BetChain.com |over 1,000 games | Jackpots | Provably Fair

[calveby26]

for long time i never playing here again and will never, i ever play here at betchain and they take all my winning also my deposit, they not paying me. same with the above. my email reg in betchain nebya.calvine@gmail.com. real wasted time playing here. and  i know this casino scam. have many player say that this scam casino. also refused to paying of player win.

[BetChain]

@nebya The notes on your account say your ID was requested. You refused and then played your withdrawal amount. I don't understand why most players have no problem with KYC, and the ones that do, call us a scam. You could have uploaded your ID and we would have processed your withdrawal. Instead, you played it...back in March.

[BetChain]

It' s interesting that all of these newbie accounts use pretty much the same terminology when posting this false accusations. KYC! No duplicates! Simple! Get your money!

[emanueJ]

It' s interesting that all of these newbie accounts use pretty much the same terminology when posting this false accusations. KYC! No duplicates! Simple! Get your money!

you will say to all player have duplicate account. you are want all people here still believe you??? kyc just for usd, euro deposit and withdraw usd or euro. for bitcoin or other currency never ask kyc. you need people here trust your casino? people will never playing in your casino. you are famous of scam. not paying and you will say to all player have duplicate account to refused withdraw.

[TwitchySeal]

It' s interesting that all of these newbie accounts use pretty much the same terminology when posting this false accusations. KYC! No duplicates! Simple! Get your money!

KYC...really not so simple!  In fact, it's highly regulated!  But, you have refused for literally years to explain who, exactly, is requiring you to follow these regulations...

It's simple for a player to send their money to Betchain...but when it comes to Betchain paying out a player!?!? Not so simple!  Do you really think it's ok to accept money from literally anyone in the world...and then make sure they follow all of your terms before you pay out any winners?  (it's not)

I have a simple solution for you though!

Just let players know when they sign up what kind of info they will be required to share before making a single wager.   Do not accept a single wager from a player who hasn't met your requirements.

It's really not a big deal.  

Request the details of every player, before they wager a single cent, as if they were requesting a cashout.

The issue is when you let anyone sign up and deposit and then only look into those who request the funds to go from you to them.

[akinkleinja]

betchain real SCAM. they not pay winning, also not pay back deposit player. they say about regulation when player  do withdraw. but when player not win anything they will laught and happy.

[BetChain]

Our T & C tell you what to expect when playing at our casino with KYC. The vast majority of our players understand this.

It's simple that players who upload their ID and don't have duplicate accounts that show a history of bonus abuse get paid, and get paid quickly!

[akinkleinja]

the fact is you don't want paying and refused to refund or pay back deposit player. with always say about your t&c and say that player have duplicate account. inform in this gorum what other email i have in your casino? and tell us your reason if thats my other account.

[BetChain]

@akinkleinja The notes on your account say we are waiting for your ID to be able to process your withdrawal.  You were also notified via email that we will process your withdrawal, so I'm not sure why your last post insinuates that we won't return your deposit.

It is a simple and very fast procedure that won't take you more than 3 minutes. If you have any difficulties with uploading your documents our 24/7 live chat agents are ready to assist you.

One of your duplicate accounts has this email...ter********@oou.us.

[akinkleinja]

@akinkleinja The notes on your account say we are waiting for your ID to be able to process your withdrawal.  You were also notified via email that we will process your withdrawal, so I'm not sure why your last post insinuates that we won't return your deposit.

It is a simple and very fast procedure that won't take you more than 3 minutes. If you have any difficulties with uploading your documents our 24/7 live chat agents are ready to assist you.

One of your duplicate accounts has this email...ter********@oou.us.

hei you are lier and just make wrong reason, i dont know thats email, and you should know i never have email with @oou.us. you are lier. ha ha ha.... from this i know and realy believe this is scamer casino.  i hope the owner of that email say in this forum. that is not my email and i dont have email like that. in the name of my GOD, i say that is not my email and i dont know thats email. you are lier. scamer.

[akinkleinja]

make it more real with the real reason do not say players have more than one account if only do not paying. do not lie to the players because you do not able to pay the players wining. dont use other player account or not real account email as your reason to not pay player.

[emanueJ]

SCAM...SCAM. Beware this casino.  maybe they say that i have duplicate account same with @akinkleinja, they just take other email account or false email to saying thats my other account to refused paying. SCAM. never to believe this casino, never to trust their promotion, they just SCAM.

[BetChain]

We don't see any problem to process your withdrawal that you claimed 9 days ago. For that, due to our Terms & Conditions, you have to upload following documents to identify yourself: "a. A photocopy of your valid passport, driver’s license, or national identification card, b. A utility bill or bank statement from the last two months with your address clearly shown". We are sorry for the inconvenience but we can't proceed with your withdrawal unless we have mentioned documents uploaded to your account in our casino. Once you upload them, which will take not more than 3 minutes, we will process your withdrawal in 30 minutes.
If you have any difficulties with uploading mentioned documents please contact our 24/7 live chat or by email support@betchain.com
Wait for your soonest reply,

Alex Gordon
BetChain

[akinkleinja]

hei betchain, hei bryan masson, hei gordon, whatever yor name. BECAREFUL to enter an obscure email just want reinforce your reasoning, and try to make peoples believe or trust with your casino. do not cheat on player with unreasonable reasons, because you can not afford to pay the players.
i never do anything what you want, send my document? just to reinforce your reasoning about my account? you are the big scam. and not trusted, bitcoin casino never ask any document.

[BetChain]

Dear akinkleinja,
Our Terms & Conditions clearly state that "By using and/or visiting any section (including sub-domains) of the Betchain.com or any other websites or applications that we own (the “Website”) and/or registering on the Website, you agree to be bound by (i) these Terms and Conditions; (ii) our Privacy Policy (together the “Terms”), and are deemed to have accepted and understood all the Terms. You agree that you have read, understood, accept and agree to be bound by these Terms and Conditions. Please read the Terms carefully and if you do not accept the Terms, do not use the Website. Furthermore, if you do not agree to these Terms, do not use any of the Services provided by the company".
It is your decision to restrain from providing identifying documents so that we could proceed with your withdrawal. Your account stays active and once you take a decision to provide named documents we will immediately process your amount.
Wait for your soonest reply,

Alex Gordon,
BetChain   

[akinkleinja]

good and responsible casino never take winning player also take deposit player, responsible casino will give refund deposit player if they think player make mistake in they account with the real reason not make reason just want refused paying. and not only use their t&c to lier  or use fake email to say that player have duplicate account. i think enought this to open mind all people not choose your casino to play more over to do deposit here.

[BetChain]

You can keep calling us a scam or you can upload your ID and get your money. I can't help wonder why you refuse.

[Nanduzz]

You can keep calling us a scam or you can upload your ID and get your money. I can't help wonder why you refuse.

Hey guy, sorry if I'm intruding, I registered the other day on Betchain and I have to say that is a very serious casino !! I played the free spins of the first deposit and I had a big win (7000 euros). I sent the verification documentation and I took the first thousand euros (weekly limit). After 10 minutes the money was on skrill. To preserve my winnings, I activated self-exclusion for 1 week. The chat is very fast and satisfies all customer requests. For now it's all spectacular, but I think (and I hope) that I will not have bad surprises. It is very important to play on certified casinos. You feel a lot more peaceful. The selection of games is very wide, even though my country has many restrictions. I AM NOT ANY EMPLOYMENT OF THE CASINO, I AM NOT LIKELY FRIEND OR PARENT, ARE SIMPLY A PLAYER WHO HAS BEEN LUCKED AND I HAVE NOTHING TO RESPOND IN THIS TREHAD. SORRY IF I AM INTROMIED.I hope your dispute will be resolved in the best way. Being Italian, I salute you my way: CIAO A TUTTI from Naples

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[akinkleinja]

You can keep calling us a scam or you can upload your ID and get your money. I can't help wonder why you refuse.

Hey guy, sorry if I'm intruding, I registered the other day on Betchain and I have to say that is a very serious casino !! I played the free spins of the first deposit and I had a big win (7000 euros). I sent the verification documentation and I took the first thousand euros (weekly limit). After 10 minutes the money was on skrill. To preserve my winnings, I activated self-exclusion for 1 week. The chat is very fast and satisfies all customer requests. For now it's all spectacular, but I think (and I hope) that I will not have bad surprises. It is very important to play on certified casinos. You feel a lot more peaceful. The selection of games is very wide, even though my country has many restrictions. I AM NOT ANY EMPLOYMENT OF THE CASINO, I AM NOT LIKELY FRIEND OR PARENT, ARE SIMPLY A PLAYER WHO HAS BEEN LUCKED AND I HAVE NOTHING TO RESPOND IN THIS TREHAD. SORRY IF I AM INTROMIED.I hope your dispute will be resolved in the best way. Being Italian, I salute you my way: CIAO A TUTTI from Naples

hello, i know about the casino, and not just here i make a deposit. I know if playing with euro or usd then it is reasonable and have to send some document. but I play with bitcoin cash. and I am very annoyed because of them said that I have more than one account here, but when I ask which email they say my other account, the fact that they are wrong, the email they say is mine is not mine. because I feel I do not have another account here. they try to cheat me, no problems if only send id but their way and their reason very irresponsible. telling to every winning player to have a duplicate account. and i never send any document to other bitcoin casino, although i get win. because iam playing with bitcoin or bitcoin cash and iam playing with do deposit not free.