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machinek20
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March 23, 2016, 09:52:16 AM |
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hello admin what happened to the site while withdrawal it just showing select provider and nothing is clickable
you will see in url is withdrawal_new i think site still update, hope site have more bet like bet365 so great |
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Advertised sites are not endorsed by the Bitcoin Forum. They may be unsafe, untrustworthy, or illegal in your jurisdiction.
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syndria
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March 23, 2016, 12:53:28 PM |
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please admin, for how long we cannot withdraw my account, that so critical if bet site have a problem with withdrawal. please fix it. u're the best
Many issues of widthrawals were reported before you. You should be aware of this in the first place before you use this site |
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drahgon
Newbie
 Offline
Activity: 32
Merit: 0
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March 23, 2016, 03:31:37 PM |
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I am updating. I received a reply. They said they are looking into it and the issue is more complicated than they thought. I will add my btc is still stuck in the game(I assume I have not checked again since). I do hope if this takes a long time they will credit it back to me. Also I initially deposited 5btc to get the full bonus and after this issue withdrew 4.5 btc. It did transfer but it took almost 24hrs. So anyone waiting on a withdrawl. It probably won't be instant give it at least a day.
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Pro Gamers
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March 24, 2016, 01:17:08 AM |
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I am updating. I received a reply. They said they are looking into it and the issue is more complicated than they thought. I will add my btc is still stuck in the game(I assume I have not checked again since). I do hope if this takes a long time they will credit it back to me. Also I initially deposited 5btc to get the full bonus and after this issue withdrew 4.5 btc. It did transfer but it took almost 24hrs. So anyone waiting on a withdrawl. It probably won't be instant give it at least a day.
5btc? You are lucky they pay you back. Dont do it if you didnt read the previous post again because this will put your widthrawal on pending if you get stuck into a unlucky situation like what everyone elses here |
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Cloudbet (OP)
Legendary
Offline
Activity: 2338
Merit: 1110
Cloudbet | Best Bitcoin Gambling Site Since 2013
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March 24, 2016, 06:05:10 AM |
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Hi all
We have implemented some new anti-fraud measures to help preserve account security.
Part of this includes better identification of players with multiple accounts (which is against our terms of service). If you have multiple accounts, please contact support to have your other accounts closed.
Cheers,
Cloudbet
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machinek20
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March 24, 2016, 09:01:39 AM |
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Hi all
We have implemented some new anti-fraud measures to help preserve account security.
Part of this includes better identification of players with multiple accounts (which is against our terms of service). If you have multiple accounts, please contact support to have your other accounts closed.
Cheers,
Cloudbet
hi admin please carefull in consider fraud acc, if many acc same IP but no ref i think it is not fraud |
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peekabooi
Newbie
Offline
Activity: 1
Merit: 0
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March 24, 2016, 05:38:13 PM
Last edit: March 24, 2016, 05:52:10 PM by peekabooi |
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Hello, I have been trying to get an issue taken care of with you support. It only has ended in horrid pain for me. So basically here is what happened: I withdrew BTC to the wrong address. I did what I thought was best and contacted cloudbet support as fast as I could. They told me that my issue would be sorted out shortly. This is when the user "Cloudbet Support" was replying to me. Since they told me it would get taken care of, I did not think to take any other measures to ensure that my BTC would be sent to the correct address. I should not have trusted the support and taken extra measures to ensure it would get taken care of. The support told me that all transactions that were of high amounts (in my case it was 3.0 BTC) are manually reviewed by the team before being sent out. About 18 hours later I check and they sent out the bitcoins. So not only did the support lie to me, I just lost 3 BTC. Now here is the catch. Another support person contacted me trying to explain that I sent the coins to the wrong address. I got that. I don't need to be told what I already know. The support person then started to lie to me. You can see what they said in the last screenshot. This person refused to refund because of their support lying. I look forward to seeing your reply on this now public issue. I really don't want to handle this privately anymore. I am not going to take the chance of being lied to even more.
Proof of them saying it would get sorted out shortly Proof of them saying that each transaction is reviewed Now here is the best part. This is the support telling me the above two things were never said (different person) Proof is in order: http://imgur.com/a/3WeSbYou can also view this here: https://www.reddit.com/r/Bitcoin/comments/4bsonv/cloudbet_blatant_support_lies/ |
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Gogo ppp
Legendary
Offline
Activity: 1078
Merit: 1000
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March 24, 2016, 06:49:59 PM |
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Hello, I have been trying to get an issue taken care of with you support. It only has ended in horrid pain for me. So basically here is what happened: I withdrew BTC to the wrong address. I did what I thought was best and contacted cloudbet support as fast as I could. They told me that my issue would be sorted out shortly. This is when the user "Cloudbet Support" was replying to me. Since they told me it would get taken care of, I did not think to take any other measures to ensure that my BTC would be sent to the correct address. I should not have trusted the support and taken extra measures to ensure it would get taken care of. The support told me that all transactions that were of high amounts (in my case it was 3.0 BTC) are manually reviewed by the team before being sent out. About 18 hours later I check and they sent out the bitcoins. So not only did the support lie to me, I just lost 3 BTC. Now here is the catch. Another support person contacted me trying to explain that I sent the coins to the wrong address. I got that. I don't need to be told what I already know. The support person then started to lie to me. You can see what they said in the last screenshot. This person refused to refund because of their support lying. I look forward to seeing your reply on this now public issue. I really don't want to handle this privately anymore. I am not going to take the chance of being lied to even more.
Proof of them saying it would get sorted out shortly Proof of them saying that each transaction is reviewed Now here is the best part. This is the support telling me the above two things were never said (different person) Proof is in order: http://imgur.com/a/3WeSbYou can also view this here: https://www.reddit.com/r/Bitcoin/comments/4bsonv/cloudbet_blatant_support_lies/I suggest you also cut and paste your post here: https://bitcointalk.org/index.php?topic=717790.1880Also - "You can also view this here: https://www.reddit.com/r/Bitcoin/comments/4bsonv/cloudbet_blatant_support_lies/" Your info at that address has been removed. |
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Cloudbet (OP)
Legendary
Offline
Activity: 2338
Merit: 1110
Cloudbet | Best Bitcoin Gambling Site Since 2013
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March 25, 2016, 09:30:17 AM |
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Hello, I have been trying to get an issue taken care of with you support. It only has ended in horrid pain for me. So basically here is what happened: I withdrew BTC to the wrong address. I did what I thought was best and contacted cloudbet support as fast as I could. They told me that my issue would be sorted out shortly. This is when the user "Cloudbet Support" was replying to me. Since they told me it would get taken care of, I did not think to take any other measures to ensure that my BTC would be sent to the correct address. I should not have trusted the support and taken extra measures to ensure it would get taken care of. The support told me that all transactions that were of high amounts (in my case it was 3.0 BTC) are manually reviewed by the team before being sent out. About 18 hours later I check and they sent out the bitcoins. So not only did the support lie to me, I just lost 3 BTC. Now here is the catch. Another support person contacted me trying to explain that I sent the coins to the wrong address. I got that. I don't need to be told what I already know. The support person then started to lie to me. You can see what they said in the last screenshot. This person refused to refund because of their support lying. I look forward to seeing your reply on this now public issue. I really don't want to handle this privately anymore. I am not going to take the chance of being lied to even more.
Proof of them saying it would get sorted out shortly Proof of them saying that each transaction is reviewed Now here is the best part. This is the support telling me the above two things were never said (different person) Proof is in order: http://imgur.com/a/3WeSbYou can also view this here: https://www.reddit.com/r/Bitcoin/comments/4bsonv/cloudbet_blatant_support_lies/Hi there Thanks for your messages. We do not manually review bitcoin withdrawal address (nor do we ever claim to do this), as correct practice is to use each wallet address for a single transaction. In your case, you requested a withdrawal to a valid bitcoin address, which we processed instantly. You only contacted our support after your withdrawal had already been broadcasted to the blockchain. I appreciate our support staff said they would look into it, but the transaction was already broadcast and funds already sent and therefore unfortunately we were not able to help you at all. Furthermore, we see that the funds have now been spent from the address it was sent to. I can also see that the address was only used for the first time 24 hours prior. Additionally, I can see that you have made successful deposits and withdrawals to your Cloudbet account since then. Therefore, I suggest you contact your wallet service provider to see if they can help you. I am sorry we cannot be of more help to you. Thanks you for your understanding. Best regards, Cloudbet |
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Babayega31
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March 25, 2016, 12:09:41 PM |
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HOWEVER, the admin in this forum always solved the issue FASTER THAN if im email to support@cloudbet.com. LOL  OK admin, ihave pending slip its been 24hours and still not grade yet. The bet id : 1911262. already sent email to support team and give their reference too |
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Heloumajd
Newbie
Offline
Activity: 5
Merit: 0
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March 25, 2016, 03:25:48 PM
Last edit: March 26, 2016, 02:33:28 PM by Heloumajd |
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Guys, why are you treating me like this? I have a pending winning for more than 48 hours.. And I contacted you with more than 15 emails and still no one replied to me or helped me.. Why this attitude? I'm very loyal to your website.. I need this BTC guys... Understand me.. I need to place bet on incoming gamesss... Stop treat me like this.. Reply to me and help me,, My Cloudbet account: helou.majd@hotmail.comBet ID: 1911269 |
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DeathAngel
Legendary
Offline
Activity: 3108
Merit: 1598
#1 VIP Crypto Casino
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March 25, 2016, 04:15:32 PM |
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Guys, why are you treating me like this?  ? I have a pending winning for more than 48 hours.. And I contacted you with more than 15 emails and still no one replied to me or helped me.. Why this attitude?? I'm very loyal to your website.. I need this BTC guys... Understand me.. I need to place bet on incoming gamesss... Stop treat me like this.. Reply to me and help me,, My CLOUdBET account: helou.majd@hotmail.comHow much was the win for? I've no doubt you will get your money, cloubet aren't a scam. |
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Gogo ppp
Legendary
Offline
Activity: 1078
Merit: 1000
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March 25, 2016, 05:39:56 PM |
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Guys, why are you treating me like this? ? I have a pending winning for more than 48 hours.. And I contacted you with more than 15 emails and still no one replied to me or helped me.. Why this attitude?? I'm very loyal to your website.. I need this BTC guys... Understand me.. I need to place bet on incoming gamesss... Stop treat me like this.. Reply to me and help me,, My CLOUdBET account: helou.majd@hotmail.comHow much was the win for? I've no doubt you will get your money, cloubet aren't a scam. "I've no doubt you will get your money, cloubet aren't a scam." Will you put btc in an escrow account to cover any future payments Cloudbet doesn't make good on? I didn't think so. |
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razdva
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March 25, 2016, 06:16:41 PM |
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guys das this site bad for game?
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Heloumajd
Newbie
Offline
Activity: 5
Merit: 0
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March 25, 2016, 06:49:40 PM |
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Before 40 hours I won.. And It still showing me PENDING! I contacted you, you told me that sportbooks team will contact you shortly... But NOTHING happened!!! I resent another tons of emails and also nothing happened..... I'm waiting for you like idiot, and you dont respect that! It's really not nice!! I'm still waiting to get my win in order to bet on new games. The games have started and I'm still waitinggg! Dissatissfied from this support!!! My email is: helou.majd@hotmail.comID Bet: 1911269 I'm asking you for the last time to help me and give me my BTC please! |
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syndria
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March 25, 2016, 10:41:06 PM |
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guys das this site bad for game?
Currently NO theres so many issues regarding their widthrawal and grading system. Read the previous comments and you will know |
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DeathAngel
Legendary
Offline
Activity: 3108
Merit: 1598
#1 VIP Crypto Casino
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March 25, 2016, 10:43:11 PM |
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guys das this site bad for game?
Not sure exactly what you mean but overall this site is trustworthy & you can gamble here with peace of mind. They have a good selection of sports to bet on & offer fairly nice odds. |
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Gogo ppp
Legendary
Offline
Activity: 1078
Merit: 1000
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March 26, 2016, 12:37:13 AM |
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guys das this site bad for game?
RTFT! |
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raysofrosa
Newbie
Offline
Activity: 10
Merit: 0
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March 26, 2016, 02:42:31 AM |
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I posted the other day about you guys owing me 2 bonus features on 2 seperate slots. Not sure if it got dleted or something but also PMed you an emailed again .
Support keeps saying to contact you through the email I registered with, which it is yet you ignore my replies completely
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razdva
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March 26, 2016, 07:46:10 AM |
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guys das this site bad for game?
Currently NO theres so many issues regarding their widthrawal and grading system. Read the previous comments and you will know yes i about widthrawal. I see many post of this in the previous comments. My english is bad and i wanted to understand this is an isolated incident or is it policy. As I understand make deposit in this site big risk |
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