[ANN] Whirlwind.money | ⚡No Fee⚡ | Ultimate Privacy | Anonymity Mining 12% APR🔥

[JollyGood]

Well, as far as customer services of any brand or company is concerned, they should send out an acknowledgement email, I think that was already mentioned by more than one member but Whirlwind have explained why they did not send you by email before.

It is possible there may be some sympathy towards you by some members but you are flooding the thread with your issue. Kindly stop flooding this thread and instead have some patience in allowing Whirlwind to deal with the problem you find yourself in. Now you have signed a message using the associated address they will contact you based on that new information.

If you feel the need to express your concerns regarding what you deem to be the lack of customer services you have received from Whirlwind, please refrain from flooding this thread.

I definitely deserve to be refunded, or my support messages replied at the very least @ jollygood

[1714471983]

1714471983

[1714471983]

1714471983

[stormbounty]

Well, as far as customer services of any brand or company is concerned, they should send out an acknowledgement email, I think that was already mentioned by more than one member but Whirlwind have explained why they did not send you an email before.

It is possible there may be some sympathy towards you by some members but you are flooding the thread with your issue. Kindly stop flooding this thread and instead have some patience in allowing Whirlwind to deal with the problem you find yourself in. Now you have signed a message using the associated address they will contact you based on that new information.

If you feel the need to express your concerns regarding what you deem to be the lack of customer services you have received from Whirlwind, please refrain from flooding this thread.

I definitely deserve to be refunded, or my support messages replied at the very least @ jollygood

Can you all please just refund me, my personal safety/health is really really on the line, and i'm sorry but i'll chose flooding the thread over being harmed, its been 8 days

[JollyGood]

Can you all please just refund me, my personal safety/health is really really on the line, and i'm sorry but i'll chose flooding the thread over being harmed, its been 8 days

First of all, let it be repeated that this is a self-inflicted problem which you created. You created all this mess for yourself because you were incompetent when you mixed your funds.

Your incompetence when you closed the wrong tabs on your browsers have made this process extremely difficult for Whirlwind to deal with because they probably do not want to set a precedent for others to follow especially if in future other Letters of Guarantees could be presented showing/claiming ownership for a transaction they already manually put through on the basis of customers claiming they lost their private keys.

Today could have been the 100th day since you created the problem for yourself by opening multiple browsers with multiple tabs before getting mixed-up when you copy/pasted and closed the wrong tabs. From the perspective of Whirlwind and probably most members here it is irrelevant how many days passed by since your self-made problems. You made a mistake and you were liable for your error and based on your error Whirlwind are not liable to refund you.

Having said that, around 3 days ago you managed to sign an address which was used to send funds to Whirlwind from. Still, maybe they will make an exception in this case even though they are under no obligation to do so because you lost your private key of your own volition.

~snip~

Also just to note: even though there's no point in doing that the $40k DAI are still in escrow with minerjones and the last time we interacted with him is in this thread when we asked him to announce publicly 7 days in advance when we request our funds back. If you believe you were scammed and we are not being fair to you (and the community as well if they come to the conclusion that you shouldn't be refunded) we suggest you message him yourself and if you're in the right we're sure you will get your funds from him.

Whirlwind even offered you the opportunity to go directly to the escrow holding $40,000 (belonging to Whirlwind) if you feel you are being treated unfairly. Have you contacted minerjones to raise a complaint or will you wait for Whirlwind to come to a decision?

[stormbounty]

Can you all please just refund me, my personal safety/health is really really on the line, and i'm sorry but i'll chose flooding the thread over being harmed, its been 8 days

First of all, let it be repeated that this is a self-inflicted problem which you created. You created all this mess for yourself because you were incompetent when you mixed your funds.

Your incompetence when you closed the wrong tabs on your browsers have made this process extremely difficult for Whirlwind to deal with because they probably do not want to set a precedent for others to follow especially if in future other Letters of Guarantees could be presented showing/claiming ownership for a transaction they already manually put through on the basis of customers claiming they lost their private keys.

Today could have been the 100th day since you created the problem for yourself by opening multiple browsers with multiple tabs before getting mixed-up when you copy/pasted and closed the wrong tabs. From the perspective of Whirlwind and probably most members here it is irrelevant how many days passed by since your self-made problems. You made a mistake and you were liable for your error and based on your error Whirlwind are not liable to refund you.

Having said that, around 3 days ago you managed to sign an address which was used to send funds to Whirlwind from. Still, maybe they will make an exception in this case even though they are under no obligation to do so because you lost your private key of your own volition.

~snip~

Also just to note: even though there's no point in doing that the $40k DAI are still in escrow with minerjones and the last time we interacted with him is in this thread when we asked him to announce publicly 7 days in advance when we request our funds back. If you believe you were scammed and we are not being fair to you (and the community as well if they come to the conclusion that you shouldn't be refunded) we suggest you message him yourself and if you're in the right we're sure you will get your funds from him.

Whirlwind even offered you the opportunity to go directly to the escrow holding $40,000 (belonging to Whirlwind) if you feel you are being treated unfairly. Have you contacted minerjones to raise a complaint or will you wait for Whirlwind to come to a decision?

They had hosting issues, Whirlwind clearnet had hosting issues, which was why i bothered to use onion instead yes it was largely my incompetence, but their terrible UX contributed, and zero support. I watched the deposit come in but couldnt withdraw.

[JollyGood]

~snip~

Also just to note: even though there's no point in doing that the $40k DAI are still in escrow with minerjones and the last time we interacted with him is in this thread when we asked him to announce publicly 7 days in advance when we request our funds back. If you believe you were scammed and we are not being fair to you (and the community as well if they come to the conclusion that you shouldn't be refunded) we suggest you message him yourself and if you're in the right we're sure you will get your funds from him.

stormbounty apart from posting here with impeccable regularity not always addressing questions put to you, try to answer this one:

Apart from posting here do you have any other plans related to your funds not being accessible because you lost your private key? For example, will you be contacting minerjones as Whirlwind suggested? The option is available for you in order to ask him to reimburse you if he concludes you were correct in your assumption about being scammed by Whirlwind.

[stormbounty]

Jollygood you have been replying in very bad faith.

I initially called out whirlwind as a scam because I couldn't rationalise the way they they ignored my very polite support request, members of the forum vouched for it and asked I delete the scam accusation and I did.

Now I just think its a new service with horrible customer support and has bad UX by design to facilitate user funds being trapped and also engagement farming. I will DM Mr, Minerjones

Which other question did I not answer, the minerjones part is not a question by the way, i am surprised you think its a question and i am the one who lives in a society where english is the third language.

~snip~

Also just to note: even though there's no point in doing that the $40k DAI are still in escrow with minerjones and the last time we interacted with him is in this thread when we asked him to announce publicly 7 days in advance when we request our funds back. If you believe you were scammed and we are not being fair to you (and the community as well if they come to the conclusion that you shouldn't be refunded) we suggest you message him yourself and if you're in the right we're sure you will get your funds from him.

stormbounty apart from posting here with impeccable regularity not always addressing questions put to you, try to answer this one:

Apart from posting here do you have any other plans related to your funds not being accessible because you lost your private key? For example, will you be contacting minerjones as Whirlwind suggested? The option is available for you in order to ask him to reimburse you if he concludes you were correct in your assumption about being scammed by Whirlwind.

[TryNinja]

Now I just think its a new service with horrible customer support and has bad UX by design to facilitate user funds being trapped and also engagement farming. I will DM Mr, Minerjones

Just to be clear to the public: this is just false.

Every different browser or device will give you a new session - this should be obvious. You can't expect a session you created on Chrome to be the same over a different browser (Tor) AND a different domain (.onion). It's definitely *NOT* bad UX or design; it's basic website functioning.

JollyGood is being very reasonable with his replies, you're the one calling your - 100% - own mistakes a "design to facilitate user funds being trapped" a.k.a scamming.

At this point I think you got all the answers you need. Didn't save the private key (as warned on the page) = your mistake = whirlwind is NOT obligated to refund you, nor I think minerjones will (I can be wrong, though). Don't be surprise and don't call that scammy if it's the end result.

[stormbounty]

Now I just think its a new service with horrible customer support and has bad UX by design to facilitate user funds being trapped and also engagement farming. I will DM Mr, Minerjones

Just to be clear to the public: this is just false.

Every different browser or device will give you a new session - this should be obvious. You can't expect a session you created on Chrome to be the same over a different browser (Tor) AND a different domain (.onion). It's definitely *NOT* bad UX or design; it's basic website functioning.

JollyGood is being very reasonable with his replies, you're the one calling your - 100% - own mistakes a "design to facilitate user funds being trapped" a.k.a scamming.

At this point I think you got all the answers you need. Didn't save the private key (as warned on the page) = your mistake = whirlwind is NOT obligated to refund you, nor I think minerjones will (I can be wrong, though). Don't be surprise and don't call that scammy if it's the end result.

I used tor browser for both, I still have the two tabs open, even now

[TryNinja]

I used tor browser for both, I still have the tabs open, even now

I stand corrected. Different domain = different context/session/cookies, though. Still not bad UX or design.

[stormbounty]

The bad UX is that since i watched the deposit come in, I shouldnt have to start entering note key on a seperate page (chpmxr style), also the lack of checks to ensure you copied the right thing before proceeding to page 2 (standard practice in crypto pneumonic phrase style)

In hindsite I should have realised, but they looked soo similar, even started with same letters, so i stupidly assumed it was the same, also new domain doesnt always mean new session, for example fb.me and facebook.com same thing

Then totally ignoring my cry for help in my support email, up till now (Day 8!!)

Code:

Hi, I did not download private note key by mistake, I felt since i was still on page all will be ok,

Now deposit is confirmed and there is no where to withdraw, what do i do?

I am still on the page, I am scared to click back to get private note key


Sent with Proton Mail secure email.

I used tor browser for both, I still have the tabs open, even now

I stand corrected. Different domain = different context/session/cookies, though. Still not bad UX or design.

Very bad UX and customer support

I used tor browser for both, I still have the tabs open, even now

I stand corrected. Different domain = different context/session/cookies, though. Still not bad UX or design.

Sir Do you personally think I should be refunded?

I used tor browser for both, I still have the tabs open, even now

I stand corrected. Different domain = different context/session/cookies, though. Still not bad UX or design.

Sir Do you personally think I should be refunded?

[TryNinja]

Sir Do you personally think I should be refunded?

I can see a reason to go both ways, so I would probably go with the one that avoids setting a precedent (breaking the "no key = no coins" rule). After all, this is already the case if you generate a Bitcoin wallet and forget to save the private-key.

[stormbounty]

Sir Do you personally think I should be refunded?

I can see a reason to go both ways, so I would probably go with the one that avoids setting a precedent (breaking the "no key = no coins" rule). After all, this is already the case if you generate a Bitcoin wallet and forget to save the private-key.

The bitcoin blockchain never has hosting issues, the bitcoin block chain always verifies the correct pneumonic was saved.


This is what I mean when I say all of you signature campaign participants are (obviously) biased and replying in bad faith

[sam00]

This is what I mean when I say all of you signature campaign participants are (obviously) biased and replying in bad faith

Once again you are accusing us for being straight up with you, some even helping you signing a message and trying to help you understand the whole situation better.
In what way would we be biased towards you not receiving your funds? Since we, as a community, not as a signature holder, have been asked what should be done in such situations, we are trying to come up with the best decision for the service and the community. Just because that is not necessarily the best outcome for yourself, we are not "replying in bad faith" ...
The way you keep attacking the people trying to help you, really doesn't help your case.

For me the only valid argument you brought up is that you can't withdraw the coins even when leaving the browser tab open. I don't know if that is intended or not for a specific reason though.
Mixing up multiple sessions is not a valid argument. If I create two bitcoin wallets, mix them up and only save the key to the wrong wallet, that is also my fault.

[LoyceV]

The bad UX is that since i watched the deposit come in, I shouldnt have to start entering note key on a seperate page (chpmxr style), also the lack of checks to ensure you copied the right thing before proceeding to page 2 (standard practice in crypto pneumonic phrase style)

The page literally says:

Save this note someplace safe.
Losing this note means losing access to your deposited funds.

That's how crypto works, if you lose your keys, you lose your money. Try getting back your money from Tether after you've lost your private keys. Or from Binance's wrapped tokens. They'll all tell you it's not going to happen, despite being technically possible.

In hindsite I should have realised, but they looked soo similar, even started with same letters, so i stupidly assumed it was the same, also new domain doesnt always mean new session, for example fb.me and facebook.com same thing

I guess those rely on third party cookies. You don't want that for anything related to private keys.

This is what I mean when I say all of you signature campaign participants are (obviously) biased and replying in bad faith

Am I biased? People call me Switzerland for a reason.

[stormbounty]

The bad UX is that since i watched the deposit come in, I shouldnt have to start entering note key on a seperate page (chpmxr style), also the lack of checks to ensure you copied the right thing before proceeding to page 2 (standard practice in crypto pneumonic phrase style)

The page literally says:

Save this note someplace safe.
Losing this note means losing access to your deposited funds.

That's how crypto works, if you lose your keys, you lose your money. Try getting back your money from Tether after you've lost your private keys. Or from Binance's wrapped tokens. They'll all tell you it's not going to happen, despite being technically possible.

In hindsite I should have realised, but they looked soo similar, even started with same letters, so i stupidly assumed it was the same, also new domain doesnt always mean new session, for example fb.me and facebook.com same thing

I guess those rely on third party cookies. You don't want that for anything related to private keys.

This is what I mean when I say all of you signature campaign participants are (obviously) biased and replying in bad faith

Am I biased? People call me Switzerland for a reason.

IS the website made for devs? robots? or humans?  There is a captcha on the page so i guess it was made for humans.
There is a captcha, but there is no verification to make sure you copied the right thing (standard practice in crypto), humans make mistakes

Also why cant you just admit you were wrong about saying that 2 different domains cant share the same session... Why are you all so hell bent on stealing newbies money with plausible deniability

[BlackHatCoiner]

This is what I mean when I say all of you signature campaign participants are (obviously) biased and replying in bad faith

This old tune about signature campaign participants has to sometime stop. We're in no manner affiliated with Whirlwind other than with advertising. Just as a TV station is in no other manner affiliated with a Supermarket commercial it gets paid to broadcast. Read the terms we're agreeing and see yourself we aren't whirlwind's support department. Replying in this ANN thread is very optional.

There is a captcha, but there is no verification to make sure you copied the right thing (standard practice in crypto), humans make mistakes

Since when is copied-content verification a standard practice in crypto? If you copy an address / key / password / whatever, you're responsible to check you've copied the correct one.


Whirlwind is a brand new Bitcoin service. Messing with it and expecting to have your issue resolved within a few hours is unreasonable. You have clearly screwed things up, and the way to handle this is down to whirlwind's judgment.

[stormbounty]

This is what I mean when I say all of you signature campaign participants are (obviously) biased and replying in bad faith

This old tune about signature campaign participants has to sometime stop. We're in no manner affiliated with Whirlwind other than with advertising. Just as a TV station is in no other manner affiliated with a Supermarket commercial it gets paid to broadcast. Read the terms we're agreeing and see yourself we aren't whirlwind's support department. Replying in this ANN thread is very optional.

There is a captcha, but there is no verification to make sure you copied the right thing (standard practice in crypto), humans make mistakes

Since when is copied-content verification a standard practice in crypto? If you copy an address / key / password / whatever, you're responsible to check you've copied the correct one.

This is simply not true- We all know how Bitcoin phrases work, COME ON.  Well, just another biased signature campaign guy.


Whirlwind is a brand new Bitcoin service. Messing with it and expecting to have your issue resolved within a few hours is unreasonable. You have clearly screwed things up, and the way to handle this is down to whirlwind's judgment.

Few hours? lol This is day 9 and they havent replied my support email.

[JollyGood]

Jollygood you have been replying in very bad faith.

I am genuinely surprised you made that comment.

Few hours? lol This is day 9 and they havent replied my support email.

If the maths are correct around 4 days ago you signed a message to prove you have access to the private key of the address you sent them funds from but unfortunately that proof along with the Letter of Guarantee does not mean much in the context of you losing your private key.

I (along with other members) have already stated Whirlwind should have sent you an automated email to inform they have received your email and without much prompting they have stated they will do that in future therefore it seems they have chosen to ignore your emails. Also, after re-reading some posts it seems Whirlwind have given up on you as far back as 29th June 2023.

Like we said we will leave this situation for the community to decide, if people agree you should get refunded then you will, if they don't you won't. Simple as that, we are not planning to tarnish our reputation for anyone or any amount, much less for someone that can't accept responsibility for his own actions and falsely blames everything on someone else while believing he's entitled to special treatment all at the same time.

Going by this statement from them, I would advise you that as far as I am concerned you should not expect Whirlwind to give you any form of assistance because of your incompetence.

Whirlwind made it clear they would intervene and make a payment to you based on community consensus therefore I will offer my opinion by saying Whirlwind should not be making a payment to you because you lost your private key.

Other members can express their own opinions.

From our POV not replying to your emails is completely warranted because if we play by the rules you lose your private key - you lose access to your funds so there's no point to discuss anything. We understand that the communities position is that we should reply even in cases like this and we will do that from now on, but we still fail to see how that would help the user in question. Anyways we'll let the others do the judging and if they are on your side post the refund address here and we will send your funds there.

Whirlwind said around 4 days ago that they hold you responsible for your actions therefore there is nothing to discuss but they have taken onboard the advice of members and will respond to all emails regardless of the issue.

Also just to note: even though there's no point in doing that the $40k DAI are still in escrow with minerjones and the last time we interacted with him is in this thread when we asked him to announce publicly 7 days in advance when we request our funds back. If you believe you were scammed and we are not being fair to you (and the community as well if they come to the conclusion that you shouldn't be refunded) we suggest you message him yourself and if you're in the right we're sure you will get your funds from him.

You said in a previous reply you would contact minerjones. Have you presented your case to him?

[sam00]

Few hours? lol This is day 9 and they havent replied my support email.

As JollyGood said, they took the advice from the community and will reply in the future even if it's a mistake by the user.
In your case, they replied on this thread and left the decision to the community. Just because you keep sending more emails they shouldn't have to respond to every single one of them. They stated their position in this thread, since you've been commenting on here aswell so there is no need to reply to your mails as long as there hasn't been a final decision made.

[examplens]

IS the website made for devs? robots? or humans?  There is a captcha on the page so i guess it was made for humans.
There is a captcha, but there is no verification to make sure you copied the right thing (standard practice in crypto), humans make mistakes

Also why cant you just admit you were wrong about saying that 2 different domains cant share the same session... Why are you all so hell bent on stealing newbies money with plausible deniability

No website can provide you with security for what you do on your device. Likewise, you cannot blame others for your mistakes and demand that they bear responsibility.
For example, do you know about clipboard malware? How to lose your Bitcoins with CTRL-C CTRL-V

Like we said we will leave this situation for the community to decide, if people agree you should get refunded then you will, if they don't you won't. Simple as that, we are not planning to tarnish our reputation for anyone or any amount, much less for someone that can't accept responsibility for his own actions and falsely blames everything on someone else while believing he's entitled to special treatment all at the same time.

Going by this statement from them, I would advise you that as far as I am concerned you should not expect Whirlwind to give you any form of assistance because of your incompetence.

Whirlwind made it clear they would intervene and make a payment to you based on community consensus therefore I will offer my opinion by saying Whirlwind should not be making a payment to you because you lost your private key.

Completely wrong solution. Whirlwind is not a community service. It is centralized, there is an owner who invests money, who at some point will take the profit (only for himself, and any campaign is just a marketing expense). It should also take responsibility for management and decision-making.
Transferring a "controversial" decision to the community is actually running away from responsibility, which is not a good way of running a business.

Few hours? lol This is day 9 and they havent replied my support email.

As JollyGood said, they took the advice from the community and will reply in the future even if it's a mistake by the user.

Ignoring and avoiding giving an answer is also a very bad approach. Obviously, in this case, stormbounty wants a direct answer from the service itself, not from the members of the forum.
Information is very important, even negative information is still information and users can plan the next steps based on it. This is how the drama drags on indefinitely and it seems that it can last for months.