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Author Topic: CoinMarket.io | New, self-moderated support and news thread.  (Read 205529 times)
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coinmarket.io
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February 17, 2014, 01:44:44 PM
 #801

hei friend, may be usefull write the complete name for each coin not only the short name.
my karmacoin sent to coinmarket are never arrived.
Wow, thats really alot of information you provided to help you. Keep it coming.
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coinmarket.io
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February 17, 2014, 01:49:10 PM
 #802

I have 0 balance on my account, i had USDe and BTC where they are? my login: alunio

My coins is likely to have been stolen, have been made transfers to other wallets, please contact me owners of this exchange!
Your account will be audited. Coins moving from the address you deposited to is absolutely normal and happens all the time.
The exchange uses depositors coins to fund future withdrawals because of cold storage (security) considerations and how bitcoin works in the first place.
It other words: the address you see on the wallet page is just a deposit address and not an address where your funds will be held forever.
alexradio
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February 17, 2014, 01:59:21 PM
 #803

hi i have a withdrawl pending but i dont have a conformation e.mail user :alexradio
coinmarket.io
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February 17, 2014, 01:59:44 PM
 #804

Another DEPOSIT to CoinMarket still in pending
username robinruan
Mon Feb 10 2014 18:18:09   0.849   BTC      pending
Transaction id: 05114cfdb62e07e4c9da44ec9213b5de94d12a1c326ccda12f11d8dd72cb4f8f

Sorry for the delay, your issue has been handled.
We are a little bit overloaded from the support requests since the transaction malleability attack got widespread.
It was credited under a different txid: 51e1b7ed2dc3091186c653de734e4f6cad0a4735eb2a5851e8e542acb3624896
mecus
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February 17, 2014, 02:29:42 PM
 #805

I have 0 balance on my account, i had USDe and BTC where they are? my login: alunio

My coins is likely to have been stolen, have been made transfers to other wallets, please contact me owners of this exchange!
Your account will be audited. Coins moving from the address you deposited to is absolutely normal and happens all the time.
The exchange uses depositors coins to fund future withdrawals because of cold storage (security) considerations and how bitcoin works in the first place.
It other words: the address you see on the wallet page is just a deposit address and not an address where your funds will be held forever.

So please check this withdrawal from yesterday,i dont withdrawal any coins this weekend, i dont trade, someone probably stolen my coins after hacked to my account, its not my ip adress and not my wallet, i,m very angry of this situation, if you checked this please inform me what happens on my account. 
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February 17, 2014, 03:42:07 PM
 #806

I am still awaiting the following withdrawal emails.

Wed Feb 12 2014 23:05:40   0.28393307   BTC   pending
Wed Feb 05 2014 05:47:03   0.00543568   BTC   pending

Username : rurki

Honorcoin | 100% PoS | 2% Free Distribution XHC: HFQYrY3wSkyLq1uCVRLhS48nnfLuuvQxRD
tgdollaz
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February 17, 2014, 04:17:15 PM
 #807

Please release the funds back into my wallet or resend the confirmation email, have been stuck since the 13th

Thu Feb 13 2014 00:41:57    0.25950533   BTC   pending[/s]

username: tgdollaz


Issue resolved, thank you for the prompt response!
network1872
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February 17, 2014, 04:31:37 PM
 #808

Coinmarket, I have 17000 noblecoins sitting under "on orders" status for the past 3 days. Can I please be credited for those? or cancel the order? doesnt show up in trade history.

username: aroth995
noblecoin wallet: 9kSpkih86VQWbnJtWLF5o63PdyfZYZDXMp

NOBL:9kSpkih86VQWbnJtWLF5o63PdyfZYZDXMp
DOPE:4NCXz9Xw2rfUpiDn9XwMaJz5wT2VqgcBoP
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February 17, 2014, 04:32:29 PM
 #809

when i canceled my order for some reason i seem to be missing over 1/3 of the BTC that was involved with the order. i only noticed it when i went to my email to verify the withdraw.

if you could look into this for me it would be greatly appreciated.


  thank you

username: cdg1941

i am missing approximately .021 btc

   NOBLECOIN                 NobleCoin Marketplace Beta NOW LIVE!    

noblecoin: 9jgw7GbHzLQ2pRjpu7yWbP8VrShSxvG89F
coinmarket.io
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February 17, 2014, 04:36:49 PM
 #810

I am still awaiting the following withdrawal emails.

Wed Feb 12 2014 23:05:40   0.28393307   BTC   pending
Wed Feb 05 2014 05:47:03   0.00543568   BTC   pending

Username : rurki
Manually confirmed these two, sorry for the delay in support processing.
You have problems getting your mail, we suggest you to contact your email provider before making any new withdraw requests.
coinmarket.io
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February 17, 2014, 04:37:59 PM
 #811

Coinmarket, I have 17000 noblecoins sitting under "on orders" status for the past 3 days. Can I please be credited for those? or cancel the order? doesnt show up in trade history.

username: aroth995
noblecoin wallet: 9kSpkih86VQWbnJtWLF5o63PdyfZYZDXMp
Understanding how an exchange works is a precondition for using one.
You can cancel any pending orders by going to the market page, scrolling down and clicking cancel (there is a Your Active Orders table).
coinmarket.io
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February 17, 2014, 04:39:54 PM
 #812

when i canceled my order for some reason i seem to be missing over 1/3 of the BTC that was involved with the order. i only noticed it when i went to my email to verify the withdraw.

if you could look into this for me it would be greatly appreciated.


  thank you

username: cdg1941
You canceled an order that executed partially. Its normal.

Please keep in mind that our system is over a month old and does not randomly lose coins for no reason.
Also a fact worth mentioning is that over 98% of our users never had a single problem with us, at all (expect downtime).
cdg1941
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February 17, 2014, 04:45:49 PM
 #813

when i canceled my order for some reason i seem to be missing over 1/3 of the BTC that was involved with the order. i only noticed it when i went to my email to verify the withdraw.

if you could look into this for me it would be greatly appreciated.


  thank you

username: cdg1941
You canceled an order that executed partially. Its normal.

Please keep in mind that our system is over a month old and does not randomly lose coins for no reason.
Also a fact worth mentioning is that over 98% of our users never had a single problem with us, at all (expect downtime).


i just got the other email from the partial order.


sorry for the inconvenience. thank you for setting up an amazing exchange.

and i have been using your exchange for awhile now, and this is the first time that anything like this has happened. my inquest was more out of a concern that perhaps something unexpected may have occurred.

but it seems the only problem was my own impertinence.

once again, thank you  

   NOBLECOIN                 NobleCoin Marketplace Beta NOW LIVE!    

noblecoin: 9jgw7GbHzLQ2pRjpu7yWbP8VrShSxvG89F
coinmarket.io
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February 17, 2014, 04:48:34 PM
 #814

Please release the funds back into my wallet or resend the confirmation email, have been stuck since the 13th

Thu Feb 13 2014 00:41:57    0.25950533   BTC   pending

username: tgdollaz
Sorry for the delay. Manually confirmed the request.
If you continue to have e-mail problems with us, feel free to let us know.
Crypto King
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February 17, 2014, 04:54:24 PM
 #815

Please can you update us regarding PENG/BTC being added, We're all waiting for an update but no news yet? Hopefully we can get this added tonight?
UR6QM
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February 17, 2014, 04:59:08 PM
 #816

Sun Feb 16, 2014 09:54:12 0.05042164 BTC pending

Confirmation e-mail does not reach. Podverdit transfer or bring it back.

username - UR6QM
fush
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February 17, 2014, 04:59:49 PM
 #817

could you please check this BTC Deposit it is Pending but seems stuck..

user: fush

wallet: 1G16cs6z2G7rswtPszVrSr9uoBgMyCcsB1

Mon Feb    0.13121187   BTC      pending
Transaction id: 6f7f4132919830f4002e77f4796d9c88fe12651069bc5561db80d51809f685e3

Donations are welcome.
NXT:7435837148852173402  \/ MCR:1H3jtoHL9D6rotUFaohConPAcBkcw7VS2d // UTC:LkYd45QANNGkFaSpr3ECXB0RwnTcVDyexT
hoju2k
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February 17, 2014, 05:01:11 PM
 #818

Hi, could you please tell me if the BTC withdrawals which txid do not appear in the blockchain are gonna be fixed? I have one since Feb 11. Thanks.
We have fixed some 15 of them automatically, some hours ago. If you have a problem, describe it (account, amount, address)

Tue Feb 11 2014 18:55:11    0.05   BTC   confirmed
Transaction id: b558d2a21e248c86420e226eca5803d29584afe37c8b0af3941cf6b68987eb35

User: juer25

Thanks.
Hi, still have not received that. And I just tried to withdraw BTC and again the same problem:

Mon Feb 17 2014 17:55:35    0.01375783   BTC      confirmed
Transaction id: d815c3c5c4d60a273d8a706a33b144aee82bb34156bb70395dcaccec16b2ce6f
hyptonize
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February 17, 2014, 05:06:40 PM
 #819

The confirmation of BTC is too slow. Can you reduce the need confirmation number for fast deposit?
keybrdist_
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February 17, 2014, 05:12:51 PM
 #820

Can you guys please show destination wallet addresses for withdrawals? I need to be able to see my history
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