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Author Topic: CoinMarket.io | New, self-moderated support and news thread.  (Read 209316 times)
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thisisnotmyltcusername
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February 18, 2014, 02:20:27 PM
 #881

not really, it's been almost constantly super slow or even down today , play on some other platform if you're in a hurry, I guess it'll be much more usable later tonight (european time)

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Gazza1
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February 18, 2014, 02:34:40 PM
 #882

Fix the site, I need to buy coins.  It's been screwy all morning

Impossible is a word found only in the dictionary of fools.
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February 18, 2014, 03:00:15 PM
 #883

What did RDD grow to 15-16 satoshi?

Go take a look at Reddcoin subreddit and you'll know why: http://www.reddit.com/r/reddcoin
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February 18, 2014, 03:03:36 PM
 #884

I'M BACK IN MY WALLET!!

I knew it was temporary, now if they can just check on that Doge in queue that would be awesome

thanks!!

Seems to go up and down... not stable atm

coinmarket is apparently being ddosed atm, one will have to be patient.

It's not DDOS, it's Reddcoin buying frenzy !!!
https://twitter.com/reddcoin/status/435780590281846785

thoughtspot
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February 18, 2014, 03:14:03 PM
 #885

.....and we're back
vidarh
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February 18, 2014, 03:15:35 PM
 #886

.....and we're back

I get the front page - quickly, finally... But not able to log in yet...

EDIT: D'oh, never mind. My stupid password manager had set my e-mail address as the username.
coinmarket.io
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February 18, 2014, 03:15:48 PM
 #887

are...are they using cloudflare's free service? oh my. we can donate to get them the paid with DDoS protection if they need us to.
We are NOT using CloudFlare's free service.
Sorry for the downtime, it was completely unexpected and the devs were sleeping.
Automatic bring-up routines are now being worked on.
coinmarket.io
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February 18, 2014, 03:23:06 PM
 #888

Scheduled maintenance: 5 minutes (adding more RAM).
Do NOT repeat your support request if it is on one of the last 3 pages.
vidarh
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February 18, 2014, 03:25:36 PM
 #889

You might want to consider changing how you retrieve the source IP (for the withdrawal history etc.), as the addresses you're reporting now is CloudFlare's, not your users.

(example: 141.101.98.104)
Varvarin
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February 18, 2014, 03:29:04 PM
 #890

bah .. down again

and back up .. happy trading .. so much excitement today, I couldn't go to work.  Smiley

Coinmarket Cat prowls once again.
https://twitter.com/VarvarinEMC2
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February 18, 2014, 03:30:06 PM
 #891

Scheduled maintenance: 5 minutes (adding more RAM).
Do NOT repeat your support request if it is on one of the last 3 pages.

You cheeky kid, use cloudflare api to get site under ddos mode when load over 10...
rmines
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February 18, 2014, 03:32:06 PM
 #892

Site is back up again
 
Quote
CoinMarket.io ‏@CoinMarketio 7m
Sorry for the 3 hours of downtime. Adding more RAM now (will be back shortly).

♔ PrimeDice : The Premier Bitcoin Gambling Experience @PrimeDice
Spare some change? 1LkqfvQTLAEiiCwTqkPRcvUdEmkCR11QDE
vidarh
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February 18, 2014, 03:46:12 PM
 #893

I submitted and confirmed a Doge withdrawal right before the site went totally down earlier. I got a confirmation with a transaction id, but the transaction id does not show in the DOGE block chain. Should I worry, or will it just take some time to catch up?
coinmarket.io
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February 18, 2014, 03:48:00 PM
 #894

Reason for downtime tonight?
Unexpected growth of traffic + ultracoin daemon went crazy and started hogging all resources.
Basically, the operating system killed everything because 0 resources were left.
Automatic bring-up routines are being worked on.
Yeah, and dont worry about us upgrading the servers. Its still on the developement box.


Withdrawal is still "pending" - haven't had any response yet from support. Any chance you could resend my withdrawal confirmation email, or implement a feature where users can request another confirmation, or even just cancel the withdrawal and put the funds back into my wallet?

Thanks
Fixed.

How long should it take to withdraw my reddcoins?  It seems to be taking a very long time.  I withdrew 390000 reddcoins about 36 hours ago and its still pending.  Any reason why?
Would you mind clicking the confirmation link in  your email?

CoinMarket.io

My support ticket that I have submitted on here 4 times already has still not been resolved. My btc withdrawal is still pending from 5 days ago and I still have not received a confirmation email. My username is coinmanhorizon, my email is cryptomaniacnow@hush.com
Here's the info:
Username: coinmanhorizon
Manually confirmed this one.

I know how you feel there service and attitude is Shit !!!!!
Do not use our service. You have been warned.

Still waiting, the only reply I got was "we're looking into it" without any further contact afterwards...

How long is an estimated time frame for fixing this issue?
The amount is the priority. Larger issues are higher priority. Do not re-post this, read the terms of service that you accepted.
Auditing your account for missing 0.01 or less costs more than 0.01 - please wait. Dont like it? Dont use us while we are in BETA.


To some of our 12000+ users:

Stupid people should not get involved in crypto. We hate people who never used an exchange and are making support requests like this:
Why are my coins "on order" for the last 48 hours? (ridiculous price or no volume)
Why i got less coins back after canceling an order? (canceled a partially executed order)
Why is my withdrawal still pending after 48 hours? (dont read the instructions from the screen)

People like this get handled with the lowest priority. You should understand why.
coinmarket.io
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February 18, 2014, 03:53:47 PM
 #895

I submitted and confirmed a Doge withdrawal right before the site went totally down earlier. I got a confirmation with a transaction id, but the transaction id does not show in the DOGE block chain. Should I worry, or will it just take some time to catch up?

There is never a reason to worry about withdrawals if you are getting transaction ids back from us.
Even if the transaction malleability attack spreads to other coins/networks, we will still be able to function after applying patches.
You did not give any additional information about you or your withdrawal, btw.
vidarh
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February 18, 2014, 03:57:17 PM
 #896

There is never a reason to worry about withdrawals if you are getting transaction ids back from us.
Even if the transaction malleability attack spreads to other coins/networks, we will still be able to function after applying patches.
You did not give any additional information about you or your withdrawal, btw.

Thanks for the quick response. It's a 402684.72038769 DGB withdrawal. Username vidarh.
Transaction id: 6e353698ecca69c343212c8e76168415cd1ee1d05eb45d09480a38f2fa065f30
coinmarket.io
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February 18, 2014, 03:59:24 PM
 #897

There is never a reason to worry about withdrawals if you are getting transaction ids back from us.
Even if the transaction malleability attack spreads to other coins/networks, we will still be able to function after applying patches.
You did not give any additional information about you or your withdrawal, btw.

Thanks for the quick response. It's a 402684.72038769 DGB withdrawal. Username vidarh.
Transaction id: 6e353698ecca69c343212c8e76168415cd1ee1d05eb45d09480a38f2fa065f30

DGB = DigiByte (there is no site that uses DGB for dogecoin)
DOGE = Dogecoin (the right symbol that everyone is using)

http://altexplorer.net/tx/6e353698ecca69c343212c8e76168415cd1ee1d05eb45d09480a38f2fa065f30
vidarh
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February 18, 2014, 04:03:56 PM
 #898

DGB = DigiByte (there is no site that uses DGB for dogecoin)
DOGE = Dogecoin (the right symbol that everyone is using)

http://altexplorer.net/tx/6e353698ecca69c343212c8e76168415cd1ee1d05eb45d09480a38f2fa065f30

Ouch. Expensive and embarrassing lesson. Good thing I didn't hadn't put more in...
JimmyJoe
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February 18, 2014, 04:14:17 PM
 #899

Hi coinmarket.io

Could you please clarify why you deleted my post in which I stated that I am still waiting for my BTC to appear in my wallet? It has been more than a week... Just imagine going to a bank asking for information about you own money and instead of giving you the information they just kick you off...
coinmarket.io
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February 18, 2014, 04:18:09 PM
 #900

Hi coinmarket.io

Could you please clarify why you deleted my post in which I stated that I am still waiting for my BTC to appear in my wallet? It has been more than a week... Just imagine going to a bank asking for information about you own money and instead of giving you the information they just kick you off...
Are you comparing an unregulated, untested and anonymous crypto exchange with a bank? Are you sure you belong in crypto?
I (the person writing this) have no idea what caused your post to be deleted, but we will look into it.
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