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[Forcedtoreggy]

Hi Forcedtoreggy,
The fact is our fraud team discovered numerous accounts tied to yours. Our Terms and Conditions clearly state-"Each player can create only one (1) personal account. Creating multiple Player Accounts by a single player can lead to termination of all such accounts."

I think you'd be hard-pressed to find another casino returning the deposit amount to a player who clearly violated the Terms and Conditions.  It's interesting that you were prepared with all of your screenshots, like you've been through this before (as you mentioned with FJ).

We've been around since 2014, paying many winners on a daily basis.

The fact here is I DONT have numerous accounts, KYC will quickly prove that. You keep repeating that ToS when I DIDNT BREAK IT.

Are you kidding me??

You're criticizing me for having posted screenshots when I won over freaking $10000? AS IF THATS YOUR GOD DAMN PROOF?


Jesus Christ, you guys are kidding me now?

snip-

Hey,
the antifraud team decided that you had used several accounts on similar ips which is clear evidence of cheating. We have it in our T&C that players can't use multiple accounts. You are welcome to withdraw your initial deposit. We are more than happy to clarify anything else.

The only clear evidence of cheating here, is you guys pulling this crap.

I did not multiaccount and offered KYC which resolves any bullshit excuse. Hell I didnt even lose what I deposited into bonus, I started winning pretty much from the start. What you guys are doing is defrauding your users when they win big. Nothing more.

I withdrew my deposit back (why would you say I can keep playing without bonuses after pulling some shit like this?) and I will keep fighting to get what I rightfully won. Primedice seems to have know a rise in sites like your defrauding users, I just wish I listened before. smh.

If you think that you did not break any rules, you should open a scam accusation thread with all the proofs you have.
By this way, most members will take a look at your case and give their own opinion especially DT members.
If members think that you are on the right side then members will support you and it may force betchain to provide their own proof.
Frankly speaking, I was a player in this site as well long time ago but betchain also accused me of having more than 1 account which is completely wrong.
After that I have never came back to this site and fortunately I did not leave any balance when they accused me of multiple accounts.

I have posted here https://bitcointalk.org/index.php?topic=5257873.0

I am sorry to hear they screwed you over and it kinda takes away any hope they will correct this crap

[TwitchySeal]

Hey,
the antifraud team decided that you had used several accounts on similar ips which is clear evidence of cheating. We have it in our T&C that players can't use multiple accounts. You are welcome to withdraw your initial deposit. We are more than happy to clarify anything else.

Similiar ip addresses is far from clear evidence of cheating.  Just KYC him like you would with a player trying to cash out $200.

By the way, the only mention of ip address in your T&C is this:

When you visit the Website, our system automatically collects information about your visit, such as your browser, IP address, and the referring website. This collection may be done in conjunction with our platform providers and partners. We may receive from them general demographic or usage data of our Website visitors. We do not use automatically collected information to identify you personally without receiving additional consent.

You might want to just respond in the scam accusation thread: https://bitcointalk.org/index.php?topic=5257873.0

[Forcedtoreggy]

Hey,
the antifraud team decided that you had used several accounts on similar ips which is clear evidence of cheating. We have it in our T&C that players can't use multiple accounts. You are welcome to withdraw your initial deposit. We are more than happy to clarify anything else.

Similiar ip addresses is far from clear evidence of cheating.  Just KYC him like you would with a player trying to cash out $200.

By the way, the only mention of ip address in your T&C is this:

When you visit the Website, our system automatically collects information about your visit, such as your browser, IP address, and the referring website. This collection may be done in conjunction with our platform providers and partners. We may receive from them general demographic or usage data of our Website visitors. We do not use automatically collected information to identify you personally without receiving additional consent.

You might want to just respond in the scam accusation thread: https://bitcointalk.org/index.php?topic=5257873.0

Apparently they claim my screenshots proving my wins and bet amount as their own proof now lol Im going to post on askgamblers since they seem to just avoid fixing this. Also....

Oh look I won the spinfest -.-

https://i.gyazo.com/88c506ba2800e24eac352ce2b80b9235.png

its a shame they will not let me get my winnings or these 600 spins i earned either






https://bitcointalk.org/index.php?topic=5257873.new#new

[BetChain]

Forcedtoreggy-

Here is the reply to your filed complaint-

Following a careful review and consideration of all the information, details and/or proof presented by the parties during the complaint process, the AskGamblers Complaint Team reached the conclusion that BetChain Casino management acted in accordance with their Terms and Conditions.

Again, I am unsure why you say you cannot play your 600 Free Spins, since they are still sitting in your account (we told you that you could continue to play without bonuses)

[pawanjain]

I just signed up on Betchain and received the 20 free spins as a sign up bonus.
I was looking for which games I can play with the 20 free spins when I noticed this.


 


Though there is a list of games, we cant see the whole list since it is within the box and besides that it is not scrollable.
An average person won't be able to see the whole list.

I did look up the HTML element and found the list but I think you should fix this up.


 

[reliable]

I just signed up on Betchain and received the 20 free spins as a sign up bonus.
I was looking for which games I can play with the 20 free spins when I noticed this.


  


Though there is a list of games, we cant see the whole list since it is within the box and besides that it is not scrollable.
An average person won't be able to see the whole list.

I did look up the HTML element and found the list but I think you should fix this up.

Thanks for information. I will also register and try my luck with those free spins and the games as you mentioned. Actually you did pretty well to go and find out the games which be played for those spins as from the box it was just visible the initial game and not the other list due to size constraint it seems. Hope the team will be able to resolve that soon.

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[Cratoon]

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Is this casino licensed by third parties?

[BetChain]

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[BetChain]

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