Yes i'm certainly considering action against him, due to the lack of information at all! Sometimes you need to announce drastic steps to get a reaction. Even ShitGox gave a statement what went wrong.
Only hours later, after obtuse tweets about DDOS that seemed, in the end, to be inaccurate.
And get the facts together:
You mostly listed irrelevant rumours, and those that are true are mostly just artifacts of being a small business suddenly overrun with customers. No, it's not a good way to run a business, but it's also neither fraud nor illegal in any form.
- According to few pics i found, looked like he runs several (at least 5 or 6, maybe more) 5GH/s Bitforce miners. All of you are able to calculate...
So what? If that's personal then it's none of your concern. If it's business then it's good, his business should be well set to make good any debts he owes as a result of the trading engine bugs. From what I've seen all the errors are in the customer's favour, so so far the only loser is the site, and hopefully the profits cover those losses.
- Never seen him in chat or must have missed him. Normally i'd show up and answer questions, talk to my clients few times a day for 10 minutes or so. Let them feel you are there even if not visible!
I've never seen my bank manager in chat, but I didn't send the police over when their website was down last summer.
- Phone number i've found isn't active
Why should it be, did they officially publish it? It's still not a crime.
And now ask yourself, how would you pull a really profitable scam?
I think most of you never ran their own business, dealing with all sorts of idiots out there, ppl not willing to pay their invoices and so on. Sometimes you have to draw a line!
Do you have a copy of the terms and conditions you agreed to? Has he violated any? I don't recall seeing any form of SLA or other uptime guarantee. It's the nature of all these trading sites - they are unregulated, any money or coins you deposit are theirs to hold on your behalf, and although you may hope to be able to access them easily, in practice all these sites seem to have variable performance, especially for withdrawals.