kotajikikox
Full Member
Offline
Activity: 2534
Merit: 215
★Bitvest.io★ Play Plinko or Invest!
|
|
September 28, 2023, 06:02:35 AM |
|
I definitely made more than even x3 wager
well , there might be something in your activities or account that the triggered the system , but if your account is safe and does nothing wrong then give sometime and surely it will resolved mate. I also think it's possible that there might be activity that triggers the system and in the end it asks for KYC on the account, but if the system doesn't detect anything strange maybe it won't ask for KYC, who knows, the system detects money laundering or the user does something that he thinks is fraudulent. , but I don't want to accuse him and draw further conclusions about the problem that clearly patience is needed. I am also sure that Duelbits will process and solve all the problems including processing the withdrawal if everything has been completed, there is nothing that can be done to make it process faster, maybe an in-depth examination is needed to process it, no one knows the real problem, so be patient is the key to the answer as long as it doesn't take weeks. and that is the most reason , I remember that I also faced the same issue in other site before because of my questionable activity , but after proving them wrong ? then my funds was released and with Bonus , though I keep my waiting and not act as like Him who are aggressively demanding action when the team is still on process of account checking .
|
|
|
|
dimonstration
|
|
September 28, 2023, 11:14:48 AM |
|
and that is the most reason , I remember that I also faced the same issue in other site before because of my questionable activity , but after proving them wrong ? then my funds was released and with Bonus , though I keep my waiting and not act as like Him who are aggressively demanding action when the team is still on process of account checking .
This is right, potential violation on ToS is the common reason why someone account undergo KYC for investigation. There’s various reason that team being considered such as money laundering, bonus abused, arbitrage bet and different form of abuse that’s why investigation sometimes took so long since they check different aspect of the account when someone display even the slightest hint of violating the ToS. You are lucky that you can justify your activity because some mediocre casino is very unfair on handling case like this especially if you have huge profit waiting to withdraw. But here in Duelbits, Rest assured that everything is fair.
|
|
|
|
l3pox
Legendary
Offline
Activity: 2688
Merit: 1169
There's no need to be upset
|
|
September 28, 2023, 01:28:52 PM |
|
I don’t care what and where they spend. I register at a casino and want to easily withdraw my funds and play, as easily as they accept deposits. There are a lot of casinos that check your ID within 5 minutes.
5 minutes? for real? I've seen address checks in 1 minute (like KYC level 1) but ID checks in 5 minutes are new for me. do you care to share an example of which ones, here or inbox, as you wish
Yes 5 minutes in Roobet They asked me for kyc. Can someone tell me how long they check for?
hi everyone, I still haven't received my funds have you opened a ticket with them directly on their website? it's usually better than commenting here Thanks for the invaluable advice. Their chat is useless. They only answer "wait" no problem, it's a pleasure. seems like a clear direction and simple to do... have you considered just waiting some more days? it's full moon now, more anxiety in the air.
|
| Duelbits | ██ ██ ██ ██ ██ ██ ██ ██ ██ ██ ██ ██ ██ | | TRY OUR UNIQUE GAMES! ◥ DICE ◥ MINES ◥ PLINKO ◥ DUEL POKER ◥ DICE DUELS | | | | █▀▀ █ █ █ █ █ █ █ █ █ █ █ █▄▄ | ███ ▀▀▀ ███ ▀▀▀ ███ ▀▀▀ ███ ▀▀▀ ███ ▀▀▀ ███ ▀▀▀ | ███ ▀▀▀ ███ ▀▀▀ ███ ▀▀▀ ███ ▀▀▀ ███ ▀▀▀ ███ ▀▀▀ | ███ ▀▀▀ ███ ▀▀▀ ███ ▀▀▀ ███ ▀▀▀ ███ ▀▀▀ ███ ▀▀▀ | ███ ▀▀▀ ███ ▀▀▀ ███ ▀▀▀ ███ ▀▀▀ ███ ▀▀▀ ███ ▀▀▀ | ███ ▀▀▀ ███ ▀▀▀ ███ ▀▀▀ ███ ▀▀▀ ███ ▀▀▀ ███ ▀▀▀ | | ▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀ KENONEW ▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄ | ▀▀█ █ █ █ █ █ █ █ █ █ █ █ ▄▄█ | | 10,000x MULTIPLIER | | ██ ██ ██ ██ ██ ██ ██ ██ ██ ██ ██ ██ ██ | | ██ ██ ██ ██ ██ ██ ██ ██ ██ ██ ██ ██ ██ |
[/tabl
|
|
|
Slow death
Legendary
Offline
Activity: 3178
Merit: 1129
Leading Crypto Sports Betting & Casino Platform
|
|
September 29, 2023, 11:56:59 PM |
|
with today it means that it will have been 8 days since you sent your documents to kyc and they still haven't verified your account? If so, then I think you have already waited a long time without them solving this problem and therefore you need to move to another level which would be to open a scam accusation against them here in this Scam Accusations section: https://bitcointalk.org/index.php?board=83.0Scam Report Format (Use it to make scam reports properly)I know that they make large payments and that they probably have few payment problems and that this is probably due to internal organizational issues and not because they don't have money or don't want to pay. They have money to pay, but in your case the employees don't seem to want to solve your problem because it doesn't cost anything for them to tell you whether they approve or disapprove your documents so that in case of disapproval you can correct and submit again. So create a scam accusation because maybe things will be resolved quickly.
|
..Stake.com.. | | | ▄████████████████████████████████████▄ ██ ▄▄▄▄▄▄▄▄▄▄ ▄▄▄▄▄▄▄▄▄▄ ██ ▄████▄ ██ ▀▀▀▀▀▀▀▀▀▀ ██████████ ▀▀▀▀▀▀▀▀▀▀ ██ ██████ ██ ██████████ ██ ██ ██████████ ██ ▀██▀ ██ ██ ██ ██████ ██ ██ ██ ██ ██ ██ ██████ ██ █████ ███ ██████ ██ ████▄ ██ ██ █████ ███ ████ ████ █████ ███ ████████ ██ ████ ████ ██████████ ████ ████ ████▀ ██ ██████████ ▄▄▄▄▄▄▄▄▄▄ ██████████ ██ ██ ▀▀▀▀▀▀▀▀▀▀ ██ ▀█████████▀ ▄████████████▄ ▀█████████▀ ▄▄▄▄▄▄▄▄▄▄▄▄███ ██ ██ ███▄▄▄▄▄▄▄▄▄▄▄▄ ██████████████████████████████████████████ | | | | | | ▄▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▄ █ ▄▀▄ █▀▀█▀▄▄ █ █▀█ █ ▐ ▐▌ █ ▄██▄ █ ▌ █ █ ▄██████▄ █ ▌ ▐▌ █ ██████████ █ ▐ █ █ ▐██████████▌ █ ▐ ▐▌ █ ▀▀██████▀▀ █ ▌ █ █ ▄▄▄██▄▄▄ █ ▌▐▌ █ █▐ █ █ █▐▐▌ █ █▐█ ▀▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▀█ | | | | | | ▄▄█████████▄▄ ▄██▀▀▀▀█████▀▀▀▀██▄ ▄█▀ ▐█▌ ▀█▄ ██ ▐█▌ ██ ████▄ ▄█████▄ ▄████ ████████▄███████████▄████████ ███▀ █████████████ ▀███ ██ ███████████ ██ ▀█▄ █████████ ▄█▀ ▀█▄ ▄██▀▀▀▀▀▀▀██▄ ▄▄▄█▀ ▀███████ ███████▀ ▀█████▄ ▄█████▀ ▀▀▀███▄▄▄███▀▀▀ | | | ..PLAY NOW.. |
|
|
|
Strongkored
Legendary
Offline
Activity: 2940
Merit: 1113
Fully Regulated Crypto Casino
|
|
September 30, 2023, 01:00:58 AM |
|
I know that they make large payments and that they probably have few payment problems and that this is probably due to internal organizational issues and not because they don't have money or don't want to pay. They have money to pay, but in your case the employees don't seem to want to solve your problem because it doesn't cost anything for them to tell you whether they approve or disapprove your documents so that in case of disapproval you can correct and submit again. So create a scam accusation because maybe things will be resolved quickly.
As far as I know, the person who process KYC with support agents are different people, that's why support agents often can't provide details on when the KYC process is complete, but it doesn't have to take that long and I also experienced the same thing, although as far as I remember, it didn't take more than one week, and The casino should be able to process it quickly and if there are deficiencies, for example images that are not clear and so on, they should be notified immediately to the user so that they can send a clearer image of the document again, and usually duelbits will notify us via email or when we log in to the account there will be a notification about the process KYC in progress. Is it necessary to make scam accusations ? I don't know, maybe that could make the process faster, but don't forget to give resolved status if the case has been handled properly.
|
|
|
|
chouleonguyen6
Newbie
Offline
Activity: 13
Merit: 0
|
|
September 30, 2023, 01:19:11 AM |
|
I know that they make large payments and that they probably have few payment problems and that this is probably due to internal organizational issues and not because they don't have money or don't want to pay. They have money to pay, but in your case the employees don't seem to want to solve your problem because it doesn't cost anything for them to tell you whether they approve or disapprove your documents so that in case of disapproval you can correct and submit again. So create a scam accusation because maybe things will be resolved quickly.
I really think that there is a problem with their internal organization. Some departments in their organization process customer problem very slow. I've been waiting their answer about my case for 2 months ( https://bitcointalk.org/index.php?topic=5465827.0) and haven't received the answer yet. I still contact their support agents every week but they only tell me to wait, there is no update for my case. Of course, my case happens due to my mistake, but I think that at least they should have an answer soon for my case. From comments in my topic, I know that other gambling sites take less than 1 week to give the solution for the similar cases (Take an example: stake and roobet solved the problem within 1 hour)
|
|
|
|
AbuBhakar
|
|
September 30, 2023, 03:32:53 AM |
|
I know that they make large payments and that they probably have few payment problems and that this is probably due to internal organizational issues and not because they don't have money or don't want to pay. They have money to pay, but in your case the employees don't seem to want to solve your problem because it doesn't cost anything for them to tell you whether they approve or disapprove your documents so that in case of disapproval you can correct and submit again. So create a scam accusation because maybe things will be resolved quickly.
I really think that there is a problem with their internal organization. Some departments in their organization process customer problem very slow. I've been waiting their answer about my case for 2 months ( https://bitcointalk.org/index.php?topic=5465827.0) and haven't received the answer yet. I still contact their support agents every week but they only tell me to wait, there is no update for my case. Of course, my case happens due to my mistake, but I think that at least they should have an answer soon for my case. From comments in my topic, I know that other gambling sites take less than 1 week to give the solution for the similar cases (Take an example: stake and roobet solved the problem within 1 hour) Your case is different since the job requiring your problem is not originally intended for the support work. There’s a warning message on the deposit address once you open the deposit page. Your best chance is to get the attention of Duelbits representative so that he will find a way to personally follow your case until it's finish. Your case is a bit not top priority since the mistake is from your side and it can be considered as loss already due to the warning message as reminder before you deposit.
|
| | | . Duelbits│SPORTS | | | | ▄▄▄███████▄▄▄ ▄▄█████████████████▄▄ ▄███████████████████████▄ ███████████████████████████ █████████████████████████████ ███████████████████████████████ ███████████████████████████████ ███████████████████████████████ █████████████████████████████ ███████████████████████████ ▀████████████████████████ ▀▀███████████████████ ██████████████████████████████ | | | | ██ ██ ██ ██
██ ██ ██ ██
██ ██ ██ | | | | ███▄██▄███▄█▄▄▄▄██▄▄▄██ ███▄██▀▄█▄▀███▄██████▄█ █▀███▀██▀████▀████▀▀▀██ ██▀ ▀██████████████████ ███▄███████████████████ ███████████████████████ ███████████████████████ ███████████████████████ ███████████████████████ ███████████████████████ ▀█████████████████████▀ ▀▀███████████████▀▀ ▀▀▀▀█▀▀▀▀ | | OFFICIAL EUROPEAN BETTING PARTNER OF ASTON VILLA FC | | | | ██ ██ ██ ██
██ ██ ██ ██
██ ██ ██ | | | | 10% CASHBACK 100% MULTICHARGER | | │ | | | | │ |
|
|
|
Reatim
Sr. Member
Offline
Activity: 2996
Merit: 383
⭕ BitList.co
|
|
September 30, 2023, 04:26:45 AM |
|
These are the last three calls to them in chat It's natural that these CS people don't promise the time they need to work on your case because the team handling it hasn't given an ETA for this. This is a bit confusing actually, but it seems they haven't found anything definite about your gambling violation activities, or maybe your case is in the queue, we don't know about that. Hopefully your case will be resolved quickly and there will be no prolonged problems and you can get your rights. However, on average, work like this sometimes takes a long time, please have a lot of patience. Looks like he already has His answers because 3 days passed and he stopped updating , hope that His case is already settled or at least addressed properly. as the team makes answers though no specification of time and date when will be completely done. and also legit CS will never promise exact time as they cannot hold on it because there are different division that will take his issue from costumer service,
|
|
|
|
█▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀ ████████▄▄████▄▄░▄ █████▄████▀▀▀▀█░███▄ ███▄███▀████████▀████▄ █░▄███████████████████▄ █░█████████████████████ █░█████████████████████ █░█████████████████████ █░▀███████████████▄▄▀▀ ███▀███▄████████▄███▀ █████▀████▄▄▄▄████▀ ████████▀▀████▀▀ █▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄ | ▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀BitList▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄ | ▀▀▀▀█ █ █ █ █ █ █ █ █ █ █ █ ▄▄▄▄█ | | █▀▀▀▀ █ █ █ █ █ █ █ █ █ █ █ █▄▄▄▄ | ▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀ . REAL-TIME DATA TRACKING CURATED BY THE COMMUNITY . ▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄ | ▀▀▀▀█ █ █ █ █ █ █ █ █ █ █ █ ▄▄▄▄█ | | █▀▀▀▀ █ █ █ █ █ █ █ █ █ █ █ █▄▄▄▄ | ▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀List #kycfree Websites▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄ | ▀▀▀▀█ █ █ █ █ █ █ █ █ █ █ █ ▄▄▄▄█ |
|
|
|
Fivestar4everMVP
Legendary
Offline
Activity: 2422
Merit: 1083
Leading Crypto Sports Betting & Casino Platform
|
|
September 30, 2023, 04:52:19 AM |
|
I know that they make large payments and that they probably have few payment problems and that this is probably due to internal organizational issues and not because they don't have money or don't want to pay. They have money to pay, but in your case the employees don't seem to want to solve your problem because it doesn't cost anything for them to tell you whether they approve or disapprove your documents so that in case of disapproval you can correct and submit again. So create a scam accusation because maybe things will be resolved quickly.
I really think that there is a problem with their internal organization. Some departments in their organization process customer problem very slow. I've been waiting their answer about my case for 2 months ( https://bitcointalk.org/index.php?topic=5465827.0) and haven't received the answer yet. I still contact their support agents every week but they only tell me to wait, there is no update for my case. Of course, my case happens due to my mistake, but I think that at least they should have an answer soon for my case. From comments in my topic, I know that other gambling sites take less than 1 week to give the solution for the similar cases (Take an example: stake and roobet solved the problem within 1 hour) You will Just have to be patient, atleast, that is all you can do since I personally see or feel that you don't have much of a choice, duelbits can decide not to help you with the claim that they do not have the private key to the network where you sent your coins to, and there will be absolutely nothing you can do about it.., the mistake is entirely yours and as unfortunate as it may sound, you are completely at the mercy of duelbits right now, they can decide to help you and they can decide not to help you.. So just keep reminding them and be patient, the issue is something they will help you solve at their own convenient time, I will only advise that you take the advise of AbuBhakar and put into consideration., find a duelbits representative who can help you be in charge of the case until it's resolved.
|
..Stake.com.. | | | ▄████████████████████████████████████▄ ██ ▄▄▄▄▄▄▄▄▄▄ ▄▄▄▄▄▄▄▄▄▄ ██ ▄████▄ ██ ▀▀▀▀▀▀▀▀▀▀ ██████████ ▀▀▀▀▀▀▀▀▀▀ ██ ██████ ██ ██████████ ██ ██ ██████████ ██ ▀██▀ ██ ██ ██ ██████ ██ ██ ██ ██ ██ ██ ██████ ██ █████ ███ ██████ ██ ████▄ ██ ██ █████ ███ ████ ████ █████ ███ ████████ ██ ████ ████ ██████████ ████ ████ ████▀ ██ ██████████ ▄▄▄▄▄▄▄▄▄▄ ██████████ ██ ██ ▀▀▀▀▀▀▀▀▀▀ ██ ▀█████████▀ ▄████████████▄ ▀█████████▀ ▄▄▄▄▄▄▄▄▄▄▄▄███ ██ ██ ███▄▄▄▄▄▄▄▄▄▄▄▄ ██████████████████████████████████████████ | | | | | | ▄▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▄ █ ▄▀▄ █▀▀█▀▄▄ █ █▀█ █ ▐ ▐▌ █ ▄██▄ █ ▌ █ █ ▄██████▄ █ ▌ ▐▌ █ ██████████ █ ▐ █ █ ▐██████████▌ █ ▐ ▐▌ █ ▀▀██████▀▀ █ ▌ █ █ ▄▄▄██▄▄▄ █ ▌▐▌ █ █▐ █ █ █▐▐▌ █ █▐█ ▀▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▀█ | | | | | | ▄▄█████████▄▄ ▄██▀▀▀▀█████▀▀▀▀██▄ ▄█▀ ▐█▌ ▀█▄ ██ ▐█▌ ██ ████▄ ▄█████▄ ▄████ ████████▄███████████▄████████ ███▀ █████████████ ▀███ ██ ███████████ ██ ▀█▄ █████████ ▄█▀ ▀█▄ ▄██▀▀▀▀▀▀▀██▄ ▄▄▄█▀ ▀███████ ███████▀ ▀█████▄ ▄█████▀ ▀▀▀███▄▄▄███▀▀▀ | | | ..PLAY NOW.. |
|
|
|
erep
|
|
September 30, 2023, 06:22:32 PM |
|
You will Just have to be patient, atleast, that is all you can do since I personally see or feel that you don't have much of a choice, duelbits can decide not to help you with the claim that they do not have the private key to the network where you sent your coins to, and there will be absolutely nothing you can do about it.., the mistake is entirely yours and as unfortunate as it may sound, you are completely at the mercy of duelbits right now, they can decide to help you and they can decide not to help you..
So just keep reminding them and be patient, the issue is something they will help you solve at their own convenient time, I will only advise that you take the advise of AbuBhakar and put into consideration., find a duelbits representative who can help you be in charge of the case until it's resolved.
We expected the team to have access to the private key on the coin sending address to quickly resolve the issue, but he realized that his mistake in transferring USDT to the TRC20 network was due to not heeding the warning not to transfer coins unless they were already registered. However, we hope that there is the best solution to overcome this problem. I agree with your suggestion, you should still contact duelbit support to find a representative to handle deposit address issues, but I am sure every report has been received and checked even though the team has not given a time limit for providing answers to handle the problems that have been reported.
|
|
|
|
arallmuus
Legendary
Offline
Activity: 2702
Merit: 1426
|
|
September 30, 2023, 07:30:52 PM |
|
From comments in my topic, I know that other gambling sites take less than 1 week to give the solution for the similar cases (Take an example: stake and roobet solved the problem within 1 hour)
Well some gambling sites has their own dedicated support staff that is able to check your account while they have a conversation with you as for some other sites like Duelbits, I think they probably use a 3rd party support staff hence all these 'support staff' that you have been in contact with have no information regarding accounts in question so they usually ask you to wait until the cases are solved because they have no clue about those cases at all
|
| █▄ | R |
▀▀▀▀▀▀▀██████▄▄ ████████████████ ▀▀▀▀█████▀▀▀█████ ████████▌███▐████ ▄▄▄▄█████▄▄▄█████ ████████████████ ▄▄▄▄▄▄▄██████▀▀ | LLBIT | ▀█ | THE #1 SOLANA CASINO | ████████████▄ ▀▀██████▀▀███ ██▄▄▀▀▄▄█████ █████████████ █████████████ ███▀█████████ ▀▄▄██████████ █████████████ █████████████ █████████████ █████████████ █████████████ ████████████▀ | ████████████▄ ▀▀▀▀▀▀▀██████ █████████████ ▄████████████ ██▄██████████ ████▄████████ █████████████ █░▀▀█████████ ▀▀███████████ █████▄███████ ████▀▄▀██████ ▄▄▄▄▄▄▄██████ ████████████▀ | ........5,000+........ GAMES ......INSTANT...... WITHDRAWALS | ..........HUGE.......... REWARDS ............VIP............ PROGRAM | . PLAY NOW |
|
|
|
CAlcaraz
Newbie
Offline
Activity: 30
Merit: 0
|
|
September 30, 2023, 08:19:49 PM |
|
Hi all. I was withdrawn my funds exactly a week later. And there was no answer from them
|
|
|
|
babygun
|
|
October 01, 2023, 12:11:33 AM |
|
Hi all. I was withdrawn my funds exactly a week later. And there was no answer from them
What does their support staff say, do you have some screenshots? I also needed to do KYC but that got quickly approved (in less than 24h) and after that almost all withdrawals were processed almost immediately! Edit: just saw the most recent screenshots you posted. I think the only thing you can do is to wait, I know nobody likes to wait, but you will receive your money.
|
|
|
|
lienfaye
|
|
October 01, 2023, 01:22:39 AM |
|
Hi all. I was withdrawn my funds exactly a week later. And there was no answer from them
Be patient. This might be frustrating on your side but that's what you can do now. If everything is settled for sure you'll get your money. They just need time to verify and get an update on their compliance team (as what they told you on your conversation with them). I'm a long time gambler of Duelbits so I can attest that they're trustworthy. Thus be patient and I hope your issue will get resolved.
|
|
|
|
Findingnemo
|
|
October 01, 2023, 07:11:46 AM |
|
Hi all. I was withdrawn my funds exactly a week later. And there was no answer from them
It means your KYC documents were accepted and now you have access to the withdrawal tab, sorry that you waited too long which is unfortunate for anyone to happen but it could happen cause they might be swamped with a lot of support tickets so the queue was longer than a usual or something else. When you are stuck with such a condition don't keep sending the request which will make things more complicated than they are.
|
| Duelbits | ██ ██ ██ ██ ██ ██ ██ ██ ██ ██ ██ ██ ██ | | TRY OUR UNIQUE GAMES! ◥ DICE ◥ MINES ◥ PLINKO ◥ DUEL POKER ◥ DICE DUELS | | | | █▀▀ █ █ █ █ █ █ █ █ █ █ █ █▄▄ | ███ ▀▀▀ ███ ▀▀▀ ███ ▀▀▀ ███ ▀▀▀ ███ ▀▀▀ ███ ▀▀▀ | ███ ▀▀▀ ███ ▀▀▀ ███ ▀▀▀ ███ ▀▀▀ ███ ▀▀▀ ███ ▀▀▀ | ███ ▀▀▀ ███ ▀▀▀ ███ ▀▀▀ ███ ▀▀▀ ███ ▀▀▀ ███ ▀▀▀ | ███ ▀▀▀ ███ ▀▀▀ ███ ▀▀▀ ███ ▀▀▀ ███ ▀▀▀ ███ ▀▀▀ | ███ ▀▀▀ ███ ▀▀▀ ███ ▀▀▀ ███ ▀▀▀ ███ ▀▀▀ ███ ▀▀▀ | | ▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀ KENONEW ▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄ | ▀▀█ █ █ █ █ █ █ █ █ █ █ █ ▄▄█ | | 10,000x MULTIPLIER | | ██ ██ ██ ██ ██ ██ ██ ██ ██ ██ ██ ██ ██ | | ██ ██ ██ ██ ██ ██ ██ ██ ██ ██ ██ ██ ██ |
[/tabl
|
|
|
so98nn
|
|
October 01, 2023, 09:15:48 AM |
|
Hi all. I was withdrawn my funds exactly a week later. And there was no answer from them
What does their support staff say, do you have some screenshots? I also needed to do KYC but that got quickly approved (in less than 24h) and after that almost all withdrawals were processed almost immediately! Edit: just saw the most recent screenshots you posted. I think the only thing you can do is to wait, I know nobody likes to wait, but you will receive your money. I am not sure how this happens to some users but for me it’s really instant if not it would take just few hours depending on the network congestion and stuff like that. I have started to understand the pattern here now. Most of the users who are complaining must be doing something wrong in terms of account creation, verification or might be using VPN or something illegal activity that makes their account suspicious and thus they end up in locked up situation such as this one. I hardly think Duelbits has shortfall of funds and that’s why they are not paying some random users instantly. It’s matter of security for sure. For as long as Duelbits has enough user base and money back I don’t think they have to halt someone’s payment for no reason. Hope so the said user gets there soon.
|
|
|
|
Taskford
|
|
October 01, 2023, 09:38:33 AM |
|
Hi all. I was withdrawn my funds exactly a week later. And there was no answer from them
Be patient. This might be frustrating on your side but that's what you can do now. If everything is settled for sure you'll get your money. They just need time to verify and get an update on their compliance team (as what they told you on your conversation with them). I'm a long time gambler of Duelbits so I can attest that they're trustworthy. Thus be patient and I hope your issue will get resolved. I don't know if support works on weekends so my this add some delays on fixing up these issue so best to extend his patience since for sure this issue will be solved by their management soon. We know its frustrating but this scenarios happen sometimes that's why we need be cooperative once they have something to ask regarding on this case so that it can help them solve the issue more faster. Also duelbits is reputable casino so we don't need to worry about if issues occur since for sure they can help their gamblers solve those issues they are facing. For now maybe try to ask some updates on weekdays since for sure they working and can solve those pending issues that occur to their site.
|
| . .Duelbits. | │ | | │ | ▄▄█▄▄░░▄▄█▄▄░░▄▄█▄▄ ███░░░░███░░░░███ ▀░░░▀░░▀░░░▀░░▀░░░▀ ▄░░░░░░░░░░░░ ▀██████████ ░░░░░███░░░░▀ ░░█░░░███▄█░░░█ ░░██▌░░███░▀░░██▌ ░█░██░░███░░░█░██ ░█▀▀▀█▌░███░░█▀▀▀█▌ ▄█▄░░░██▄███▄█▄░░▄██▄ ▄███▄ ░░░░▀██▄▀ | . REGIONAL SPONSOR | | ███▀██▀███▀█▀▀▀▀██▀▀▀██ ██░▀░██░█░███░▀██░███▄█ █▄███▄██▄████▄████▄▄▄██ ██▀ ▀███▀▀░▀██▀▀▀██████ ███▄███░▄▀██████▀█▀█▀▀█ ████▀▀██▄▀█████▄█▀███▄█ ███▄▄▄████████▄█▄▀█████ ███▀▀▀████████████▄▀███ ███▄░▄█▀▀▀██████▀▀▀▄███ ███████▄██▄▌████▀▀█████ ▀██▄███▀██▄█▄▄▄██▄████▀ ▀▀██████████▄▄███▀▀ ▀▀▀▀█▀▀▀▀ | . EUROPEAN BETTING PARTNER | |
|
|
|
rafaloko
Jr. Member
Offline
Activity: 35
Merit: 1
|
|
October 01, 2023, 01:19:34 PM |
|
Hey guys sup.. has anyone here already received reward from "Aprentices Tournament: week 1 - fishermen's guild"?? I am asking because i finished into 2th spot from leadearboard (reward 800$) and still didn't receive nothing after 1 week...
|
|
|
|
Beparanf
|
|
October 01, 2023, 01:34:15 PM |
|
Hey guys sup.. has anyone here already received reward from "Aprentices Tournament: week 1 - fishermen's guild"?? I am asking because i finished into 2th spot from leadearboard (reward 800$) and still didn't receive nothing after 1 week...
Use the support since most of the user here doesn’t participate on the tournament because it’s for high roller. Customer support of Duelbits will surely give you an answer to your issue. I remember seeing someone reported this kind of issue before but on different tournament. Support help the user to receive the reward but it takes time. Btw does the ToS of the tournament doesn’t indicate the distribution date?
|
|
|
|
rafaloko
Jr. Member
Offline
Activity: 35
Merit: 1
|
|
October 01, 2023, 01:49:38 PM |
|
Hey guys sup.. has anyone here already received reward from "Aprentices Tournament: week 1 - fishermen's guild"?? I am asking because i finished into 2th spot from leadearboard (reward 800$) and still didn't receive nothing after 1 week...
Use the support since most of the user here doesn’t participate on the tournament because it’s for high roller. Customer support of Duelbits will surely give you an answer to your issue. I remember seeing someone reported this kind of issue before but on different tournament. Support help the user to receive the reward but it takes time. Btw does the ToS of the tournament doesn’t indicate the distribution date? It said on tournament ToS 72h after it ends..but i asked support 2 days ago and go this answer: "Unfortunately, we are yet to receive the list of eligible winners from the provider. As soon as this is provided, payout will be made to all eligible winners" Well, no problem after all, just wait.. but today i asked again in support and got another very different answer: " Dear customer, as our Management team mentioned, you have been disqualified from the Tournament due to the promotion abuse. This decision is irreversible. Have a wonderful day." I really dont know what happened. This tournament specifically was about highest multiplier in a single spin so what kind of abuse are they talking about?? To be honest ive lost cash trying to get 2th spot in leaderboard and then got this arbitrary answer. Considering i did nothing wrong here and got this kinda of aswer i feel kinda "scammed".. I've been using duelbits for almost 2 years, have KYCed, always participating on those slots tournaments and no problem until then. If someone can help solve me this issue would be great..and if ncessary i have proof i was at second place when tournament ended.
|
|
|
|
|