panjul07
Legendary
Offline
Activity: 3640
Merit: 1369
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July 24, 2019, 09:18:36 AM |
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Where? Here? I send to the guy who looks like to be a member of the staff. But email no, I dont have it. Do you have it? Thanks
I think you already have their email. In one of your old post you mentioned that you emailed them. But if you're still looking for their admin email it's on the support page. How do I contact support? If at any time during your gaming experience an issue arises or you have a question or concern, be sure to mail us at admin@bitcoinrush.io. We take great pride in ensuring all inquires are answered in 24 hours or less. Yeah I have that email. 3 weeks without information. They ard absolutly disappear. Could someone help me? No one can help you but casinobitco He was online yesterday, but no further replies about the accusation that you have multiple accounts. I do think casinobitco should confirm everything to make it clear so it wont affect other players who (maybe) are worrying about this issue. If you are really sure that you did not make something against the rules, probably the best thing to do is by creating scam accustion thread but be sure that you have valid proofs to support your accusation. Based on some issues on other sites, when someone created a scam accusation then the site or the representative will come to confirm and maybe fix the issue faster.
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MyRealName
Member
Offline
Activity: 77
Merit: 18
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July 25, 2019, 05:58:39 AM |
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No reply for weeks!!!!! It's already should be a big red flag for most users. No public explanations. A true bookie has a right to close account for a player but if You take a bet you should pay money. I will not trust bitcoinrush anymore. Thanks to carton97 for sharing this information.
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casinobitco (OP)
Legendary
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Activity: 1833
Merit: 1030
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July 25, 2019, 05:01:11 PM |
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Where? Here? I send to the guy who looks like to be a member of the staff. But email no, I dont have it. Do you have it? Thanks
I think you already have their email. In one of your old post you mentioned that you emailed them. But if you're still looking for their admin email it's on the support page. How do I contact support? If at any time during your gaming experience an issue arises or you have a question or concern, be sure to mail us at admin@bitcoinrush.io. We take great pride in ensuring all inquires are answered in 24 hours or less. Yeah I have that email. 3 weeks without information. They ard absolutly disappear. Could someone help me? Sorry for the lack of responses. I never address personal player issues publicly, but will ensure someone gets back to you with the proof that you were using multiple accounts to bypass limits on obscure tennis matches - you can expect this by end of the weekend. This data will included IP addresses, the bets, and the timing of such bets - it will be shared privately, and not publicly. Per our terms and conditions (and literally every other sportsbook in the world - creating multiple accounts is prohibited). We will attempt to resolve this amicably 1-1, not in the forums.
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carton97
Newbie
Offline
Activity: 52
Merit: 0
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July 27, 2019, 05:47:06 PM Last edit: July 28, 2019, 05:01:10 PM by carton97 |
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Where? Here? I send to the guy who looks like to be a member of the staff. But email no, I dont have it. Do you have it? Thanks
I think you already have their email. In one of your old post you mentioned that you emailed them. But if you're still looking for their admin email it's on the support page. How do I contact support? If at any time during your gaming experience an issue arises or you have a question or concern, be sure to mail us at admin@bitcoinrush.io. We take great pride in ensuring all inquires are answered in 24 hours or less. Yeah I have that email. 3 weeks without information. They ard absolutly disappear. Could someone help me? Sorry for the lack of responses. I never address personal player issues publicly, but will ensure someone gets back to you with the proof that you were using multiple accounts to bypass limits on obscure tennis matches - you can expect this by end of the weekend. This data will included IP addresses, the bets, and the timing of such bets - it will be shared privately, and not publicly. Per our terms and conditions (and literally every other sportsbook in the world - creating multiple accounts is prohibited). We will attempt to resolve this amicably 1-1, not in the forums. Are you kidding me? I have been waiting 25 days from last email. What proofs do you have? I dont use multiple accs, I already explain why less than 25% of my rotation is the same that other players but the IP used in my acc never have been used in other acc, how I already explained. It is a joke. Why 25 days with no answers? Why you publicity than less than 24 hours to answre? You already have time to resolve it amicably 1-1, I dont create a scam matter because I am in holydays but when I have access to my computer and time I will. Amicably, has to be a joke. I also send you message which don get answer . 25 days to reach me out.
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carton97
Newbie
Offline
Activity: 52
Merit: 0
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August 06, 2019, 06:15:53 PM |
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Where? Here? I send to the guy who looks like to be a member of the staff. But email no, I dont have it. Do you have it? Thanks
I think you already have their email. In one of your old post you mentioned that you emailed them. But if you're still looking for their admin email it's on the support page. How do I contact support? If at any time during your gaming experience an issue arises or you have a question or concern, be sure to mail us at admin@bitcoinrush.io. We take great pride in ensuring all inquires are answered in 24 hours or less. Yeah I have that email. 3 weeks without information. They ard absolutly disappear. Could someone help me? Sorry for the lack of responses. I never address personal player issues publicly, but will ensure someone gets back to you with the proof that you were using multiple accounts to bypass limits on obscure tennis matches - you can expect this by end of the weekend. This data will included IP addresses, the bets, and the timing of such bets - it will be shared privately, and not publicly. Per our terms and conditions (and literally every other sportsbook in the world - creating multiple accounts is prohibited). We will attempt to resolve this amicably 1-1, not in the forums. I expect that all of the people who were thinking in playing in your book has now clear that you are completly a scam. Of course I didnt get any message. BTW does somebody where I have to open a scam issue? It is in the general BTC forum? Thanks
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SyGambler
Legendary
Offline
Activity: 2436
Merit: 1804
guess who's back
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August 06, 2019, 11:49:17 PM |
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BTW does somebody where I have to open a scam issue? It is in the general BTC forum? Thanks
here you go https://bitcointalk.org/index.php?board=83.0try to make it clear tho with as many details as possible , guess that will make bitcoinrush share your info publicly since you are going to do it this way but I'm already telling you this site has been in business for years now and all people who used it and followed the rules never had any serious problem ( except some delayed withdrawals or so )
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carton97
Newbie
Offline
Activity: 52
Merit: 0
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August 07, 2019, 12:03:12 AM |
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BTW does somebody where I have to open a scam issue? It is in the general BTC forum? Thanks
here you go https://bitcointalk.org/index.php?board=83.0try to make it clear tho with as many details as possible , guess that will make bitcoinrush share your info publicly since you are going to do it this way but I'm already telling you this site has been in business for years now and all people who used it and followed the rules never had any serious problem ( except some delayed withdrawals or so ) Thx will do it that way. I understand that you dont believe in me, but think that one bookie which dont answer in more than 1 month after saying a couple of days , even with some people of the forum trying to reach them it is enough for dont recommend it. Think that somebody that deposit his money there after that is completly crazy.
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SyGambler
Legendary
Offline
Activity: 2436
Merit: 1804
guess who's back
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August 07, 2019, 02:17:49 PM |
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Thx will do it that way. I understand that you dont believe in me, but think that one bookie which dont answer in more than 1 month after saying a couple of days , even with some people of the forum trying to reach them it is enough for dont recommend it. Think that somebody that deposit his money there after that is completly crazy.
lack of response isn't cool I agree , but can't really judge the situation personally cause I don't know what they told you once they contacted you in the past maybe they already made their points clear , so if you still find it not fair you can post it on the scam accusations and let the community judge not sure honestly why Tim haven't reached you back since he said he will contact you
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carton97
Newbie
Offline
Activity: 52
Merit: 0
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August 09, 2019, 12:17:42 PM |
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Thx will do it that way. I understand that you dont believe in me, but think that one bookie which dont answer in more than 1 month after saying a couple of days , even with some people of the forum trying to reach them it is enough for dont recommend it. Think that somebody that deposit his money there after that is completly crazy.
lack of response isn't cool I agree , but can't really judge the situation personally cause I don't know what they told you once they contacted you in the past maybe they already made their points clear , so if you still find it not fair you can post it on the scam accusations and let the community judge not sure honestly why Tim haven't reached you back since he said he will contact you I already create it. I invite all of you to check it and any help will be grateful. Also I asked Casinobetbtc to check it, and tell of us why they lie and and another time and they dont answer . Like in this message. Where? Here? I send to the guy who looks like to be a member of the staff. But email no, I dont have it. Do you have it? Thanks
I think you already have their email. In one of your old post you mentioned that you emailed them. But if you're still looking for their admin email it's on the support page. How do I contact support? If at any time during your gaming experience an issue arises or you have a question or concern, be sure to mail us at admin@bitcoinrush.io. We take great pride in ensuring all inquires are answered in 24 hours or less. Yeah I have that email. 3 weeks without information. They ard absolutly disappear. Could someone help me? Sorry for the lack of responses. I never address personal player issues publicly, but will ensure someone gets back to you with the proof that you were using multiple accounts to bypass limits on obscure tennis matches - you can expect this by end of the weekend. This data will included IP addresses, the bets, and the timing of such bets - it will be shared privately, and not publicly. Per our terms and conditions (and literally every other sportsbook in the world - creating multiple accounts is prohibited). We will attempt to resolve this amicably 1-1, not in the forums.
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ralle14
Legendary
Online
Activity: 3346
Merit: 1914
Shuffle.com
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August 10, 2019, 06:24:49 PM Last edit: August 10, 2019, 06:35:07 PM by ralle14 |
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@casinotbitco Can you help me settle my wager? I've been waiting for a couple of days now and my parlay is still pending. The baseball game I have on my parlay got suspended because of heavy rains but it ended on a tie during the 9th inning so it should be voided. I also sent a message on the support's email but I haven't received a reply yet hoping to get a response since you guys also check this thread every week or so.
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SyGambler
Legendary
Offline
Activity: 2436
Merit: 1804
guess who's back
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August 10, 2019, 07:37:06 PM |
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@casinotbitco Can you help me settle my wager? I've been waiting for a couple of days now and my parlay is still pending. The baseball game I have on my parlay got suspended because of heavy rains but it ended on a tie during the 9th inning so it should be voided. I also sent a message on the support's email but I haven't received a reply yet hoping to get a response since you guys also check this thread every week or so.
yeah I noticed as well there can be delays when a game gets voided your best shot is contacting Tim thro telegram and I'm sure he will fix it for you , he's been busy with some things in the last couple of days so maybe that's the reason
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ThePatient
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August 11, 2019, 08:50:49 PM |
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Do they allow users from USA and is there KYC?
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SyGambler
Legendary
Offline
Activity: 2436
Merit: 1804
guess who's back
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August 12, 2019, 12:50:50 AM |
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Do they allow users from USA and is there KYC?
as I remember one of my American friends told me that USA isn't allowed , the restrictions section in the site doesn't include what countries aren't allowed tho regarding KYC been using the site for over 2 years now and never was asked to do so , but the terms are clearly stating that the site has the rights to ask for that when they need to
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justdimin
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August 12, 2019, 05:42:46 PM |
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The KYC part is exactly like that, in case of requirement. For example if they are suspicious of you using two accounts (wouldn't make too much sense in sportsbook, you are not giving yourself an edge by using two accounts) and somehow abused it, or maybe if you were doing double spending method and wanted to make money as much as possible, they have the right to ask for KYC to make sure they are not getting scammed by you, and that is literally the only case they would ask for it and I don't think they have asked for it from anyone so far.
However, American people are not just sportsbet based, even if they allowed you to play here doesn't mean you could, as long as government figures out you are gambling here they would list that as a crime and you would be in trouble, I would suggest following laws of your own country and be safe.
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SyGambler
Legendary
Offline
Activity: 2436
Merit: 1804
guess who's back
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August 13, 2019, 02:02:54 AM |
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The KYC part is exactly like that, in case of requirement. For example if they are suspicious of you using two accounts (wouldn't make too much sense in sportsbook, you are not giving yourself an edge by using two accounts) and somehow abused it multi accounters can have more edge if they are profitable gamblers , they can abuse the limit and bet more than what the site is allowing you to bet they can also refer each others and make extra commissions and lastly since bitcoinrush has a monthly leaderboard , multi accounters can benefit from that as well and take 2 or 3 spots in the leaderboard , or maybe if you were doing double spending method and wanted to make money as much as possible, they have the right to ask for KYC to make sure they are not getting scammed by you, and that is literally the only case they would ask for it and I don't think they have asked for it from anyone so far.
double spending won't work with bitcoinrush since deposits are credited after 1 confirmation
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carton97
Newbie
Offline
Activity: 52
Merit: 0
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August 13, 2019, 10:37:44 AM |
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@casinotbitco Can you help me settle my wager? I've been waiting for a couple of days now and my parlay is still pending. The baseball game I have on my parlay got suspended because of heavy rains but it ended on a tie during the 9th inning so it should be voided. I also sent a message on the support's email but I haven't received a reply yet hoping to get a response since you guys also check this thread every week or so.
yeah I noticed as well there can be delays when a game gets voided your best shot is contacting Tim thro telegram and I'm sure he will fix it for you , he's been busy with some things in the last couple of days so maybe that's the reason Could you tell me how to contact them though telegram? Dont know how. Thanks I also want to notice all the possible new players that they scam me. And really dont recommend them. More info in: https://bitcointalk.org/index.php?topic=5174022.msg52110168#msg52110168
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ralle14
Legendary
Online
Activity: 3346
Merit: 1914
Shuffle.com
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August 14, 2019, 06:14:26 AM |
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If you already have a telegram account you only need to join their monsterbyte group chat and look for one of the admins on the group. That's how I contacted them through their telegram. Within a day I got a reply from tim saying he'll forward my problem to their bitcoinrush team.
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carton97
Newbie
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Activity: 52
Merit: 0
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August 14, 2019, 01:34:56 PM |
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If you already have a telegram account you only need to join their monsterbyte group chat and look for one of the admins on the group. That's how I contacted them through their telegram. Within a day I got a reply from tim saying he'll forward my problem to their bitcoinrush team. Already ask tim . Thank youf or your help Also I am talking with game-protect thinking in lossing 35% for trying to get my money back.
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Nellayar
Full Member
Offline
Activity: 868
Merit: 185
Roobet supporter and player!
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August 14, 2019, 02:29:18 PM |
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The KYC part is exactly like that, in case of requirement. For example if they are suspicious of you using two accounts (wouldn't make too much sense in sportsbook, you are not giving yourself an edge by using two accounts) and somehow abused it, or maybe if you were doing double spending method and wanted to make money as much as possible, they have the right to ask for KYC to make sure they are not getting scammed by you, and that is literally the only case they would ask for it and I don't think they have asked for it from anyone so far.
However, American people are not just sportsbet based, even if they allowed you to play here doesn't mean you could, as long as government figures out you are gambling here they would list that as a crime and you would be in trouble, I would suggest following laws of your own country and be safe.
I think there is a strict regulation right now in USA and other part in the world. It is good only to abide the regulation since it is banned for the citizen because the president or chief officer of the country is the one that bans cryptocurrency. KYC is helpful to determine our nationality. Because of a strict regulation, I think it is right and good if there is KYC.
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aliasmemphis
Newbie
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Activity: 1
Merit: 0
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August 20, 2019, 07:57:12 AM |
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I have tried numerous times to contact support on bitcoinrush and noone is replying. Has anyone else had this issue and what is the next step if they aren't replying?
Any replies appreciated.
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