can you confirm how long is currently taking you to process regular withdrawals?
been waiting for over 5h and amount is less that 60 mbtc
That seems unusual. My "regular" withdrawal took only 20 minutes.
But it may be that Fairlay has done their part and it is just delayed in being posted on the receiving site? Under Statement, does Fairlay show it as "completed" or "in process?"
they have confirmed me that instead of a withdrawal I made a transfer to another fairlay user.
normal withdrawal
https://fairlay.com/transaction/withdrawal/transfer of funds to other users
https://fairlay.com/transaction/payment/new/thing is I did not want to make such a transfer, I know no user.
they told me this
QUOTE
I suppose this was part of your BTC address but our system recognized it as new user that you are sending funds to.
As I recall, we had similar problem before and we were able to fix it and send the funds back to original user (in this case you) so there is no need to worry. Just have a bit of patience.
UNQUOTE
this week it is the second time I have issues using fairlay.
last Thursday I bet on a soccer match and since it was the only one betting in that market I was subject to a freeze of funds for 24h....
Now, trying to withdraw this new option to send funds to other customers is on the same tab as the withdrawals.
My suggestion, put these transfers in a different tab (call it transfer, other bookies do have the same, especially when transfer funds between sportbooks wallet and casino wallet.
Finally, bookies usually inform their users whenever there is a change to their terms and conditions.
I believe I did not receive such notice advising about these new features.
Fairlay, please take in consideration the above suggestions.
I do not want to have to read the terms and conditions each time I use my account just to be sure I am aware of all the changes....