dash0520
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June 10, 2021, 05:50:29 AM |
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How long does it usually take? I've sent yesterday BTC payment from my wallet equivalent to 1000 usd and received confirmation message the deposit was successfully received, after withdrawal received the message that all your chips has been withdrawn. But I've never received the BTC back since yesterday. Is that taking that long or what is the problem exactly?
Withdrawn chip gives you preloaded private key which is instant. Using sweeping queue can take up to 24 hours to create and confirm transaction moving funds from chip into address you have provided. I've sent an email to the support 2 days ago with all details, my wallet key, I also indicated my voucher and explained you that I've chosen the "Sweep Them To Different Address" to my other wallet. Confirmation "Finish All your chips has been withdrawn" have been received. But still haven't yet received the money since. Can you please have a look into my problem? Thx
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hagrit
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June 28, 2021, 01:56:03 PM |
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Faced a problem. Help. Created a session and did a translation, but the system didn't see my payment. Where can I write or how to restore the medium? Ha posty wrote yesterday waiting for an answer. I didn’t get the keys in the first step, but I didn’t get the keys in the second.
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LoyceV
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Thick-Skinned Gang Leader and Golden Feather 2021
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June 28, 2021, 02:16:58 PM |
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Faced a problem. Help. Created a session and did a translation, but the system didn't see my payment. Where can I write or how to restore the medium? It sounds like this problem: Small amount of deposit transactions get stuck in our system lately. If that happened to you - contact us and we will do manual fix. Proper fix is expected later date. Missing deposits reported to support were resolved but main issue is still there. If you deposit and are unlucky - you may not get your chips after one confirmation. Ha posty wrote yesterday waiting for an answer. I'm not sure what you're saying here. You should email Support.
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hagrit
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June 28, 2021, 02:35:07 PM |
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Faced a problem. Help. Created a session and did a translation, but the system didn't see my payment. Where can I write or how to restore the medium? It sounds like this problem: Small amount of deposit transactions get stuck in our system lately. If that happened to you - contact us and we will do manual fix. Proper fix is expected later date. Missing deposits reported to support were resolved but main issue is still there. If you deposit and are unlucky - you may not get your chips after one confirmation. Ha posty wrote yesterday waiting for an answer. I'm not sure what you're saying here. You should email Support. I wrote you from the mail, but they did not answer me. Why is that? Wrote: shura.yegorov.9393@mail.ruyashinamina@list.ru jerargulyaev@lenta.ru No answer
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hagrit
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June 28, 2021, 02:41:34 PM |
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Faced a problem. Help. Created a session and did a translation, but the system didn't see my payment. Where can I write or how to restore the medium? It sounds like this problem: Small amount of deposit transactions get stuck in our system lately. If that happened to you - contact us and we will do manual fix. Proper fix is expected later date. Missing deposits reported to support were resolved but main issue is still there. If you deposit and are unlucky - you may not get your chips after one confirmation. Ha posty wrote yesterday waiting for an answer. I'm not sure what you're saying here. You should email Support. I wrote you from the mail, but they did not answer me. Why is that? Wrote: shura.yegorov.9393@mail.ruyashinamina@list.ru jerargulyaev@lenta.ru No answer You can see my message in the mail from: jerargulyaev@lenta.ru a very long time waiting for an answer. In the letter he provided all the data
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LeGaulois
Copper Member
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June 28, 2021, 03:14:34 PM |
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He can't "see your message" in the mail since @LoyceV is not an admin or employee of the website. He's just trying to help you to identify your problem.
Also from what I understand you emailed @Chipmixer with 3 different emails. it won't make it go any faster. What do you call a "very long time" to get an answer? 24h? I understand it can be frustrating when it comes to money but I'm sure your problem will be solved in a timely manner
Don't worry, they don't sleep on the desk, they will surely come back to you in some hours
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hagrit
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June 28, 2021, 03:55:49 PM |
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He can't "see your message" in the mail since @LoyceV is not an admin or employee of the website. He's just trying to help you to identify your problem.
Also from what I understand you emailed @Chipmixer with 3 different emails. it won't make it go any faster. What do you call a "very long time" to get an answer? 24h? I understand it can be frustrating when it comes to money but I'm sure your problem will be solved in a timely manner
Don't worry, they don't sleep on the desk, they will surely come back to you in some hours
Thanks for the answer. Hopefully they will answer your mail soon.
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ChipMixer (OP)
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June 28, 2021, 10:17:07 PM |
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I wrote you from the mail, but they did not answer me. Why is that? Wrote: *@mail.ru *@list.ru *@lenta.ru No answer
At least one of .ru email does not accept protonmail emails. Email with voucher bounced. We have redeemed your voucher at your session. Please check your session again. Also from what I understand you emailed @Chipmixer with 3 different emails. it won't make it go any faster.
If we are not responding after 24 hours - sending us another letter with different email may help.
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hagrit
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June 30, 2021, 10:24:19 AM |
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Hello! I faced the problem of not crediting one of the deposit! Please solve the problem as soon as possible, if the bitcoin rate changes, this threatens me with losses. Amount ~2.5 btc . I already wrote to the mail - please solve my problem as soon as possible - a friend who faced the same problem was waiting for an answer from you for 2 days and decided not to use it anymore because it let him down a lot and he worked with you for a very long time. email from which I wrote to you : jerargulyaev@lenta.ru
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BlackHatCoiner
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Bitcoin is a royal fork
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July 06, 2021, 11:11:00 AM |
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Hi, the website does not respond no matter the times that I refresh it.
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o_e_l_e_o
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July 06, 2021, 11:14:39 AM |
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Hi, the website does not respond no matter the times that I refresh it. This seems to be a recurring issue from a few days ago: I would suggest you use the onion link via Tor - http://chipmixerwzxtzbw.onion/ - in the meantime. I can confirm it is still working normally.
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BlackHatCoiner
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Bitcoin is a royal fork
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July 06, 2021, 11:19:48 AM |
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Yep, it works on Tor. Thanks.
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Chikito
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July 07, 2021, 12:02:46 AM |
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There is a new update Tor v2 with the yellow exclamation mark in URL I don't get it before updated TOR. but The website still working when I ignoring the note. Version 2 Onion Sites will be deprecated soon
This onion site will not be reachable soon. Please contact the site administrator and encourage them to upgrade.
Tor is ending its support for version 2 onion services beginning in July 2021, and this onion site will no longer be reachable at this address. If you are the site administrator, upgrade to a version 3 onion service soon.
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DireWolfM14
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July 07, 2021, 12:17:30 AM |
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I don't get it before updated TOR. but The website still working when I ignoring the note.
It should continue to be until September, but it's not safe to keep using V2 addresses. At this point it's safer to use clearnet with a VPN for IP masking. I don't know why it's taking ChipMixer so long to upgrade, but hopefully he does so soon. Maybe while he's at it he'll upgrade to SegWit addresses also.
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vv181
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July 07, 2021, 05:32:41 AM |
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It should continue to be until September, but it's not safe to keep using V2 addresses. At this point it's safer to use clearnet with a VPN for IP masking.
To be precise Tor Browser should be supporting v2 addresses until 15 October 2021 since they will upgrade the browser to use Tor > 0.4.x. Anyway, I notice the v2 technical problem on https://lists.torproject.org/pipermail/tor-dev/2020-June/014365.html. Does it is indeed safer to use clearnet with VPN for IP masking?
I don't know why it's taking ChipMixer so long to upgrade, but hopefully he does so soon. Maybe while he's at it he'll upgrade to SegWit addresses also. I believe it surely Chipmixer will migrate to v3 before Tor Browser not supporting the v2 address. So when will ChipMixer move to v3 onion service?
Plan was to add v3 around middle of May 2021. It did not happen. External dead lines are: July 15th, 2021 0.4.6.x: Tor will no longer support v2 and support will be removed from the code base. October 15th, 2021 We will release new Tor client stable versions for all supported series that will disable v2.
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ranochigo
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July 08, 2021, 04:57:24 AM |
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It should continue to be until September, but it's not safe to keep using V2 addresses. At this point it's safer to use clearnet with a VPN for IP masking.
Probably not such a great idea. V2 addresses are not critically insecure, they're still okay for normal use but their end of life is long overdue. V3 is of course better, but I'd rather stick with Tor than use a VPN. VPN is okay if you want to obfuscate your traffic from your local ISP. But the VPN provider will be able to see your traffic and do some fingerprinting as well, if you use their proprietary apps. There is still a potential for them to be keeping logs or are corporative with any mass surveillance. Besides, Tor bundles a nice browser with sufficient privacy measures as well.
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dkbit98
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July 08, 2021, 11:52:25 AM |
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There is no need to rush with implementing V3 Tor addresses, because if I remember correctly few months ago there was a big attack and bug found in them that resulted in halting complete v3 Tor network. V3 addresses are however generally better than older v2 addresses, they have stronger cryptography, and Bitcoin supports them, so it Chipmixer will adopt them sooner or later.
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ranochigo
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July 08, 2021, 12:56:21 PM |
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There is no need to rush with implementing V3 Tor addresses, because if I remember correctly few months ago there was a big attack and bug found in them that resulted in halting complete v3 Tor network.
Yeah. The few directory authority were overloaded and couldn't generate a live consensus, which the client at that time needed for v3 address. v2 should've been deprecated for sometime now, it can become a security/privacy risk[1]. V3 addresses are however generally better than older v2 addresses, they have stronger cryptography, and Bitcoin supports them, so it Chipmixer will adopt them sooner or later.
It's getting deprecated anyways, but of course the sooner the better. They are already deprecating the code by the mid of the month. V3 is just better than V2 in every way. [1] https://lists.torproject.org/pipermail/tor-dev/2020-June/014365.html
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Crypt0knight23
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July 08, 2021, 09:42:56 PM Last edit: July 08, 2021, 09:53:09 PM by Crypt0knight23 |
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Hello @ChipMixer I have just sent you guys an email regarding my session. So far I have more than 16 confirmation on blockchain, but the mixer part of my session still shows 0.000BTC because your system has somehow not credited me the coins I sent yet. Can you guys please fix this I need those coins urgently.
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