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Author Topic: BetcoinPoker.com Betcoin.ag-Big Tourneys-BONUS-Freerolls, Ring Games, Real Poker  (Read 367512 times)
wenwen478
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February 07, 2015, 07:54:57 AM
Last edit: February 07, 2015, 01:11:02 PM by wenwen478
 #2121

when i deposit second yesterday,but the bonus  money totle  not updated!
 why??

ALSO, i think we should  decide when and how to use the bonus money ourself.  now, we don't know how it work.

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TiltSinceBirth
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February 07, 2015, 07:45:29 PM
 #2122

Site's down... Client work though.
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February 07, 2015, 10:52:14 PM
 #2123

Site is offline?

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February 08, 2015, 01:36:27 AM
 #2124

Site's down... Client work though.


Hey guys, the site has not been down.  You may be getting a cached page and when you restart your computer you will see the website back up.  What are you seeing? 

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February 08, 2015, 01:44:17 AM
 #2125

Hi all, i wanted to say i am a new grinder at this site, but somewhat dissapointed. Still learning the system has been a challenge for me. Ive deposited over $600 USD in bitcoins over the course of 10 days.

Have not managed to get the ball rolling yet.

But my main problem is a couple of things. When i first joined the site, i played a few $36 HU HYPERs and my software got froze in middle of game. When i returned i had lost my chips. I thought the problem was myself, but then notice a pattern of game freezing. So i swallowed around $72 USD. I even think i lost the same way on a $24 Hyper. But nothing i can do. I never complained about it as i thought the issue was me. But after learning the site, i heard of a few players with the same issues.  And one night i was playing a Hyper and 3 cash tables. All the game froze on me and lost every hand. That cost me a good chunk. I thought my internet crashed, but yet again... it was not me.

Then my next problem ( that should be fixed) was i sat at a 3/6 PL table. In the lobby it does not mention if its HI/LO . I assumed all sites would have that in the lobby to make sure its accurate. Well i sat and started playing like i normally play PLO. I folded many times having the low hands. I never bothered to read the top portion of the table. It was a all in hand when i had the NUT flush and i was taking the pot, when i noticed the chips got split.

I ended up losing since i was playing the game incorrectly. All this should be fixed.

After all this, i have not deposited ever since. I made almost 600 status points in a few days. I think i am a great add to this site.

I went back to play at Seals. Maybe ill deposit again, but not sure.

But overall good experience, and when i did cashout, it was virtually instant. Thumbs Up.

We certainly appreciate you playing with us and the great feedback. 

1.  With regard to the freezing, though these are WPN tournaments we certainly will look into this matter immediately.  We have hundreds of people play in these popular sng's daily and rarely get a complaint with regard to freezing but we certainly want to solve all issues. 

2.  With regard to the PLO table issue that you have, we haven't received this complaint before but certainly want to make sure everything is clear.  If you login to the poker client or web version and click Omaha, you will be given a tab that has all of the Omaha option sand then there are tabs for Omaha and Omaha Hi/Lo.  If you click either tab it shows you the options from that tab.  We can see possibly how a player may not notice the first time, but any time after that it should be clear.  If it is not, perhaps we need to label the tables further and we ask for additional community feedback on that as we have not heard this before. 

600 status points is a great start and you are making your way up the VIP program ladder.  We have so many features coming.  We know exactly who you are and we appreciate all of this and will certainly get some more feedback. 

Million GTD tourney paid in bitcoin to Betcoin winners is coming soon!

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February 08, 2015, 01:45:33 AM
 #2126

how i can use the poker bonus ?? i  see my bonus money freed is :2.45,but  how i can use it Huh?

Bonus money is released at a rate of 15% of the rake you generate.  What is your username or come visit us in live chat so that we can get you taken care of.  

So then after it is released  you have to claim in chat for it to be put in your account? It does not post automatically?
You should put something by the bonus to show how much of the "released"  has been claimed or how much you have left to claim, or something is similar to converting bertcoin to chips as keeping track of this could get quite confusing and if you continue to grow it would become an administrative nightmare if 1000s are chatting to get the bonus moved.



it release by 2 chips at a time and goes into your account but its not instant usually next day

i told them they need to change that awhile ago i think it still says it release by 20 chips at a time.

OK good to know. Thanks

We are always working on ways to improve our bonus system and will definitely talk about this.  Thank you. 

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February 08, 2015, 01:46:29 AM
 #2127

Hi all, i wanted to say i am a new grinder at this site, but somewhat dissapointed. Still learning the system has been a challenge for me. Ive deposited over $600 USD in bitcoins over the course of 10 days.

Have not managed to get the ball rolling yet.

But my main problem is a couple of things. When i first joined the site, i played a few $36 HU HYPERs and my software got froze in middle of game. When i returned i had lost my chips. I thought the problem was myself, but then notice a pattern of game freezing. So i swallowed around $72 USD. I even think i lost the same way on a $24 Hyper. But nothing i can do. I never complained about it as i thought the issue was me. But after learning the site, i heard of a few players with the same issues.  And one night i was playing a Hyper and 3 cash tables. All the game froze on me and lost every hand. That cost me a good chunk. I thought my internet crashed, but yet again... it was not me.

Then my next problem ( that should be fixed) was i sat at a 3/6 PL table. In the lobby it does not mention if its HI/LO . I assumed all sites would have that in the lobby to make sure its accurate. Well i sat and started playing like i normally play PLO. I folded many times having the low hands. I never bothered to read the top portion of the table. It was a all in hand when i had the NUT flush and i was taking the pot, when i noticed the chips got split.

I ended up losing since i was playing the game incorrectly. All this should be fixed.

After all this, i have not deposited ever since. I made almost 600 status points in a few days. I think i am a great add to this site.

I went back to play at Seals. Maybe ill deposit again, but not sure.

But overall good experience, and when i did cashout, it was virtually instant. Thumbs Up.

for the lagging and freezing part try turning off the animations in the options on the table it helps alot and its for all wpn sites i have to do that

yep also if your computer memory is low it may cause some lag... so try to stop some programs running.

Excellent feedback form two top players at Betcoin that will improve your performance if not make it perfect.  We look forward to your feedback. 

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February 08, 2015, 01:47:51 AM
 #2128

when i deposit second yesterday,but the bonus  money totle  not updated!
 why??

ALSO, i think we should  decide when and how to use the bonus money ourself.  now, we don't know how it work.

Hello wenwen, we don't provide a bonus for every deposit in poker unfortunately.  The bonus is released at a rate of 15% of the rake you generate as a player.  We can explain it to you further in chat anytime and there is more information here as well.  www.betcoin.ag/support

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February 08, 2015, 05:38:26 PM
 #2129

Collusion, Soft Play, Cheating - ZERO TOLERANCE at Betcoin Poker

https://www.betcoin.ag/collusion-soft-play-cheating-zero-tolerance-betcoin-poker

We have been following the play of two players in our cash games for nearly 10 days, studying hundreds of hands and receiving feedback from over 20 players that have played against them. Our findings are very clear that two players are colluding, soft playing and cheating other players. We will always protect the integrity of our poker room and have the best possible environment for our players. Their accounts have been banned and even though neither player has ever made a deposit we are allowing them to keep a small portion of the funds.

The remainder and majority of the funds will be dispersed to players that were cheated and used to host a 10 btc freeroll next Sunday February 15, 2015 to make the message clear that collusion, soft play, and cheating will not be tolerated at Betcoin Poker ever and that swift and decisive action will be taken.

We thank all of the players that have come forward with data and please be assured that we will continue to provide a great place for you to play. We welcome all comments and suggestions below.

The players are drajl and da_killa. If you suspect collusion, soft play or any type of cheating at anytime, please message us immediately. ZERO TOLERANCE at Betcoin Poker.

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February 08, 2015, 09:01:45 PM
 #2130

Poker here is TOP NOTCH!


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bigwinner
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February 09, 2015, 08:20:15 AM
 #2131

I withdrew over 2 days ago, still haven't received my payment.
Still marked as "Pending".
notserp
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February 09, 2015, 09:01:30 AM
 #2132

I withdrew over 2 days ago, still haven't received my payment.
Still marked as "Pending".

did you click the email confirmation?
TriggerX
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February 09, 2015, 10:23:13 AM
 #2133

I withdrew over 2 days ago, still haven't received my payment.
Still marked as "Pending".

Please contact OP here and your withdraw will confirm

Hi!
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February 09, 2015, 02:14:11 PM
 #2134

lol poker here is ok but don't go for the blackjack game! it's rigged as hell haha.
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February 09, 2015, 02:45:54 PM
 #2135

Site's down... Client work though.


Hey guys, the site has not been down.  You may be getting a cached page and when you restart your computer you will see the website back up.  What are you seeing? 

Well, this is what it says when I try to load it in Chrome:

"SORRY!
If you are the owner of this website, please contact your hosting provider: webmaster@poker.betcoin.ag
It is possible you have reached this page because: The IP address has changed. There has been a server misconfiguration.The site may have been moved to a different server."

But tried it on firefox and it works fine, but I do have one complaint. I can't get the tournament option to function, when I click on a tournament in order to see more details about it it only says "Please wait... Taking you to a tournament", and then it dissapears... So it is impossible to see any information on prize structure or past results etc. I even logged in to see if it worked on the web based client, on there you can atleast get "in to" the tournament, but there are no further information on there as results, prizepool, players...

What's up with that?
notserp
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February 09, 2015, 04:42:32 PM
 #2136

Site's down... Client work though.


Hey guys, the site has not been down.  You may be getting a cached page and when you restart your computer you will see the website back up.  What are you seeing? 

Well, this is what it says when I try to load it in Chrome:

"SORRY!
If you are the owner of this website, please contact your hosting provider: webmaster@poker.betcoin.ag
It is possible you have reached this page because: The IP address has changed. There has been a server misconfiguration.The site may have been moved to a different server."

But tried it on firefox and it works fine, but I do have one complaint. I can't get the tournament option to function, when I click on a tournament in order to see more details about it it only says "Please wait... Taking you to a tournament", and then it dissapears... So it is impossible to see any information on prize structure or past results etc. I even logged in to see if it worked on the web based client, on there you can atleast get "in to" the tournament, but there are no further information on there as results, prizepool, players...

What's up with that?

the tourney info works fine for me
Betcoin.AG
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February 09, 2015, 05:04:16 PM
 #2137

I withdrew over 2 days ago, still haven't received my payment.
Still marked as "Pending".

Please contact OP here and your withdraw will confirm

Exactly correct, please confirm the withdrawal next time for a fast withdrawal.  We are trying to provide the utmost level of account security.  We have taken care of you in support chat now, but are here anytime should you have additional questions. 

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February 09, 2015, 05:06:01 PM
 #2138

Site's down... Client work though.


Hey guys, the site has not been down.  You may be getting a cached page and when you restart your computer you will see the website back up.  What are you seeing? 

Well, this is what it says when I try to load it in Chrome:

"SORRY!
If you are the owner of this website, please contact your hosting provider: webmaster@poker.betcoin.ag
It is possible you have reached this page because: The IP address has changed. There has been a server misconfiguration.The site may have been moved to a different server."

But tried it on firefox and it works fine, but I do have one complaint. I can't get the tournament option to function, when I click on a tournament in order to see more details about it it only says "Please wait... Taking you to a tournament", and then it dissapears... So it is impossible to see any information on prize structure or past results etc. I even logged in to see if it worked on the web based client, on there you can atleast get "in to" the tournament, but there are no further information on there as results, prizepool, players...

What's up with that?

the tourney info works fine for me

Thanks notserp!  With regard to your first point, that is a cache issue in the browser you are using.  If you clear your cache or restart your computer, you will not receive that message.  We need to get these to open for you.  Can you try to restart your computer.  Also, do you have another computer that you can download the client on and try?  What are the specs of the computer you are using.

We are here anytime to help you!

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February 09, 2015, 05:07:01 PM
 #2139

Poker here is TOP NOTCH!

Thank you we are working very hard at it and have many great things coming.  We appreciate your support!

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February 09, 2015, 07:19:44 PM
 #2140

Site's down... Client work though.


Hey guys, the site has not been down.  You may be getting a cached page and when you restart your computer you will see the website back up.  What are you seeing? 

Well, this is what it says when I try to load it in Chrome:

"SORRY!
If you are the owner of this website, please contact your hosting provider: webmaster@poker.betcoin.ag
It is possible you have reached this page because: The IP address has changed. There has been a server misconfiguration.The site may have been moved to a different server."

But tried it on firefox and it works fine, but I do have one complaint. I can't get the tournament option to function, when I click on a tournament in order to see more details about it it only says "Please wait... Taking you to a tournament", and then it dissapears... So it is impossible to see any information on prize structure or past results etc. I even logged in to see if it worked on the web based client, on there you can atleast get "in to" the tournament, but there are no further information on there as results, prizepool, players...

What's up with that?

the tourney info works fine for me

Thanks notserp!  With regard to your first point, that is a cache issue in the browser you are using.  If you clear your cache or restart your computer, you will not receive that message.  We need to get these to open for you.  Can you try to restart your computer.  Also, do you have another computer that you can download the client on and try?  What are the specs of the computer you are using.

We are here anytime to help you!

Got a "ASUS ZENBOOK UX305FA" with Windows 8, but will try it out later again with my MSI GT80 with Win7. Don't get my negative posts wrong, I really like your pokersite it's just irritating that I can't access the tournaments as they seem to offer a lot of over value.

Keep up the good work! (Y)
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