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Author Topic: Cryptopia Cryptocurrency Platform Services and Development  (Read 172892 times)
labe1971
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May 03, 2018, 08:15:47 PM
 #1841

Hi Lafu. I'm unable to withdraw. Every time my security token is expired or invalid.

Withdrawal Error
Unfortunately we are unable to process your withdrawal at this time.

Security token for withdraw #3955307 is invalid or has expired, You can send a new one from the <a href='/WithdrawHistory'>Withdraw History</a> section in your account page.
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kolinko
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May 03, 2018, 10:02:37 PM
 #1842


Pending Coin Delistings

SwagBucks (BUCKS) Delisting Notice (02/05/18)
Syndicate (SYNX) Delisting Notice (23/04/18)
Centra (CTR) Delisting Notice (10/04/18)
DFSCoin (DFS) Delisting Notice (10/04/18)
DNotes (NOTE) Delisting Notice (10/04/18)
GoldReserve (XGR) Delisting Notice (29/03/18)
PosWallet (POSW) Delisting Notice (29/03/18)
FazzCoin (FAZZ) Delisting Notice (29/03/18)
CryptoForecast (CFT) Delisting Notice (28/03/18)



New Coin listing :

IndaHash (IDH) is now available on Cryptopia for trading.
The following trade pairs are currently available
IDH/BTC, IDH/LTC & IDH/DOGE.


Here is the list I'm in need of to have a follow-up investment plan on cryptopia. We hope Cryptopia will continue to update the information on coins so investors can track and plan for themselves.
Bloodaries
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May 04, 2018, 05:19:24 AM
 #1843

Hi.
I have never had any issues with cryptopia but after not logging in for about 5 weeks or a little less I just got locked out.
Not sure why I may have accidently put the wrong code in.
Love to get unlocked so I can put the right one one in thanks
New Plymuth
NetfetMiningCompany
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May 04, 2018, 07:29:20 AM
 #1844

I'd be wary of this exchange. They steal money and jerk you around with support. You can give them proof of your money going to them and they still wont do anything. As far as im concerned this is theft. I still dont have the money. I will never use them again and I warn anyone that mentions them. They are not trustworthy. They WILL steal from you.

                          veil                            /////  PRIVACY WITHOUT COMPROMISE.  /////
https://veil-project.com/
Lafu
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May 04, 2018, 10:48:06 AM
 #1845

Dear Cryptopians
 
It has been ten weeks since I joined Cryptopia and I wanted to recap our progress in that time
and report back as to what the team has managed to achieve. We have made significant improvements
and are committed to continual advancements to deliver our users a fast, secure and customer focused exchange.
 

1. CUSTOMER SERVICE IS BACK ON TRACK
We have achieved our goal of responding to support tickets within a 72 hour timeframe.
Whilst it is our aim to resolve 90% of tickets with that first response, more complex tickets
will require escalation to our Technical Support team and may take longer to resolve.
But you will hear from us within 72 hours as to the status of your ticket! Learn how to create a new ticket.
https://support.cryptopia.co.nz/csm

 
2. OUR NEW SUPPORT CENTRE IS LIVE
 
Our new Support Portal launched this week where you can create tickets,
search the Help Centre and read news in the one portal. This has significantly
streamlined our processes and improved your experience.
We strive to offer our users World Class Service and welcome your feedback
on how we can improve via Twitter or Facebook.
 

3. WE HAVE THE RIGHT STAFF
 
We have been diligently recruiting (and continue to do so)
to ensure we have the right people focused on the right tasks
required to continually enhance the exchange.
 

4. ACCOUNT SECURITY HAS IMPROVED
 
With the phasing out of static Two Factor Authentication methods,
we are assisting users stay safer from Phishing Scams.
There are more changes coming in this space – we strongly encourage you set up dynamic (timed)
Two Factor Authentication such as an Authentication Application or a Cryptopia device.
Here are some instructions on how to set this up.
https://support.cryptopia.co.nz/csm
 
Thank you again for being a part of our global crypto-community.

 

Happy Trading

Alan Booth

CEO – Cryptopia

labe1971
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May 04, 2018, 11:19:58 AM
 #1846

Hi Lafu. I'm unable to withdraw. Every time my security token is expired or invalid.

Withdrawal Error
Unfortunately we are unable to process your withdrawal at this time.

Security token for withdraw #3955307 is invalid or has expired, You can send a new one from the <a href='/WithdrawHistory'>Withdraw History</a> section in your account page.

Problem solved. Cryptopia support is very fast and reliable. Thank you
TGD
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May 04, 2018, 01:15:35 PM
 #1847

How many confirmation to recieve the token that i send  exchange wallet ? Its already 100 confirmation but i still dont see any balance in my cryptopia  wallet addrwss i hope this problem will be solve  until tomorrow.

Don't mind me | Just checking out here for Duelbits Promotion | Bitcoin 1M | Duelbits no 1
paramind22
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May 04, 2018, 04:56:12 PM
 #1848

Please check your CompoundCoin deposits.  I just sent one an hour ago and no sign of it showing up.

Wallet is up to date with the network !  maybe wait a bit and it comes true , i have got the same with EPC  yesterday coming after 2-3 hours , but dont know why !  i will ask the devs about if the working on the Deposit tracker  !

It was ok before but now they are having a problem because it's been about a day and I have two withdraws with no sign.

NetfetMiningCompany
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May 04, 2018, 05:11:11 PM
 #1849

Dear Cryptopians
 
 

1. CUSTOMER SERVICE IS BACK ON TRACK
We have achieved our goal of responding to support tickets within a 72 hour timeframe.
Whilst it is our aim to resolve 90% of tickets with that first response, more complex tickets
will require escalation to our Technical Support team and may take longer to resolve.
But you will hear from us within 72 hours as to the status of your ticket! Learn how to create a new ticket.
https://support.cryptopia.co.nz/csm

.

Happy Trading

Alan Booth

CEO – Cryptopia


This is such a lie its not even funny. I have photo proof above that you dont bother responding. You really shouldn't lie to people Its disgraceful. Especially when they have evidence of the opposite. 3/28 til now is way more then 72 hours buddy. Until my issue is resolved Alan Booth is a thief and a liar. I have removed all of my clients funds out of your exchange. You cant be trusted and will not be used by me or my clients from here on.  Was 10 bucks of XLC really worth that? So stupid...Consider it a tip for the peace of mind that i know you steal from people. I thought it was just a rumor until it happened to me.

                          veil                            /////  PRIVACY WITHOUT COMPROMISE.  /////
https://veil-project.com/
Real14Hero
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May 04, 2018, 06:54:17 PM
 #1850

Dear Cryptopians
 
It has been ten weeks since I joined Cryptopia and I wanted to recap our progress in that time
and report back as to what the team has managed to achieve. We have made significant improvements
and are committed to continual advancements to deliver our users a fast, secure and customer focused exchange.
 

1. CUSTOMER SERVICE IS BACK ON TRACK
We have achieved our goal of responding to support tickets within a 72 hour timeframe.
Whilst it is our aim to resolve 90% of tickets with that first response, more complex tickets
will require escalation to our Technical Support team and may take longer to resolve.
But you will hear from us within 72 hours as to the status of your ticket! Learn how to create a new ticket.
https://support.cryptopia.co.nz/csm

 
2. OUR NEW SUPPORT CENTRE IS LIVE
 
Our new Support Portal launched this week where you can create tickets,
search the Help Centre and read news in the one portal. This has significantly
streamlined our processes and improved your experience.
We strive to offer our users World Class Service and welcome your feedback
on how we can improve via Twitter or Facebook.
 

3. WE HAVE THE RIGHT STAFF
 
We have been diligently recruiting (and continue to do so)
to ensure we have the right people focused on the right tasks
required to continually enhance the exchange.
 

4. ACCOUNT SECURITY HAS IMPROVED
 
With the phasing out of static Two Factor Authentication methods,
we are assisting users stay safer from Phishing Scams.
There are more changes coming in this space – we strongly encourage you set up dynamic (timed)
Two Factor Authentication such as an Authentication Application or a Cryptopia device.
Here are some instructions on how to set this up.
https://support.cryptopia.co.nz/csm
 
Thank you again for being a part of our global crypto-community.

 

Happy Trading

Alan Booth

CEO – Cryptopia

Reply in 72 hours is a hoax. I created a ticket and got an answer in 24 hours. But now guess what?
I am not able to open the ticket center anymore to see what reply did I get and whatever  reply I got, my issue was not resolved.

Please return the stolen byteballs. Please stay away from this exchange as this surely will turn out to rum away with your money I'm short period of time.
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May 04, 2018, 08:03:26 PM
 #1851

Worst customer service ever, too many stucked coins that stays unresolved. Bragging about the fast response from the ticket, yes the generic response was fast but after that? I already flooded my ticket with replies just to ask for an update, but I recieved nothing in return. Wow, what a service.

R


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NetfetMiningCompany
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May 04, 2018, 08:58:59 PM
 #1852

The bragging is the worst part. Especially when you know they stole money from you.

                          veil                            /////  PRIVACY WITHOUT COMPROMISE.  /////
https://veil-project.com/
NetfetMiningCompany
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May 04, 2018, 09:01:12 PM
 #1853

How many confirmation to recieve the token that i send  exchange wallet ? Its already 100 confirmation but i still dont see any balance in my cryptopia  wallet addrwss i hope this problem will be solve  until tomorrow.

If it has that many confirmations, I would consider it stolen. No reason to not get it after a 100 confirmations. Welcome to theftopia. stay away.

                          veil                            /////  PRIVACY WITHOUT COMPROMISE.  /////
https://veil-project.com/
TGD
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May 05, 2018, 12:31:59 AM
 #1854

How many confirmation to recieve the token that i send  exchange wallet ? Its already 100 confirmation but i still dont see any balance in my cryptopia  wallet addrwss i hope this problem will be solve  until tomorrow.

If it has that many confirmations, I would consider it stolen. No reason to not get it after a 100 confirmations. Welcome to theftopia. stay away.
problem solve i already recieve it after 8 hours of waiting. ive been worried why it takes that long even i have morethan 100 confirmation but thanks god i recieve it finally.

Don't mind me | Just checking out here for Duelbits Promotion | Bitcoin 1M | Duelbits no 1
paramind22
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May 05, 2018, 01:39:26 AM
 #1855

I'm getting the "Failed" page when I go to create a ticket.   Was happening to me last time I tried it several hours ago.

NetfetMiningCompany
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May 05, 2018, 02:35:31 AM
 #1856

How many confirmation to recieve the token that i send  exchange wallet ? Its already 100 confirmation but i still dont see any balance in my cryptopia  wallet addrwss i hope this problem will be solve  until tomorrow.

If it has that many confirmations, I would consider it stolen. No reason to not get it after a 100 confirmations. Welcome to theftopia. stay away.
problem solve i already recieve it after 8 hours of waiting. ive been worried why it takes that long even i have morethan 100 confirmation but thanks god i recieve it finally.

Lucky...I haven't seen my money for over a month.

                          veil                            /////  PRIVACY WITHOUT COMPROMISE.  /////
https://veil-project.com/
Real14Hero
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May 05, 2018, 03:37:47 AM
 #1857

I'm getting the "Failed" page when I go to create a ticket.   Was happening to me last time I tried it several hours ago.
Its the same with me, they are just creating new features for the name sake.

Also crypto balances are being held hostage and no reply is being given for lost deposits. I hope I can get my money anytime this month. Its pathetic to see such an exchange even able to operate.
sluppy
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May 05, 2018, 07:29:18 AM
 #1858

I would like a response from Cryptopia confirming or denying that it really costs 15 + btc to get listed.

The only thing necessary for the triumph of evil is for good men to do nothing. Edmund Burke -- May the forces of evil become confused on the way to your house.George Carlin
We pay for life with death , so everything in between should be free. Bill Hicks -- It is during our darkest moments that we must focus to see the light. Aristotle
Do not dwell in the past, do not dream of the future, concentrate the mind on the present moment. Buddha -- The only true wisdom is in knowing you know nothing. Socrates
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May 05, 2018, 09:47:14 AM
 #1859

How many confirmation to recieve the token that i send  exchange wallet ? Its already 100 confirmation but i still dont see any balance in my cryptopia  wallet addrwss i hope this problem will be solve  until tomorrow.

If it has that many confirmations, I would consider it stolen. No reason to not get it after a 100 confirmations. Welcome to theftopia. stay away.
problem solve i already recieve it after 8 hours of waiting. ive been worried why it takes that long even i have morethan 100 confirmation but thanks god i recieve it finally.

Lucky...I haven't seen my money for over a month.

To bad for you maybe you need to message them up day by day so that they would solve your problem anytime soon or maybe you should contact lafu which have direct contact to the cryptopia dev so that you will be heard and all things will be solve.

Maybe I can call it lucky for doubting to deposit some tokens today and greatly I read their thread since I saw that still there are so many issue on this site.


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May 05, 2018, 01:06:37 PM
 #1860

Hi guys,

just one update, my problem persist, no response from Lafu, no support response, no security email received, no forgot password email received .

I've also other account less used, and i've tried, same problem, so is not related only to one account but more than one after Pin security change to email security.

I think Cryptopia have more than one issue.

Started with deposit delayed fro one month, deposit never received, and now changed from pin security to email security and don't give support from 20 of april.

Cryptopia is one of the exchange with higher fee, despite of that i've used it for a long time, but now i'm starting to be a little bit angry......

I've lot of coin on cryptopia and i want it back.

Regards
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