TheQuin
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September 04, 2018, 12:26:18 PM |
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I'd suggest contacting their support (possibly in a few days as they'll be really busy now) and send them your deposit address (not the token) and tell them you have the token but can't get past the captcha.
Was the first thing I did before posting here, hopefully it won't be too long. Cheers I would take what they posted earlier today to mean they working on it right now. Hello
There are some issues with our service (sweeping and low chips) and they will be resolved in next 24 hours.
If you have an active session: Please extend your session or use "withdraw as voucher option".
If you do not have an active session: Please delay use of our service for 24 hours (or try our competition).
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jackg
Copper Member
Legendary
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Activity: 2856
Merit: 3071
https://bit.ly/387FXHi lightning theory
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September 04, 2018, 01:17:52 PM |
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I'd suggest contacting their support (possibly in a few days as they'll be really busy now) and send them your deposit address (not the token) and tell them you have the token but can't get past the captcha.
Was the first thing I did before posting here, hopefully it won't be too long. Cheers I would take what they posted earlier today to mean they working on it right now. Hello
There are some issues with our service (sweeping and low chips) and they will be resolved in next 24 hours.
If you have an active session: Please extend your session or use "withdraw as voucher option".
If you do not have an active session: Please delay use of our service for 24 hours (or try our competition).
@TheQuin it's a captcha error and not a general funds/vougher error unless it's something to do with them trying to refill their chips.
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Gyrsur
Legendary
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Activity: 2856
Merit: 1520
Bitcoin Legal Tender Countries: 2 of 206
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September 05, 2018, 03:41:31 AM Last edit: September 05, 2018, 01:15:22 PM by Gyrsur |
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wish you your issues will be solved soon. and then use a reliable mixer the next time.
Yeah sure... For when you want uncontrollable fees [1] and to be tracked by your pin [2] that you get and have to enter every time. 1) to pay for a service which is working reliable is common 2) there are solutions too --> https://en.wikipedia.org/wiki/Anonymity#Anonymity_on_the_Internet
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narutovssaske
Newbie
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Activity: 5
Merit: 0
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September 05, 2018, 08:44:03 AM |
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Hello
There are some issues with our service (sweeping and low chips) and they will be resolved in next 24 hours.
If you have an active session: Please extend your session or use "withdraw as voucher option".
If you do not have an active session: Please delay use of our service for 24 hours (or try our competition).
your scam service, I also get some vouchers in return for others, you stole money from me for 3 days already.
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tatakanashi
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Activity: 1
Merit: 0
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September 05, 2018, 10:35:56 AM |
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I'd suggest contacting their support (possibly in a few days as they'll be really busy now) and send them your deposit address (not the token) and tell them you have the token but can't get past the captcha.
Was the first thing I did before posting here, hopefully it won't be too long. Cheers I am having the very same problem since yesterday and I really need it to be solved as soon as possible. They can just return it if they solve.
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martens9
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Activity: 6
Merit: 0
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September 05, 2018, 02:36:53 PM |
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So, it's been like 30 hours, there was no reply in this topic nor to my emails, is there going to be any resolution to this? I have over $2000 stuck in this one session plus a bunch of vouchers I am unable to redeem.
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flyingdog_
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Activity: 3
Merit: 0
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September 05, 2018, 04:27:36 PM |
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I’m at over 48 hours stuck with just vouchers at this point. I emailed support yesterday and still don’t have a response. I’d settle for my btc back at this point, it’s starting to get time sensitive for me as I wasn’t expecting everything to take nearly this long.
It’s been over their original 24 hour timeframe for resolution. Some communication would definitely be appreciated.
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Thirdspace
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September 05, 2018, 09:21:02 PM |
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Beware guys! I sent them 0.12 BTC and after confirmations they gave me 0.096 BTC for mixing!
I'm guessing you received 0.064 BTC and 0.032 BTC chips and still have 0.024 BTC balance left in that session site is currently running low on chips, you need to get a voucher code in the meantime you can use/redeem that voucher code at later time, after chips get replenished, to get the rest of your bitcoin
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jackg
Copper Member
Legendary
Offline
Activity: 2856
Merit: 3071
https://bit.ly/387FXHi lightning theory
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September 05, 2018, 09:32:13 PM |
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Beware guys! I sent them 0.12 BTC and after confirmations they gave me 0.096 BTC for mixing!
I'm guessing you received 0.064 BTC and 0.032 BTC chips and still have 0.024 BTC balance left in that session site is currently running low on chips, you need to get a voucher code in the meantime you can use/redeem that voucher code at later time, after chips get replenished, to get the rest of your bitcoin You can't get any bitcoin out at the moment @AceIce, did you make multiple deposits and skip to step two too quickly? (if you did, you can go to step three and get the coins, if you didn't then don't skip to step three - safe your session token and send the support your deposit address.
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AceIce
Newbie
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Activity: 12
Merit: 0
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September 05, 2018, 11:55:21 PM |
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Beware guys! I sent them 0.12 BTC and after confirmations they gave me 0.096 BTC for mixing!
I'm guessing you received 0.064 BTC and 0.032 BTC chips and still have 0.024 BTC balance left in that session site is currently running low on chips, you need to get a voucher code in the meantime you can use/redeem that voucher code at later time, after chips get replenished, to get the rest of your bitcoin You can't get any bitcoin out at the moment @AceIce, did you make multiple deposits and skip to step two too quickly? (if you did, you can go to step three and get the coins, if you didn't then don't skip to step three - safe your session token and send the support your deposit address. The remaining 0.024 eventually showed up at step 3 (in voucher code) Thanks for the help
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Thirdspace
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September 06, 2018, 12:39:40 AM |
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You can't get any bitcoin out at the moment
his initial post and later response indicates he managed to withdraw those 2 chips (total 0.096)he questioned about the missing difference of 0.024 that is not available to withdraw which most likely because the low size chips (0.016 and 0.008) are currently out of stock The remaining 0.024 eventually showed up at step 3 (in voucher code)
good to hear, I guess you've never created voucher codes before I usually just leave low size chips and get voucher code instead, then redeem and combine in my next session
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flyingdog_
Newbie
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Activity: 3
Merit: 0
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September 06, 2018, 01:24:47 AM |
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You can't get any bitcoin out at the moment
his initial post and later response indicates he managed to withdraw those 2 chips (total 0.096)he questioned about the missing difference of 0.024 that is not available to withdraw which most likely because the low size chips (0.016 and 0.008) are currently out of stock The remaining 0.024 eventually showed up at step 3 (in voucher code)
good to hear, I guess you've never created voucher codes before I usually just leave low size chips and get voucher code instead, then redeem and combine in my next session what do you do if you need to withdraw a low chip size? how long does it normally take for chips to be made available? I've been waiting almost 3 days now...
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martens9
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Activity: 6
Merit: 0
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September 06, 2018, 07:26:30 AM Last edit: September 06, 2018, 10:14:12 AM by martens9 |
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Just a short update, still haven't been able to redeem any vouchers nor have I been able to restore my session with over $2,000 in the session.
No word from Chipmixer in this topic / PM / or e-mail.
I would proceed with extreme caution.
Problem has been resolved.
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JhosefDied
Newbie
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Activity: 9
Merit: 0
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September 06, 2018, 07:46:57 AM |
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Hi! After mixing in session I received voucher. Next, I went back to step 1 and entered this voucher, but it did not have chips. Next, I read that I need to create a new session and apply a voucher there, but the voucher does not apply and I get a message "This voucher is invalid or already redeemed." Is there any chance of returning BTC in the voucher?
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ChipMixer (OP)
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September 06, 2018, 08:22:54 AM Last edit: September 06, 2018, 09:25:06 AM by ChipMixer |
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Hello
It took longer than we planned but service is working now. Sorry about that.
Low value chips are being refilled. Sweeps are working now.
You can redeem your vouchers now.
If you encounter problems - send e-mail to support.
EDIT:
We still have problems with clearnet captcha. .onion link works correct.
Captcha issue has been fixed.
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martens9
Newbie
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Activity: 6
Merit: 0
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September 06, 2018, 10:10:40 AM |
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It took a bit, but credit where credit is due, my problem with the session has been resolved. I still can't get bitcoins for the smaller vouchers but that's just a minor inconvenience for now.
Thanks.
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jackg
Copper Member
Legendary
Offline
Activity: 2856
Merit: 3071
https://bit.ly/387FXHi lightning theory
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September 06, 2018, 10:41:30 AM |
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It took a bit, but credit where credit is due, my problem with the session has been resolved. I still can't get bitcoins for the smaller vouchers but that's just a minor inconvenience for now.
Thanks.
They're still on the reloading task. I got out a private key with four confirmations about an hour ago. It was a bulk 1mbtc restocking...
@Chipmixer, any news you can give on the cause of the issue? Was it the daemon sticking again?
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flyingdog_
Newbie
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Activity: 3
Merit: 0
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September 06, 2018, 11:06:31 AM |
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I was able to withdraw a small amount this morning. Hurray!
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Thirdspace
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September 06, 2018, 11:08:49 AM |
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It took a bit, but credit where credit is due, my problem with the session has been resolved. I still can't get bitcoins for the smaller vouchers but that's just a minor inconvenience for now.
small size chips should be available now if you still can't withdraw, try get a voucher code and redeem it in a new session
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JhosefDied
Newbie
Offline
Activity: 9
Merit: 0
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September 07, 2018, 08:52:13 PM |
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Support gave me a new voucher, thanks to ChipMixer. You have the best service =)
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