BetChain.com |over 1,000 games | Jackpots | Provably Fair

[TwitchySeal]

Hi,
This is the latest response we received from our platform provider-

"I have never heard back from the player.

We do not have information about Result and Secret of the game round of this player. He calculated the hash incorrectly , that's why the results in the end do not match.
This is a one time case that happened as a result of the incorrect actions of the player."

Pretty ridiculous to imply you don't have logs of every wager made...I'm sure it's not true.

Here, I'll help you find it.



Go through the logs and look for the point where the players mltc balance was exactly 11038.32960 .  If there a multiple instances of this, look for the one where dealer won with AsQh

You can't change the player seed after the hand and before you verify outcome.  I don't see how it would be possible for the verification to fail if it wasn't a problem on your end.

[D2Hammer]

Hi BetChain,

I played the first time today on your site, was very lucky, managed to fullfill the welcome bonus and made a withdraw of 0,19 BTC.
Was so happy, but...after that, I received a mail from your support team asking for a ID and a selfie (holding my ID).

I never had to provide my ID to any other BTC Casino before but the selfie thing is just ridiculous. Just read the whole thread and you wrote, that it's needed for no-deposit bonuses, but I don't claimed a no-deposit bonus.

What's next? A video verficiation? I don't get it - it's possible to register and deposit without providing any personal information, but when it comes to withdrawal you want all the details and a proove of that. So where is the benefit for playing with BTC?

[TwitchySeal]

Hi BetChain,

I played the first time today on your site, was very lucky, managed to fullfill the welcome bonus and made a withdraw of 0,19 BTC.
Was so happy, but...after that, I received a mail from your support team asking for a ID and a selfie (holding my ID).

I never had to provide my ID to any other BTC Casino before but the selfie thing is just ridiculous. Just read the whole thread and you wrote, that it's needed for no-deposit bonuses, but I don't claimed a no-deposit bonus.

What's next? A video verficiation? I don't get it - it's possible to register and deposit without providing any personal information, but when it comes to withdrawal you want all the details and a proove of that. So where is the benefit for playing with BTC?

Was it a deposit bonus or a no deposit bonus?  I assume it was all crypto and no actual banking.

Regardless, it's pathetic that Betchain requires personal information and doesn't make it abundantly clear before offering any type of bonus.  They will tell you that it's required by their regulators, but it's not - or at least they aren't able to prove that it is.

[BetChain]

Hi,
Our Terms and Conditions state clearly the following-

By accepting the Terms and/or registering to use the Website you hereby agree that we shall be entitled to conduct any and all identification searches and procedures from time to time that we may require and/or are required by applicable laws and regulations and/or by the relevant regulatory authorities for use of the Website and our products generally. You agree to provide all such information as required.

Unfortunately, we are required to have KYC.

[D2Hammer]

Hi,

it's ok for FIAT-deposits, but I played only with BTC. There is a very limited selection of games, but I dealed with it for a "carefree" withdrawal.
Additional, this is the first time a casino asks for a selfie - never had to provide anything like this at any casinos before (FIAT-Casinos included), so that's not a common part of a KYC process.

@TwitchySeal: I used a normal bonus (50x wager) and no "no-deposit" bonus. Made a deposit of ~ 15 mBTC.

[BetChain]

Hi,
We have over 825 games for play with Bitcoin.
Unfortunately regulations require KYC on all currencies.
Usually the selfie is just for no deposit bonus winners, please feel free to disregard the selfie.
Here is a link to help you upload your documents https://www.betchain.com/documents

[D2Hammer]

Ok, thanks. I'll upload the document now.

[BetChain]

Great, and congrats on your win!

Please submit your withdrawal whenever you would like.

[BetChain]

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[TwitchySeal]

Unfortunately regulations require KYC on all currencies.

Where can I find the details of the regulations you follow?  I've been looking for years and can't find them anywhere. I just doesn't make sense that a regulator would allow you to accept money from anyone without any KYC requirements but then force you to keep any withdraw if player doesn't provide documents.

It makes a lot more sense that you choose to accept as much money as possible and then find any excuse you can to pay out as little as possible and simply blame a third party.

Also, lets not forget about this...(provably fair means you can prove the games are fair)

Hi,
This is the latest response we received from our platform provider-

"I have never heard back from the player.

We do not have information about Result and Secret of the game round of this player. He calculated the hash incorrectly , that's why the results in the end do not match.
This is a one time case that happened as a result of the incorrect actions of the player."

Pretty ridiculous to imply you don't have logs of every wager made...I'm sure it's not true.

Here, I'll help you find it.



Go through the logs and look for the point where the players mltc balance was exactly 11038.32960 .  If there a multiple instances of this, look for the one where dealer won with AsQh

You can't change the player seed after the hand and before you verify outcome.  I don't see how it would be possible for the verification to fail if it wasn't a problem on your end.

[BetChain]

And we have an answer from the provider-

Before a round starts we form a stack of cards, this is Result, then we generate random Secret and calculate Hash from Result+Secret, which is shown to the player before he places a bet.  From the player we receive his bet and Client Seed, check Result and in the end we have Final Result.
To check the round we offer Verify Service. The player sends Result+Secret and Seed and receives  Hash + Final Result.

'secret={"deck":"AD:8D:KS:TS:4H:2D:8H:TS:TS:JD:4C:7S:AC:3S:6D:QD:JD:QS:JS:QS:3D:2D:2D:8D:TS:3S:7D:JS:TS:6D:JH:AH:6H:8D:6C:8H:5S:4H:8C:6H:9C:4D:7H:QC:JS:AS:2H:6S:AS:4S:4H:7H:2S:6S:3H:2C:JC:4C:QD:9C:QC:JC:JH:8S:TD:JS:2H:9S:5C:7D:3D:3C:AC:JD:QC:KS:2S:5D:2S:4D:2C:6S:3C:AS:6S:TS:3S:4D:KD:5H:JC:QD:8H:9H:7S:KD:5C:5D:TC:5H:TD:7C:KH:9H:3D:QC:JD:8D:KS:9C:7S:KC:KC:TD:7S:KC:KD:2D:AH:3H:6D:3H:7D:2C:7C:TH:AD:KD:5C:KC:3S:JS:7S:8S:TC:JH:4H:AC:KD:5H:3D:KS:5H:AC:2S:3D:7H:4S:3C:QC:6D:8C:6S:QH:7C:TH:JH:9S:4C:4D:AD:QS:9C:3C:QS:7D:TC:8C:TD:5H:AD:AH:4S:4D:QH:5C:9D:9S:9H:8C:2S:4H:5H:8H:TD:KD:9D:2D:AS:AD:7C:4C:6C:KS:8C:5S:5C:3D:5S:9H:TD:2H:JS:4D:8D:QH:TH:JC:AS:KH:JD:7D:3S:JH:6H:5D:6H:QH:7H:9S:6C:8S:7H:9D:AH:2H:QD:QC:KH:3S:KH:6H:2H:AH:AC:2D:6H:2C:5C:9D:4S:2S:9D:4C:QS:8S:9C:7H:JH:KC:4S:8H:6D:TH:8H:3H:3H:QD:KS:7D:TC:6D:8C:TC:QH:3C:6C:TH:6C:AC:QH:9H:5D:4C:2C:2C:4H:7C:JC:7C:6C:8S:9C:5S:5S:JD:8S:2H:9D:KH:6S:TC:TH:KH:AD:5S:5D:QD:AH:4S:5D:QS:AS:3C:9S:9S:JC:3H:7S:KC:9H:8D","game":"MultihandBlackjack","secret":"e0cddc60ac48a3b940be78c9e73ceea3"}&client_seed=86'

{"hash":"b229956571f88ac0acf4410cffd23a36dd5e34986d63d9827215131a0fb64571","result":"3S:4D:KD:5H:JC:QD:8H:9H:7S:KD:5C:5D:TC:5H:TD:7C:KH:9H:3D:QC:JD:8D:KS:9C:7S:KC:KC:TD:7S:KC:KD:2D:AH:3H:6D:3H:7D:2C:7C:TH:AD:KD:5C:KC:3S:JS:7S:8S:TC:JH:4H:AC:KD:5H:3D:KS:5H:AC:2S:3D:7H:4S:3C:QC:6D:8C:6S:QH:7C:TH:JH:9S:4C:4D:AD:QS:9C:3C:QS:7D:TC:8C:TD:5H:AD:AH:4S:4D:QH:5C:9D:9S:9H:8C:2S:4H:5H:8H:TD:KD:9D:2D:AS:AD:7C:4C:6C:KS:8C:5S:5C:3D:5S:9H:TD:2H:JS:4D:8D:QH:TH:JC:AS:KH:JD:7D:3S:JH:6H:5D:6H:QH:7H:9S:6C:8S:7H:9D:AH:2H:QD:QC:KH:3S:KH:6H:2H:AH:AC:2D:6H:2C:5C:9D:4S:2S:9D:4C:QS:8S:9C:7H:JH:KC:4S:8H:6D:TH:8H:3H:3H:QD:KS:7D:TC:6D:8C:TC:QH:3C:6C:TH:6C:AC:QH:9H:5D:4C:2C:2C:4H:7C:JC:7C:6C:8S:9C:5S:5S:JD:8S:2H:9D:KH:6S:TC:TH:KH:AD:5S:5D:QD:AH:4S:5D:QS:AS:3C:9S:9S:JC:3H:7S:KC:9H:8D:AD:8D:KS:TS:4H:2D:8H:TS:TS:JD:4C:7S:AC:3S:6D:QD:JD:QS:JS:QS:3D:2D:2D:8D:TS:3S:7D:JS:TS:6D:JH:AH:6H:8D:6C:8H:5S:4H:8C:6H:9C:4D:7H:QC:JS:AS:2H:6S:AS:4S:4H:7H:2S:6S:3H:2C:JC:4C:QD:9C:QC:JC:JH:8S:TD:JS:2H:9S:5C:7D:3D:3C:AC:JD:QC:KS:2S:5D:2S:4D:2C:6S:3C:AS:6S:TS"}

The player calculated hash from The Final Result
 'secret=3S:4D:KD:5H:JC:QD:8H:9H:7S:KD:5C:5D:TC:5H:TD:7C:KH:9H:3D:QC:JD:8D:KS:9C:7S:KC:KC:TD:7S:KC:KD:2D:AH:3H:6D:3H:7D:2C:7C:TH:AD:KD:5C:KC:3S:JS:7S:8S:TC:JH:4H:AC:KD:5H:3D:KS:5H:AC:2S:3D:7H:4S:3C:QC:6D:8C:6S:QH:7C:TH:JH:9S:4C:4D:AD:QS:9C:3C:QS:7D:TC:8C:TD:5H:AD:AH:4S:4D:QH:5C:9D:9S:9H:8C:2S:4H:5H:8H:TD:KD:9D:2D:AS:AD:7C:4C:6C:KS:8C:5S:5C:3D:5S:9H:TD:2H:JS:4D:8D:QH:TH:JC:AS:KH:JD:7D:3S:JH:6H:5D:6H:QH:7H:9S:6C:8S:7H:9D:AH:2H:QD:QC:KH:3S:KH:6H:2H:AH:AC:2D:6H:2C:5C:9D:4S:2S:9D:4C:QS:8S:9C:7H:JH:KC:4S:8H:6D:TH:8H:3H:3H:QD:KS:7D:TC:6D:8C:TC:QH:3C:6C:TH:6C:AC:QH:9H:5D:4C:2C:2C:4H:7C:JC:7C:6C:8S:9C:5S:5S:JD:8S:2H:9D:KH:6S:TC:TH:KH:AD:5S:5D:QD:AH:4S:5D:QS:AS:3C:9S:9S:JC:3H:7S:KC:9H:8D:AD:8D:KS:TS:4H:2D:8H:TS:TS:JD:4C:7S:AC:3S:6D:QD:JD:QS:JS:QS:3D:2D:2D:8D:TS:3S:7D:JS:TS:6D:JH:AH:6H:8D:6C:8H:5S:4H:8C:6H:9C:4D:7H:QC:JS:AS:2H:6S:AS:4S:4H:7H:2S:6S:3H:2C:JC:4C:QD:9C:QC:JC:JH:8S:TD:JS:2H:9S:5C:7D:3D:3C:AC:JD:QC:KS:2S:5D:2S:4D:2C:6S:3C:AS:6S:TS'
{"hash":"29c4f53a178f85f7c35479e662f1724fd554f1e35672fbc5a47f1f217b0fc5bf","result":""}

In this case the player was incorrect with verifying his round.

[BetChain]

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[not2innocent]

 ls.chhay@hotmail.com
sy chhay
thanks

[BetChain]

Hi Sy,

Thanks for posting on this thread.

Please would you send your question to me at support@betchain.com?

Best,

Brian

[MoneyShot2]

your website has nice games. I have tried 2 dragons and blackjack. Addictive gameplay!

[BetChain]

your website has nice games. I have tried 2 dragons and blackjack. Addictive gameplay!

Awesome!!! I'm glad you enjoy playing our great games and thanks for posting! Please don't hesitate to let me know if there is ever anything I can do, support@betchain.com

[BetChain]

Greek Mythology On Another Level

One of the most iconic BGaming games of all time, Platinum Lightning, just got revamped.
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[not2innocent]

sy ls.chhay@hotmail.com

[hejioei]

https://www.betchain.com/system/comfy/cms/files/files/000/002/103/original/Platinum-lightning-deluxe.png

Greek Mythology On Another Level

One of the most iconic BGaming games of all time, Platinum Lightning, just got revamped.
The Greek-themed slot that became an instant success, has now evolved to include more
fun, improved graphics and better chances to win big! Platinum Lightning Deluxe has all
the features of its elder sibling and then some! It is a quick game in which Greek mythology
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were asking for.

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We just tried to play Platinum Lightning on Betchain and we absolutely love it, thank you for sharing and tipping us off! Great graphic, sound and loading time. However, we do wonder who the person is on the golden coin. It sure looks like Julius Caesar which made us wonder what he is doing in Ancient Grece  hehe    But on a more serious note, great game!