TRUSTDICE: up to $25 FREE BONUS [NO DEPOSIT REQUIRED] Forum EXCLUSIVE!

[libelle]

Well apparently they KYC now. They did not process my withdrawal for 5 days so I went on to talk to live chat, immediately after I received an email asking for documents and they stopped talking on chat.
I didn't receive any tips from other players or place any sports bets like the complainant above, I only used the casino. Not really happy with sending my documents to some random casino.

What did you do then? An user complained his withdrawal got pending only because tips from big winner on there. Did you playing from restriction country? Or did you use multiple accounts?

I'm not from a restricted country and I only had one account. I think maybe they have started to do KYC to everyone now, maybe Coinbox can confirm?

I'm still not sure if I am comfortable sending my information over. If I had known they would want all my documents I would played somewhere else but I suppose it is my fault for not checking. I saw the thread had not been updated for quite a while before i signed up.

EDIT: Trustdice sorted it 

[menacingly]

You can open a scam accusation about them on here https://bitcointalk.org/index.php?board=83.0 Post all your proofs on there

How long they said they will check your account? Or your account just suddenly got closed and your withdrawal still pending? Because i didn't see they update anything in the last 2 months

Yes, my account was simply blocked approx. 10 minutes after I requested a withdrawal. I immediatelly wrote to Support chat on the site. They promised to double check my account and to answer by email. No answer yet, of course:
https://imgur.com/a/Ps97kBu

I've already opened this thread: https://bitcointalk.org/index.php?topic=5290588.0

But now I don't know how to move it to the proper section here: https://bitcointalk.org/index.php?board=83.0

If you can move this thread to Scam Accusations or ask a moderator, please kindly do so. Or please just tell me who can I message from moderators team to move this thread. Thanks.

We're still waiting for @menacingly reply, as he/she didn't contact us and didn't reply to our email.

Let's not fall down to lying my friend, OK? You didn't send me any letters regarding my blocked account. Last letter from you is a withdrawal confirmation code:
https://imgur.com/a/xFIiyoH

I am still waiting for an answer from you which your Support agent Jenny kindly promised me to give.

[Coinbox1]

You can open a scam accusation about them on here https://bitcointalk.org/index.php?board=83.0 Post all your proofs on there

How long they said they will check your account? Or your account just suddenly got closed and your withdrawal still pending? Because i didn't see they update anything in the last 2 months

Yes, my account was simply blocked approx. 10 minutes after I requested a withdrawal. I immediatelly wrote to Support chat on the site. They promised to double check my account and to answer by email. No answer yet, of course:
https://imgur.com/a/Ps97kBu

I've already opened this thread: https://bitcointalk.org/index.php?topic=5290588.0

But now I don't know how to move it to the proper section here: https://bitcointalk.org/index.php?board=83.0

If you can move this thread to Scam Accusations or ask a moderator, please kindly do so. Or please just tell me who can I message from moderators team to move this thread. Thanks.

We're still waiting for @menacingly reply, as he/she didn't contact us and didn't reply to our email.

Let's not fall down to lying my friend, OK? You didn't send me any letters regarding my blocked account. The last letter from you is a withdrawal confirmation code:
https://imgur.com/a/xFIiyoH

I am still waiting for an answer from you which your Support agent Jenny kindly promised me to give.

Hey! I thought you gonna contact us by email at info@trustdice.win As we left you a message:

Fourth, I really apologize for the all inconvenience me, my team, and our platform has brought to the @menacingly.
@menacingly you can send us an email or reply to info@trustdice.win, so other TrustDice members can pay attention and read your email as well. I'm sure we can provide a solution.

However, we still didn't get any email from you.

We have decided, that there is no point to fight with players and we apologize for making trouble for you.

The main reason why you get blocked was: that our system thinks the account who sent you money and your account is the same person. As duplicate accounts are not allowed in our casino (it's normal practice everywhere). Your account has been blocked.

One more time, we are sorry it happened. We are going to improve our system. We have sent you back your 0.001 BTC and added a little BTC as a bonus 

Everyone can have bad days, even TrustDice I hope we have resolved our issue.

[Coinbox1]

Well apparently they KYC now. They did not process my withdrawal for 5 days so I went on to talk to live chat, immediately after I received an email asking for documents and they stopped talking on chat.
I didn't receive any tips from other players or place any sports bets like the complainant above, I only used the casino. Not really happy with sending my documents to some random casino.

What did you do then? An user complained his withdrawal got pending only because tips from big winner on there. Did you playing from restriction country? Or did you use multiple accounts?

I'm not from a restricted country and I only had one account. I think maybe they have started to do KYC to everyone now, maybe Coinbox can confirm?

I'm still not sure if I am comfortable sending my information over. If I had known they would want all my documents I would played somewhere else but I suppose it is my fault for not checking. I saw the thread had not been updated for quite a while before i signed up.

Hey libelle, can you contact us through email: info@trustdice.win?

I'm sure we can provide a sweet solution, just ask for Rus - it's me I will do my best for you.

[Rodeo02]

Yes, my account was simply blocked approx. 10 minutes after I requested a withdrawal. I immediatelly wrote to Support chat on the site. They promised to double check my account and to answer by email. No answer yet, of course:
https://imgur.com/a/Ps97kBu

I've already opened this thread: https://bitcointalk.org/index.php?topic=5290588.0

But now I don't know how to move it to the proper section here: https://bitcointalk.org/index.php?board=83.0

If you can move this thread to Scam Accusations or ask a moderator, please kindly do so. Or please just tell me who can I message from moderators team to move this thread. Thanks.

Will show you some guide how to move it in the right section..

Here is the complete guide how to move your topic.
[Lesson] How to Correct Move Topic


It's better if you can settle the problem here in this thread so that you will not both be disturbed .



Edit : it's look likes it's already settled. Can you confirm it in your thread and lock it if everything is fixed.

[libelle]

Well apparently they KYC now. They did not process my withdrawal for 5 days so I went on to talk to live chat, immediately after I received an email asking for documents and they stopped talking on chat.
I didn't receive any tips from other players or place any sports bets like the complainant above, I only used the casino. Not really happy with sending my documents to some random casino.

What did you do then? An user complained his withdrawal got pending only because tips from big winner on there. Did you playing from restriction country? Or did you use multiple accounts?

I'm not from a restricted country and I only had one account. I think maybe they have started to do KYC to everyone now, maybe Coinbox can confirm?

I'm still not sure if I am comfortable sending my information over. If I had known they would want all my documents I would played somewhere else but I suppose it is my fault for not checking. I saw the thread had not been updated for quite a while before i signed up.

Hey libelle, can you contact us through email: info@trustdice.win?

I'm sure we can provide a sweet solution, just ask for Rus - it's me I will do my best for you.

All sorted! Thank you for your help Rus.

[menacingly]

Good people of BitcoinTalk!

My issue with TrustDice.win has been resolved: they actually doubled my initial balance (made it 0.002 instead of 0.001) and I successfully withdrew it.

I guess sometimes all systems run on errors. It is amazing that TrustDice had the courage to admit it and eventually resolve the problem (moreover with a bonus as a compensation).

Thanks everyone for their support.
Thanks TrustDice for turning out a good guys after all.

I wish to all of us not to lose our conscience and to be able to make a wise decisions in our lives.

P. S.: to the Moon, BTC!  

[BIN-BIN]

After 20 hours, we will become BTC dice game as well. Just give us a little time

I'm sure you have created thread previously (more than 20 hours ago IIRC) and said exactly the same thing, and seems that your previous thread was deleted because referral link. Now you created new thread without referral link which is good, but still it should not be in this board since you are not accepting bitcoin as a payment method.

I believe you have missed out some information as regards the acceptance of bitcoin on they platform, am the ops stated clearly that bitcoin is one of it welcome bonus so at that bitcoin is accepted on the platform. I really buy in in their idea as the have variety of payment method which is what most Dice site are not doing they rather created a native coin for play on they platform.

[freedomgo]

Nice job @TrustDice.win, I saw you are running a youtube review campaign and manage by Hhampuz.

Good luck, hopefully you'll be able to get more gamblers attention and hoping to see more promotions on this site to come.

[Eureka_07]

Goodluck to the Youtube Campaign TrustDice I'll try to submit one, this youtube campaign is a bit different from the past youtube campaigns that are held here.
Only Members up are eligible for payments, the payment pool os $2000 and will be distributed equally to those who submit and are eligible.

[Raflesia]

Finally, this thread is active again after a few months no one is discussing thanks to the YouTube review campaign managed by Hhampuz it can improve again like any other gambling thread I have never tried to play gambling on TrustDice I will see and how things are there. Like its very interesting to try it.

In the future, maybe the signature campaign will be even better in promotion so TrustDice will shine even more and there will be a lot of interest here.

Of course Hhampuz is the best promoter.

[romero121]

Trustdice launching its sports book has made people think of the gambling site. Most of the casino game providers are coming into the sports betting. Most of the gambling platforms that continues running promotional campaigns have good traffic on the website. With the well experienced support team trustdice seems fair in its service.

[freedomgo]

Trustdice launching its sports book has made people think of the gambling site. Most of the casino game providers are coming into the sports betting. Most of the gambling platforms that continues running promotional campaigns have good traffic on the website. With the well experienced support team trustdice seems fair in its service.

I just know that they just launch a sports betting site, I have not gambled this site before but when visited I saw sports betting.
This is good, it gives us a lot of option to gamble and I like them getting more aggressive in their advertising and hire the right person to do it.

Finally, this thread is active again .....

It will be more active if they'll add more promotion and OP will be active as well.

[onecall123]

Finally, this thread is active again after a few months no one is discussing thanks to the YouTube review campaign managed by Hhampuz it can improve again like any other gambling thread I have never tried to play gambling on TrustDice I will see and how things are there. Like its very interesting to try it.

In the future, maybe the signature campaign will be even better in promotion so TrustDice will shine even more and there will be a lot of interest here.

Of course Hhampuz is the best promoter.

Trustdice got very less attention, nor this thread but their social media accounts relatively has low impression. Trustdice team definitely need good marketing immediately, YouTube review campaign first attempts and hopefully grab some attention. I prefer lots of promotion in the coming days!

[Taskford]

Finally, this thread is active again after a few months no one is discussing thanks to the YouTube review campaign managed by Hhampuz it can improve again like any other gambling thread I have never tried to play gambling on TrustDice I will see and how things are there. Like its very interesting to try it.

In the future, maybe the signature campaign will be even better in promotion so TrustDice will shine even more and there will be a lot of interest here.

Of course Hhampuz is the best promoter.

Trustdice got very less attention, nor this thread but their social media accounts relatively has low impression. Trustdice team definitely need good marketing immediately, YouTube review campaign first attempts and hopefully grab some attention. I prefer lots of promotion in the coming days!

They need to spend some budget for marketing purposes so that they can compete with other casino since if they just sitting here and rely only by posting updates on their thread well expect that they cannot get any huge traffic in this forum. But if they like to do that then maybe your suggestion to have that campaigns would really help also hiring a expert guy like Hhampuz will be the best choice to handle this job.

[panjul07]

Finally, this thread is active again after a few months no one is discussing thanks to the YouTube review campaign managed by Hhampuz it can improve again like any other gambling thread I have never tried to play gambling on TrustDice I will see and how things are there. Like its very interesting to try it.

In the future, maybe the signature campaign will be even better in promotion so TrustDice will shine even more and there will be a lot of interest here.

Of course Hhampuz is the best promoter.

Trustdice got very less attention, nor this thread but their social media accounts relatively has low impression. Trustdice team definitely need good marketing immediately, YouTube review campaign first attempts and hopefully grab some attention. I prefer lots of promotion in the coming days!

They need to spend some budget for marketing purposes so that they can compete with other casino since if they just sitting here and rely only by posting updates on their thread well expect that they cannot get any huge traffic in this forum. But if they like to do that then maybe your suggestion to have that campaigns would really help also hiring a expert guy like Hhampuz will be the best choice to handle this job.

They have spent some money for the youtube review contest, it is one the marketing strategies they choose lately.
If they do not want to spend money for campaign especially signature campaign, it is better for them to spend the money for promotion or other betting contests.
They have daily and weekly wager contest but unfortunately the contest is limited to one game only (Crash for the daily and Dice for the weekly).
While they provide 3rd party games, I think they need to include those game for the wagering contest as it will cover all players (not only dice/crash player).

[Taskford]

Finally, this thread is active again after a few months no one is discussing thanks to the YouTube review campaign managed by Hhampuz it can improve again like any other gambling thread I have never tried to play gambling on TrustDice I will see and how things are there. Like its very interesting to try it.

In the future, maybe the signature campaign will be even better in promotion so TrustDice will shine even more and there will be a lot of interest here.

Of course Hhampuz is the best promoter.

Trustdice got very less attention, nor this thread but their social media accounts relatively has low impression. Trustdice team definitely need good marketing immediately, YouTube review campaign first attempts and hopefully grab some attention. I prefer lots of promotion in the coming days!

They need to spend some budget for marketing purposes so that they can compete with other casino since if they just sitting here and rely only by posting updates on their thread well expect that they cannot get any huge traffic in this forum. But if they like to do that then maybe your suggestion to have that campaigns would really help also hiring a expert guy like Hhampuz will be the best choice to handle this job.

They have spent some money for the youtube review contest, it is one the marketing strategies they choose lately.
If they do not want to spend money for campaign especially signature campaign, it is better for them to spend the money for promotion or other betting contests.
They have daily and weekly wager contest but unfortunately the contest is limited to one game only (Crash for the daily and Dice for the weekly).
While they provide 3rd party games, I think they need to include those game for the wagering contest as it will cover all players (not only dice/crash player).

Youtube contest is not really enough if we talk about marketing since many casinos already do that so for sure there advertisement do for that contest will be buried by the other who conduct a good contest here, also they can choose to run a good contest which can give other user excitement,good interaction also with a good prize pot just like duelbits and roobet do maybe they should look on what methods done by this two successful casino since they can follow it and apply in their promotions to.

[Vaskiy]

Finally, this thread is active again after a few months no one is discussing thanks to the YouTube review campaign managed by Hhampuz it can improve again like any other gambling thread I have never tried to play gambling on TrustDice I will see and how things are there. Like its very interesting to try it.

In the future, maybe the signature campaign will be even better in promotion so TrustDice will shine even more and there will be a lot of interest here.

Of course Hhampuz is the best promoter.

Trustdice got very less attention, nor this thread but their social media accounts relatively has low impression. Trustdice team definitely need good marketing immediately, YouTube review campaign first attempts and hopefully grab some attention. I prefer lots of promotion in the coming days!

They need to spend some budget for marketing purposes so that they can compete with other casino since if they just sitting here and rely only by posting updates on their thread well expect that they cannot get any huge traffic in this forum. But if they like to do that then maybe your suggestion to have that campaigns would really help also hiring a expert guy like Hhampuz will be the best choice to handle this job.

They have spent some money for the youtube review contest, it is one the marketing strategies they choose lately.
If they do not want to spend money for campaign especially signature campaign, it is better for them to spend the money for promotion or other betting contests.
They have daily and weekly wager contest but unfortunately the contest is limited to one game only (Crash for the daily and Dice for the weekly).
While they provide 3rd party games, I think they need to include those game for the wagering contest as it will cover all players (not only dice/crash player).

Youtube contest is not really enough if we talk about marketing since many casinos already do that so for sure there advertisement do for that contest will be buried by the other who conduct a good contest here, also they can choose to run a good contest which can give other user excitement,good interaction also with a good prize pot just like duelbits and roobet do maybe they should look on what methods done by this two successful casino since they can follow it and apply in their promotions to.

Rather than the youtube contest, it is good to conduct contest that enhance the gambling site as a brand. In specific, the roobet site that conduct contest like digital art, hand art, and other similar things relating the brand or the roo. This will reach the people much, because everyone will try to give their work and also drives more people towards the gambling site.

[Taskford]

Finally, this thread is active again after a few months no one is discussing thanks to the YouTube review campaign managed by Hhampuz it can improve again like any other gambling thread I have never tried to play gambling on TrustDice I will see and how things are there. Like its very interesting to try it.

In the future, maybe the signature campaign will be even better in promotion so TrustDice will shine even more and there will be a lot of interest here.

Of course Hhampuz is the best promoter.

Trustdice got very less attention, nor this thread but their social media accounts relatively has low impression. Trustdice team definitely need good marketing immediately, YouTube review campaign first attempts and hopefully grab some attention. I prefer lots of promotion in the coming days!

They need to spend some budget for marketing purposes so that they can compete with other casino since if they just sitting here and rely only by posting updates on their thread well expect that they cannot get any huge traffic in this forum. But if they like to do that then maybe your suggestion to have that campaigns would really help also hiring a expert guy like Hhampuz will be the best choice to handle this job.

They have spent some money for the youtube review contest, it is one the marketing strategies they choose lately.
If they do not want to spend money for campaign especially signature campaign, it is better for them to spend the money for promotion or other betting contests.
They have daily and weekly wager contest but unfortunately the contest is limited to one game only (Crash for the daily and Dice for the weekly).
While they provide 3rd party games, I think they need to include those game for the wagering contest as it will cover all players (not only dice/crash player).

Youtube contest is not really enough if we talk about marketing since many casinos already do that so for sure there advertisement do for that contest will be buried by the other who conduct a good contest here, also they can choose to run a good contest which can give other user excitement,good interaction also with a good prize pot just like duelbits and roobet do maybe they should look on what methods done by this two successful casino since they can follow it and apply in their promotions to.

Rather than the youtube contest, it is good to conduct contest that enhance the gambling site as a brand. In specific, the roobet site that conduct contest like digital art, hand art, and other similar things relating the brand or the roo. This will reach the people much, because everyone will try to give their work and also drives more people towards the gambling site.

That's right that's why it's better for them to hire Hhampuz so that they can use the strategy what he do on Roobet and duelbits or other handled by him in terms of marketing so that they can possibly gain much attention to some users who doesn't know that this dice site and their sportsbook exist. Marketing it's vital in a business that's why this must be the first thing needed to look by the owners.

[Hhampuz]

Guys, show some respect for TrustDice - please. They are dipping their toes and trying out a few things, we don't need to pressure them into doing this or that, the YouTube campaign is a good starting to point to test it out