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This is a weird story...
You need to explain what happend, since Chipmixer doesn't send any transactions... They either give you your chips, or a voucher.
So, what happend..; you send your funds to the deposit adress, and then you
1. received an incorrect amount of chips?
2. received an incorrect amount of voucher balance?
In which you proceeded to email Chipmixer's support, and which they acted upon by sending the remainder of your "missing" funds to the same adress?
I've never heard about chipmixer sending any funds ever, but perhaps there's a first time for everything.
Nope. I had two chip amounts. Sent one to my address and waited for it to show up, when it didnt after a couple hours I messaged them saying the coin I sent didnt arrive and that now im unsure how to proceed and do they need a different address.
The chip you received had unconfirmed funds on it when you received it, and then got dropped from the mempool, is that right, or? (I don't think it is, but i don't see any other way in which the conclusion would be you losing your funds due to a mistake from Chipmixer's side of things.)