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warningsigns
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October 13, 2017, 07:13:54 AM |
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Getting verry worried. Unloaded money out of my card and sent to a Bitcoin address. Never arrived.
Cryptopay reckons I never sent it WTF? They sent an email confirmation!!!
And now my account history has been disabled!
Not a good look. Not at all good.
If this is true, thanks for the report and good of you to share this here. I have just $26 on my Cryptopay account and I'm keeping it that way, thanks to my being financially conservative and cautious. If unloading is not possible, then the cards are at risk of being declined at merchants and ATMs. Will not use their services until they sort this out. Good thing I didn't join their ICO. Those who did invest might see their funds stuck in a company with an uncertain future. |
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usukan
Legendary
 Offline
Activity: 1590
Merit: 1002
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October 13, 2017, 08:08:46 AM |
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Getting verry worried. Unloaded money out of my card and sent to a Bitcoin address. Never arrived.
Cryptopay reckons I never sent it WTF? They sent an email confirmation!!!
And now my account history has been disabled!
Not a good look. Not at all good.
If this is true, thanks for the report and good of you to share this here. I have just $26 on my Cryptopay account and I'm keeping it that way, thanks to my being financially conservative and cautious. If unloading is not possible, then the cards are at risk of being declined at merchants and ATMs. Will not use their services until they sort this out. Good thing I didn't join their ICO. Those who did invest might see their funds stuck in a company with an uncertain future. I tend to agree with you there @warningsigns |
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aigeezer
Legendary
Offline
Activity: 1450
Merit: 1013
Cryptanalyst castrated by his government, 1952
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October 13, 2017, 11:39:16 AM |
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I used the MC yesterday with no issues, fwiw. I unloaded the Visa card recently and restored to BTC before this latest BTC moon-shot - pure luck. I'm leaving the MC loaded for now. Gulp.
The company has treated me well so far, but they are in a difficult situation so almost anything could happen next. Don't ever risk what you can't afford to lose.
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Addisonbt
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October 13, 2017, 03:40:38 PM |
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Full Scam, Cryptopay delete countries, no card issued, no refund
I can not withdrawal $2.5
SCAM!!!
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poordeveloper
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October 13, 2017, 03:53:28 PM |
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Do you mean they disabled your country and kept the money?
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warningsigns
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October 13, 2017, 11:20:00 PM |
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Full Scam, Cryptopay delete countries, no card issued, no refund
I can not withdrawal $2.5
SCAM!!!
Please stop spamming this thread with the same refund-my-$2.50! again and again and again. I believe they already refunded this money (0.0006) but you are now not happy that when you attempt to withdraw it, the amount you get is only 0.0001 after the miner's fee of 0.0005. (based on pic above) Is this your last cash? You should try contacting them on their facebook and twitter pages or by contacting their staff on your account. You're just wasting your time by posting here again and again. I'm pretty sure none of their backend staff read posts here. On your cryptopay account, convert the USD amount to btc first. You can then transfer it to an external wallet. |
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justred
Newbie
Offline
Activity: 4
Merit: 0
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October 15, 2017, 09:32:49 AM |
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Getting verry worried. Unloaded money out of my card and sent to a Bitcoin address. Never arrived.
Cryptopay reckons I never sent it WTF? They sent an email confirmation!!!
And now my account history has been disabled!
Not a good look. Not at all good.
If this is true, thanks for the report and good of you to share this here. I have just $26 on my Cryptopay account and I'm keeping it that way, thanks to my being financially conservative and cautious. If unloading is not possible, then the cards are at risk of being declined at merchants and ATMs. Will not use their services until they sort this out. Good thing I didn't join their ICO. Those who did invest might see their funds stuck in a company with an uncertain future. That is most concerning is that the USD account page has been disabled. So in effect I have no record of the card unload into this account. At least now I had a reply from support to confirm the amount. This really was a very reliable service up until now. I am still going to give them the benefit of the doubt. |
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btcton
Legendary
Offline
Activity: 1302
Merit: 1007
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October 15, 2017, 05:52:59 PM |
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Or any other ICO, for that matter. A lot of the companies that were running ICOs for services related to Bitcoin debit cards or such with access to USD funds and the Visa and Mastercard networks will now be losing most of their funding options. Many ICOs already fail while having global contributions. Limiting the contributions to the European geographical area is just going to make it harder for them, Cryptopay included. Truth is though, this is getting significantly saturated with many companies doing the same thing for the same locale. |
The signature campaign posters adding useless redundant fluff to their posts to reach their minimum word count are lowering my IQ.
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futurebitcoins
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October 16, 2017, 06:33:46 AM |
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That means currently no cards will work outside EEA right? OR do we have an option to use these cards in Asia? |
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Danslip
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October 16, 2017, 11:34:24 AM |
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Good point... Mentioned news will make things tough for bitcoin debit card industry.Better to look for other options like making agreement with Visa or other payment providers. Developers should give us info immediately after this news. |
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Addisonbt
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October 16, 2017, 08:26:00 PM
Last edit: October 16, 2017, 08:41:28 PM by Addisonbt |
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Full Scam, Cryptopay delete countries, no card issued, no refund
I can not withdrawal $2.5
SCAM!!!
Please stop spamming this thread with the same refund-my-$2.50! again and again and again. I believe they already refunded this money (0.0006) but you are now not happy that when you attempt to withdraw it, the amount you get is only 0.0001 after the miner's fee of 0.0005. (based on pic above) Is this your last cash? You should try contacting them on their facebook and twitter pages or by contacting their staff on your account. You're just wasting your time by posting here again and again. I'm pretty sure none of their backend staff read posts here. On your cryptopay account, convert the USD amount to btc first. You can then transfer it to an external wallet. I can not convert, $ 2.5 $ 2.5 -> BTC 0.000too few digits Please note: A minimal withdrawal amount is 0.001 BTC. ~ $5 Spectrocoin BTC 0.000 00000 (8 digits) and fee, 0.0001 BTC more than enough minimum fee of 0.0001BTC/KB. --
I report this information to protect
bitcoin community |
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Addisonbt
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October 16, 2017, 08:31:33 PM |
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Believe me, we were as stricken by it as you probably are now. We did everything in our power to find the solution. However, the decision was made by the global general purpose cards provider without prior notice. We are not allowed to disclose the brand or the grounds for this. The finance world is tough enough, not to mention the cryptocurrency business.
We are still discussing the chances of restoring the program, but such negotiations can take months and even years. We believe it would be dishonest to promise anything to our users now, hence the program was suspended and the payments refunded.
As the amount you paid has already been refunded to your USD account (please check the screenshot attached) it can't be resent to your BTC account.
brand PSI-Pay Ltd - Master Card
BIN 533935 |
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ice18
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October 17, 2017, 06:11:02 AM |
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Can I have some promo codes OP? I want to try using cryptopay on my online payment transactions by using virtual debit card Im also planning to order the physical card for exchanging my bitcoin into fiat via atm.
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cryptopay_support (OP)
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October 17, 2017, 04:04:32 PM |
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Believe me, we were as stricken by it as you probably are now. We did everything in our power to find the solution. However, the decision was made by the global general purpose cards provider without prior notice. We are not allowed to disclose the brand or the grounds for this. The finance world is tough enough, not to mention the cryptocurrency business.
We are still discussing the chances of restoring the program, but such negotiations can take months and even years. We believe it would be dishonest to promise anything to our users now, hence the program was suspended and the payments refunded.
As the amount you paid has already been refunded to your USD account (please check the screenshot attached) it can't be resent to your BTC account.
brand PSI-Pay Ltd - Master Card
BIN 533935Hello, We have contacted you via email. The funds were refunded to your account. We do not keep your money, the thing is that the amount you are trying to withdraw is less than a minimum withdrawal limit. We are sorry that at the moment the cards are not available, and we'll do our best to find a way out and extend the list of the supported countries, but so far you may feel free to use our service as a wallet, there is no restriction for that. |
We are creating a seamless bridge between crypto and conventional assets Join us |
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cryptopay_support (OP)
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October 17, 2017, 04:06:46 PM |
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My payment isn't going through, and I am unable to unload my card! You have left me completely helpless!
Your staff are unresponsive. I'll not be using you again.
Hello, We were taking a while to reply recently, but I can assure you we answer to all requests we get, sorry for the delay. If for some reason you haven't received feedback yet, please contact us again. |
We are creating a seamless bridge between crypto and conventional assets Join us |
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cryptopay_support (OP)
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October 17, 2017, 04:17:28 PM |
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It's been a while, since I used Visa debit card.
Whether the card still works for unidentified users from the EU?
Or has been canceled since this month, and replaced with the mastercard.
VISA cards still work for EU residents, both verified and unverified. Do you mean they disabled your country and kept the money?
The cards with billing addresses outside the EEA have been suspended and the balance has been transferred to the user's wallet. Wallets are still available for everyone. I used the MC yesterday with no issues, fwiw. I unloaded the Visa card recently and restored to BTC before this latest BTC moon-shot - pure luck. I'm leaving the MC loaded for now. Gulp.
The company has treated me well so far, but they are in a difficult situation so almost anything could happen next. Don't ever risk what you can't afford to lose.
Thank you for your trust. You can still unload your card and use it for purchases until 5th of December. We will return the cost of the card to your Cryptopay account till October 25th. If you still have funds left on your card after 60 days, don’t worry, we’ll also return them to your account. If your billing address is in the EU we'll gladly issue a VISA card as a replacement. That means currently no cards will work outside EEA right? OR do we have an option to use these cards in Asia? Good point... Mentioned news will make things tough for bitcoin debit card industry.Better to look for other options like making agreement with Visa or other payment providers. Developers should give us info immediately after this news. The current list of countries our card issuer works with can be found here https://mychoicecorporate.com/visa-card-issuance-list/At the moment we are doing our best to find a way to issue and deliver Cryptopay cards worldwide again. |
We are creating a seamless bridge between crypto and conventional assets Join us |
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cryptopay_support (OP)
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October 17, 2017, 05:17:20 PM |
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Or any other ICO, for that matter. A lot of the companies that were running ICOs for services related to Bitcoin debit cards or such with access to USD funds and the Visa and Mastercard networks will now be losing most of their funding options. Many ICOs already fail while having global contributions. Limiting the contributions to the European geographical area is just going to make it harder for them, Cryptopay included. Truth is though, this is getting significantly saturated with many companies doing the same thing for the same locale. There is something in what you are saying, guys. The regulations for bitcoin businesses are getting stricter and stricter but we don't give up. At the moment we are doing our best to find a way to issue and deliver Cryptopay cards worldwide again. We are negotiating with several card providers and hopefully we'll sort it out soon! Cross your fingers! |
We are creating a seamless bridge between crypto and conventional assets Join us |
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cryptopay_support (OP)
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October 17, 2017, 05:23:27 PM |
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Getting verry worried. Unloaded money out of my card and sent to a Bitcoin address. Never arrived.
Cryptopay reckons I never sent it WTF? They sent an email confirmation!!!
And now my account history has been disabled!
Not a good look. Not at all good.
If this is true, thanks for the report and good of you to share this here. I have just $26 on my Cryptopay account and I'm keeping it that way, thanks to my being financially conservative and cautious. If unloading is not possible, then the cards are at risk of being declined at merchants and ATMs. Will not use their services until they sort this out. Good thing I didn't join their ICO. Those who did invest might see their funds stuck in a company with an uncertain future. That is most concerning is that the USD account page has been disabled. So in effect I have no record of the card unload into this account. At least now I had a reply from support to confirm the amount. This really was a very reliable service up until now. I am still going to give them the benefit of the doubt. Hello! As far as I remember from our conversation in the live chat, in the end you've been able to view your USD account history in the app. Our tech team has been investigating your case but they need at least a bitcoin address where you sent funds to and the Tx of that transaction. They will be happy to credit bitcoins if everything is OK with the transfer. |
We are creating a seamless bridge between crypto and conventional assets Join us |
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