They are in full legal lock-down mode. Say nothing or do nothing that can be used against you later. We're just along for the ride now. See you all on Jan 1st. I hope to get better news earlier, but I've hoped twice before and been burned. Thanks BFL, Avalon, and now HF.
I don't think it's that, I think it's that they just kinda don't know what to do, and the missteps with Taco and the silly (and ill-timed) drawing for people putting ads in their sigs show the lack of a coherent communication plan.
Dealing with this situation is different than selling bondage or fisting pron, as our marketing man is probably finding out! I don't mean that too meanly, after all, it's a really strange situation, and I can't think of any especially valuable prior experience he could have had to help deal with bitcoin miner preorder fumbles, so I guess pron sales are as (in)applicable as anything else. (Except maybe crisis communication.)
I don't think they have to come on here and respond to every bitchy post, but having said that, Amer has a number of good suggestions, even if some of them veer too far into the "promotional" aspect rather than providing information. Hashfast can certainly do a better job getting the facts out there, and doing so with some regularity. Personally, I'm not so much interested in success stories ... except maybe new information that shows how they are addressing and overcoming delays. Data points. Stuff that speaks for itself. Not any spun items. Why not commit to a factual update every week, with some of the industry-specific insight information that Amer suggests (i.e. for those of us that aren't personally into hardware design)?
No, it is exactly that. Reading over all their latest communications, you can easily tell they have passed and sanitized by a lawyer first. They have carefully worded everything as to not take any liability, past future and present. Are my claims so far fetched? This is the company that is NDA'ed out the asshole.
