Avalon A7 announced

[konik sky]

Where can I buy it?
That would give a guarantee

Guarantees? I dont know. I read the information for a month. Really buy and get ? I do not know. I trusted the publications on this forum. I took a chance. Ordered. Has paid. I was given the number of the mail. It does not work, there is no information. I wrote today canaan. I was told "Your request (#66448) has been received, and is being reviewed by our support staff.
To add additional comments, follow the link below: View Ticket". I'm not an agent canaan) If I do it, I'll say it. I can not lay out the screen of documents. There it is loaded from the application, I can not put it.

[minervie]

Ordered two avalon and one pi from them on 17.07.2017. Paid trouh bank transfer.
Confirmation sent.
Still waiting for canaan .io to confirm my payment. Escalated the case trough my bank.
According to my bank canaan received the payment on 20.07.
Support is not responding on the tickets.
I think this is a big scam....

Anybody can help me with this guys?

[NotFuzzyWarm]

Always do all communications through the ticket system. As has been posted here many times email with Canaan is more of a status update method than it is direct communication.

Do NOT go bandying the word 'scam' lightly with any vendor. Canaan has delivered far too much equipment to folks here with very few order/delivery problems for that to apply in any possible way. As I posted last Friday my latest miner came on schedule and is currently running like a champ.

Yes at times Canaan screws up communications with some folks but to date they have always fixed the order issues. All I can say is that when replying through the ticket system, attach copies of the bank transfer records. Your bank will be able to provide a pdf copy of it to you.

As for Canaan having stock, best way to get an idea is to be registered on Kano's pool and look to see what Canaan has running there. When stock is being produced you'll see several PH running there from them for about a week. While not officially confirmed I'd expect that is miner burn-in testing and yes, that is a GOOD thing to see them doing.

[minervie]

Always do all communications through the ticket system. As has been posted here many times email with Canaan is more of a status update method than it is direct communication.

Do NOT go bandying the word 'scam' lightly with any vendor. Canaan has delivered far too much equipment to folks here with very few order/delivery problems for that to apply in any possible way. As I posted last Friday my latest miner came on schedule and is currently running like a champ.

Yes at times Canaan screws up communications with some folks but to date they have always fixed the order issues. All I can say is that when replying through the ticket system, attach copies of the bank transfer records. Your bank will be able to provide a pdf copy of it to you.

As for Canaan having stock, best way to get an idea is to be registered on Kano's pool and look to see what Canaan has running there. When stock is being produced you'll see several PH running there from them for about a week. While not officially confirmed I'd expect that is miner burn-in testing and yes, that is a GOOD thing to see them doing.

Thanks for your words.

In fact I have a support ticket open since 2 weeks, but there is no real conversation trough Canaan.
They sent me a screen of their incoming funds(mine is also there) but they are letting me on hold.
No communication/response trough ticket system, is for me not a good sign for customer service.
Never had payment problems with other vendors (bitmain, gekko,..) but three weeks are to long for my taste.

Greetings

[philipma1957]

I have not received my packages  but I have tracking for them.

I have purchased from them  multiple times  and they always send the gear.

I do have suggestions  to anyone with issues post on twitter and facebook.

they will try to help see below

https://twitter.com/canaanio/with_replies

[minervie]

I have not received my packages  but I have tracking for them.

I have purchased from them  multiple times  and they always send the gear.

I do have suggestions  to anyone with issues post on twitter and facebook.

they will try to help see below

https://twitter.com/canaanio/with_replies

thanks I'll give it a try.

[fusion0389]

Placed and order for two of them, curious to see what the difference is between the two companies! Anybody got a good thread or yourtube video for the setup process? I know its slightly different that the S9 process.

[philipma1957]

Placed and order for two of them, curious to see what the difference is between the two companies! Anybody got a good thread or yourtube video for the setup process? I know its slightly different that the S9 process.

did you buy the controller?

if you purchased a controller I have a setup thread in the hard ware section.

[Zmkarakas]

I have received the miner in one week, the postage was to Europe so it was fairly great. and the miner works well !

[NotFuzzyWarm]

Placed and order for two of them, curious to see what the difference is between the two companies! Anybody got a good thread or yourtube video for the setup process? I know its slightly different that the S9 process.

Go to Canaan website and watch their setup video...
Biggest point is the controller comes setup with a static IP of 192.168.1.100 as I recall 192.168.0.100 so you need to make sure your router covers the IP range. I have an old laptop used just for this set to 192.168.1.101 so is always good to go... Anywho, log in, initially no password is set. Then go to Network and either set to DHCP or whatever static IP you want. Save & apply. With the new IP being used there is no more connection to the old IP so just close the window.

If used DHCP find then the new address or log into the static IP you set. Pretty straight forward from there.

[rossie]

my packages just received!   a day before expected...

[philipma1957]

my packages just received!   a day before expected...

Good  so three or four got them.

Mine are due on Tues.

And the mystery gift is due today.

Maybe it is a shirt  or something like that.

[HagssFIN]

my packages just received!   a day before expected...

Good  so three or four got them.

Mine are due on Tues.

And the mystery gift is due today.

Maybe it is a shirt  or something like that.

Maybe it's a new gen Avalon stick miner? That would be a neat surprise  

[philipma1957]

my packages just received!   a day before expected...

Good  so three or four got them.

Mine are due on Tues.

And the mystery gift is due today.

Maybe it is a shirt  or something like that.

Maybe it's a new gen Avalon stick miner? That would be a neat surprise  

Bang you got it.  It just arrived. Less then 10 minutes ago I will photo it.

any links on software to use with it?

here it is.

[NotFuzzyWarm]

Neat
Can't make out the chip#, is it the ones used in the 721/741 which are their A3212 16 nm chips?

[philipma1957]

Neat
Can't make out the chip#, is it the ones used in the 721/741 which are their A3212 16 nm chips?

I will take a close up of it

[rossie]

nice

is this the gen 3 nano?  which chip on it?

[philipma1957]

looks old the  a3233 chip
https://en.bitcoin.it/wiki/Avalon
I have had these before they crashed like mad.  I gave the last one away

[NotFuzzyWarm]

Hmm. chip is their A3233 so yes is their Gen3 from 2014 ref https://bitcointalk.org/index.php?topic=524490.0

[philipma1957]

Hmm. chip is their A3233 chis yes is their Gen3 Nano ref https://bitcointalk.org/index.php?topic=524490.0

yeah it is the older chip  it is more or less a collectors item.