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Author Topic: CoinMarket.io | New, self-moderated support and news thread.  (Read 205826 times)
This is a self-moderated topic. If you do not want to be moderated by the person who started this topic, create a new topic.
zer0plusn0ne
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February 13, 2014, 01:57:52 AM
 #561

Hi, I still have not seen my withdrawl of:
Wed Feb 12 2014 04:20:14    0.07169166   BTC   199.27.128.91   confirmed (this is not my IP BTW, I did a reverse lookup and it belongs to your cloud hosting provider)
To wallet address: 1HUgja5rByMjBdfDcQxvzGumKYSGCkLHzd
I received no txID and none is showing on the wallet history, however the funds have been removed from your online wallet. Your site appeared to crash as I was clicking on the Confirmation link.
I it seems like the confirmation URL from the email contains a txID but I can't find this on blockchain.info
Please check into this.  Thanks for all your help.
Username:dystopianutopia
The transaction malleability attack affected some 50-100 users in 2 days.
Thousands of users were affected on some of the larger exchanges.
We are working on a solution as we speak. Thanks for pointing out the IP address bug.

Thank you so much for the reply!  You guys rock!
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johnngbluntzky
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February 13, 2014, 02:08:43 AM
 #562

The transaction malleability attack affected some 50-100 users in 2 days.
Thousands of users were affected on some of the larger exchanges.
We are working on a solution as we speak. Thanks for pointing out the IP address bug.

this is entirely true.

btc-e got hit bad. i have been waiting on 5btc+ that was allowed to be w/d from btc-e right before the ddos attacks were recognized, and still have no explanation as to where it's at. it has been on the blockchain for 48 with 382 confirmations and still building. this tx malleability attack has been pretty damn rough. you have been doing a great job with the transparency and updates coinmarket.

especially compared to other exchanges. that cannot be denied.

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February 13, 2014, 02:31:44 AM
 #563

I just created an account on CoinMarket.io and logged in, but can't access my wallet. The "Wallet" link on the menu bar at the top of the page doesn't work (nor does "Trade History", "Settings" and "Logout").
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February 13, 2014, 02:33:17 AM
 #564

Is there something wrong with bitcoin deamon yesterday? I withdrawed 0.31798992BTC and received a message that the demon's offline (stopped or something like this)

my account is nguyenhongphuc

Wed Feb 12 2014 08:48:28
0.31798992BTC withdraw to 1GpjZKkwXnr78raWSSWAiG3ipvQ4titxa4

the status confirmed but no transaction ID. Now my balance is zero but receive no BTC

roe.t Cheesy
coinmarket.io
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February 13, 2014, 02:53:58 AM
 #565

About BTC withdrawals and the malleability attack:

Our wallet contained 212 unconfirmed transactions that were pending for too long (outgoing).
66 of them were actually confirmed, but their tx id was mutated by an attacker exploiting the malleability issue.
146 of them failed because they were using invalid change inputs.

We checked the recieving addresses for amounts that were sent using inputs that we control.
This way, we found users who are not affected even if they dont see a transaction with the originally provided id on the blockchain.

(66 people got their BTC but under a different transaction id, 146 people need a refund/resend)

Affected users will be refunded as soon as possible.
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February 13, 2014, 03:19:22 AM
 #566

Many thanks for you information. Hope everything will be fine soon

roe.t Cheesy
deathchuck
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February 13, 2014, 03:25:09 AM
 #567

About BTC withdrawals and the malleability attack:

Our wallet contained 212 unconfirmed transactions that were pending for too long (outgoing).
66 of them were actually confirmed, but their tx id was mutated by an attacker exploiting the malleability issue.
146 of them failed because they were using invalid change inputs.

We checked the recieving addresses for amounts that were sent using inputs that we control.
This way, we found users who are not affected even if they dont see a transaction with the originally provided id on the blockchain.

(66 people got their BTC but under a different transaction id, 146 people need a refund/resend)

Affected users will be refunded as soon as possible.


Many thanks for good news from you. Hope my BTC come back. :X

simmo77
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February 13, 2014, 03:29:37 AM
 #568

Hi,

Is there a way to request a re-send of the email for confirmation of coin withdrawals? I have two withdrawals that are stuck because I didn't receive the confirmation email.

Thanks!

Hi again - I understand you've had a lot of other issues you've been working on, but I haven't had a response to my post above.

I have since received the confirmation email for one of my pending withdrawals and successfully confirmed and received my coins, but the other one is still showing as pending, details below:

username: simmo77
Sun Feb 02 2014 05:08:36   373223.314   LEAF   106.69.16.253   pending

thanks.

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February 13, 2014, 03:35:14 AM
 #569

About BTC withdrawals and the malleability attack:

Our wallet contained 212 unconfirmed transactions that were pending for too long (outgoing).
66 of them were actually confirmed, but their tx id was mutated by an attacker exploiting the malleability issue.
146 of them failed because they were using invalid change inputs.

We checked the recieving addresses for amounts that were sent using inputs that we control.
This way, we found users who are not affected even if they dont see a transaction with the originally provided id on the blockchain.

(66 people got their BTC but under a different transaction id, 146 people need a refund/resend)

Affected users will be refunded as soon as possible.


Thank you! I have to admit you guy's are doing great work .
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February 13, 2014, 03:40:28 AM
 #570

Meanwhile, here are some statistics about CoinMarket.io. Please read the whole post.

Less than 1 month running.
95+% uptime
12000+ accounts
132000+ logins
~6000 BTC in total volume
(thats an average of over 200BTC/day)
158000+ deposits
28000+ withdrawals
300000+ orders executed
Total amount of BTC successfully withdrawn? Over 4000.
Total amount of BTC stuck in limbo due to the recent attacks? Less than 40.
less than 200 problems (thats 0.6% of instances and less than 0.3% of users) with withdrawals, none permament
less than 10 problems with withdrawals before the transaction malleability issue got widespread
less than 5 problems with executed orders after the larger fix was applied on week 2
we are based on open-source projects and have donated to them and the bitcoin core developers.

Reminder: stuck BTC withdrawals are nothing to worry about. They will be handled ASAP.

We probably have one of the smallest percentage of affected users (malleable tx issue) from any exchange with a lifetime volume over 5K BTC.
2 out of 3 largest exchanges do not process BTC withdrawals at the moment. We do.

Our trading fee is 0.15% and atleast one third of it has been donated to various open-source projects, including Bitcoin.
We will continue to donate considerable amounts to meaningful open-source projects.
The recent attacks have made us alot stronger and we are now more connected to the bitcoin developers community.
We also have guys from the core team that can create custom patches for our needs.
Wait until you see our tech innovations. Jaws will be dropping.

CoinMarket.io is unique, transparent and contributes back to the community.


I have no clue why I read a support thread but I do. Smiley

This is what truly separates you from the pack!

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coinmarket.io
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February 13, 2014, 03:44:00 AM
 #571

We will automatically refund the affected users in about 12 hours (or less).
Support is offline for the next 6-8 hours.
johnngbluntzky
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February 13, 2014, 06:25:09 AM
 #572

About BTC withdrawals and the malleability attack:

Our wallet contained 212 unconfirmed transactions that were pending for too long (outgoing).
66 of them were actually confirmed, but their tx id was mutated by an attacker exploiting the malleability issue.
146 of them failed because they were using invalid change inputs.

We checked the recieving addresses for amounts that were sent using inputs that we control.
This way, we found users who are not affected even if they dont see a transaction with the originally provided id on the blockchain.

(66 people got their BTC but under a different transaction id, 146 people need a refund/resend)

Affected users will be refunded as soon as possible.


That was a very thorough explanation, and likely my problem at btc-e. Clearly explains to me that some of the tx mall victims were able to get btc through, and some were not. I hope that btc-e is as competent as you guys are about reclaiming and re-initiating lost transactions. After all the bullshit you and i have had coinmarket, much respect. You are doing your community well.

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February 13, 2014, 07:49:19 AM
 #573

This exchange is a breath of fresh air in the crypto exchange zone. From crawling slow coinex.pw to up and down openex.pw and solid but missing 90% of the coins BTER to zero traffic swisscex, and finally our good friends we all hate to love at Cryptsy where you never see your deposits unless you prove them with a TX ID, we have seen it all.

This exchange has a great future. I just wish it had more coins.

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February 13, 2014, 07:58:35 AM
 #574

Hi my username is jim_lias21 and i have made a deposit 5990 dgb before three days  from my wallet to  my deposit address  in coinmarket.io  D9EyiesaanBk2JtK6rcJyvFXi2MyGQyJQp and still waiting.

Thank you
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February 13, 2014, 09:11:56 AM
 #575

Hi my coinmarket.io username is chuckscap.   I deposited 1000 KDC to my coinmarket.io wallet  two days ago.  It's still in the "on orders" status.

Transaction id: 00ec2e0af12519171e5b35ca9e86d1d36d61baa5f8fd4291df339fc91a4f90a5 

Could you please check on it and "unstick it" please.

Thanks!

Still stuck after four days what's up?   Help!

Regards,

Chuck
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February 13, 2014, 09:19:02 AM
 #576

We will automatically refund the affected users in about 12 hours (or less).
Support is offline for the next 6-8 hours.


Still stuck after four days what's up?   Help!

my transfer is still stuck too, wait for 12 hours more i am sure they will fix it, they are working hard.
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February 13, 2014, 09:28:46 AM
 #577

PLEASE FIX my PENDING waiting for 2 days now...i can't use, or Receive...


I have a stucked BTC deposit could you please push it forward.As it is already on my wallet but just don't shown in my balance as completed.
it is Pending since 2 days.I understand the issues that are going around today.

User: fush

18:20:16   0.097303   BTC      PENDING
Transaction id: 6bd9a90e62f722157d05d20e5e85dc9a04798125b8060134a11c903c23829a41

could you fix this too.
Thanks


OK GUYS THIS IS FXXXING BS
im waiting for 4 DAYS Now to get you my PENDING deposits through....
I understand your issues and i understand that you are a small exchange
BUT 3days waiting and ignoring is NOT OK almost every one had their problem solved before me
Im POSTING since PAGE 16 !!!

Donations are welcome.
NXT:7435837148852173402  \/ MCR:1H3jtoHL9D6rotUFaohConPAcBkcw7VS2d // UTC:LkYd45QANNGkFaSpr3ECXB0RwnTcVDyexT
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February 13, 2014, 10:31:12 AM
 #578

Support please help: I send 5.45401241 SMC to my Coinmarket address SS4CVKfKETSkTDvw7oCFPSY36XzXA6fbMu

but not show up in account. has been a while already. strange thing is I have use this address few times and all good.
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February 13, 2014, 10:44:10 AM
 #579

3 day still nothing !!! Cry

 help~

my coinmarket.io id :onfire

Mon Feb 10 2014 12:47:16   1.01027643   BTC   108.162.215.180   confirmed
Transaction id: b78d68e9673ebfd4b9643833b686408d376c17879440fe1364de373890df8613

my  BTC  wallet address  : https://blockchain.info/address/1F25uoQ6HDPZErvs5uGRm66WFzuMQSC2T6
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February 13, 2014, 11:32:04 AM
 #580

Withdrawal id 108.162.254.106 is stuck. Was my first and possibly last trade.
You should close down trading when withdrawals don't work. I hate limbo and i hate putting my mind on this issue. It is stealing time from me. Please send out the usde asap. Thanks

edit: confirm-mail was sent a bit late. So now i received the coins. Issue resolved. thx
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