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Author Topic: Cloudbet | Bitcoin Casino & Sportsbook | The No.1 Bitcoin Gambling Site  (Read 421828 times)
Cloudbet
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October 12, 2016, 02:42:11 AM
 #3601

Cloudbet website is down. Are they finally out of business?

Hey matta087,

We're certainly not out of business! Our site suffered a DDOS attack earlier, which meant the Cloudbet website was temporarily taken offline. The issue has now been rectified, and all services are available.

As for your pending bet, would you mind sending me the bet ID so I can pass the information on to our support team? If you haven't already, I would also recommend sending them an email: support@cloudbet.com.

Thanks,

Dan
Cloudbet

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matta087
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October 12, 2016, 03:25:59 AM
 #3602

I already sent you a message
Cloudbet
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October 12, 2016, 04:06:42 AM
 #3603

Can someone please help me? I bet on the giants and cubs game yesterday and i checked today and my funds are still pending. This is unacceptable considering it's been almost 24 hours and because of this i can't bet on other games. They haven't held my money for this long.

Hey matta087,

All bets on the Giants vs Cubs game on October 10th have now been settled.

Apologies for the delay, but please let me know if you need any further assistance.

Thanks,

Dan
Cloudbet

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October 12, 2016, 04:40:25 AM
 #3604

My balance is still not reflecting. Status is completed but I did not get my winnings. Your system is messed up
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October 12, 2016, 04:51:55 AM
 #3605

I noticed that the problem is you graded my sf giants leg as a loss. They won game 3 and my bet is the moneyline. Please check.

I'm seriously pissed off right now with all this delay and you still could not get this right!! LOOK CLOSELY AT THE DATE OF THE WAGER THAT SHOULD HAVE BEEN GRADED A WIN. If you actually click the link in my bet history you would see the giants won 6-5 in extra innings.
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October 12, 2016, 05:02:27 AM
 #3606

I would be surprised if i don't get compensation for all the troubles you caused me Dan and cloudbet.
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October 12, 2016, 05:05:46 AM
 #3607

I noticed that the problem is you graded my sf giants leg as a loss. They won game 3 and my bet is the moneyline. Please check.

I'm seriously pissed off right now with all this delay and you still could not get this right!! LOOK CLOSELY AT THE DATE OF THE WAGER THAT SHOULD HAVE BEEN GRADED A WIN. If you actually click the link in my bet history you would see the giants won 6-5 in extra innings.

Hey matta087,

Thanks for bearing with us. Your bet was indeed incorrectly graded as a loss for the Giants vs. Cubs game.

However, as the listed pitchers for both teams were changed prior to the start of the game, your bet has been graded as a push as per our Sportsbook Rules which state:

Quote
Money-line wagers on baseball will be accepted in the following manner:

- Listed Pitchers: if either starting pitcher is not as specified at the time of the bet, the wager is voided.

For more information on our Sportsbook Rules, click here: https://www.cloudbet.com/en/sportsbook_rules

I hope this clears things up for you, but please let me know if you have any further questions.

Thanks,

Dan
Cloudbet


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October 12, 2016, 05:16:02 AM
 #3608

That's totally unfair. That was the only game available in your baseball games at the time of wager. The listed pitcher was Bumgarner and Arrieta but you did not have that in your list so your customers would obviously think it is for game 3.
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October 12, 2016, 07:57:20 AM
 #3609


Thanks , I have set my nickname  Smiley

Yesterday when deposited wasn't aware of your first deposit bonus and made two different deposits close each other ( 15 minutes delay between the two) and by a similar amount 0.944BTC and 0.925BTC because I have my BTC stored in different "places".

My deposit behaviour had the consequence I have been issued a deposit bonus only for the first one : is there any chance you may review my account and credit my a bonus for the total amount of the two depos?


Hey hopenotlate,

Unfortunately as per our T&Cs, we can only accept the initial deposit toward your first deposit bonus.

Having said that, I will ask our VIP team to review your account, and see if they can offer any additional bonuses as you start to play at Cloudbet.

Thanks,

Dan
Cloudbet


Thanks for answering; I understand your T&Cs  thingy that's way I asked here.

Also be aware I already started playing on your site placing wagering a couple of BTC on sportsbook.
By the way : what are requirements to achieve VIP level?
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October 13, 2016, 12:43:41 AM
 #3610


Thanks , I have set my nickname  Smiley

Yesterday when deposited wasn't aware of your first deposit bonus and made two different deposits close each other ( 15 minutes delay between the two) and by a similar amount 0.944BTC and 0.925BTC because I have my BTC stored in different "places".

My deposit behaviour had the consequence I have been issued a deposit bonus only for the first one : is there any chance you may review my account and credit my a bonus for the total amount of the two depos?


Hey hopenotlate,

Unfortunately as per our T&Cs, we can only accept the initial deposit toward your first deposit bonus.

Having said that, I will ask our VIP team to review your account, and see if they can offer any additional bonuses as you start to play at Cloudbet.

Thanks,

Dan
Cloudbet


Thanks for answering; I understand your T&Cs  thingy that's way I asked here.

Also be aware I already started playing on your site placing wagering a couple of BTC on sportsbook.
By the way : what are requirements to achieve VIP level?
That's the whole joke on you there and everybody else who joins their site:
THERE IS NO VIP LEVEL! HHAAAHHH!
You bet and bet but the only thing you get are USELESS and YESSS I MEAN USELESSS
LOYALITY POINTS THAT CAN NOT BE USED FOR SH1T!
You only get bonus 0.01btc back from first deposit after you spend(LOSE!) for eveery 0.8btc you put into their pathetic system. Not even free spins just excuses from their support team. REAL LOSERS go there folks!

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October 13, 2016, 01:46:20 AM
Last edit: October 13, 2016, 02:01:37 AM by DarkStar_
 #3611

Quote
You only get bonus 0.01btc back from first deposit after you spend(LOSE!) for eveery 0.8btc you put into their pathetic system.
Some books don't even offer a bonus, so I don't see why it's getting so much hate. I'd rather get 0.01BTC than free spins. I'm also up over 0.5BTC at Cloudbet.com, and haven't had a problem. I don't know what you have against Cloudbet, but they are probably the best book for prematch betting. I've won a bunch, and haven't had problems with withdraws, which were usually over 1 BTC.

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October 13, 2016, 03:34:22 AM
 #3612

Quote
You only get bonus 0.01btc back from first deposit after you spend(LOSE!) for eveery 0.8btc you put into their pathetic system.
Some books don't even offer a bonus, so I don't see why it's getting so much hate. I'd rather get 0.01BTC than free spins. I'm also up over 0.5BTC at Cloudbet.com, and haven't had a problem. I don't know what you have against Cloudbet, but they are probably the best book for prematch betting. I've won a bunch, and haven't had problems with withdraws, which were usually over 1 BTC.

well the bonus they promise never comes - its not cool

other than that.. cloudbet has best GUI ever.. and allows bets of like 10-30BTC which is massive

yolo
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October 13, 2016, 04:21:21 AM
 #3613

Quote
You only get bonus 0.01btc back from first deposit after you spend(LOSE!) for eveery 0.8btc you put into their pathetic system.
Some books don't even offer a bonus, so I don't see why it's getting so much hate. I'd rather get 0.01BTC than free spins. I'm also up over 0.5BTC at Cloudbet.com, and haven't had a problem. I don't know what you have against Cloudbet, but they are probably the best book for prematch betting. I've won a bunch, and haven't had problems with withdraws, which were usually over 1 BTC.

Do they delay the grading? How long do you withdraw from here, thanks
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October 13, 2016, 11:26:18 AM
 #3614

Quote
You only get bonus 0.01btc back from first deposit after you spend(LOSE!) for eveery 0.8btc you put into their pathetic system.
Some books don't even offer a bonus, so I don't see why it's getting so much hate. I'd rather get 0.01BTC than free spins. I'm also up over 0.5BTC at Cloudbet.com, and haven't had a problem. I don't know what you have against Cloudbet, but they are probably the best book for prematch betting. I've won a bunch, and haven't had problems with withdraws, which were usually over 1 BTC.
Simply because if you spend 80 BTC at any other bitcoin casino you would get more than just 1 BTC back in a bonus from your wins and losses.
over 70k in so called "Loyality" points and what to do with them? Nothing! While at lets say mbitcasino, I would of been able to collect enough to get a macbook or even a drone for that matter or any other prize in spending over $12k over the course of a year instead of with this one.
I have calculated it out to whatever amount you win or lose it will take you 80x to get your preset amount of 0.01mbtc prized to you. If your happy with getting back $6.365~ after spending $509~ (0.8btc) then fine, be my guest and use them. While you can be receiving much more valuable and free things for this same amount of money with any other bitcoin casino.

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October 13, 2016, 12:20:53 PM
 #3615

Hi there!
Firstly, I want to thank cloudbet for previously provided support, however currently I did not have response for a while now. I decided to reach cloudbet staff through this means.
I made a deposit couple of weeks ago, but after a while I tried withdraw my funds back. First BTC did not withdraw, since there is requirement that BTC has to be withdrawn to the same address, if not bets have been placed. Then I tried withdrawing to the same address and website shows confirm transaction, but no BTC have arrived to my wallet. I contact support staff and he told me that I will receive response soon, but I have not heard back from you for around a week.
Can you please provide any assistance on this matter?
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October 13, 2016, 01:08:23 PM
 #3616

Hi there!
Firstly, I want to thank cloudbet for previously provided support, however currently I did not have response for a while now. I decided to reach cloudbet staff through this means.
I made a deposit couple of weeks ago, but after a while I tried withdraw my funds back. First BTC did not withdraw, since there is requirement that BTC has to be withdrawn to the same address, if not bets have been placed. Then I tried withdrawing to the same address and website shows confirm transaction, but no BTC have arrived to my wallet. I contact support staff and he told me that I will receive response soon, but I have not heard back from you for around a week.
Can you please provide any assistance on this matter?

GL with that because they only do things in their favor and don't give a rat's axis about it's customer's and their difficulties that they have with the never ending issues that their poorly implemented site has.
I would suggest that you avoid them at all costs and spend your hard earned money somewhere else who appreciates their customers and how much they actually spend at their business. that actually gives you something extra if you end up losing at their stupid games that they end up playing on you.

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lenyro
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October 13, 2016, 01:23:03 PM
 #3617

Quote
You only get bonus 0.01btc back from first deposit after you spend(LOSE!) for eveery 0.8btc you put into their pathetic system.
Some books don't even offer a bonus, so I don't see why it's getting so much hate. I'd rather get 0.01BTC than free spins. I'm also up over 0.5BTC at Cloudbet.com, and haven't had a problem. I don't know what you have against Cloudbet, but they are probably the best book for prematch betting. I've won a bunch, and haven't had problems with withdraws, which were usually over 1 BTC.
Simply because if you spend 80 BTC at any other bitcoin casino you would get more than just 1 BTC back in a bonus from your wins and losses.
over 70k in so called "Loyality" points and what to do with them? Nothing! While at lets say mbitcasino, I would of been able to collect enough to get a macbook or even a drone for that matter or any other prize in spending over $12k over the course of a year instead of with this one.
I have calculated it out to whatever amount you win or lose it will take you 80x to get your preset amount of 0.01mbtc prized to you. If your happy with getting back $6.365~ after spending $509~ (0.8btc) then fine, be my guest and use them. While you can be receiving much more valuable and free things for this same amount of money with any other bitcoin casino.

Yes, cloudbet offers very few prizes, and their odds are worse than before, not worth to try any more. Playing in another casino is a better choice.
DarkStar_
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October 13, 2016, 10:14:45 PM
 #3618

over 70k in so called "Loyality" points and what to do with them? Nothing! While at lets say mbitcasino, I would of been able to collect enough to get a macbook or even a drone for that matter or any other prize in spending over $12k over the course of a year instead of with this one.
mBitCasino has never given out loyalty points from sports betting. In some of my early days playing there, I've emailed support about it and they said it might come in their new sportsbook (coming soon, from now anyway). If you wager 100 BTC in their sportsbook, your get nothing (they did/do offer extremely good odds though, probably the lowest margin bitcoin bookie (not counting fairlay). If your talking about casino games, that would probably be best done at another site with better rewards. Cloudbet's main focus is sportsbetting AFAIK.

Quote
Yes, cloudbet offers very few prizes, and their odds are worse than before, not worth to try any more. Playing in another casino is a better choice.
AFAIK all or most SoftSwiss, BetSoft, Endrophina games have the same (hidden most of the time) house edge/RTP.

retrocoingames
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October 14, 2016, 10:46:35 AM
 #3619

Just put some bets on at cloudbet. Checked all the lines on all the other bitcoin sportsbooks and this was the best odds.

Just seems to take a while to settle after the game...
vanarebane
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October 14, 2016, 10:55:55 AM
 #3620

over 70k in so called "Loyality" points and what to do with them? Nothing! While at lets say mbitcasino, I would of been able to collect enough to get a macbook or even a drone for that matter or any other prize in spending over $12k over the course of a year instead of with this one.
mBitCasino has never given out loyalty points from sports betting. In some of my early days playing there, I've emailed support about it and they said it might come in their new sportsbook (coming soon, from now anyway). If you wager 100 BTC in their sportsbook, your get nothing (they did/do offer extremely good odds though, probably the lowest margin bitcoin bookie (not counting fairlay). If your talking about casino games, that would probably be best done at another site with better rewards. Cloudbet's main focus is sportsbetting AFAIK.

Quote
Yes, cloudbet offers very few prizes, and their odds are worse than before, not worth to try any more. Playing in another casino is a better choice.
AFAIK all or most SoftSwiss, BetSoft, Endrophina games have the same (hidden most of the time) house edge/RTP.

Yes, if people wager 80 btc on mbitcasino, they may lose 50 btc, because the slot there is so tight, sports betting is my favorite, so mbitcasino is not the best choice for us.
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