takes like a minute to load first page. Even china pages load faster for me  

Haha, so my predictions were true after all  

[Kiritsugu]

I'm not sure if any kind of support is offered here, but whenever I click the link to give feedback to a rig owner, it directs me to a Error 500 page everytime.  Any kind of fix for that?

[thedreamer]

I'm lost. Who is Finalhash!?!?

[Crispyato]

Finalhash bought betarigs in January from Mux in January after an increase in sales made the site hot.  The revenue increase ran parallel to my rental business purchases I might add.  Which crashed during the proxy move when they took over.  Lost the power bill for the farm I used to invest. Had a 195Th running and got took down a peg. Lost a bit.  Which is I why I yell fast when things get hairy. They handled the changes much better with this V2 thing.   ACP bailed on me but the system didn't screw up the charts or anything. Way smoother.   Handled the shit ton of refunds a lot better this time when they got to it.   Someone from Finalhash can tell you more about the Finalhash.  They do a bunch of mining stuff n junk.

Ahmed-  What is  going on with wallet withdrawals?  I also haven't been able to withdrawal from my wallet.  I just decided to rent hash and mine it back into my wallet.  Then check it again later before opening a ticket.  However if the rig owners are getting paid to the wallets on here and they can't withdrawal that's no good for anyone.  I want the rig owners of the 30Th worth I'm renting in long rents to be happy and be able to cash out to pay power if they need to. Should have a bunch ending starting a week from my refund. Really all wallets need to withdrawal properly give the new BR wallet system.  Can you comment?  Working on it etc... I haven't checked in a couple days so maybe you fixed it, I dunno. 

Slivness...where are you?  need some decent price larger rigs with full rental times on here

[Crispyato]

Looks like withdrawals are working.  Just did one for .10.  Sent fast.   

[mrbodz]

If your withdrawal didnt go through file a ticket and we'll push it through. likely the hot wallet is empty. I'll re-fill it tonight

Ahmed

[TXSteve]

still doesn't work

[TXSteve]

Looks like the new 'upgraded' procedure is to go thru a lengthy support process for simple withdrawals, I'll disable my rigs till they get the wallet fixed

[TXSteve]

Looks like withdrawals are working.  Just did one for .10.  Sent fast.   

looks like you got the last .1   lol

[TXSteve]

how do you guys expect to function without a working wallet?

[djeZo]

I still don't understand why you people still use this service while there are so many much better alternatives without all these issues 

[TXSteve]

man this is getting out of hand, going to delete most of these posts -- I am not wishing bad things for betarigs but it's starting to sound like it, just wish they'd get things fixed

doesn't seem like anyone reads this stuff anyway, lol

there that's a little better

[Crispyato]

TX- It works fast when they fix it.   So you can see the coin, but when you withdrawal nothing happens?  Do you see it gone when withdrawal with no sign of the transfer then later it reappears in the wallet?  That was my issue they fixed. Once they fix it withdrawals faster than my other wallets by far.  Deposits are kind of slow and you can't see either pending which I was going to feature request.   I did a lot of yelling, you can check the threads to verify.  At some point you gotta stop yelling and push the point assertive and professionally though. Do a ticket (if you haven't already).  I don't usually come on here to bitch if I have a stale ticket past due.   I mean you want coin you can see, but not withdrawal...so play the game till you get it back.  Don't shut off a rig running a contract cause renters pay first and its wrong to screw them. 

DJ-  Yeah I checked out the other sites, they are just weird to me...  Like switching OS almost.  The prices were better, just felt disconnected from the rigs and owners.     All these renting sites need mobile freaking apps ...