AppleKuchenX8
Newbie
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Activity: 21
Merit: 0
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June 29, 2017, 11:17:41 PM |
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I am not sure if this is right but, weren't the old limits at $2500?
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cryptopay_support (OP)
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June 29, 2017, 11:19:39 PM Last edit: June 29, 2017, 11:33:21 PM by cryptopay_support |
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There it goes to the trash.
Will there be different limits or always 100€ for unverified accounts? If the limits will be the same I don't get the good news This is the case with all the prepaid cards now, although the £100 is smaller than others I have seen, others have a max of £250 for unverified. Either way it is the end of the prepaid cards unless you verify, what cards are you bringing out Cryptopay? if they are prepaid cards they will fall within the same regulation.
ATTENTION! We have good news for the old and new users with the unverified accounts! Of course, we do realize that the new limits are quite frustrating, that's why we have been doing our best negotiating with our card issuer over the last couple of days and finally convinced them to revert the limits. We are happy to inform you that the old limits have been activated again today! Check them out on the following page https://cryptopay.me/bitcoin-debit-cardCryptopay ❤️ you!!! Hello, well I have an Update, I received from you the Visa card today via DHL here in Brazil, and it's the same than the one received from competitors (provided by My choice too) and that's working fine for me. Thing is you rejected my application for this card as I'm originally from Morocco, and then you sent it to me...I wonder what for? Could you please send me via PM a phone number to call? No one is answering me on the Chat support...I want either lifting the 100usd limit or get a refund please. I would appreciate your help.
Unfortunately, we do not have a phone support but you can always contact our friendly customer success team via live chat or email and they will be glad to assist you. Hopefully, the news about the come back of the old limits will make you feel better! Now you will be able to load and spend up to 1000 USD/GBP/EUR from your card. Should you wish to raise these limits, submit the documents for verification and our compliance officers will review them within 1 business day. Cheers!
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cryptopay_support (OP)
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June 29, 2017, 11:26:38 PM |
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Hello. I dont want to verified my Account, how do I get my Money back?
Have you read the update about the limits? We have reverted the old ones! Check them out here https://cryptopay.me/bitcoin-debit-cardYou do not need to get verified to spend up to 1000 USD/EUR/GBP from your cards. If you still would like to get your money back, there is an account closure procedure. Please contact our support team via the live chat or email and they will be happy to assist you.
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cryptopay_support (OP)
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June 29, 2017, 11:36:46 PM |
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I am not sure if this is right but, weren't the old limits at $2500?
That's correct, good memory! Previously it was possible to load up to $2500 to an unverified card but only $1000 to withdraw from it which, in our opinion, didn't make much sense, hence why we have convinced our card issuer to review these limits. Now the loading and unloading limits are even.
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sergioegtoledo
Newbie
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Activity: 2
Merit: 0
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June 30, 2017, 12:44:25 AM |
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Hello can I have a promo code as well? Thanks alot!
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spatifilium
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June 30, 2017, 06:08:17 AM |
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I see that the old limits come back That's good news. When will you fix this bag Sorry, card loads are temporarily unavailable.Load cards go without problems but the first thing that always shows is this
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cryptopay_support (OP)
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June 30, 2017, 09:02:59 AM |
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I see that the old limits come back That's good news. When will you fix this bag Sorry, card loads are temporarily unavailable.Load cards go without problems but the first thing that always shows is this Yes, that's quite an annoying bug and we are sorry for not fixing it quickly. Our developers have promised to solve the problem in the nearest future!
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Beatman
Newbie
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Activity: 30
Merit: 0
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June 30, 2017, 06:56:18 PM |
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Hi,
I have a problem with my card, i can't withdraw money in ATM, i have a message who say that i have reached the limits. I have a verified account and i have not reached the limit of my card.
Thanks.
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tiggytomb
Legendary
Offline
Activity: 1848
Merit: 1000
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June 30, 2017, 07:34:49 PM |
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I am not sure if this is right but, weren't the old limits at $2500?
That's correct, good memory! Previously it was possible to load up to $2500 to an unverified card but only $1000 to withdraw from it which, in our opinion, didn't make much sense, hence why we have convinced our card issuer to review these limits. Now the loading and unloading limits are even. I know you said you convinced Mychoice to keep the limits but isn't there a new EU anti money laundering regulation that came into play on the 26th June with strict rules for unverified cards? so are you guys simply ignoring this? I would imagine this will cause you issues?
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coinscrow
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July 01, 2017, 02:23:51 PM Last edit: July 02, 2017, 12:18:16 AM by coinscrow |
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i want to sign up for the promo card. Thank you. Online Paying, ATM
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TryNinja
Legendary
Offline
Activity: 2968
Merit: 7379
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July 01, 2017, 03:12:07 PM |
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Is the giveaway still going on? If so, I would like to request one to be used on my online purchases (mainly Steam/Netflix/Spotify)
Can I use the promo code to get a physical card or only the virtual one? Thanks!
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raymond541
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July 01, 2017, 04:42:14 PM |
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Interested to get a card.I will used to convert bitcoin and then withdraw cash on ATMs.sometimes use for online shopping.hope I will be lucky to receive the card
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olio666
Member
Offline
Activity: 87
Merit: 10
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July 01, 2017, 10:20:41 PM |
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I need one for Steam/Amazon/ATM Would love some promo code
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Roby
Newbie
Offline
Activity: 6
Merit: 0
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July 01, 2017, 10:58:59 PM |
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it is interesting, i would like to recive a card too.
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BillCoin
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July 02, 2017, 08:50:12 AM |
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Would be happy to get a card so I can cashout some bitcoins!
Thanks In Advance
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cryptopay_support (OP)
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July 02, 2017, 10:30:26 AM |
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Hi,
I have a problem with my card, i can't withdraw money in ATM, i have a message who say that i have reached the limits. I have a verified account and i have not reached the limit of my card.
Thanks.
Hi, Please contact us via email or livechat and we'll do our best to solve your problem!
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cryptopay_support (OP)
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July 02, 2017, 10:41:37 AM |
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I am not sure if this is right but, weren't the old limits at $2500?
That's correct, good memory! Previously it was possible to load up to $2500 to an unverified card but only $1000 to withdraw from it which, in our opinion, didn't make much sense, hence why we have convinced our card issuer to review these limits. Now the loading and unloading limits are even. I know you said you convinced Mychoice to keep the limits but isn't there a new EU anti money laundering regulation that came into play on the 26th June with strict rules for unverified cards? so are you guys simply ignoring this? I would imagine this will cause you issues? Hello, As far as we know, 4AMLD is a directive, not a law. It is there to ensure countries implement the stricter regulation on prepaid cards. At the moment, if a country chooses to relax CDD requirements for e-money, it must still ensure that issuers carry out sufficient transaction monitoring and issuers must demonstrate that the risks associated with e-money are low. This is a way we can still keep higher limits for now. Nevertheless, we strongly advise you to verify your account, because government regulators become more and more demanding to financial services these days.
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rawbot
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July 02, 2017, 10:54:23 AM |
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My Mum has just transferred £5000 from Coinbase into Cryptopay (not directly onto the card) and then she added bitcoin from Cryptopay onto her card. What fees will she have paid on that?
Surely you don't charge 3% just for transferring bitcoins from Coinbase to Cryptopay wallet and not the debit card???
Please respond.
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cryptopay_support (OP)
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July 02, 2017, 10:56:50 AM |
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i want to sign up for the promo card. Thank you. Online Paying, ATM
Is the giveaway still going on? If so, I would like to request one to be used on my online purchases (mainly Steam/Netflix/Spotify)
Can I use the promo code to get a physical card or only the virtual one? Thanks!
Interested to get a card.I will used to convert bitcoin and then withdraw cash on ATMs.sometimes use for online shopping.hope I will be lucky to receive the card Would be happy to get a card so I can cashout some bitcoins!
Thanks In Advance
Promo-codes sent, enjoy using your cards! I need one for Steam/Amazon/ATM Would love some promo code it is interesting, i would like to recive a card too. Please let us know once your activity score is 30 to get a promo-code
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cryptopay_support (OP)
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July 02, 2017, 11:00:33 AM |
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My Mum has just transferred £5000 from Coinbase into Cryptopay (not directly onto the card) and then she added bitcoin from Cryptopay onto her card. What fees will she have paid on that?
Surely you don't charge 3% just for transferring bitcoins from Coinbase to Cryptopay wallet and not the debit card???
Please respond.
Hello, In this case, your Mum will be paying 1% conversion fee to exchange Bitcoin to GBP and then 1% loading fee to load the card. Should you have any other questions feel free to contact us via livechat! We're always happy to help
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