Technobit Fucks Us Over Again

[Bicknellski]

https://bitcointalk.org/index.php?topic=217316.msg3886812#msg3886812

I'm not able to commit with end date @ the moment.
As soon I'm able to do it I'll hold my word.

probably hold my word has a different meaning there ...

I hate to use this comparison but that sure sounds like the same excuses Josh Zerlan and Slok love to use then go buy McMansions with your BTC. This guy Marto74 can't be trusted to deliver on his word. You need to avoid this guy until he makes good on these promises and given that he really has no ethical base and loves to change the "rules" as he sees fit to suit his mood, I doubt any of these GB patrons are every going to get their BTC back. What a crook.

[1715027227]

1715027227

[joeventura]

Did some Google searches and found this:

http://www.likelyanswer.com/12144327/Technobiteu--Marto74-Bfl-style-Scammer

He has no fans remaining they are posting everywhere!

[Bicknellski]

So we left off with clear evidence that Marto74 still has a promise to refund BTC to a number of members of his group buy since September 2013. Now we will shift gears and have a deeper look into one customer and his complaints and final assessment of Marto74 / Technobit. This I would say is the model for most of what was going on in the October 2013 to February 2014 period and beyond where I suspect Marto74 / Technobit was either undercapitalized or had made some form of design / just in time parts ordering errors and chose to cover the fact with some pretty shifty games with delivery and delaying of refunds. This overlaps the group buy time frame and issues as well and funny haven't we seen him delay refunds before? Yes. Yes we have.

Order Placed November 10th, 2013

Code:

	
Re: Anybody had reliable buys with TechnoBit.eu
December 03, 2013, 02:05:33

I actually have 2 orders placed... And 2 tracking numbers

When I check the speedy.bg site the order that said 'shipped' 
first on the Technobit order has changed to:-

"canceled SYSTEM RETURN"  on speedy.bg tracking  Roll Eyes.

My order which said shipped a couple of days later has apparently 
reached Germany according to tracking...

I PM'd Marto about what was happening regarding the order 
that has canceled and he was going to look into this today - as yet no response.

I have left a few messages through the Technobit site but 
I suspect these are not monitored as I have never had a 
response via that route.

Fingers crossed on at least one order before Christmas...

Melb

Partial delivery of order December 5th, 2013

Code:

December 05, 2013, 22:20:17

One of my orders turned up yesterday  Smiley

DPD UK never had the tracking info for me... I used www.speedy.bg 
as they hold the tracking numbers at the Bulgaria end - 
there is a small link in the top right for the English version.

Melb

Next day...

Code:

2xHEX16A2 (one for a friend) and a few Nano's - ordered 10th November

I had a problem with the other order (on 13th) - this was returned 'canceled'... 
Marto74 promised to UPS them to me (that was a couple of days ago)... 
I think he must be very busy (best to PM him) - but he does eventually 
deliver and as he is in the EU this saves the VAT hit of 20% + import 
taxes here in the UK if we order from the US/outside of the EU. 

Melb

Week rolls by... customer postulates that Marto74 cancelled the order. (Empty box?)

Code:

One week on - I am still waiting - given that UPS Express quote 
1 day from Sofia to London I think it stands to reason that my order was 
not sent out 4th December... But as I have not received an updated UPS 
tracking number (as I have requested twice) then there is no way of knowing 
what (if anything) is going on. I notice quite a few on another thread have 
said that their orders have gone to the Speedy courier only to be 'canceled' 
(system returned) a couple of days later. The people that have experienced 
this seem to be Nanofury orders. The reality is that couriers do not 'cancel' 
for no reason and I am cynically thinking that they have been in fact been 
canceled by Technobit themselves to fulfill other orders. Of course I hope 
to be wrong on this one but the fact is that whilst there is only black hole 
(one way communications) with Technobit/Marto74 there is no way of knowing 
what is going on. I have PM'd twice in the last few days and given up hoping to 
get a response via the Technobit site. I will wait a couple more days and if 
nothing it will be a strongly worded message requesting a refund. Failing this 
it will of course be chargeback time.

Melb

Another week goes by... and then Technobit no longer accepts PayPal big WARNING SIGN to everyone in bitcointalk right?

Code:

+1 - my second order has not arrived still - Marto74 talks rubbish about 
January delivery - now open when he has not even dealt with orders back to 
October & November. He makes a big deal about not being a scammer - yet 
does nothing to address his lack of communication. He says he will 'offer 
refund in 5 minutes' - but actually the reality is that he ignores such requests. 
PayPal offer a 45 day dispute window although I don't hold up much hope 
here as he has obviously had his account suspended as Technobit no longer 
accept PayPal. So the chargeback maybe the only route now. May not be out 
and out scam as some products do drip feed their way out - but to place an 
order without any credit card guarantees - forget it! You will regret it!

Melb

And here is the end of the things on December 16, 2013. You can see the pattern. Why would there be a CANCELLED shipment?
One could easily note that Marto74 probably shipped an empty box and then cancelled the order. There are more than a few cases
where Marto74's boxes seem to either go missing or are shipping delayed or lost. It is amazing.

Code:

So, after several messages Marto74 finally gave me a refund thus proving 
that he had not shipped anything (as he had promised). 

This is the manner in which he responded:-

"Dear MELvyn.B
Your first order with us was delivered, second one is now refunded.
We are not going to accept any orders from you in the future. Your account with us is disabled.

Best Martin"

I Don't think he need fear me pestering him with my custom again somehow...

Melb

And Marto74 naturally reacts to the customer who questions his truthfulness with anger and a good helping of fuck you customer. Marto74 seems to behave as if he has some sort affliction something akin Narcissistic Personality Disorder. It fits and I have personally seen PM's and posts that certainly attest to the fact Marto74 has a psychotic disproportionate response to polite suggestions that he work on his customer relationship management. He loves to threaten to end you in no uncertain terms. Beware he is certainly unstable and will go to any lengths to maintain his perception of his world view, seriously he is such a great guy <sarcasm implied>.

Narcissistic people operate from an image they hold
of themselves in their mind. They do not operate from the reality
of feelings in their body. This does not mean they do not feel. It
means their feelings are generated by what they believe about
themselves and others in their head. They do not “test” these
beliefs through “real” interactions with people.

Because they froze the ability to feel at a young age, they never
have the opportunity to correct the picture they hold of themselves
in their mind. We all hold pictures of ourselves in our head. We
are willing or desire to change these pictures of ourselves on the
basis of feedback from others and through an accurate assessment
of who we are.

When the narcissist is confronted with a reality of who they are and
that differs from their mental picture, they discount the information.
If the information persists or gets stronger they will rage at the
information or the informer.

Because they are frozen inside, they have to cling to the image
they hold. If you try to go in deeper, you will discover that there
is no depth to the person. The narcissist knows that and will
prevent you from going beneath the surface at all costs. Any
penetration of the surface reveals the emptiness they experience
from within.

Let us let Melb summarize here:

December 17, 2013, 07:29:58
Post #30

My situation was a little different.

I placed my first order on 10th November - and this was delivered a little
late but that was ok as I was being kept updated by the general released
email to everyone on the Technobit list. I was happy to wait and the goods
came through especially as I could see the tracking information showing
progress.

The goods were well built and performance good for the price.

My second order I placed 3 days after the first (I took a gamble) - I ordered
some more Nanofuries and purchased a couple of 10 way hubs (now redundant)
to run them. When the status first changed to 'shipped' there was a tracking
number and when I typed this is it said 'canceled' 'system return'... Now,
that is a perfectly valid reason for me wanting to know what was going on...
So I didn't post on the open forum I PM'd Marto... He replied (the last I had)
that the boards were returned for unknown reason and that he would send them
out UPS Express the next day at his expense. The next day was 4th December
- after a couplle of days I PM'd requesting a new UPS tracking number.
I followed this up over the next few days with requests to be told what was
going on etc - these were to threads that Marto views as well as PM's.

This was not a situation of just waiting because I am pretty sure that waiting
for my elusive package would have resulted in the expiry of Paypal dispute
time and ultimately the expiry of chargeback time and I would then still have
no goods... Given that Marto had said that he was going to UPS Express them
to me - I took that word on trust - he betrayed that trust and that is something
you should not do for customers you wish to keep. Of course BFL are just as
bad but comparing another bad example does not make the Technobit situation
right!

With the nature of mining hardware speed is of the essence and of course
delays cost money... Everyone knows the Terrahash units are going to appear
early in the new year - when these appear 24GH/s / 40GH/s boards will become
extremely diluted in the pool with those big boys and revenue from these will
plummet. So at this stage of the game even a small delay could mean the
difference between profit and loss from mining. Which is exactly why 'In Hand'
stuff on Ebay does fetch a premium because it is a known quantity which
removes some of the gamble.

I don't feel as though I have done anything wrong by requesting a refund as
Marto/Technobit could not provide me with some communication as to what
was happening to my apparently 'shipped' order. I wasn't waiting for it to be
built according to our previous communications (when they existed).

I see possible evidence here on these pages that suggests he has ripped
people off (but to be fair I can only judge by the postings here) - at the same
time I know from personal experience he can deliver the goods and they are of
good quality. But I would ask one question to those now waiting....

Do you not think it a little odd that Marto is happy to promote January
shipping orders and working hard to ship December orders - at the same
time as blatantly ignoring those waiting for information about undelivered
October and November orders? That to me has alarm bells ringing! I hope
I am wrong - but I have been in this same situation before
(not with Technobit or Marto) where the continuation of the business
and the fulfillment of old orders relied on the ever increasing generation
of new orders - in other words in my previous situation it was a ponzi...
Those in at the right time profited but when it collapsed I was one of the
many that lost out. This is bearing all the wrong hallmarks of a sustainable
business. I hope for all those waiting and even for Marto himself that he
does change his business ethics... Some words of wisdom for Marto himself -
if you have a rapidly expanding business you have to build the structure
at the same time as that acts as the skeleton (pillars) that holds your
business together - this is standard business knowledge to anyone
that has successfully grown their own business and widely taught in
business schools/colleges.

Melb

Has Marto74 changed his ways? Does it really matter? If you are going to risk thousands of dollars with a business that acts in this manner in the past when things get really tough or tight what do you think they are going to do? Are they going to make the customer whole? Are they going to do what is ethically and legally required? Are they going to communicate clearly about delays? Are they going to fly off the handle because of a personality disorder?

Remember this is just one case. More to come tomorrow. If you were buggered badly by Marto74 and want your story to be highlighted in this way just PM me and I go through all the board posts and layout the history of how you get fucked over by Marto74. I would really like to get a sense of what losses people incurred as result of these false deliveries and subsequent months of waiting for units that were never even built by Marto74. Given just the last few days of delving into this there are plenty of victims here and it would even be worthy of class action given the lengths Marto74 went to delay refunds just in the few forum reference searches I have done.

This problem is far more worse than just a few angry people not getting units there is a systematic attempt to delay and misdirect and lie to customers about the nature of the products being in stock covering up the fact that many of the boards being sold were pre-orders. Let me see how many of these complaints pan out in this way but you have to know that dealing with a company like this is just not safe given the lengths they go to hide what they are really up to. I would recommend no one order at all from Technobit until they make good on refunds and reimbursements should there be outstanding complaints.

[joeventura]

It is not likely he will change his ways

[Bicknellski]

Let us continue with what happens if you are very polite and patient for months waiting and waiting on Technobit and Marto74. How does one get treated? Do you get apologies and support? This customer was for months patient polite and gave Technobit every opportunity to rectify the situation properly but in the end it required aggressive and unrelenting badgering of Marto74 to get a resolution as a last resort.

The amount time and money that was wasted without any compensation is simply unacceptable. You do not have to buy from someone like this anymore so please everyone in the bitcoin community DO NOT BUY from TECHNOBIT.

Unfortunately he stumbled on Marto74's threads before all of the shit hit the fan in July 11, 2013, but soon there was plenty of evidence from the group buy to foreshadow what was going to happen here.

#156 July 11, 2013, 14:53:52

Code:

southerngentuk

Re: TechnoBit Eastern Europe, BG Klondike assembly/Плaтки имoнтaж нa Aвaлoн чип

Marto, I have only just stumbled on this thread  Shocked, Am quite Impressed. 
Will you be excepting chips from other group buys ? Obviously we would be at 
the back of the line. 

Orders starts August 05, 2013.

#245 August 05, 2013, 14:36:25

Code:

southerngentuk
	
Re: TechnoBit Eastern Europe, BG Klondike assembly/Плaтки имoнтaж нa Aвaлoн чип

Just order 2 HEX16. First board with full chip & second board with only 
4 chip  Wink

I was wondering if you should put in a comments box on the order 
page for this. If you are intending to part populate boards?

Request for better book keeping so that you can see clearly what the GB chip dates are.

#299 August 17, 2013, 15:15:53

Code:

southerngentuk

Re: TechnoBit Eastern Europe, BG Klondike assembly/Плaтки имoнтaж нa Aвaлoн чип

Be nice to have the batches in date order in their own thread so we can quickly see 
whats delivered and who should be next. I Would do it but, am too lazy    Grin

Technical questions begin

#480 October 17, 2013, 10:46:43

Code:

southerngentuk
	
Re: TechnoBit Eastern Europe, BG HEX16A 7 GH/s/Плaтки имoнтaж нa Aвaлoн чип

Is it chained? I see 6 usb cable there.

I would love more info on what is required for the chaining so I can order the 
required connectors. Also a short guide on recompiling cgminer on minepeon 
for the hex's would be awesome, am sh*t with linux.

Marto promises  "Do not wory" October 25, 2013

#519 October 25, 2013, 16:28:17

Code:

southerngentuk
	
Re: TechnoBit Eastern Europe, BG HEX16A 7 GH/s/Плaтки имoнтaж нa Aвaлoн чип

Quote from: marto74 on October 25, 2013, 16:22:18

Do not wory there are 100 + late HEX16B assembly orders for the beginning of next week

Quote from: southerngentuk  October 25, 2013, 16:28:17 

Good (depending on ones perspective) I haven't missed the boat yet.

Thanx for the prompt reply.

Prophetic remark "I really hope this problem is resolved before..." October 30, 2013

#559 October 30, 2013, 19:57:29

Code:

southerngentuk
	
Re: TechnoBit Eastern Europe, BG HEX16A 7 GH/s/Плaтки имoнтaж нa Aвaлoн чип

I really hope this problem is resolved before it gets to my order, 
you guys patients most be at there end.

Martin any news on my chips being delivered, tracking stopped 
when they left the US, I am hoping its just a Bulgarian thing 
and you have them safe.

December 05, 2013 polite request for updates

#673 December 05, 2013, 03:42:52

Code:

southerngentuk 
	
Re: TechnoBit Eastern Europe, BG HEX16A 7 GH/s/Плaтки имoнтaж нa Aвaлoн чип

AYUUFRQBR    2013-10-17    
DKRCWFOLN    2013-09-20

Please can I have an update on my orders, and confirmation you have received my 
change of address.

No responses from your support.

"ALL outstanding Hex16a to be shipped in next few days" - Marto74 on December 05, 2013

#678 December 05, 2013, 15:55:51

Code:

southerngentuk

Re: TechnoBit Eastern Europe, BG HEX16A 7 GH/s/Плaтки имoнтaж нa Aвaлoн чип

Reply with quote  
Quote from: marto74 on December 05, 2013, 04:57:24

Received

ALL outstanding Hex16a to be shipped in next few days

Quote from: southerngentuk on December 05, 2013, 15:55:51

Many Thanx  Grin

"Hoping these are shipped now?" - SoutherngentUK December 16, 2013, 12:09:32

#694 December 16, 2013, 12:09:32

Code:

southerngentuk

Re: TechnoBit Eastern Europe, BG HEX16A 7 GH/s/Плaтки имoнтaж нa Aвaлoн чип

Quote from: marto74 on December 05, 2013, 04:57:24

ALL outstanding Hex16a to be shipped in next few days

Quote from: southerngentuk December 16, 2013, 12:09:32 

Hoping these are shipped now? status on my orders is unchanged.

Maybe the new customer support guy could give us updates here on 
progress to save individual emails and time.

Southerngentuk has been waiting for 4 x Hex16A boards since 2013-09-20

#707 December 17, 2013, 07:39:50
  

Code:

southerngentuk
	
Re: TechnoBit Eastern Europe, BG HEX16A 7 GH/s/Плaтки имoнтaж нa Aвaлoн чип

Quote from: jammertr on December 17, 2013, 02:04:38

I'm sorry to say that I'm glad that I'm not alone.

I'm waiting for 6 Hex16A boards since 2013-09-20
cybex  for 8x Hex16A boards since 2013-09-20
varunsin  for 7 Hex16A boards since 2013-09-30

please feel free to add to this list or update status of your orders, 
at least we can see if they are shipping or not wish someone was 
giving some feedback on the status or orders other than vague 
shipping dates.

Quote from: southerngentuk on December 17, 2013, 07:39:50

southerngentuk for 4 Hex16A boards since 2013-09-20

I understand that it is difficult doing a board run when chip arrivals are fragmented. 
Therefore I have been patient. However looking at the dates we are all in the same period, 
have we been somewhat overlooked.  Shocked I know this is now an obsolete product, 
however we need a resolution.

Still no tracking numbers  December 23, 2013

#722 December 23, 2013, 16:20:31

Code:

southerngentuk

Re: TechnoBit Eastern Europe, BG HEX16A 7 GH/s/Плaтки имoнтaж нa Aвaлoн чип

Quote from: adib on December 22, 2013, 17:50:13

"10x for the help 
with summing this
All will be out until tommorow"

Have any of you guys mentioned above got any tracking numbers?

Quote from: southerngentuk December 23, 2013, 16:20:31

Nope.

Mild protest and reason why he won't buy more from Technobit in a polite respectful tone on December 29, 2013.

#730 December 29, 2013, 09:57:24

Code:

southerngentuk

Re: TechnoBit Eastern Europe, BG HEX16A 7 GH/s/Плaтки имoнтaж нa Aвaлoн чип

Am sorry to say that I have wished to purchase other products on offer over the 
past few months however with an outstanding order I refuse to do so.
I had a lot of faith here and pointed at least 3 others to technobit to get chips 
mounted.

I hope other products aren't effected in this manner.

I shall not purchase any products here in the future that are not off the shelf. 

Sorry

Understanding and polite suggestions for better handling of the situation on December 31, 2013.

#737 December 31, 2013, 14:48:11

Code:

southerngentuk
	
Re: TechnoBit Eastern Europe, BG HEX16A 7 GH/s/Плaтки имoнтaж нa Aвaлoн чип

I completely understand the logistics is a nightmare.

A simple cut-off point would be good for the future. 
xxxx more boards required before assembly run would 
give customers an idea of where they stand, or some 
indication of what batch there in with an estimate of 
when the batch will hit production.

Just food for thought, 

Happy New Year

More technical questions being asked. Still polite and supportive of Technobit and Marto74.

#739 December 31, 2013, 17:33:43

Code:

southerngentuk

Re: TechnoBit Eastern Europe, BG HEX16A 7 GH/s/Плaтки имoнтaж нa Aвaлoн чип 

Marto, will the current patch for CGMiner work with 3.9 or 
will you be releasing a new patch shortly.

Also can we expect our order status on the website to 
be updated when are units ship, is it worth us checking it..

Regards

SoutherngentUK has waited another month for Technobit. Polite reminder on January 14, 2014.

#761 January 14, 2014, 13:24:33

Code:

southerngentuk

Re: TechnoBit Eastern Europe, BG HEX16A 7 GH/s/Плaтки имoнтaж нa Aвaлoн чип

Quote from: jammertr on December 17, 2013, 16:25:19

Update:

I'm waiting for 6 Hex16A boards since 2013-09-20
cybex  for 8x Hex16A boards since 2013-09-20
varunsin  for 7 Hex16A boards since 2013-09-30
GG9000  for .. HEX 16A board/boards - couldn't decide if you ordered 7 boards or just 1
eabedry for 11 HEX16A boards  status : shipped almost two months ago 
cvaky  for 6 Hex16A boards Ordered: 2013-11-12 (COMPLETED)
southerngentuk for 4 Hex16A boards since 2013-09-20

thats 43 boards or 49 boards depending how you count GG9000s order

Quote from: marto74 on December 17, 2013, 16:51:07

10x for the help 
with summing this
All will be out until tommorow 

Quote from: southerngentuk on January 14, 2014, 13:22:29

Almost a month latter  Shocked

Still restrained but questioning why Marto is ignoring those with outstanding orders on January 18, 2014.

#768 January 18, 2014, 03:18:36

Code:

southerngentuk
	
Re: TechnoBit Eastern Europe, BG HEX16A 7 GH/s/Плaтки имoнтaж нa Aвaлoн чип

Quote from: arrowfr on January 18, 2014, 00:37:13

@marto74

i have buy on ebay a hex16a but it's not work !!!
Is possible to flash the Firmware?

Thanks

Quote from: marto74 on January 18, 2014, 01:18:51

No 
You can send it to us

Quote from: southerngentuk on January 18, 2014, 03:18:36

Oh, Just ignore all the rest of us then.................

Breaking the silence and politely posting the truth about Marto74's lies and failures on January 21, 2014.

#772 January 21, 2014, 07:49:54

Code:

southerngentuk
	
Re: TechnoBit Eastern Europe, BG HEX16A 7 GH/s/Плaтки имoнтaж нa Aвaлoн чип

Let all face a bit of reality.

Marto please confirm that are boards have NOT been produced yet.

Please confirm to the best of your knowledge when you expect production to take place.

Please be honest..

From here on out from January till the conclusion of this sorry tale SoutherngentUK acts in polite and concerned tones... please review what Marto74's does. It really is shocking how someone can turn it around and blame a customer like this who for over 4 months was polite and supportive of Marto74 and Technobit. When things go wrong... Marto74 fails to take responsibility, pay off his debts until you put a large amount of pressure on him to do what is required. Ethically he has not compulsion to do what is right and it is always the customer that has to drag him to the reality he is a worthless pos.

Follow along to the end. Same exact blame laid on the customer by Marto74 and it takes a concerted campaign to finally get Marto74 to pay his debt. This is just 2 such customers there are plenty more. Tune in tomorrow for another story.

Just arrived!!!
http://imagize[Suspicious link removed]ageshack.us/v2/800x600q90/19/v0pt.jpg
http://imagize[Suspicious link removed]ageshack.us/v2/800x600q90/607/uouz.jpg
http://imagize[Suspicious link removed]ageshack.us/v2/800x600q90/34/avjv.jpg

Now the fight is to get the excessive postage somehow, because we paid 132€ of postage for a urgent.

Marto74, actually is doing some improvement on the client assistance now and I think that's the good way to do it.

I use http://postimage.org/ as no registration required

congrats on finally getting something

Let all face a bit of reality.

Marto please confirm that are boards have NOT been produced yet.

Please confirm to the best of your knowledge when you expect production to take place.

Please be honest..

Bump, trying to be nice here.  

I finally got my boards, did not have enough time to test all, but what I can says for now is 3 boards consume around 400+ Watts  at 480mhz 1.45v and hash somewhere about 7ghash

I will post pictures and more info hopefully before monday.

Glad you got your order, mine is with speedy ( in sofia if u believe there tracking).

Did you get a ButterflyLabsTechnoBit  Mug with your order ?  

I understand you frustration, but please do understand that all last hex16a (avalon1) orders were to be combined in 1 batch on PCB and PnP house.
It is not possible to be produced in batches of 2 or 7 or 15 pcs, or it is going to be too expensive.
On the side of customer support We have a lot to improve and We are going to.
Again We are sorry for the terrible customer service that We did or did not provide you.
We are thinking of some kind of present for all of you that will have orders shipped late.

We wish you Merry Christmas and happy new year

Martin

I finally got my boards, did not have enough time to test all, but what I can says for now is 3 boards consume around 400+ Watts  at 480mhz 1.45v and hash somewhere about 7ghash

I will post pictures and more info hopefully before monday.

Glad you got your order, mine is with speedy ( in sofia if u believe there tracking).

Did you get a ButterflyLabsTechnoBit  Mug with your order ?  

I understand you frustration, but please do understand that all last hex16a (avalon1) orders were to be combined in 1 batch on PCB and PnP house.
It is not possible to be produced in batches of 2 or 7 or 15 pcs, or it is going to be too expensive.
On the side of customer support We have a lot to improve and We are going to.
Again We are sorry for the terrible customer service that We did or did not provide you.
We are thinking of some kind of present for all of you that will have orders shipped late.

We wish you Merry Christmas and happy new year

Martin

And please tell us how much you paid for transport ?
2 EUR for packing ,maybe ?

Surely you have access to your own website ? Do I get a Mug Now ?

"[T]he boards where not ready were they." - SoutherngentUK. This range of posts is important. Typically Marto74 after literally months of ignoring his customer turns back on that customer regarding his failure to send things properly. When in fact Marto74 never started the fabrication of boards as promised. Probably because it was unprofitable for him.  

jammertr how long did you wait for the boards? ...if it was 3 months... i feel for you man

ordered on Sep 20th, chips sent on Sep 26th,  received Jan 21st.

Hi,
First sorry for the bad experience.
How did you sent the chips ?
What kind of transport did you choose with your order?

Why are you trying to turn this on us?

You had my chips*, and I payed for my shipping*, you expressed no problems on our part back in December or again in early January.

And I have not seen a post where you have said our orders are ready, get your shipping to collect.

It is not fair to blame us, even if some of us did not pay for shipping, the boards where not ready were they.

To imply that this is in some way the fault of your customers is damn insulting.

*It would appear that tracking by DHL does not work once packages get on Bulgarian soil, and you have ignored my requests to confirm that you where in receipt of the chips.

*At the time of my first order, I believed that you where looking for alternative shipping options as speedy was so costly, so I did not initially pay for shipping. I payed for shipping on my second order and asked you to combine shipping. I will pay you for any extra costs that you incur for this, once you send me a PM with the amount and a payment address (in BTC) as I promised to do so. In fact I insist on this. I am a man of my word and despite the poor service my honor is paramount.

NOW, would you please confirm that the correct documents have been issued as my tracking lists the parcel has not left there office in Sofia yet.

Order 1
ordered on Sep 20th, chips sent on Sep 27th,  received Not Yet

Order 2
ordered on Oct 17th, chips sent on Oct 17th,  received Not Yet

Order 1
ordered on Sep 20th, chips sent on Sep 27th,  received Not Yet

Order 2
ordered on Oct 17th, chips sent on Oct 17th,  received Not Yet

Thanks Marto, you have shipped to my old address, am trying to trace and recover the package now and will get back to you with the outcome.

From the 5th December

AYUUFRQBR    2013-10-17    
DKRCWFOLN    2013-09-20

Please can I have an update on my orders, and confirmation you have received my change of address.
No responses from your support.

Received
ALL outstanding Hex16a to be shipped in next few days 60 days

Order 1
ordered on Sep 20th, chips sent on Sep 27th,  received Not Yet

Order 2
ordered on Oct 17th, chips sent on Oct 17th,  received Not Yet

Just for Fun

Lets take the order date of Oct 17th and allow 4 weeks for delivery. December 17th

On December 17th Difficulty for my 28GH order was @ 908,350,862 and would earn 0.10851498 BTC a week

Today's Estimated Next Difficulty:    3,189,170,996 @ 95GH would earn 0.10486513 BTC a week

But hey wait, I don't have them yet do I !

I'm in the same order group as you if I'm not mistaken. This was sobering as I did the maths and Marto would owe me an additional 400ghz to to currently earn what I would have if he delivered within his 4 week window. I doubt there will be any type of customer care here, he already got what he came for. Even buying with paypal is a huge risk as seen by the Marto/btcminer84 fiasco.

Yeh, its quite some hit, I really think its time that some offer was made. However just getting the GH paid for, seems a huge issue at the moment.

Its a real shame as I believe they are good products and I think martin is really good at the technical aspects of his projects.

Unfortunately, I believe anyone making future purchases should seriously consider time dependent escrow arrangements.

PM sent, please check..

Martin,

Speedy have provided more details, DHL arranged the international shipping

They then assigned a local firm who have delivered the package.

They said this will NOT be covered by Insurance as the package is delivered to the correct Address.  

More information sent in PM..

I'm busy with hex8a1 @ the moment
If they refuse insurance I'll ship anyway replacement power in wednesday

Please advice when shipped by Email or PM, Thank You

I'm busy with hex8a1 @ the moment
If they refuse insurance I'll ship anyway replacement power in wednesday

Please advice when shipped by Email or PM, Thank You

Bump

sorry
would you accept replacement power of HEX16A2 ( C) Avalon 2 based ?
If so , please PM me the correct address so I'll ship to it

PM was sent..

Please send me tracking number, I don't want to miss it.  

sorry
would you accept replacement power of HEX16A2 ( C) Avalon 2 based ?
If so , please PM me the correct address so I'll ship to it

PM was sent..

Please send me tracking number, I don't want to miss it.  

^^^^^^^ Please, has the replacement been sent.

sorry
would you accept replacement power of HEX16A2 ( C) Avalon 2 based ?
If so , please PM me the correct address so I'll ship to it

PM was sent..

Please send me tracking number, I don't want to miss it.  

^^^^^^^ Please, has the replacement been sent.

I'm busy with hex8a1 @ the moment
If they refuse insurance I'll ship anyway replacement power in wednesday

Please advice when shipped by Email or PM, Thank You

7 days later...  

I'm busy with hex8a1 @ the moment
If they refuse insurance I'll ship anyway replacement power in wednesday

Please advice when shipped by Email or PM, Thank You

7 days later...  

Still Waiting  

I'm busy with hex8a1 @ the moment
If they refuse insurance I'll ship anyway replacement power in wednesday

Please advice when shipped by Email or PM, Thank You

7 days later...  

Still Waiting  

Bumping for my new signature

\/

I would like a refund now please.

1CUXbvfqud3vGmeHBDzbJzwqd3dMcjn7Di
  

SouthergentUK takes Marto to task and lays out every LIE told by Marto74 and sets in stone how Marto74 for months had been deceptive and basically committing outright fraud. Reading this section is all one needs to understand what Marto74 does to make sure he covers his own financial problems at the expense of the customer.

Your hardware was delivered on the address given in your account >>>>>>> lies,this was updated last year, would you like me to find the post where you confirmed my change of address
http://www.speedy.bg/begin.php?nccharset=173FA2FA&shipmentNumber=60071014938&lang=en

You claimed it is lost .                 >>>>>>>>>>>>>>>   You sent it to the wrong address and have been provided proof by speedy
We agreed to send replacement power.           >>>>>>>>>>>>>>>>>>> yes but you have not sent it
You did not answer on our E-mail for  confirmation of your new address? >>>>>>>> my address is correct on my account page and has been since i changed it in December, confirmed by yourself on this forum. All your emails have been answered in your website by the link provided in the email as instructed, may I suggest you check your website for errors.

I will refund assembly service fee imidiately. >>>>Please do this. my address is above..
As for the chips I can send them to you if you confirm delivery address >>>>>You Have this on my account page postcode 4852

Do not forget that your paid hardware is not in us and with somebody @ your first address. <<< by your error, it is 1200 kms from my current location and I have had no luck contacting them.

Best Martin

Dear forum/thread members...

I have received a refund for my order (marto still has those now useless chips, my loss).

Four months has passed since the expected delivery date, therefore I do not in anyway feel satisfied.

This does however bring an element of closure so I can stop pestering in Marto's threads.

My apologies to all who have had to put up with my constant posts, I wish it could have been done in a different manner but when PM's are Ignored it leaves little options.

Regards to all

SoutherngentUK

[Bicknellski]

Running through the list for just two threads there are a number people we hope to contact who may still be owed refunds or miners. PM me if you see your name on the list below if you want to be added. We are trying to get a more accurate number of people who either need restitution or have been burned by Marto74 and Technobit.

Clearly there are a lot of people who have had issues with Technobit and Marto74.

This thread is for those who would like to post their complaints so that everyone in the community can see what has transpired without the needless trash and troll or deletion of other threads. This is a safe place to post your complaints and concerns.

---------

Updated List of Injured Parties

[Group Buy] Avalon chips Escrow John K  May 27, 2013, 18:09:59

darkfriend77: Requested 7% fees to be returned as well as refund for chips. Refuses to pay anything of what he promised out of spite.
dimomit: Unkown.
Min€r: Unkown.  
patica: Unkown.
hacko.bg: Unkown.  
mbd4: Unkown.  
fex: Unkown.  
joeventura: Requested 7% fees to be returned as well as refund for chips. Refuses to pay anything of what he promised out of spite.
souspeed: Unkown.  
varunsin: Unkown.  
pajak666:  Requested 7% fees to be returned.  Still no resolution.
Betatester: Unkown.  
LainZ: Unkown.  
hookthem: Unkown.  
jkminkov: Unkown.  

TECHNOBIT S-HASH minig board and Bitfury October delivery chip distribution

adami: Unkown.  
gcube1305: Unkown.  
oscurito23: Unkown.
wallydz: Unkown.
warhawk187: Unkown.
vulgartrendkill: Unkown.
easynote: Late delivery after many complaints.
jammertr: Unkown.
basd82: Unkown.
whiteEAGLE: Unkown.
ccfly: Unkown.
streetuff: Unkown.
seaandy: Refunded only after repeated hounding and posting in threads. Waited inordinately long for the refund.
falinka: Unkown.
wuzamarine: Poorly Hashing Unit. Unkown.
lancelot6: Failed Unit. Replacement requested. Unkown.
Moikka2: Unkown.
dplusf: Unkown.
cannachris: Unkown.
hennessy10009: No refund even though it was requested. Sent completed board with others chips. Had to pester them daily on there forum.
btcminer84: Still owed for miners. No refund. No miners.
Paratech: Still nothing delivered. No information and just empty promises.

[joeventura]

Just got a PM from a Marto customer (I won't reveal name unless he says its ok) who said that Marto had his money for almost 9 months and refused to refund it until he removed the negative feedback.

1. He is blackmailing his customers so they can get a refund
2. He is refunding 9 month old purchases which is definitive proof that he took money and providing nothing in return and now in an effort to try and recover some credibility he is trying to refund a few people but won't do it unless they agree to remove the truth.


Just very sad.

[Bicknellski]

Just got a PM from a Marto customer (I won't reveal name unless he says its ok) who said that Marto had his money for almost 9 months and refused to refund it until he removed the negative feedback.

1. He is blackmailing his customers so they can get a refund
2. He is refunding 9 month old purchases which is definitive proof that he took money and providing nothing in return and now in an effort to try and recover some credibility he is trying to refund a few people but won't do it unless they agree to remove the truth.


Just very sad.

Yes he keeps learning Joe. He deletes any records of complaints in more recent sales threads and the customer echo chamber thread where only positive comments are kept. If anyone from his [ANN] Technobit 60 Ghs HEX16B(Bitfury v.2 based) 16 chip board design - 149 EUR sales has a complaint we will hear them here but clearly he will not refund people who speak out. People have to avoid this pos company. You just can't trust him to deliver on time or refund promptly. The only way to get any reputation back at this point is to refund everyone he owes. He probably doesn't even know who he owes at this point given there is quite a large number who have already complained.

https://bitcointalk.org/index.php?topic=519198.msg6067557#msg6067557

postings about  problems with non-delivery or scaaaam  etc... wil be deleted without order ref stated.

[joeventura]

UPDATE

Just got a PM from a Marto customer (I won't reveal name unless he says its ok) who said that Marto had his money for almost 9 months and refused to refund it until he removed the negative feedback.

1. He is blackmailing his customers so they can get a refund
2. He is refunding 9 month old purchases which is definitive proof that he took money and providing nothing in return and now in an effort to try and recover some credibility he is trying to refund a few people but won't do it unless they agree to remove the truth.

Same Group buy I was in where he didnt refund my money because of his GB rules, he refunded this guy.

Thief and a hypocrite

[Bicknellski]

"I simply asked gently for the last 3 months !

It would seem some get better treatment than others. Feel free to search my
profile posts to see I have tried to handle this in a mature patient manner,
and yet marto has made accusations that it was my own fault to save face
when clearly he has some large failings in his business.

I feel it a great shame as his products are good and I would of liked to have
purchased and received a lot of them in different circumstances. However I
purchased gen 1 of his miners which seem to of been deliberately pushed
to the back of production to for-fill more technically superior products.

When Marto should of been making Apologies he was making Accusations,
this really does not help customers confidence. When you have been waiting 3 months
and the supplier implies it is your fault most people see RED. Now either martin is
extremely arrogant or his website has some serious faults that is leading to all these
problems, only martin knows the answer too that." -  southergentuk


I tried to outline southerngentuk struggle with Marto. I think he really sums it up here in this reply to another Marto74 customer gcube1305.

Dear forum/thread members...

I have received a refund for my order (marto still has those now useless chips, my loss).

Four months has passed since the expected delivery date, therefore I do not in anyway feel satisfied.

This does however bring an element of closure so I can stop pestering in Marto's threads.

My apologies to all who have had to put up with my constant posts, I wish it could have been done in a different manner but when PM's are Ignored it leaves little options.

Regards to all

SoutherngentUK

I have been refunded too, but i did not use the huge red letter method...
I Simply asked gently (3 times )

I simply asked gently for the last 3 months !
It would seem some get better treatment than others. Feel free to search my profile posts to see I have tried to handle this in a mature patient manner, and yet marto has made accusations that it was my own fault to save face when clearly he has some large failings in his business.
I feel it a great shame as his products are good and I would of liked to have purchased and received a lot of them in different circumstances. However I purchased gen 1 of his miners which seem to of been deliberately pushed to the back of production to for-fill more technically superior products.

When Marto should of been making Apologies he was making Accusations, this really does not help customers confidence.
When you have been waiting 3 months and the supplier implies it is your fault most people see RED. Now either martin is extremely arrogant or his website has some serious faults that is leading to all these problems, only martin knows the answer too that..

[joeventura]

I have been asking since Oct 2013

[Bicknellski]

So we get it. If you complain too much then you get nothing. If you complain a little you wait 4 to 9 months for anything until you complain just a bit more or loud enough to see results. What do people get now? Nothing? At this point you know the community isn't going to simply accept that sort of behaviour. It is clear you run a huge risk of never seeing your money or your miners. And if you so much as complain you get nothing. So where have we seen this before? BFL? HashFast? AMT? KnC? BA? Bitmine.ch? Cointerra? Just one more joke to add the list of companies that seems to think it is ok to hold community coins for as long as they like with no repercussions. Just don't buy from Technobit it is clear they do not want to be professional. Look at Marto74's behavior is that what you would expect from a professional?

Those are the actions of a disturbed individual struggling to reconcile his unethical behaviour with his a false perception of what a great and noble guy he is giving the world his great gift of miners. Great you are an engineer thanks but lose the attitude. Borderline Personality Disorder? It seems the more you pinpoint the problem the more he lashes out rather than finding a compromise position and resolving disputes in a professional manner. Remember what happened to southerngentuk it didn't matter he was polite or professional Marto74 still tried to turn it around on him. Same with this instance. Trying to deflect blame rather than take responsibility. There are 6 year olds with better social and negotiating skills than Marto74.

Next story out tomorrow.


Industry standards:

"Consumer getting burnt being commonplace in mining, is it prime time to start setting the bar high and protecting the consumer?"

I am sure a short case study question to this panel on best practices will yield an interesting response. I wonder what they will think of the situation for Joe, Darkfriend77 or southerngentuk as well as the BFL 6 month refunds? Is the right response to customer complaints ignoring them and then blacklisting or shifting blame to people who are trying to get the truth out? I wonder what Technobit's direct competition would like to say about it? I dare say the hundreds in attendance will certainly be keen on hearing the answer.

I have been asking since Oct 2013

 
Most of the participants that asked for fee return got them .
Again it is not my obligation to do it.
You will never got it. Why
Send my best to Brick.
Best Martin

Ok. Thx for that final statement, which at least is the truth and not a promise that you never intended to fulfil. I will now close this chapter as a bad experience.

Updated list...

Updated List of Injured Parties

[Group Buy] Avalon chips Escrow John K  May 27, 2013, 18:09:59

darkfriend77: Requested 7% fees to be returned. Refuses to pay anything of what he promised out of spite.
souspeed: Unkown.  
Min€r: Unkown.  
patica: Unkown.
hacko.bg: Unkown.  
mbd4: Unkown.  
fex: Unkown.  
joeventura: Requested 7% fees to be returned as well as refund for chips. Refuses to pay anything of what he promised out of spite.
souspeed: Unkown.  
varunsin: Unkown.  
pajak666:  Requested 7% fees to be returned.  Still no resolution.
Betatester: Unkown.  
LainZ: Unkown.  
hookthem: Unkown.  
jkminkov: Unkown.  

TECHNOBIT S-HASH minig board and Bitfury October delivery chip distribution

adami: Unkown.  
gcube1305: I have wait 3 month for a board that never came, but i've been refunded.  
oscurito23: Unkown.
wallydz: Unkown.
warhawk187: Unkown.
vulgartrendkill: Unkown.
easynote: Late delivery after many complaints.
jammertr: Unkown.
basd82: Unkown.
whiteEAGLE: Unkown.
ccfly: Unkown.
streetuff: Unkown.
seaandy: Refunded only after repeated hounding and posting in threads. Waited inordinately long for the refund.
falinka: Unkown.
wuzamarine: Poorly Hashing Unit. Unkown.
lancelot6: Failed Unit. Replacement requested. Unkown.
Moikka2: Unkown.
dplusf: Unkown.
cannachris: Unkown.
hennessy10009: No refund even though it was requested. Sent completed board with others chips. Had to pester them daily on the forum.
btcminer84: Still owed for miners. No refund. No miners.
Paratech: Still nothing delivered. No information and just empty promises.

[ANN] Technobit HEX8A1 -240 GHs Coincraft A1 board-289

braindead:

Where is my November order?

sacskate:

Just trying to give you guys a heads up, he still has lots of refunds and late orders to take care of, with no sense of urgency on his end to do so.

Destiffmast:

Why should I not be entitled for compensation same way as "older" customers and get a board from first batch?

whiteEAGLE:

I hope lot of people order this new miner, so Martin can send refund for older undelivered miners.

After a long wait and many compliant letters to Marto he was refund through paypal.
"I´m done with him, no more orders." - whiteEAGLE

southerngentuk:

You told that guy you would refund him. For your own respect just do it. Where all tired of his posts, damn, even he is tired of his posts. But I quite see where he is coming from..

Wotan777:

Refund and why don't you answer messages?

Marto, please answer.Order ref is UICAWGFJD

roy7:  

In the mean time, ignoring the user prevents it from ever being noticed again.

dspbuy:

Please do not send me the miner now. It is too late. I have made the order more than 4 months ago, so the miner is now completely worthless (due to drop in BTC value and increase of mining difficulty). I would like to have my money back please (you may send me in BTC).

Do you realize that this is theft? Do we really need to escalate this? What do I need to do to get my money back? Go to the police?

Pug:

No delivery yet / order status "Preparation in progress"

wunch:

I asked a question similar to this question on my order page but have not seen any response for 6 days.

grana:

I understand everything, but I paid 3 months ago, I no longer have patience!

Here now everyone can see who they are Tehnobit and Martin Sirakov ...
I want my money back!
TEHNOBIT IS A SCAM

TylerRice:

Are you going to be getting units out on time. You was only 1 month late with my Hex16 board so not too bad, But yeah jsut wanted to see if we had a target time for my order (Ref: HTHYKSJQD)

opodark:

I never received answer for my order  23-11-2013 SZYESJVZP (1/2 week of december) , paid for express delivery and received in 07-01-2014 with standard courier.

btcminer84:

You told me, the refund need 10 days since 12 of December 2013. So, WHERE is my refund? I never got it.
Order: FESYNGABJ placed on 2013-12-07 13:24:27
Payment: Bank Wire

glen123:

Hi Marto :

what about my RMA ?
Order Reference IXRPCAXWX -- placed on 2014-04-25

About 20 Days

Send 2 Emails to Office and on this Thread.

Glen

[Bicknellski]

For those pissed by Bick and his lies and for Technobit customers real isues

I sense desperation and the lack of spell check. If you simply copy and paste his customers complaints in chronological order they magically become lies that people should be pissed at? And for real Technobit customers?  The few you have left that still cling to the idea that the bigger the heat sink the better the paperweight? It looks like your stuff is made at the Moskvitch factory circa 1966-67. That isn't a compliment.

All jokes aside the shell game that Technobit played for so long is coming to an end no more places to hide where you can pretend you have shipped something and then cancel the order and stop the tracking numbers. We don't do that anymore do we Marto74 as it actually leaves an electronic trail and when people called the shippers they found out you lied? Now you just say you ship it tomorrow or will ship it soon and then don't for months knowing full well you were never going to make any more of that specific unit you said was ready to go, don't worry about it. Slick buddy really slick.

This guys losing his grip. One thread so we are not spamming up the boards and then he starts in just like before dumping on plenty threads playing his games. This is where it all started and in all deference to those that do not like a proper accounting of his bullshit practices you can easily ignore this thread. There is only 1 of them unfortunately he has littered the board with his faux help thread and countless rants in more calling all his "customers" and shills to defend him from what? A single person copying and pasting all his past deeds? What does he have to hide?

Let us call it like it is, guys off his nut because he can't control this message. He can't bribe, threaten or shout here. This is a safe place for the truth to sit and be observed in quiet reflection without the noise of Marto74 and his paid entourage. Simple way this game ends? Reimburse the people you owe and stop lying to people about shipping shit and finally act like an honest broker in this community.

http://www.samharris.org/lying You might want to get a copy of this book and read it.

[Bicknellski]

So a set of basic patterns have been uncovered.

1. Tracking numbers sent then cancellation of the shipment to delay shipments of units that didn't exist.
2. No tracking numbers sent, say you will send shortly, ignore customer for weeks or months depending on the next unit released.
3. Say units are being built and make no effort to set limits or cut off dates collect more orders than units available.
4. Delays through ignored requests for information, refunds potentially ignored until the customer is insisting in public forums or a better cash flow situation exists.
5. Blame shipping delays on failure to pay for extra shipping or for not contacting Tecnobit promptly.
6. Blame failed shipping on customer or shipping companies failure to provide proper information.
7. Outright blacklisting of customer base and refusal to refund those who are the most vocal.
8. Promise refunds of fees and the abject failure to deliver on said promise time and time again.
9. Ignore refund requests and ship useless or outdated miners months later.
10. Staging faux CRM threads for the public's consumption. Oh my how transparent.

This laundry list of complaints often have variants of the same theme and are only pulled from the posts in the threads that are unmoderated and in plain sight of the community. These problems are not old. They are in fact recent and go up to the present time. No matter how hard his supporters want to defend Technobit there are still a significant number of people who were wronged and damaged by his actions. Who were lied to. Who were defrauded. Just because you pump out product after product doesn't give a company the right to blatantly ignore the poor business practices they continue to employ.

Further it can easily be argued it is well within the rights of anyone in this community to explore his record and the WARN people NOT to buy from him given the available evidence. If you don't like what you see here then please click ignore and the problem goes away as this is the only thread you will see me post on Technobit. What is posted here is fully DOCUMENTED in these forums. There is nothing that is false or untrue. One might ignore the actually merits of a claim based on the vocal nature of the claimants but really it doesn't mean that Marto74 was faultless. In fact there is clear evidence he was out to defraud and he has lied to customers repeatedly right up to this very day.

Let us now look at joeventura and his unfortunate experiences with Technobit.

July 11, 2013

Joe buys chips at 11:38 on July 9th 2013.
joeventura                         16                          1.36                       1Bogpm4B44WdFvSP7huhDrJyhbEt7i14Ew

September 7, 2013

Joe asks for a refund. "I will take a refund."

September 10, 2013

Joe asks for a refund again. "I am in for 16 chips refund."
joeventura                         16                          1.36                       1Bogpm4B44WdFvSP7huhDrJyhbEt7i14Ew"

September 16, 2013

Darkfriend77 complains about Marto's tactics, also please note that Joeventura's refund request is listed by Darkfriend77 so that Marto sees the numbers of people interested in refunds. "this a pretty lame tactic to even get the refund delayed more ... in the hope it gets shipped ... we allready had more then 50% of chip amounts from users of GB1 voting for a refund ... sad that your are acting  ... like that ... there where some good examples ... from zefir, sebastianJu & bizwoo ... how to organize ... a gb refund ... you show us that ... it can be done the otherway ... "

September 16, 2013

Darkfriend77 trying desperately to get Marto74 to recognize the people who have asked for refunds makes it easy for him to click and send PM to ask these unsigned people if they want refunds.

GB1 Refund requests

- SIGNED
32 ... darkfriend77 ... refund LINK
2112 ... dimomit ... refund LINK
188 ... Min€r ... refund LINK
320 ... patica ... refund LINK
1320 ... hacko.bg ... refund LINK
66 ... mbd4 ... refund LINK
48 ... fex ... refund LINK

We are @4086 ... Chips! Signed votes!

- UNSIGNED
quest   ...  128 ... refund LINK
joeventura ... 16 ...refund LINK
souspeed ... 32 ... refund LINK
varunsin ... 16 ... refund LINK
pajak666 ... 36 ...refund LINK
Betatester ... 33 ... refund LINK
LainZ ... 32 ... refund LINK
hookthem ... 16 ... refund LINK
jkminkov ... 980 ... refund LINK

October 16, 2013

Joe for the 3rd time asks for a refund. Even after Marto74 saw the refunds from those who were listed did not notify the customers via email or PM about the GB#1 refunds.
joeventura                         16                          1.36                       1Bogpm4B44WdFvSP7huhDrJyhbEt7i14Ew

Please refund!!!!!

October 17, 2013

Did you sent an e-mail as described in this tread?
If not just give me address and I'll deliver you the chips after you pay PnP
regards Martin

October 20, 2013

LONG BEFORE YOU ALL HAD YOU OFFICIAL VOTE, THEN NO ONE HAD THE DECENCY TO PM THE PEOPLE INVOLVED

October 21, 2013

When you manage a group buy, your obligation is COMMUNICATION.

Which Sunday?

October 23, 2013

Marto Blacklists Joeventura. "For sure there is no way for him to have order for any product of Technobit Wink"

Then Marto74 antagonizes a customer that is rightly upset with this group buys lack of clear communication. Why do we wonder this sort of thing happens to Marto74?

November 12, 2013

Update:

2 weeks later

No chips, no refund

3 weeks - No chips - No refund.

Been RIPPED OFF

Still no refunding of fees or chips in hand. Marto74 has not done nearly enough to make this customer whole. And this is the exact sort of thing you might want to avoid. All you have to do is simply not order from Technobit. There are plenty of other places to get units off the shelf and at a comparable price why risk this sort of folly?

A simple:

"Oh hey you missed the message. How can I make it right?"
"Is sending you the chips ok?"
"Can I give you a voucher for future products?"

But no, what does Marto74 go directly to? Antagonise, ignore and then blame the customer and make them go all apeshit. This is just one in about 20+ plus examples over the period he has been in business in these forums. Marto74 choosing confrontation vs. simply admitting his limitations or liability coupled with the utter failure to communicate. Every disgruntled customer has the same story and it goes without reason you take a huge chance to be treated the same way if he screws up your order as well.

Still no chips for Joeventura and given Marto74's propensity for spite he never shipped those chips given the plenty of lies he has told about shipping in the past and even more recently... Caveat Emptor! Who would do business with a person like that? Seriously who should trust anyone that unprofessional?


January 02, 2014 - Mindfox wrote:

Well, I can only write about my personal experience.

After a couple of PMs, asking what's happening and what's the plan regarding this order, I got no reply what so ever!!!

I don't know if Marto is offline but that's not a professional approach (since he decided to create a company).
I hope his near-future actions makes me change my oppinion regarding his professionalism and ethics

[Bicknellski]

We will dive into the promises broken tomorrow... scour the threads and list line by line what was promised and then subsequently broken by Technobit.

After that post we will work on another case study of btcminer84 who sought compensation and the struggles he had. Unfortunately he remains seeking compensation still after months of trying to get it. As always continue to send PM's to us directly and we will be sure to include your story right here in this thread.

[Bicknellski]

3 Cases today.

Case #1 - Still not delivered for 6 Months after a 10 day promise to refund.

You are a scammer! When I get my refund (Order ID was FESYNGABJ) you promised me "within 10 days" on 10th December 2013!

Am 10.12.2013 01:31, wrote via refund@technobit.eu:
> OK
> Will be done in 10 days
>
> Best Technobit

Today is 15th Mai 2014 and am still waiting for the refund you promised.

Case #2 - Lied about receiving RMA units from customer, then blame customer until the customer provided tracking information. Then they magically look for them again.

I´m waiting for 2 HEXA2 units and 3 HEXA units since February, i´ve send them for repair / swap because they had problems and never receive them back, several emails where send always with some unprofessional answer in order me to wait and wait and wait, then suddenly they tell me they never received any items, i´ve send them the tracking number for them to check the order was received, then they told me again to wait and wait for them to check

So this gos on and on since February all my money is lost, and i will never ever get roi on those products even if they send to me today

So be careful when ordering from this company, they have the worst after sale service you can get

Here is the lie

Customer Service @ Technobit 14-02-2014 07:40

Dear Customer,

we were busy with new product last 2 weeks.
Next week the series start running , so all RMA devices will be sorted until next friday

Regards,
Customer service

Next Friday came and went and you know the rest of this story right... no? We will follow up.

Case #3 - Lies and doesn't know he lies old Marto74. What is the difference between Pre-order and Build Per Order nothing if you order from Technobit?

tarmi said:
marto, I sent you some PM, but you didnt respond, so I will ask you here.

how about local pick up, I hand you the money, and you hand me the goods?

2 -4 weeks... PRE ORDER!

marto74 said:Wich product
If it is with 48 hour shipment ok
But for others it is with pre order of about 2 to 4 weeks , depending on the product you choose.
In any case you have to place an order
I am interested in your A1 miners. maybe bigger quantities.

No Pre-orders...

tarmi said:
I can place an order, but I cant give money in advance, sorry. preordering is 2012.

Why? He doesn't want to get scammed and he tried to PM you remember?

marto74 said: ↑

Fine up to you why post offtopic here then

Explain it to him like he is a 3 year old

tarmi said:

because you dont respond to PMs, and you are active in this thread.

I was just considering to do business with you and I just wanted to know what are my options.

preordering today is not an option for me. I would suggest to change your business model if you want to stay in this business, especially if you have a lot of customer complaints.

thank you for your time, I wish you the very best.

edit> it makes no difference to me: you can call it order or preorder, but if you dont give me the goods the second I give you my money it is a preorder.

Tecnobit's model is bullshit and there are many examples of their poorly organized Japanese system of Just in Time manufacturing that often goes south on purpose because when you run out of boards parts etc you keep the money and then ignore the customers and then offer the "upgraded" product. Wait doesn't BFL do that? It is pretty clear your shell game is only different in one respect. You don't actually explain to people you are not building to order. You limit your numbers based on the time for next board that you pump out with the money you collect for the previous boards and the cycle continues. So if there is any hitch like failed boards or RMA or multiple refund requests then you ignore the problems as that is not factored into your "business" model. You are hiding the fact you often collect money for units you never intend on building for people and that is clearly FRAUD and there is more than enough evidence to prove this in court. This is the main reason people shouldn't buy from you beside the fact you still owe people boards and money etc.

marto74 said: ↑Fine up to you why post offtopic here then

P.s. and our model is actualy build per order not pre order.

So he says first:  "But for others it is with pre order of about 2 to 4 weeks."
Then he says:  "P.s. and our model is actualy build per order not pre order."

Really Marto74 you actually think people believe it is build to order and not pre-ordering after you just said it is pre-ordering?

"A man is never more truthful than when he acknowledges himself as a liar." - Mark Twain

[Bicknellski]

How is it even possible that btcminer84 is still seeking a refund since December 9th 2013?

The Refund Request 2013-12-09

Code:

Hello, me too. I ask for a refund at Technobit.eu Website on 2013-12-09. 
They told me, the refund "will be done in 10 days". Yesterday (2014-01-09) I 
double checked my bank account and get nothing from Technobit. Plus they 
don't answer to any eMail or Contact-Message furthermore (last few weeks). 
They are scammers. My Order-ID is FESYNGABJ. I am going to my lawyer and 
will fight against those scammers using the most possible of an law enforcement. 
However, law enforcement is much easier sind 2014, because the scammers 
sitting in Bulgaria and are now  in a country based in the European Union.

Don't purchase anything from Technobit Scammers.

Chronology of Broken Promises

Code:

I just want to get the refund of 217,50 EUR asap, because I will not wait 
more weeks, months or years for the refund. I wait since 2013-12-10 for the 
refund and got no money back. You know my paypal adress (why you asked 
for it, when you not refund?), so refund me! 10 days waiting time is over for 
lots of weeks!

I am not a buyer anymore because I CANCELED the order on 2013-12-09 and 
asked for a refund on 2013-12-10. The scammer from Technobit.eu, here marto74, 
told me about a refund waiting time of max. 10 days and until Christmas 2013. 
This was another lie from Technobit.eu, So I asked again for a refund at 
2014-01-07 via Technobit.eu contact form:

I asked for a refund on 2013-12-09, but there is no payment from Technobit 
on my bank account. ... I will wait for 7 days up to 2014-01-12 for the refund, 
which needs just one business day here in the European Union. So please refund 
the amount of 217.50 EUR to my bank account (SEPA (EU)/SWIFT): ...

But, NOTHING happens. Marto74 (Technobit.eu) is still laughing, because I am 
a victim of his fraudulent scam company Technobit.eu.

Evidence to Support the Promises Made by Marto74

Code:

From: btcminer84 Emails on Monday, December 09, 2013 1:21 PM
To: refund@technobit.eu

Subject: Cancel and refund of Order ID: FESYNGABJ

Hello,

I thought I purchased the product, which is viewable on the picture. Order ID is FESYNGABJ. Please cancel this order in full and refund me. Thanks.

Best regards

btcminer84

Order ID : FESYNGABJ

Technobit Schrieb confirms Refund in 10 days

Code:

Schrieb refund@technobit.eu on 10.12.2013 01:31, 

OK

Will be done in 10 days

Best Technobit

Code:

btcminer84 wrote on 2013-12-18 looking for clarification:
 
Subject: Re: Cancel and refund of Order ID: FESYNGABJ

Hello,

when you are going to refund the paid money? Thanks in advance for your answer.
Order ID was FESYNGABJ

Best regards

btcminer84

Promise Made Again by Marto74 himself on 2013-12-18

Code:

Marto74 wrote on 2013-12-18: 

HI,
I believe I did answer this already
in 10 days since 12 of December
 
Best Martin

Questions for Marto Posted January 27, 2014, 06:33:00

Code:

Why you marto73 (Technobit.eu) told me the refund needs max 10 days? 

Why you marto73 (Technobit.eu) asked me for my paypal adress to refund me, but did nothing? 

You marto73 (Technobit.eu) wrote via contact form on 2014-01-10: [quote]We are able to do 
this paypal so please give us paypal account[/quote]

Why you marto73 (Technobit.eu) Yesterday decide to deliver products I did a refund request 
for it (order canceled)? 

So to sum it up.

Request for refund made
Request for refund accepted and promise made to refund in 10 days.
Confirmation a second time that they promised to refund in 10 days.
Refund denied and product is 'shipped' against the wishes and the agreement for refund.

That is fraud and just goes directly to the LACK of ethics of Marto74. This pattern is well documented where people are promised refunds in a short time frame then orders are "shipped" after weeks and months of delays. This customer is still waiting for the promised refund. You might become his next victim. Why risk it?

[Bicknellski]

jdot007's Story soon... then off to HK for the Inside Bitcoin conference where we will be definitely be asking a question to the panel regarding the major theme on Industry standards: Consumer getting burnt being commonplace in mining, is it prime time to start setting the bar high and protecting the consumer? Referencing Technobit and BFL examples will certainly help frame the question we have for the panel. http://www.mediabistro.com/insidebitcoins/hong-kong/agenda.asp

[Bicknellski]

"AMT was our good customer till now." - Marto74

What is the relationship with AMT and Technobit.eu? Seems worth investigating. 2 companies... just doing business right?

I wonder why Loshia is asking if I know AMT and all the while the connection was Technobit.eu and AMT? Hmmm something worth investigating I wonder what is being covered up in that mess of a situation considering how AMT defended Marto74... interesting indeed.

3. AMT I do not understand their reason to attack us. AMT was our good customer till now.

Cry me a river.

Way to do your DUE DILIGENCE and check out AMT. They have ripped off all of their customers, just check the threads. You sold hardware to a company that was a SCAM, and you got paid with dirty money - right out of the pockets of hard working Americans who have either:

A> NOTHING TO SHOW FOR IT
B> Bitfury based miners that were plagued with issues. Don't believe me? Read the threads.

AMT (AKA: Joshua Zipkin) is so fucking desperate now, he's blaming everyone but himself for what has happened. Meanwhile that fat piece of bulgarian shit, continues to sit on everyone's money.

AMT might of been a good customer to you, but they've been complete SCAMMERS to their customers.

[Bicknellski]

Well Marto, I see you are online, why no comments on the out of order shipping, how can you ship batch 2 orders from 3 weeks old? What have you shipped so far, from MS' pictures it looks not even 25 to the USA?

Because he need to set up his own farm and cloud hashing first to recoup from the losses of buying ALOT of parts to manufacture the boards?
Martin got paid in chips, remember?  

 BULLSHIT. I paid in full. No conversion, no who's in inline shit. I paid straight up for 50. Got the PSU's, breaker boards, fans, all that. Converted half my breaker box to 240... and still nothing. 4 weeks my ass.

I should have had 50 boards here, yet difficulty is up another 20% yet again.

 Marto... please, and I beg you deliver. Timeline for this venture is running out.

In fact our project is delayed too  until we finish this GB.
We are sending as much miners are ready.
And for the payment.
Only 2 orders are paid one fiat and one btc
Majority of 90+ percent paid with chips

So the only ones not paying with chips are Scrappy Do and me. Now can you answer why you are shipping 3 week old batch 2 orders before over 2 month old batch 1 orders instead of ignoring this?
Is it about time for a Technobit fucks us over thread?

Always had one... this wasn't even the FIRST one.

EDIT: More evidence...

come on chaps lets be civil please.

Please.

Qeu, PM me your order number for your PSUs, ill straiten it out right now.

Done. Thanks.

 Que I feel ya man. He seriously is shipping the smallest first. I complained and complained and now he say's how about partial shipments? Man WTF indeed. Umm shouldn't you take care of orders in which they came? One would think you would fulfill them in the order received, especially when my entire order was paid in fiat. I have never heard of such a business philosophy in my life. Yet daily they are shipping conversion orders out. Its not the fiat he is worried about, its the btc. I have a feeling every conversion he is doing he is moving the other half to the side... feel my drift?

I understand martos system of shipping.

At first there was problem with MCUs. He could send bad boards or have delay. Okay, for everyone (us as customers, marto as manufacter) is better to have delay instead of RMAs.

Problem solved and what now? We have huge delay and so many customers are angry.

For company (marto) is better to have one angry customer (with 150 boards) instead of 37 customers (for example 4 boards to one customer). So he sent small orders first. It is not fair for some customers, but is the best what he can do (because company name). Finaly he got 900 neutral customers, 90 positive customers and 10 negative (but from the full set is the smallest group). Ok, this is the smallest evil. I think this is the real status (and marto cannot say this because the angry customers with many boards).

It is not fair, but is the life with real business.

 Ok but by that thinking.. would one not assume that fiat take precedence? He has openly said there are 2 fiat/btc customers. I in fact are one of them, damn near $11k USD. He could not give a shit about me? I understand your point, my point is for every board you ship, you at least have another on the side to take care of those that take care of you.

 I dunno, it seems like a no brainer to me, but to tell your best paying customers to fuck off, it kinda seems like cut the hand off that feeds you. Unless my boards been up and running the entire time.

How about the 100% simply buy from a more reputable company that is interested in handling 100% of the customers with the same respect? That would be the way those Thumbs Up companies do it.