kevinbradford
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February 09, 2021, 06:07:23 PM Last edit: February 10, 2021, 04:15:03 AM by kevinbradford |
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Status update
In last 7 days there were two reported issues of customer visiting .com and receiving non ChipMixer deposit address. In both cases - after deposit transaction deposit address displayed in browser changed into ChipMixer deposit address.
In last 7 days there were three reported issues of customer visiting .com and depositing to ChipMixer deposit address. After deposit .com timeouts and when it starts working again all chips are already sweeped.
Both issues are being investigated. Please be aware of issues and if possible with your privacy plan keep documenting interaction with our service (ie. check SSL certificate, do and keep screenshots).
sent a email on the 10th last month of this happening, inputted the captcha then was given a deposit address sent the coins, Saved the restore address closed browser while waited on confirmation on later return the deposit address had changed and on contacting support was alerted that the address i sent it to which i was given first is not a chipmix address, Made sure it wasnt a fake site by the url i saved for the restore link which matched the official site and the deposit address that i was sent in the reply email was the same one i got the second time on the return, By looking at the original address looks like my coins was transferred by whoever managed to input the first address P.S did make a new account to post then my regular account here to protect identity as username matches email and didnt want to promote i use the service but i have all emails sent and address ect to provide if proof of not being fake is needed Edit: even tho the guys didn't believe what happened to me was the same as previously reported due to being 10 days earlier they sorted it and am very thankful that they stick behind their products and services
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anarchoatheist
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February 22, 2021, 10:29:53 PM |
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why is chipmixer taking 0.001 btc for each deposit i make
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ChipMixer (OP)
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February 23, 2021, 12:42:50 AM |
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why is chipmixer taking 0.001 btc for each deposit i make
Minimal chip is 1 mBTC (0.001 BTC). If you deposit 1.5 mBTC then we cannot give you half of chip. You get 1 mBTC. If you deposit 2 mBTC you get 2 mBTC.
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mrmalarkey
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February 24, 2021, 02:26:04 AM Last edit: February 24, 2021, 05:47:35 AM by mrmalarkey |
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Chipmixer,
First of all I'd like to say thank you. I have been using you for years and I have never once had a problem. I was at first a little skeptical that there was enough incentive involved for you to keep things honest, but you always have kept things honest and I have never had a problem.
Now with that said, after a few years of quietly and happily using your service I finally fucked up. I messaged the support email with my issue so my question is how long should it be before I expect a reply? I would normally patiently wait but as you know I am on a 7 day timer before all is lost. And it has already been a day. So the clock is ticking on my $2k.
EDIT: Issue solved in just under 24 hours :-)
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jackg
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https://bit.ly/387FXHi lightning theory
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February 24, 2021, 02:48:13 AM |
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Chipmixer,
First of all I'd like to say thank you. I have been using you for years and I have never once had a problem. I was at first a little skeptical that there was enough incentive involved for you to keep things honest, but you always have kept things honest and I have never had a problem.
Now with that said, after a few years of quietly and happily using your service I finally fucked up. I messaged the support email with my issue so my question is how long should it be before I expect a reply? I would normally patiently wait but as you know I am on a 7 day timer before all is lost. And it has already been a day. So the clock is ticking on my [removed].
It should be within a few days you get a response. It seems to be 48-72 hours but it could be faster. If you still have your deposit address saved beyond then they'll probably still be able to recover your session/funds anyway. You can make sure you've sent as much information as they'd need in the meantime (eg a token or the deposit address) a signature could also be helpful but may not be required.
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mrmalarkey
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February 24, 2021, 03:31:07 AM Last edit: February 24, 2021, 05:48:21 AM by mrmalarkey |
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^^^^
Ok thanks man. I appreciate the reassuring response. Yeah I have everything I need to recover things I believe and I know they run an honest operation, but I also thought that once things went pass the point of no return (7 days) then that is it. Good to know I should be good. I'm kicking myself for the stupidity though. For years I never ever ever sent coin until I save that voucher code which I thought I did but then my computer froze the millisecond after I pushed the send button on Electrum. I don't know what is with Electrum and Debian but every so often Electrum freezes that OS and I never know when. Needless to say when I rebooted my voucher code was not in the file I thought I saved. $2k is not insignificant for me either. Anyways thanks.
EDIT: ISSUE SOLVED! In less than 24 hours too! Thank you Chip Mixer! you guys rock!
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anarchoatheist
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March 05, 2021, 09:37:02 PM |
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I cant get signed receipt. Says server internal error
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TryNinja
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March 05, 2021, 09:43:40 PM |
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I cant get signed receipt. Says server internal error
Can confirm. I had this error a few days ago and forgot to post it here.
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anarchoatheist
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March 06, 2021, 12:06:47 AM |
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I cant get signed receipt. Says server internal error
Can confirm. I had this error a few days ago and forgot to post it here. And I need to get that receipt before I destroy the session. I need to destroy session, so I can get new receiving address to move more coins to the mixer. Unless there is a way to get a new address with out destroying session?
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LoyceV
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Thick-Skinned Gang Leader and Golden Feather 2021
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March 06, 2021, 08:13:37 AM |
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Unless there is a way to get a new address with out destroying session? Easy solution: use a different browser (Firefox, Chrome, Tor, pick one). Or use a private browsing window (just make sure to save your session token before depositing (without it, closing a private browser will mean the session is gone). Or remove the browser cookies (once again, make sure you have saved your current session token).
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james3441
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March 06, 2021, 09:59:46 AM Last edit: March 06, 2021, 10:20:33 AM by james3441 |
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chipmixer is behaving weird for me.
i sent 0.0340 and received 0.0330. It does not match increment rules they state.
Depositing 0.1240 BTC will result with 0.124 BTC funds.
anyone know why? Is there a new fee? Nothing wrong with it, but no information on website I didn't use any merge chips features.
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jackg
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https://bit.ly/387FXHi lightning theory
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March 06, 2021, 11:01:28 AM |
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chipmixer is behaving weird for me.
i sent 0.0340 and received 0.0330. It does not match increment rules they state.
Depositing 0.1240 BTC will result with 0.124 BTC funds.
anyone know why? Is there a new fee? Nothing wrong with it, but no information on website I didn't use any merge chips features.
Is there a chance what you tried to withdraw included a fee? Say an exchange charges 0.0002 for you to transfer your funds so you actually got 0.0338 BTC sent.
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james3441
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March 06, 2021, 03:35:14 PM |
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Is there a chance what you tried to withdraw included a fee?
Nope. In blockchain explorer the transaction is exactly as i stated 0.0340000, yet i received 0.033 I sent email to support, when i receive information whether it was some my mistake or a bug i will post here
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jackg
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https://bit.ly/387FXHi lightning theory
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March 06, 2021, 03:37:00 PM |
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Is there a chance what you tried to withdraw included a fee?
Nope. In blockchain explorer the transaction is exactly as i stated 0.0340000, yet i received 0.033 Then I'd send a message to CM's support email listed on their website with your token and txid.
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anarchoatheist
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March 06, 2021, 04:51:10 PM |
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Signed receipts still not working. Will this be fixed? This is kinda important, no?
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ChipMixer (OP)
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March 07, 2021, 11:17:30 PM |
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I cant get signed receipt. Says server internal error
Signed receipts are not working correctly and it could take days to fix it chipmixer is behaving weird for me.
i sent 0.0340 and received 0.0330. It does not match increment rules they state.
Depositing 0.1240 BTC will result with 0.124 BTC funds.
anyone know why? Is there a new fee? Nothing wrong with it, but no information on website I didn't use any merge chips features.
There is no new fee. Send us an email with your session token (or deposit address) and we will check it.
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krste5
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March 12, 2021, 04:14:06 PM Last edit: March 13, 2021, 01:54:10 AM by krste5 |
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Be careful guys , I had another issue with the service. I got a voucher and when I tried to redeem it 10 minutes later on the next transaction I received the following: This voucher is invalid or already redeemed. I just messaged support, waiting for an answer.
Update: Did anyone had any bad experience in the last days ?
UPDATE - I'm an idiot! I missed the last 2 letters from the voucher code!
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donaskd
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March 13, 2021, 01:30:52 PM |
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There is no new fee. Send us an email with your session token (or deposit address) and we will check it.
have same issue. send 0.017, receive 0.016. wrote to you email.
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anarchoatheist
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March 14, 2021, 05:55:51 PM |
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I cant get signed receipt. Says server internal error
Signed receipts are not working correctly and it could take days to fix it Can you please notify us when signed receipts are working again? I will not use the service until its working.
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donaskd
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March 14, 2021, 11:24:41 PM |
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There is no new fee. Send us an email with your session token (or deposit address) and we will check it.
have same issue. send 0.017, receive 0.016. wrote to you email. service give me voucher) thanks
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