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Author Topic: [ANN] Whirlwind.money | ⚡No Fee⚡ | Ultimate Privacy | Anonymity Mining 12% APR🔥  (Read 12443 times)
whirlwindmoney (OP)
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May 09, 2023, 03:40:44 PM
 #161

A whole variety of wide ranging questions have been put forward in this threads and full credit to you for addressing (or trying to) each of those questions and comments. Since you mentioned it, how long will it approximately take before the process and be used by end users?
We don't want to give a deadline for the implementation of zk-SNARKs until the business model proves to be viable. With or without zk-SNARKs the privacy you're getting is the same assuming we do not store any logs, so probably that's not the reason why we don't have that much volume yet. As soon as we see more volume passing through the platform (even 10-20 deposits a day on average is enough to show that demand exists) we will start the implementation and give a deadline, but from that moment it won't take longer than a few weeks at most.

If we missed any question or you feel like any of our responses weren't clear enough please quote them and we will address the matter again, this is very important. The sooner people truly understand how Whirlwind works the better it is for everyone. We are aware it seems like we're biased when we are comparing Whirlwind to other solutions, but we have the facts on our side so we believe it's just a matter of time until everyone or at least the vast majority come to the same conclusion.

Also it's important to note that we would be more than happy to give credit where it's due in case any of our statements are wrong. Everything we say and do is based on math so the probability of us being fundamentally wrong is close to 0 but still, if you think otherwise come forward and let's have a discussion.

Posting this illustration again for those that didn't see it yet, it should make it easier to understand how Whirlwind works:
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May 10, 2023, 05:40:30 PM
 #162

If we missed any question or you feel like any of our responses weren't clear enough please quote them and we will address the matter again, this is very important. The sooner people truly understand how Whirlwind works the better it is for everyone. We are aware it seems like we're biased when we are comparing Whirlwind to other solutions, but we have the facts on our side so we believe it's just a matter of time until everyone or at least the vast majority come to the same conclusion.
One from me:

For the first time, I'm trying to withdraw bitcoin from signature campaign payout paid to my public address at whirlwind.money. This may be unusual in that I have to leave some sat in the mixer after withdrawal ($11 at current prices), but that's not the main problem because I also have to get used to how it works. I just want to know about the estimated withdrawal time in case I use 0 hours when making a withdrawal?

If you've answered this in a previous question, then sorry as I may have missed it.

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May 10, 2023, 05:54:17 PM
Merited by imamusma (1)
 #163

One from me:

For the first time, I'm trying to withdraw bitcoin from signature campaign payout paid to my public address at whirlwind.money. This may be unusual in that I have to leave some sat in the mixer after withdrawal ($11 at current prices), but that's not the main problem because I also have to get used to how it works. I just want to know about the estimated withdrawal time in case I use 0 hours when making a withdrawal?

If you've answered this in a previous question, then sorry as I may have missed it.
All withdraws are sent at :00 every hour, so if you select a 0 hours delay you will receive your funds when the hour changes. If you initiated it at :55 you have to wait 5 minutes, if you did it at :32 you have to wait 28 minutes.

You can withdraw your $11 left on the Note balance at any time either by waiting until next week's signature campaign pay or by making a new deposit to a new Note to get over the 0.001BTC minimum withdraw threshold. For example if you have 0.00046BTC left on your current Note A, you would need to deposit another 0.00154BTC (0.001 is the minimum deposit, otherwise 0.00054BTC would be enough in this case) to a new Note B and use the Pay to Note feature to consolidate the balances (send from either Note A to Note B or Note B to Note A, it's the same thing) into a 0.002BTC balance which you can withdraw whenever you want.
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May 10, 2023, 09:23:50 PM
 #164

I got another question after receiving my first payment to my note today and looking forward to receiving the anonymity mining rewards.

Is there some sort of withdrawal/deposit history for my note or could that be a possible feature?

If I give multiple people my deposit address for my note, I would have no way of telling how much bitcoin each of them sent me or am I missing something here?
Would that be a privacy concern?
Right now it would also be great to see how many rewards from the 12%APR come in every day.
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May 11, 2023, 01:04:12 AM
 #165

I got another question after receiving my first payment to my note today and looking forward to receiving the anonymity mining rewards.

Is there some sort of withdrawal/deposit history for my note or could that be a possible feature?

If I give multiple people my deposit address for my note, I would have no way of telling how much bitcoin each of them sent me or am I missing something here?
Would that be a privacy concern?
Right now it would also be great to see how many rewards from the 12%APR come in every day.
There is no transaction history because we do not store any information besides the entire Note balance so we can't show you something we do not have

After starting the Anonymity Mining thread we will post there the amount of rewards distributed daily and the time it was done so you can calculate how much you received without having to check your Note on the website every day.

We had an idea and asked for opinions about it in the other thread, it may be a decent solution for the inconvenience you mentioned. I'll quote the messages below:

We could also provide a Letter of Guarantee to the receiver which would be downloadable from the 'Dashboard' page for the first x hours after the transaction. Do you think this would be useful in any way?
I don't get what it would do. Say Bob sends Alice money to a Note. Bob gets a LoG to prove it, and Alice withdraws her money to her on-chain Bitcoin address. What would Alice need a LoG for?
Not much, that's why we didn't implement it already. We thought maybe if you are a business accepting payments through Whirlwind you'd want to have a history of payments received without the sender himself having to send you the LoG. If people will ask for it in the future we will implement it.
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May 11, 2023, 07:14:43 AM
 #166

I'm also concerned about withdrawals. I made a withdrawal to my wallet address after receiving my first payment on the Whirlwind platform, but I have yet to receive my Bitcoin. I chose a time interval of 0 hours, but it is now more than 24 hours.

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May 11, 2023, 09:07:25 AM
 #167

I'm also concerned about withdrawals. I made a withdrawal to my wallet address after receiving my first payment on the Whirlwind platform, but I have yet to receive my Bitcoin. I chose a time interval of 0 hours, but it is now more than 24 hours.
You should have received your Bitcoin yesterday, if the transaction wasn't broadcasted there is an issue somewhere and I suggest you send your LoG through email so we can check. A lot of withdraws went through since then and we just checked everything and it seems to be working properly, so what we assume is a lot more likely to have happened is your transaction was broadcasted but it wasn't confirmed yet. In that case you need to wait for it to be confirmed or simply spend the UTXO with a higher fee.
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May 11, 2023, 10:56:09 AM
 #168

I'm also concerned about withdrawals. I made a withdrawal to my wallet address after receiving my first payment on the Whirlwind platform, but I have yet to receive my Bitcoin. I chose a time interval of 0 hours, but it is now more than 24 hours.
You should have received your Bitcoin yesterday, if the transaction wasn't broadcasted there is an issue somewhere and I suggest you send your LoG through email so we can check. A lot of withdraws went through since then and we just checked everything and it seems to be working properly, so what we assume is a lot more likely to have happened is your transaction was broadcasted but it wasn't confirmed yet. In that case you need to wait for it to be confirmed or simply spend the UTXO with a higher fee.
The BTC has landed in my wallet, thanks for your concern, but I don't know why the transaction take this long before confirmation.
Is it because I decided to send it to an exchange wallet in order to avoid the network congestion then?

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May 11, 2023, 11:53:40 AM
 #169

The BTC has landed in my wallet, thanks for your concern, but I don't know why the transaction take this long before confirmation.
Is it because I decided to send it to an exchange wallet in order to avoid the network congestion then?
All good, the transaction was broadcasted since yesterday but probably network fees increased before it was confirmed and only came back down today, that's why it took longer to reach your exchange wallet.

Next time I suggest you look the withdraw address up in an explorer to check yourself if the transaction was broadcasted or not.

We also highly recommended that you first withdraw from Whirlwind to one of your own addresses and only afterwards send where you want to. This way even if the withdraw from our multi-sig gets stuck like it happened this time you can still spend the UTXO with a higher fee and that will confirm the transaction faster.
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May 12, 2023, 04:01:50 PM
Merited by LoyceV (4), LeGaulois (3), dkbit98 (2)
 #170

We received an unfortunate support inquiry and after discussing with the user in question we asked for his permission to post on bitcointalk and let the community decide how this matter should be resolved. He agreed as long as we do not reveal his transaction so here we are.

We are posting this in the ANN thread because we can't stress enough how important it is to find a general consensus on what should happen in this situation since it could have long-lasting implications for the future and we want to treat everyone fairly and show full transparency.

We will respect the community's decision, whatever it will be. To be clear we are not accusing anyone of ill intentions, we will lay out the facts and we kindly ask everyone to voice out their opinion.

The user contacted us and this is the information given to us:
1. He didn't save the Note Private Key
2. He didn't save the Note Public Address
3. He didn't save the Letter of Guarantee
4. He doesen't remember the exact donation % used
5. He can sign a message from the address used to deposit on Whirlwind



From our point of view the situation looks like this:
The user signing a message from the deposit address is definitely helpful, but that by itself doesen't prove anything other than the fact that indeed he made a deposit

As said before our databases (backend + 3 signers) only hold the Notes Public Addresses and their respective balances. We do not store any timestamps, information about deposits/pay to note/withdraws. We used this approach to keep Notes private even if a database breach happens at some point.

In this specific situation this is a huge problem because we ourselves have no way of linking a deposit to a Note, so unless we receive the Letter of Guarantee it's just a guessing game at best and we need to trust the user's word as we have nothing else to work with. We also have no way of verifying if the Note balance was partially or completely spent already because we do not know which one it is.

We checked the databases and there is more than 1 Note with a very similar balance, we calculated using what the user recalled was his donation % used and the numbers do not match exactly. This indicates that either he doesen't remember the % correctly or we are lied to, again there is no way for us to verify. In fact another possibility is that he spent his Note already, and none of the ones we see in the database are his.

The system is built in such a way that our manual intervention shouldn't ever be needed unless the user himself makes a mistake. Considering that at some point we will decentralize the service and there will be more signers manual intervention will only become harder to do so we need to agree on some sort of 'standard procedure'. It's important to mention that if the user ever finds his private key he will be able to withdraw without issues, the funds will remain on the multi-sig. (provided we don't identify the Note, delete it from the database and do a manual refund)

For us this is a lose-lose situation no matter what we choose to do since 'solving' it in any way would imply that we are not abiding by our own rules which are clearly states everywhere.(save your private key or you lose access to your funds, and in order to contact support you need to provide the LoG).

We have the following options, if anyone sees a better solution please let us know:
1. Refund him from our reserve and risk setting a dangerous precedent while also risking taking the hit ourselves in case we were lied to. (The Note would remain valid because we wouldn't know which one to delete)

2. Temporarily disable all Notes with similar balances and wait for the other Note holders to contact us to reenable them. If after some time 1 Note remains unchanged and we didn't receive any inquiries about it we would assume it belongs to this users and refund him. We would still risk taking the hit ourselves because the remaining Note holder may just not pay attention to the situation and not inquire about it only until after we've refunded. This is another dangerous precedent which we would like to avoid at all costs.

3. Treat Whirlwind as a network and respect the rules, in this case we will not be able to help in any way and the user would lose access to his funds assuming it's true that indeed he lost the private key



Regardless of what the outcome will be this should serve as an important lesson for everyone to never deposit before making sure you saved your Note Private Key. If you have access to it you won't encounter any issues.

Looking forward to your opinions.
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May 12, 2023, 04:27:59 PM
 #171

Quote
1. He didn't save the Note Private Key
2. He didn't save the Note Public Address
3. He didn't save the Letter of Guarantee
4. He doesen't remember the exact donation % used


Lazy at best.... Sorry but it's more or less the truth. Who is going to use a mixer without doing the basics?

Refunding from your pocket is nothing more than opening the doors to more abuses

Quote
Temporarily disable all Notes with similar balances and wait for the other Note holders to contact us to reenable them

It is not up to other people to suffer the damage created by strangers. They have nothing to do with it and they shouldn't be affected

What about to say to the user that it was his responsability to save PA, PK, LoG?...
Sometimes, we make mistakes, it happens during our whole life, but we learn from it

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May 12, 2023, 04:29:13 PM
 #172

We have the following options, if anyone sees a better solution please let us know:
1. Refund him from our reserve and risk setting a dangerous precedent while also risking taking the hit ourselves in case we were lied to. (The Note would remain valid because we wouldn't know which one to delete)

Yes, if you do this, it would really be a precedent and you risk an increase in the number of similar cases. You are literally opening a bug for potential fraudsters. I don't think it should be done, because the rules are clear and everyone should take care of their money.
Certainly, additional attention should be paid to how clearly the essentiality is emphasized to the users to save Note Private Key and Letter of Guarantee.

2. Temporarily disable all Notes with similar balances and wait for the other Note holders to contact us to reenable them. If after some time 1 Note remains unchanged and we didn't receive any inquiries about it we would assume it belongs to this users and refund him. We would still risk taking the hit ourselves because the remaining Note holder may just not pay attention to the situation and not inquire about it only until after we've refunded. This is another dangerous precedent which we would like to avoid at all costs.

This is also wrong because it will cause a lot of additional work for you, checks, apologizing to users, etc... All this can only negatively affect your reputation. Plus, I believe that not all of your users are necessarily active on Bitcointalk, so they are not necessarily familiar with this problem.

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3. Treat Whirlwind as a network and respect the rules, in this case we will not be able to help in any way and the user would lose access to his funds assuming it's true that indeed he lost the private key

I don't know what the amount is, but this is probably the only correct solution.

If you still insist on going out to meet the user, you should not hurry with the decision. I would do all possible analyses in detail, even if it took a long period of time.

Just my 67 sat, which is the current fee.

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Little Mouse
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May 12, 2023, 05:52:33 PM
 #173

Is it because I decided to send it to an exchange wallet in order to avoid the network congestion then?
Exactly because exchanges don't add BTC in your balance as long as they aren't confirmed.

3. Treat Whirlwind as a network and respect the rules, in this case we will not be able to help in any way and the user would lose access to his funds assuming it's true that indeed he lost the private key
I would probably have done this. You have no way to know whether he is speaking the truth and you can't identify whether he will abuse the note (he may be a liar). If you allow this, it's very possible that he is trying to scam you. You will never know whether he is a liar or not.
If the amount is too small, I would say give it back to him. If a big one, don't, and make sure you warn the people on the website that there's no chance of getting back any funds if they don't have certain information. As said above, it will create room for scamming you.

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imamusma
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May 12, 2023, 06:03:20 PM
 #174

Regardless of what the outcome will be this should serve as an important lesson for everyone to never deposit before making sure you saved your Note Private Key. If you have access to it you won't encounter any issues.

Looking forward to your opinions.
You are completely independent of all the decisions you have to make in solving customer problems. Every customer that comes claiming to have deposited a certain amount must be proven by valid evidence, if they can't do it, then what are you worried about?

I don't understand and probably disagree that some other people should be held responsible for other people's mistakes, so I don't think it's a good decision for you to consider in that customer problem solving process. Regardless of whether you have good intentions for every customer who complains, but I think every customer should and must comply with all the rules and how your service works.

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May 12, 2023, 06:21:05 PM
Last edit: May 12, 2023, 10:19:44 PM by JollyGood
Merited by LeGaulois (3)
 #175

If what the member has stated is true, I think this has to be seen as a very harsh lesson for them to have learned. In the end, if you end up paying twice for the same weekly signature payment then it will mean others can follow suit and claim the same thing. The best thing for the member to do would be to accept their loss and move on.

If they are promoting a service they should at least understand how it functions.

You have not done anything to contribute to his loss therefore you should not be making any subsequent payment to him to cover his losses. After all, there is absolutely no way to know whether he is telling the truth or not and if that could be ascertained beyond doubt, you should not be paying signature campaign participants to cover the losses they incurred because of either their negligence or lack of understanding about the service they chose to promote.

Regardless of what the outcome will be this should serve as an important lesson for everyone to never deposit before making sure you saved your Note Private Key. If you have access to it you won't encounter any issues.

Looking forward to your opinions.

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o_e_l_e_o
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May 12, 2023, 07:21:33 PM
 #176

In this specific situation this is a huge problem because we ourselves have no way of linking a deposit to a Note, so unless we receive the Letter of Guarantee it's just a guessing game at best and we need to trust the user's word as we have nothing else to work with. We also have no way of verifying if the Note balance was partially or completely spent already because we do not know which one it is.
If you set a precedent by refunding this, and are expected to refund all future similar scenarios, then either you will go bankrupt or have to break that precedent when someone takes advantage of this and repeatedly claims to still own a funded note which they have actually already spent. Better to not set the precedent at all, I would have thought.

We checked the databases and there is more than 1 Note with a very similar balance, we calculated using what the user recalled was his donation % used and the numbers do not match exactly.
Even if someone can tell you the exact balance on a note, this doesn't solve the situation. I could fund a note of 0.1 BTC, claim I lost the private key, have you refund me that amount, and then contact you again pretending to be a different person and the real owner of that note with a letter of guarantee to prove it.

2. Temporarily disable all Notes with similar balances and wait for the other Note holders to contact us to reenable them. If after some time 1 Note remains unchanged and we didn't receive any inquiries about it we would assume it belongs to this users and refund him. We would still risk taking the hit ourselves because the remaining Note holder may just not pay attention to the situation and not inquire about it only until after we've refunded. This is another dangerous precedent which we would like to avoid at all costs.
If you were to go down this route, then rather than disable the other notes why not just wait and see what happens to them? Presumably the owners would notice they are disabled and contact you when they attempted to spend them - either way you will know they are not the note belonging to this user.

In any other wallet or service if you do not save your seed phrase or private keys, then your coins are irretrievably lost. I personally wouldn't expect Whirlwind to be any different.

Although there is obviously no way to guarantee that a user has actually saved the private key or letter of guarantee, perhaps you could not display the deposit address until the download LoG button has at least been clicked?
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May 12, 2023, 07:35:46 PM
 #177

In this specific situation this is a huge problem because we ourselves have no way of linking a deposit to a Note, so unless we receive the Letter of Guarantee it's just a guessing game at best and we need to trust the user's word as we have nothing else to work with. We also have no way of verifying if the Note balance was partially or completely spent already because we do not know which one it is.
If you set a precedent by refunding this, and are expected to refund all future similar scenarios, then either you will go bankrupt or have to break that precedent when someone takes advantage of this and repeatedly claims to still own a funded note which they have actually already spent. Better to not set the precedent at all, I would have thought.
whirlwind.money has an FAQ page that actually can solves this problem. So I think whirlwind should just stick to the TOS they have and not take any responsibility for user errors. Even if whirlwind doesn't return the user's claimed funds, then I don't think whirlwind can be considered as stealing it from the user.

These two excerpts from the faq page would really solve the problem of the user in question.

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How can I send or receive Bitcoin instantly, anonymously and for free?
To send:
Go on the Dashboard page, enter your Note Private Key and select “Pay”.
Ask the receiver to send you his Note Public Address and use it to send him Bitcoin from your own Note balance.

To receive:
Send your own Note Public Address to the sender and wait for his transfer.

IMPORTANT!
Make sure you store your Note Private Key properly, support can't help if you lose it.
DO NOT share the Private Key with anyone, you will most likely lose your funds. To receive payments you only need to share the Note Public Address.

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What is a Guarantee Letter and should I save it?
Whirlwind signs a Guarantee Letter for every action made on the platform, this includes deposits, withdrawals and transfers between Notes. We strongly recommend saving all Guarantee Letters, they are proof that an action really happened and can be used by you later on for different reasons ranging from Whirlwind support enquiries to compliance issues.

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May 12, 2023, 09:36:03 PM
 #178

I can only echo the general sentiment from the users above me. This is a user error and regardless of the amount they'll have to chalk it up to a harsh lesson. Everything works as intended and should remain as such and therefore if the user didn't heed any of the warnings I don't see any reason why you should interfere. Tough, perhaps, but any other outcome of this would be even more detrimental to the service as a whole.

So if there's a vote, I'm obviously going with "3".

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May 12, 2023, 10:02:15 PM
 #179

I would go with #3 aswell.

You could deactivate all possible notes and wait for the users to complain until you get it sorted out but even then you could never be 100% sure that you deactivated the correct note.

However you could maybe judge by the reputation the player has on the forum and the amount in question to make a decision.

Choosing #3 would probably still be best for your integrity.
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May 12, 2023, 10:16:45 PM
 #180

Also agree with option #3. Even if this user is telling the truth (and he probably is), since this has been publicly discussed, if you refund this note just on his 'word,' you'll have 10 people trying to make a scam out of this tomorrow. This one user probably has good intentions, but the system needs to be set up in a way that protects the business, which in turn protects us all. 
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