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Author Topic: CoinMarket.io | New, self-moderated support and news thread.  (Read 205828 times)
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alexkravets
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February 09, 2014, 01:31:20 PM
 #141

Hi,

My username is alexkravets

I attempted to withdraw a LOT of KARMa into KBfCmdekocYFni9Xqshc8gBvTmaP2kqNfD

I got the confirmation email with the following confirm link:

https://www.coinmarket.io/confirm/73026fb6baf13a99c255b5ce41709063cdd6b59d77422123ac951099a7367704db4579e8fa8f40e09f1289566e2790d7

Upon clicking the link your site appeared to crash around 5:00 am pacific time

When the site was back my account showed the debit "confirmed" yet no coin arrived an hour late (not showing unconfirmed tx either)

Upon clicking on above confirmed link the message given was:

"This withdraw request was already confirmed earlier. Transaction id: "

Please help and earn karma ! :-)

Alex Kravets         http://twitter.com/alexkravets
"I'm sure that in 20 years there will either be very large transaction volume or no volume." -- Satoshi
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1508622500
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iikun
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February 09, 2014, 01:32:47 PM
 #142

Please let me know if you can see what went wrong and if it's possible to fix. Thanks.
Unfortunately there is nothing you can do if you sent to an address you do not control. The blockchain has proof of the coins moving, thats it for us.

Like I said in my post, I did not send it to that DQ5 address. I don't know that address, it's not in my address books, and it would have been impossible for me to accidentally enter it.

I think your site got hacked. Thankfully I only lost 8000 doge because it seems not Coinmarket or Cryptsy can tell me how the heck my coin got sent to some random address. C'est la vie.

sorry to jump in, but are you sure it was a Doge address?  There are a few other coins with addresses starting in D & I've seen a few cases where people have sent coins to an address for a different coin by mistake. You can chk by just checking DGC etc addresses on your Cryptsy.
Also, if you are worried then I'd suggest using the email confirmation feature for withdrawals.
coinmarket.io
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February 09, 2014, 01:33:22 PM
 #143

alexkravets: we have replied to your problem before you even posted it. We will split the transaction into smaller ones and PM you in 5 minutes.
Edit: OMG, thats really ALOT of karm you bought there... sending you 5 transcations of 20% each now!
alexkravets
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February 09, 2014, 01:34:05 PM
 #144

Thank you good sir !

I appreciate prompt support !

Alex Kravets         http://twitter.com/alexkravets
IlhemYz0
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February 09, 2014, 01:36:56 PM
 #145

I appreciate your hard work to resolve many problems, and I will be patient  Wink


Psychedelic *7
coinmarket.io
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February 09, 2014, 01:38:08 PM
 #146

Thank you good sir !

I appreciate prompt support !
Handled (read PM)! Have a nice day.
alexkravets
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February 09, 2014, 01:40:19 PM
 #147

Wow ! Coins inbound ... Thank you guys ... and keep rocking your little exchange that could !

Alex Kravets         http://twitter.com/alexkravets
marimax
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February 09, 2014, 02:11:18 PM
 #148

Helloooo Coinmarket.io   Cheesy 

hope you re having a great day!


Let me congrat you for the excellent work here and the website, very well done!
I am very pleased with this site, its very straight forward, i can rate 5 stars!

Thanks
Enjoy your day

coinmarket.io
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February 09, 2014, 02:49:56 PM
 #149

We are now working on an automatic routine to credit stuck deposits.
When we apply that update, there will no longer be any stuck deposits after downtime periods.
suky
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February 09, 2014, 03:11:39 PM
 #150

Hi,

still have two pending withdraw for btc. My user id is sukydeejay and seems that my email don't recive the confirmation emails.
It would be nice to confirm those two withdraws and to had an option to change email addres!

Thank's
simon118
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February 09, 2014, 03:43:49 PM
 #151

Hi,

still have two pending withdraw for btc. My user id is sukydeejay and seems that my email don't recive the confirmation emails.
It would be nice to confirm those two withdraws and to had an option to change email addres!

Thank's
I have a same problem, but i have one pending withdraw for btc. My email also don't recive the confirmation emails. Now what do I do? My login coinmarket.io - simon1188.
coinmarket.io
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February 09, 2014, 05:07:56 PM
 #152

We will handle current support requests in 30 minutes.
Edit: three BTC withdrawals confirmed for users who failed to get the e-mail.
joulesbeef
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February 09, 2014, 05:58:16 PM
 #153

Nobel coins locked up in pending with over 1000 confirmations and more coins coming in that get confirmed after them.



coins back and now they are gone.... Smiley sold that is.

mooo for rent
krone9
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February 09, 2014, 06:36:49 PM
 #154

withdrawal seems to have gone missing. transaction id : 686d74f8c660d4a5d6e374548fd41b67da619b6c9fae25215b70ac10a5cbb391
username krone9

thanks
Its not missing. https://blockchain.info/tx/686d74f8c660d4a5d6e374548fd41b67da619b6c9fae25215b70ac10a5cbb391

There is proof that the coins have changed owners. If you dont see them, restart your wallet. Please check the blockchain before posting.

Thanks - problem was with another site but I appreciate the quick response.
simon118
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February 09, 2014, 06:43:56 PM
 #155

Thanks, all ok. Coins are in my wallet. Fast solution to the problem.
paladin281978
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February 09, 2014, 07:17:01 PM
 #156


coinmarket.io

what am I doing wrong?


joulesbeef
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February 09, 2014, 07:24:43 PM
 #157


coinmarket.io

what am I doing wrong?



CLICK ON THAT GIANT BUTTON THAT SAYS TERMS OF SERVICE ON TOP OF THE PAGE.

and accept the terms of service.

mooo for rent
TR8888
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February 09, 2014, 07:36:46 PM
 #158

Hi Coinmarket.io

I have a stuck UTC inc trans, ID: 54f30327...738bcc86 , Amount  44.53072442. My User: TR888

Thanks  Smiley
conrad90
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February 09, 2014, 07:37:59 PM
 #159

Pool operator needs to update its members on whats happening here: https://bitcointalk.org/index.php?topic=422726.1520
pearstar20
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February 09, 2014, 07:43:44 PM
 #160

Please add names to coins not only shorties. if its titled smc.. i wana know that its smartcoin so i could look it up more easily in the google, know its community etc.. when i would type smc in the google.. i got probably many off topic results e.g sex machine corporation

0.08 btc lost to coinmarket.io Donation appreciated: 152KG5AkJpNxKLaRPyHnDGcibAdUzcQVdm
0 btc received
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