Invulner
Sr. Member
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Activity: 266
Merit: 250
Invulner
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November 02, 2016, 05:41:14 AM |
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The won in last 24 hours statistic is simply the gross profit of all gamblers on Primedice I think. It's not a figure of how much Primedice has earned or lost over the last 24 hours(net profit).
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arwin100
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November 02, 2016, 09:32:09 AM |
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For this situation you need to email them since you can't open a ticket because you can't login into the website. This thread is pretty busy and usually messages are easily missed. Like mine, for example. i had mail to support staff of PD. But they don't response. I dont know why??? Maybe they are bit busy for now or they are just been stamble for so many mails thats why he didn't read your message, just wait mate or better contact directly stunna for more info and state your claims for your problem, surely if pd admin and owner will notice that they will act immediately since i think they would not ruin their good reputation, if this matter will not been answered by them i think you need to send them many mail so they will see it.
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Naoko
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November 02, 2016, 10:34:47 AM |
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For this situation you need to email them since you can't open a ticket because you can't login into the website. This thread is pretty busy and usually messages are easily missed. Like mine, for example. i had mail to support staff of PD. But they don't response. I dont know why??? just give them enough time, PD supports do sleep too incase you don't recieve any kind of reply from PD team, you can always resend a ticket for the same inquiry OR you can just post here about your problem and MICRO or other mods can give you help publicly
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RocketSingh
Legendary
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Activity: 1662
Merit: 1050
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November 02, 2016, 10:43:34 AM |
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just give them enough time, PD supports do sleep too Being the largest bitcoin gambling operation under the Sun, they must support in multiple timezone. Like the Sun did not set in British Empire, all support can not sleep in PD's empire.
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MICRO
Legendary
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Activity: 2464
Merit: 1037
CEO @ Stake.com and Primedice.com
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November 02, 2016, 10:48:31 AM |
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just give them enough time, PD supports do sleep too Being the largest bitcoin gambling operation under the Sun, they must support in multiple timezone. Like the Sun did not set in British Empire, all support can not sleep in PD's empire. That is coming up soon. 24/7 support , live chat support and maybe even support over the phone.
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adaseb
Legendary
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Activity: 3878
Merit: 1733
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November 02, 2016, 01:25:20 PM |
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just give them enough time, PD supports do sleep too Being the largest bitcoin gambling operation under the Sun, they must support in multiple timezone. Like the Sun did not set in British Empire, all support can not sleep in PD's empire. That is coming up soon. 24/7 support , live chat support and maybe even support over the phone. Will this really happen? I think this was promised in the past to improve the support and hire more staff. However this is one of the biggest Bitcoin gambling sites out there and yet has one the worse support out there.
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lite
Legendary
Offline
Activity: 1400
Merit: 1009
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November 02, 2016, 01:39:00 PM |
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just give them enough time, PD supports do sleep too Being the largest bitcoin gambling operation under the Sun, they must support in multiple timezone. Like the Sun did not set in British Empire, all support can not sleep in PD's empire. That is coming up soon. 24/7 support , live chat support and maybe even support over the phone. can you check for me? my accout: brycen1991 where is live chat support, when i can't log in? Live chat support isn't live yet, you should email them instead to get your problem solved. send an email to this id support@primedice.com or create a new account on primedice and open up a ticket.
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TooMainstream
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November 02, 2016, 02:14:34 PM |
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What about the fact on fb there was: "increased faucet to 500 sats" and never happened?
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MICRO
Legendary
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Activity: 2464
Merit: 1037
CEO @ Stake.com and Primedice.com
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November 02, 2016, 02:49:37 PM |
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just give them enough time, PD supports do sleep too Being the largest bitcoin gambling operation under the Sun, they must support in multiple timezone. Like the Sun did not set in British Empire, all support can not sleep in PD's empire. That is coming up soon. 24/7 support , live chat support and maybe even support over the phone. Will this really happen? I think this was promised in the past to improve the support and hire more staff. However this is one of the biggest Bitcoin gambling sites out there and yet has one the worse support out there. We actually have the fastest and the most responsive support around. As i shown with the stats from zendesk. And from then it got even better. But yes , we are working on some new projects and support will get even better with more options to get in contact with support.
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BoXXoB
Legendary
Offline
Activity: 2018
Merit: 1108
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November 02, 2016, 03:08:43 PM |
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just give them enough time, PD supports do sleep too Being the largest bitcoin gambling operation under the Sun, they must support in multiple timezone. Like the Sun did not set in British Empire, all support can not sleep in PD's empire. That is coming up soon. 24/7 support , live chat support and maybe even support over the phone. Will this really happen? I think this was promised in the past to improve the support and hire more staff. However this is one of the biggest Bitcoin gambling sites out there and yet has one the worse support out there. We actually have the fastest and the most responsive support around. As i shown with the stats from zendesk. And from then it got even better. But yes , we are working on some new projects and support will get even better with more options to get in contact with support. Can second this. It went from completely useless support to a bit better. After that it has improved even more and I'd definitely call the support better than many sites.
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adaseb
Legendary
Offline
Activity: 3878
Merit: 1733
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November 02, 2016, 07:32:21 PM |
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just give them enough time, PD supports do sleep too Being the largest bitcoin gambling operation under the Sun, they must support in multiple timezone. Like the Sun did not set in British Empire, all support can not sleep in PD's empire. That is coming up soon. 24/7 support , live chat support and maybe even support over the phone. Will this really happen? I think this was promised in the past to improve the support and hire more staff. However this is one of the biggest Bitcoin gambling sites out there and yet has one the worse support out there. We actually have the fastest and the most responsive support around. As i shown with the stats from zendesk. And from then it got even better. But yes , we are working on some new projects and support will get even better with more options to get in contact with support. Can second this. It went from completely useless support to a bit better. After that it has improved even more and I'd definitely call the support better than many sites. Whenever it comes to people's money, support should be number one. If someone sends $10,000 and it gets halted somewhere and it takes hours or days to get it resolved, you think they will actually gamble on that website?
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BoXXoB
Legendary
Offline
Activity: 2018
Merit: 1108
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November 02, 2016, 08:53:32 PM |
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just give them enough time, PD supports do sleep too Being the largest bitcoin gambling operation under the Sun, they must support in multiple timezone. Like the Sun did not set in British Empire, all support can not sleep in PD's empire. That is coming up soon. 24/7 support , live chat support and maybe even support over the phone. Will this really happen? I think this was promised in the past to improve the support and hire more staff. However this is one of the biggest Bitcoin gambling sites out there and yet has one the worse support out there. We actually have the fastest and the most responsive support around. As i shown with the stats from zendesk. And from then it got even better. But yes , we are working on some new projects and support will get even better with more options to get in contact with support. Can second this. It went from completely useless support to a bit better. After that it has improved even more and I'd definitely call the support better than many sites. Whenever it comes to people's money, support should be number one. If someone sends $10,000 and it gets halted somewhere and it takes hours or days to get it resolved, you think they will actually gamble on that website? I was making the comparison to the other BTC sites. I also don't think a 10 hour wait is that much. There's loads of sites where you do have to wait for funds much longer than that. Obviously there's still work to do but is there really a lot of BTC sites with so much quicker support?
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Grab
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November 02, 2016, 10:44:54 PM |
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Moneypot, betking even 999dice have much better support than PD.
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MICRO
Legendary
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Activity: 2464
Merit: 1037
CEO @ Stake.com and Primedice.com
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November 02, 2016, 11:06:01 PM |
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Moneypot, betking even 999dice have much better support than PD.
Where are the facts in that claim?
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Grab
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November 02, 2016, 11:19:47 PM |
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Moneypot, betking even 999dice have much better support than PD.
Where are the facts in that claim? I can't give you proof's, but you can ask other player's. Btw: Did FortySecond got his 9BTC after 5 months? Or still no answer?
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MICRO
Legendary
Offline
Activity: 2464
Merit: 1037
CEO @ Stake.com and Primedice.com
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November 02, 2016, 11:24:16 PM |
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Moneypot, betking even 999dice have much better support than PD.
Where are the facts in that claim? I can't give you proof's, but you can ask other player's. Btw: Did FortySecond got his 9BTC after 5 months? Or still no answer? He got it after 1 confirmation. Not after 5 months .
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DRaGoN RaNTaRo
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November 02, 2016, 11:41:27 PM |
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What about the fact on fb there was: "increased faucet to 500 sats" and never happened?
it would be great if they could increase the default faucet value and hope there wont be any limit to claim the faucet
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Naoko
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November 02, 2016, 11:54:19 PM |
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What about the fact on fb there was: "increased faucet to 500 sats" and never happened?
it would be great if they could increase the default faucet value and hope there wont be any limit to claim the faucet If the time limit between faucet claim is removed, 90% of pd users will most likely abuse the faucet and won't do deposits. If you are the site owner, would you like to throw away your money to some beggars who didn't send any deposits to your site to play at risk at all?
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StarBruck
Member
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Activity: 117
Merit: 10
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November 03, 2016, 12:18:34 AM |
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Another day, another problem So today I was testing out API functions for my bot, PolyBot. As I test, command by command, I discover that "GET /chat" returned all of the IPs of everyone in chat. This is a major API loophole, I'm lucky I found it and not someone else who could have used it for malicious purposes. I asked to speak with UnixPunk, he responded on Telegram as I told him the details of the issue. After a couple of minutes, it was fixed, and I returned to testing functions on my bot. Do note that Isildur explicitly told me that I could "Test out API functions in chat, as long as it doesn't spam." I heeded his command. But still, after a couple of tests and short outputs into the chat, PolyBot was muted for 666 hours. "Why?" I ask. Is there really anything you could say I did wrong? I asked for permission to test, and received it. After asking Isildur on another account, PstBank, why I was muted, he only told me "he didn't mute me." I later saved a message for UnixPunk to speak to me on Telegram, and then PstBank was muted for 666 hours. I honestly have no idea why these two accounts were muted. I asked for permission to use the API in chat, and ended up with two accounts muted for 666 hours, which is 27 days. Why? If it wasn't Isildur or UnixPunk, who was it? I'd like to have these two accounts unmuted, as they absolutely did not do anything wrong. I have two images of each mute: one of PolyBot, and the other of PstBank. Regards, StarBruck
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MICRO
Legendary
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Activity: 2464
Merit: 1037
CEO @ Stake.com and Primedice.com
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November 03, 2016, 12:35:01 AM |
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Moneypot, betking even 999dice have much better support than PD.
Where are the facts in your claim? Where are the facts in Your claim? Edit; You might have one of the best support teams, i personally havent had too much hassle getting help, but i think all these undisputed claims from sites are getting a bit out of hand. I posted ours zendesk stats couple of pages back.
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