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Author Topic: Anonibet Official Thread - Gold Member of Bitcoin Foundation  (Read 195833 times)
PerfectlyFrank
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January 05, 2015, 04:47:13 PM
 #1461

Has anyone had any attempts made to WD their balance?  I just tried to log in and my password did not work.  I reset it and logged in and my balance was gone.  I went into my email account and saw the verification of WD.   It is an email account I rarely use and I hardly ever check.  I assume my email account was hacked.   I contacted support but I am not sure anything can be done.  Just want to find out if anyone has had any recent attempts made to poach their balances or noticed that their pw did not work?   

TY

Frank

Hi,

The email address is under the customers responsability, it is the customer duty to keep their email and passwords safe. Anonibet can not be held responsible for your email account being hacked.

The email address you have provided to our Live Support agent, is not an email used to open an account with Anonibet. So it sounds strange that your Anonibet funds were withdrawn since this email is not a valid one.

We strongly advise our customers to use google authenticator to access their Anonibet accounts.

Regards

I did not use live support.   The email I used for my account is warriorfrank1972@gmail.com  please check that.   I did email support.  I also realize that the email account is my responsibility but if there is any security issues happening I think it important for you and anyone else to be aware of these types of breaches.  I am pissed at myself more than anything.
info@anonibet.com (OP)
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January 05, 2015, 05:02:27 PM
 #1462

Has anyone had any attempts made to WD their balance?  I just tried to log in and my password did not work.  I reset it and logged in and my balance was gone.  I went into my email account and saw the verification of WD.   It is an email account I rarely use and I hardly ever check.  I assume my email account was hacked.   I contacted support but I am not sure anything can be done.  Just want to find out if anyone has had any recent attempts made to poach their balances or noticed that their pw did not work?   

TY

Frank

Hi,

The email address is under the customers responsability, it is the customer duty to keep their email and passwords safe. Anonibet can not be held responsible for your email account being hacked.

The email address you have provided to our Live Support agent, is not an email used to open an account with Anonibet. So it sounds strange that your Anonibet funds were withdrawn since this email is not a valid one.

We strongly advise our customers to use google authenticator to access their Anonibet accounts.

Regards

I did not use live support.   The email I used for my account is warriorfrank1972@gmail.com  please check that.   I did email support.  I also realize that the email account is my responsibility but if there is any security issues happening I think it important for you and anyone else to be aware of these types of breaches.  I am pissed at myself more than anything.


Dear Franck,

As stated perviously we strongly recommend our customers to opt for Google Authenticator to access their Anonibet accounts. We have no report of anyone else complaining for a similar situation.

Regards

www.anonibet.com
Totally Anonymous Account, Transfer Bitcoins safely without any fees
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oloofa
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January 05, 2015, 08:55:59 PM
 #1463

hi anonibet,

do you have any idea when the referral thing will be fixed as it seems completely frozen since beginning of december?
thanks
info@anonibet.com (OP)
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January 05, 2015, 09:17:48 PM
 #1464

hi anonibet,

do you have any idea when the referral thing will be fixed as it seems completely frozen since beginning of december?
thanks

Dear Oloofa,

We encountered a technical problem just after Christmas. The problem was resolved. I have asked our IT team to check your affiliate account.

Regards,

www.anonibet.com
Totally Anonymous Account, Transfer Bitcoins safely without any fees
Soccer, Basketball, American Football, Ice Hockey, Tennis, Baseball, Motorsport, Volleyball, Boxing, Fighting Sports and more...
http://twitter.com/Anonibet
http://anonibet.blogspot.com/
info@anonibet.com (OP)
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January 06, 2015, 03:12:19 PM
 #1465

Anonibet 2015 new feature - USD accounts

Anonibet is pleased to announce to its customers the possibility to keep their accounts in USD instead of BTC for those using Bitcoin as a payment solution. Anonibet has taken such a step in order to encourage its customers prefering to use Bitcoin as a mean of transactions rather than fiat currency. That way our customers will not be affected by BTC price fluctuations.
 
However all deposit and withdraw transactions WILL ONLY BE in BTC, It will not be possible to deposit or withdraw in USD. Bitcoin remains the only deposit and withdraw solution at Anonibet.

The deposited BTC amount will be converted to USD according to the rate at the time of depositing and the Anonibet account will be credited in USD.
When withdrawing, the USD amount requested will be converted into BTC according to the rate at the time of the withdraw request and payment will be made in BTC.

When registering our customers will have to opt if they want a BTC or USD account. It will not be possible to change that option at a later stage.

The BTC-USD exchange rate applied when depositing or withdrawing is the price index from Coindesk.com, Blockchain.info or Bitcoinaverage.com (upon their availability).

www.anonibet.com
Totally Anonymous Account, Transfer Bitcoins safely without any fees
Soccer, Basketball, American Football, Ice Hockey, Tennis, Baseball, Motorsport, Volleyball, Boxing, Fighting Sports and more...
http://twitter.com/Anonibet
http://anonibet.blogspot.com/
oloofa
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January 06, 2015, 03:36:51 PM
 #1466

hi anonibet,

do you have any idea when the referral thing will be fixed as it seems completely frozen since beginning of december?
thanks

Dear Oloofa,

We encountered a technical problem just after Christmas. The problem was resolved. I have asked our IT team to check your affiliate account.

Regards,

can you come back to me on this somehow?
thanks
info@anonibet.com (OP)
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January 06, 2015, 03:54:36 PM
 #1467

Anonibet 2015 new feature - USD accounts

Anonibet is pleased to announce to its customers the possibility to keep their accounts in USD instead of BTC for those using Bitcoin as a payment solution. Anonibet has taken such a step in order to encourage its customers prefering to use Bitcoin as a mean of transactions rather than fiat currency. That way our customers will not be affected by BTC price fluctuations.
 
However all deposit and withdraw transactions WILL ONLY BE in BTC, It will not be possible to deposit or withdraw in USD. Bitcoin remains the only deposit and withdraw solution at Anonibet.

The deposited BTC amount will be converted to USD according to the rate at the time of depositing and the Anonibet account will be credited in USD.
When withdrawing, the USD amount requested will be converted into BTC according to the rate at the time of the withdraw request and payment will be made in BTC.

When registering our customers will have to opt if they want a BTC or USD account. It will not be possible to change that option at a later stage.

The BTC-USD exchange rate applied when depositing or withdrawing is the price index from Coindesk.com, Blockchain.info or Bitcoinaverage.com (upon their availability).

www.anonibet.com
Totally Anonymous Account, Transfer Bitcoins safely without any fees
Soccer, Basketball, American Football, Ice Hockey, Tennis, Baseball, Motorsport, Volleyball, Boxing, Fighting Sports and more...
http://twitter.com/Anonibet
http://anonibet.blogspot.com/
donatello
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January 06, 2015, 04:03:15 PM
 #1468

Something to be aware of when using Anonibet:

They will force you to bet 1x rollover (which means bet the amount of your deposit) before you're able to withdraw it.

This story is a little confusing because the way Anonibet currently operates is they give you a 10% bonus on every deposit. (This is, presumably, because their lines are worse than competitors', so this is a way to allow the value conscious to opt in to a fairer price.) Description on their website: http://anonibet.tumblr.com/post/97885053360/anonibet-10-instant-deposit-bonus

(It's a tumblr page, but it's where you go if you click on the "deposit bonus" section of their site. It isn't like some random page.)

I tried to withdraw the amount I deposited, thinking nothing of it, and received an email saying I couldn't withdraw until the terms of the bonus were met. I replied saying something like "I know the bonus will be cancelled, I just want to withdraw what I deposited. Surely I can do that, right?", and they replied that no I can't.

It seems outrageous to me, to hold a player's deposit contingent upon a play requirement. I've never heard of a site doing that before, certainly not in the bitcoin world. (And FWIW I'm a normal user of the site. Typically when I deposit, I bet. It isn't like I'm a troll and they caught me.)

I had this conversation on live chat when one of their agents randomly initiated a chat with me:

Brendon: Hello, thank you for visiting. Can I help you in any way?

Me: Just trying to log-in to my account on laptop
(password is saved on tablet, but I don't remember it)
I suppose password reset should be fairly easy, right?
I'm in!
While I have your attention though, I do have another question, if you're still available

Brendon: Yes, you may use the forgot password link
Feel free to ask any question, I am at your service.

Me: Thank you Brandon. A week or so ago I deposited 3btc. I realize a deposit bonus is automatically given to me, contingent upon making a bet
I'd like to forfeit the bonus and withdraw the money I deposited

Brendon: Unfortunately forfeiting the bonus is not possible, you will have to reach the one time roll over in order to be able to make a successful withdrawal.

Me: Can you show me where on the website it says this?
I've never heard of a website that doesn't allow you to withdraw your money on deposit before
(And I wouldn't have deposited if I knew this. I deposited just in case I saw a bet I wanted to make.)
Could you please link me to the section of the website where it says this, and/or copy and paste the text to me?

Brendon: Please bear with me while I am checking your request, I will be back in a moment.

Me: Sure, thank you

Brendon: 5.06The Deposit Bonus will always remain as a bonus and cannot be withdrawn. The Deposit Bonus winnings can be withdrawn when the following criteria is met. In order for the customer to withdraw his deposits and winnings (including bonus winnings) without affecting the Deposit Bonus they need to place bets equivalent to the amount deposited (1 time rollover).
anonibet.com/default.aspx

Me: that says "without affecting the Deposit Bonus"
It doesn't say that I can't withdraw my deposit itself
This description makes it pretty clear that the bonus can be forfeited on a withdraw: http://anonibet.tumblr.com/post/97885053360/anonibet-10-instant-deposit-bonus
So I'm confused why I'm being told that it's not possible to cancel the bonus

Brendon: Please be patient and bear with me as i consult my superior concerning your request

Me: Thank you

Brendon: According to the rules and regulations, it is clearly outlined that once you have received the deposit, you will have to fulfill the deposit rules requirements for your to be able to make a successful withdrawal. We kindly ask you to place more bets and reach the one time roll over and your withdrawal request will be approved.

Me: It is not clearly outlined in what you pasted to me
nor anywhere else on the site that I can find
(nor is it intuitive to expect that a deposit would be held hostage)
But OK, if that's the way it's going to be then it isn't worth either of our time to argue about it
Not your fault personally.. thanks for the help

Brendon: We greatly understand your concern, it might have been misinterpretation of the rule but according to the deposit bonus rules, you will be required to make more bets.


(I'm not trying to blame this service agent. It's clear that he is taking direction from the people making the decision.)

To me it seems kind of sleazy to even have such a policy. (Like, even if it were clearly stated that this is how it works, it would seem weird and unfriendly to me.) And to operate this way when it's NOT listed anywhere (and further, when the description seems to actually contradict what they're telling me) makes me feel downright sketched out.

I'll never deposit again. I remember Anonibet from a couple years ago, but there are better BTC books, who don't have this weird operating style.

I ran good betting heavy favorites and profited a little (with the money they were forcing me to bet with), and can confirm that they paid me. But in theory I feel as though I was essentially robbed by 5% of 3btc (or whatever the house edge is).
sethminer14
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January 06, 2015, 04:08:50 PM
 #1469

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info@anonibet.com (OP)
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January 06, 2015, 04:11:08 PM
 #1470

Something to be aware of when using Anonibet:

They will force you to bet 1x rollover (which means bet the amount of your deposit) before you're able to withdraw it.

This story is a little confusing because the way Anonibet currently operates is they give you a 10% bonus on every deposit. (This is, presumably, because their lines are worse than competitors', so this is a way to allow the value conscious to opt in to a fairer price.) Description on their website: http://anonibet.tumblr.com/post/97885053360/anonibet-10-instant-deposit-bonus

(It's a tumblr page, but it's where you go if you click on the "deposit bonus" section of their site. It isn't like some random page.)

I tried to withdraw the amount I deposited, thinking nothing of it, and received an email saying I couldn't withdraw until the terms of the bonus were met. I replied saying something like "I know the bonus will be cancelled, I just want to withdraw what I deposited. Surely I can do that, right?", and they replied that no I can't.

It seems outrageous to me, to hold a player's deposit contingent upon a play requirement. I've never heard of a site doing that before, certainly not in the bitcoin world. (And FWIW I'm a normal user of the site. Typically when I deposit, I bet. It isn't like I'm a troll and they caught me.)

I had this conversation on live chat when one of their agents randomly initiated a chat with me:

Brendon: Hello, thank you for visiting. Can I help you in any way?

Me: Just trying to log-in to my account on laptop
(password is saved on tablet, but I don't remember it)
I suppose password reset should be fairly easy, right?
I'm in!
While I have your attention though, I do have another question, if you're still available

Brendon: Yes, you may use the forgot password link
Feel free to ask any question, I am at your service.

Me: Thank you Brandon. A week or so ago I deposited 3btc. I realize a deposit bonus is automatically given to me, contingent upon making a bet
I'd like to forfeit the bonus and withdraw the money I deposited

Brendon: Unfortunately forfeiting the bonus is not possible, you will have to reach the one time roll over in order to be able to make a successful withdrawal.

Me: Can you show me where on the website it says this?
I've never heard of a website that doesn't allow you to withdraw your money on deposit before
(And I wouldn't have deposited if I knew this. I deposited just in case I saw a bet I wanted to make.)
Could you please link me to the section of the website where it says this, and/or copy and paste the text to me?

Brendon: Please bear with me while I am checking your request, I will be back in a moment.

Me: Sure, thank you

Brendon: 5.06The Deposit Bonus will always remain as a bonus and cannot be withdrawn. The Deposit Bonus winnings can be withdrawn when the following criteria is met. In order for the customer to withdraw his deposits and winnings (including bonus winnings) without affecting the Deposit Bonus they need to place bets equivalent to the amount deposited (1 time rollover).
anonibet.com/default.aspx

Me: that says "without affecting the Deposit Bonus"
It doesn't say that I can't withdraw my deposit itself
This description makes it pretty clear that the bonus can be forfeited on a withdraw: http://anonibet.tumblr.com/post/97885053360/anonibet-10-instant-deposit-bonus
So I'm confused why I'm being told that it's not possible to cancel the bonus

Brendon: Please be patient and bear with me as i consult my superior concerning your request

Me: Thank you

Brendon: According to the rules and regulations, it is clearly outlined that once you have received the deposit, you will have to fulfill the deposit rules requirements for your to be able to make a successful withdrawal. We kindly ask you to place more bets and reach the one time roll over and your withdrawal request will be approved.

Me: It is not clearly outlined in what you pasted to me
nor anywhere else on the site that I can find
(nor is it intuitive to expect that a deposit would be held hostage)
But OK, if that's the way it's going to be then it isn't worth either of our time to argue about it
Not your fault personally.. thanks for the help

Brendon: We greatly understand your concern, it might have been misinterpretation of the rule but according to the deposit bonus rules, you will be required to make more bets.


(I'm not trying to blame this service agent. It's clear that he is taking direction from the people making the decision.)

To me it seems kind of sleazy to even have such a policy. (Like, even if it were clearly stated that this is how it works, it would seem weird and unfriendly to me.) And to operate this way when it's NOT listed anywhere (and further, when the description seems to actually contradict what they're telling me) makes me feel downright sketched out.

I'll never deposit again. I remember Anonibet from a couple years ago, but there are better BTC books, who don't have this weird operating style.

I ran good betting heavy favorites and profited a little (with the money they were forcing me to bet with), and can confirm that they paid me. But in theory I feel as though I was essentially robbed by 5% of 3btc (or whatever the house edge is).

Anonibet terms and conditions are clear about the bonus and we have no hidden conditions. 1 Time rollover is the only requirement. You could have contacted our live support to cancel your bonus when you have receieved it and NOT after placing bets and winning. When customers are opting not to receive a bonus, we cancel it but this is done before they place any bets and win.

www.anonibet.com
Totally Anonymous Account, Transfer Bitcoins safely without any fees
Soccer, Basketball, American Football, Ice Hockey, Tennis, Baseball, Motorsport, Volleyball, Boxing, Fighting Sports and more...
http://twitter.com/Anonibet
http://anonibet.blogspot.com/
donatello
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January 06, 2015, 04:29:10 PM
 #1471

Anonibet terms and conditions are clear about the bonus and we have no hidden conditions. 1 Time rollover is the only requirement.
Yes, I understand the terms for the bonus. I'm talking about the terms for being able to withdraw money that I deposited.

Quote
You could have contacted our live support to cancel your bonus when you have receieved it and NOT after placing bets and winning. When customers are opting not to receive a bonus, we cancel it but this is done before they place any bets and win.
This is exactly what I did. I deposited, chose not to bet, and submitted a withdraw for the amount of deposit (and then they rejected it). I asked Brendon in live chat exactly this, to please cancel my bonus and allow my withdraw, and he said it was not possible. They also told me in an email that it was not possible.

So what you're saying is not correct, although that's exactly how it SHOULD work.
crazy573
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January 06, 2015, 04:34:18 PM
 #1472

This is a old rule here:

Quote
2.03
In order for our website not to be used as a storage facility, we shall impose a 5% fee on deposits that are withdrawn without being used for sporstbetting and casino. Proven Anonibet customers are excluded from this condition.
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January 06, 2015, 04:42:36 PM
 #1473

This is a old rule here:

Quote
2.03
In order for our website not to be used as a storage facility, we shall impose a 5% fee on deposits that are withdrawn without being used for sporstbetting and casino. Proven Anonibet customers are excluded from this condition.

Well, I've placed plenty of bets, so I think I count as a proven customer. And I was never presented with this explanation or the option to pay the fee. I was given some rigamarole about the deposit bonus being the reason for why I couldn't withdraw. And info@anonibet is even posting that I should have been able to cancel the bonus and withdraw. So this doesn't make me feel any less sketched out by this experience.

EDIT: info@anonibet, please PM me for my account details if you're interested
info@anonibet.com (OP)
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January 06, 2015, 05:08:35 PM
 #1474

Anonibet 2015 new feature - USD accounts

Anonibet is pleased to announce to its customers the possibility to keep their accounts in USD instead of BTC for those using Bitcoin as a payment solution. Anonibet has taken such a step in order to encourage its customers prefering to use Bitcoin as a mean of transactions rather than fiat currency. That way our customers will not be affected by BTC price fluctuations.
 
However all deposit and withdraw transactions WILL ONLY BE in BTC, It will not be possible to deposit or withdraw in USD. Bitcoin remains the only deposit and withdraw solution at Anonibet.

The deposited BTC amount will be converted to USD according to the rate at the time of depositing and the Anonibet account will be credited in USD.
When withdrawing, the USD amount requested will be converted into BTC according to the rate at the time of the withdraw request and payment will be made in BTC.

When registering our customers will have to opt if they want a BTC or USD account. It will not be possible to change that option at a later stage.

The BTC-USD exchange rate applied when depositing or withdrawing is the price index from Coindesk.com, Blockchain.info or Bitcoinaverage.com (upon their availability).

www.anonibet.com
Totally Anonymous Account, Transfer Bitcoins safely without any fees
Soccer, Basketball, American Football, Ice Hockey, Tennis, Baseball, Motorsport, Volleyball, Boxing, Fighting Sports and more...
http://twitter.com/Anonibet
http://anonibet.blogspot.com/
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January 06, 2015, 05:58:47 PM
 #1475

Anonibet 2015 new feature - USD accounts

Anonibet is pleased to announce to its customers the possibility to keep their accounts in USD instead of BTC for those using Bitcoin as a payment solution. Anonibet has taken such a step in order to encourage its customers prefering to use Bitcoin as a mean of transactions rather than fiat currency. That way our customers will not be affected by BTC price fluctuations.
 
However all deposit and withdraw transactions WILL ONLY BE in BTC, It will not be possible to deposit or withdraw in USD. Bitcoin remains the only deposit and withdraw solution at Anonibet.

The deposited BTC amount will be converted to USD according to the rate at the time of depositing and the Anonibet account will be credited in USD.
When withdrawing, the USD amount requested will be converted into BTC according to the rate at the time of the withdraw request and payment will be made in BTC.

When registering our customers will have to opt if they want a BTC or USD account. It will not be possible to change that option at a later stage.

The BTC-USD exchange rate applied when depositing or withdrawing is the price index from Coindesk.com, Blockchain.info or Bitcoinaverage.com (upon their availability).


Wow this is really interesting.  It's making me think about playing at Anonibet again.  So I'll need a new account then, to change it to the USD option?  If I use the USD option, to be sure I understand, all my bets and winnings will be in USD, right?  And the only time I need to use BTC is for the depositing and withdrawing?  Thanks.
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January 06, 2015, 06:19:57 PM
 #1476

Anonibet 2015 new feature - USD accounts

Anonibet is pleased to announce to its customers the possibility to keep their accounts in USD instead of BTC for those using Bitcoin as a payment solution. Anonibet has taken such a step in order to encourage its customers prefering to use Bitcoin as a mean of transactions rather than fiat currency. That way our customers will not be affected by BTC price fluctuations.
 
However all deposit and withdraw transactions WILL ONLY BE in BTC, It will not be possible to deposit or withdraw in USD. Bitcoin remains the only deposit and withdraw solution at Anonibet.

The deposited BTC amount will be converted to USD according to the rate at the time of depositing and the Anonibet account will be credited in USD.
When withdrawing, the USD amount requested will be converted into BTC according to the rate at the time of the withdraw request and payment will be made in BTC.

When registering our customers will have to opt if they want a BTC or USD account. It will not be possible to change that option at a later stage.

The BTC-USD exchange rate applied when depositing or withdrawing is the price index from Coindesk.com, Blockchain.info or Bitcoinaverage.com (upon their availability).


Wow this is really interesting.  It's making me think about playing at Anonibet again.  So I'll need a new account then, to change it to the USD option?  If I use the USD option, to be sure I understand, all my bets and winnings will be in USD, right?  And the only time I need to use BTC is for the depositing and withdrawing?  Thanks.
Yes it is in deed correct. Simple, clear and transparent as usual.

www.anonibet.com
Totally Anonymous Account, Transfer Bitcoins safely without any fees
Soccer, Basketball, American Football, Ice Hockey, Tennis, Baseball, Motorsport, Volleyball, Boxing, Fighting Sports and more...
http://twitter.com/Anonibet
http://anonibet.blogspot.com/
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January 06, 2015, 06:24:53 PM
 #1477

Really nice, in future are possibile converted to EURO and not only to USD ? Thanks
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January 11, 2015, 05:00:15 AM
 #1478

It is interesting to see so many negative comments for someone who placed a bet "MAYBE ONCE A MONTH" (Your own word). Our customers (over ten thousand) are placing several bets on a daily basis and they do not complain as you do. Your intention is clear, so we will not respond your false accusations.

www.anonibet.com
Totally Anonymous Account, Transfer Bitcoins safely without any fees
Soccer, Basketball, American Football, Ice Hockey, Tennis, Baseball, Motorsport, Volleyball, Boxing, Fighting Sports and more...
http://twitter.com/Anonibet
http://anonibet.blogspot.com/
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January 11, 2015, 03:13:07 PM
 #1479

Anonibet 2015 new feature - USD accounts

Anonibet is pleased to announce to its customers the possibility to keep their accounts in USD instead of BTC for those using Bitcoin as a payment solution. Anonibet has taken such a step in order to encourage its customers prefering to use Bitcoin as a mean of transactions rather than fiat currency. That way our customers will not be affected by BTC price fluctuations.
 
However all deposit and withdraw transactions WILL ONLY BE in BTC, It will not be possible to deposit or withdraw in USD. Bitcoin remains the only deposit and withdraw solution at Anonibet.

The deposited BTC amount will be converted to USD according to the rate at the time of depositing and the Anonibet account will be credited in USD.
When withdrawing, the USD amount requested will be converted into BTC according to the rate at the time of the withdraw request and payment will be made in BTC.

When registering our customers will have to opt if they want a BTC or USD account. It will not be possible to change that option at a later stage.

The BTC-USD exchange rate applied when depositing or withdrawing is the price index from Coindesk.com, Blockchain.info or Bitcoinaverage.com (upon their availability).


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January 13, 2015, 01:33:27 PM
 #1480

Anonibet 2015 new feature - USD accounts

I don't think that's a good idea but I see users can select it, so there will be no problem. I don't think many people choose that option tough.

Thank you for your input. We at Anonibet we believe in Bitcoin and we think it is on the way to become a currency like USD or Euros.

We have introduced USD balance option for the ones who use Bitcoin only as a payment solution. And surprisingly there are many of them and we received more USD account registration than expected.

www.anonibet.com
Totally Anonymous Account, Transfer Bitcoins safely without any fees
Soccer, Basketball, American Football, Ice Hockey, Tennis, Baseball, Motorsport, Volleyball, Boxing, Fighting Sports and more...
http://twitter.com/Anonibet
http://anonibet.blogspot.com/
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